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Panasonic Network Camera BB HCM311A Users Guide

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    							Installation/Troubleshooting
    11[For assistance, please call: 1-800-272-7033]
    1.3 Camera Feature Locations
    1.3.1 Front View
    Indicator Display
    *1 The indicator turns orange if the camera is not connected to the LAN.
    *2 The indicator blinks orange if the camera is not connected to the LAN.
    *3 See page 41.
     
     
    Lens Cover
    Lens (0.5 m [about 20 inches]—Unlimited)
     
     
    Indicator
    The indicator color shows camera status.
    Microphone
    The microphone picks up audio around the camera. 
    (See page 28 of the Operating Instructions on the 
    Setup CD-ROM)
    Power
    on
    Normal Operation*
    1
    Updating FirmwareGetting IP address*
    2 
    Got IP addressSetting
    Finished settingNot on the LAN
    Orange blinking
    Orange blinking
    (The camera restarts after that.)
    Pressing FACTORY 
    DEFAULT RESET buttonOrange blinking Turning off
    UPnP
    TM Failure Orange blinking (About a 2-second interval) On the LAN
    Using 
    DHCP Automatic
    Setup
    Internal FailureRed blinking*3
    Orange blinking Green
    Green
    Green
    GreenGreen blinking
    Green blinking Green blinking
    Green blinking 
    						
    							Installation/Troubleshooting
    12
    1.3.2 Side View
    1.3.3 Bottom View
     
    SD Memory Card Slot
    (See page 36)
     
    FACTORY DEFAULT RESET Button
    Resets settings to default (see page 
    126 of the Operating Instructions on 
    the Setup CD-ROM).
     
    Cover
    Stand/Tripod Mounting Hole (See page 37 and page 39) 
    						
    							Installation/Troubleshooting
    13[For assistance, please call: 1-800-272-7033]
    1.3.4 Rear View
    Stand 
    Mounting Hole
    (See page 38)
    DC IN jack
    (See page 15)
    External I/O
    (See page 124
    of the 
    Operating 
    Instructions on 
    the Setup CD-
    ROM))
     
    MAC Address (see page 
    17) and Serial number (S/
    N) is indicated on the 
    label.
    Ethernet (LAN) port
    (See page 14)
    Hook for Audio Cables
    (See page 37)
    Hook for Power Cord
    (See page 37)
    Audio Output Terminal
    (See page 29 of the 
    Operating Instructions on 
    the Setup CD-ROM)
    External Microphone 
    Input Terminal
    (See page 29 of the 
    Operating Instructions on 
    the Setup CD-ROM) 
    						
    							Installation/Troubleshooting
    14
    1.4 Connecting the Camera to Your Router
    Connect the camera to your router with an Ethernet cable to set up the camera.
    1.Connect the Ethernet cable (customer-provided) to the camera.
    Note
    These instructions assume your PC is already connected to the Internet and 
    your network includes a router.
    2.Connect the Ethernet cable to your router.
    Ethernet port
    Ethernet cable
    To your router
    To a LAN port of your router
    Ethernet cable (Straight Cat5 cable)
    (Customer-provided)To the outletTo your PC To your modem 
    						
    							Installation/Troubleshooting
    15[For assistance, please call: 1-800-272-7033]
    3.Connect the AC adaptor cord to the DC In jack, and plug the AC cord into the 
    outlet.
     The AC cord is used as the main disconnect device, ensure that the 
    socket-outlet is located/installed near the equipment and is easily 
    accessible.
     Use only specified Panasonic AC adaptor PQLV202 (Order No. 
    PQLV202Y).
     If the indicator does not light green, see page 40 and page 41.
     A noise can be heard during pan/tilt operation. This is normal.
    4.Hook the AC adaptor cord to the Hook for Power Cord.
    AC adaptor cord
    AC adaptor
    AC cord To Router 
    						
    							Installation/Troubleshooting
    16
    1.5 Setting up the Camera to View on the LAN
    Setup CD-ROM allows you to easily set up the camera.
    Notes
     To avoid any possible problems, temporarily disable any firewall or 
    antivirus software.
     This procedure explains installation of the camera on the same network 
    that your PC is part of.
     Before proceeding, close your web browser.
     See page 137 of the Operating Instructions on the Setup CD-ROM for 
    details.
    1.Insert the Setup CD-ROM into the CD-ROM drive of the PC.
     The window is automatically displayed.  
    (If the Network Camera Setup window is not displayed automatically, 
    double-click Setup.exe file on the Setup CD-ROM.)
    2.Click [Camera Setup].
    Displays version information 
    about this program.
     
     
    Sets up the camera.
    Displays the camera manuals. 
    If your PC does not have Adobe® 
    Acrobat® Reader®, install it from 
    the Adobe Reader website.
    Installs Network Camera 
    Recorder trial version.
    Closes the Setup Program. 
    						
    							Installation/Troubleshooting
    17[For assistance, please call: 1-800-272-7033]
     When the following dialog box is displayed, click [Unblock].
    3.Select the camera to set up and click [Execute].
     This program searches for the cameras that are connected to the router 
    and displays the MAC Addresses, IP addresses and Port Numbers.
     The MAC Address on the rear side (see page 13) of the camera shows 
    which camera you select on the Camera List window.
    Camera 
    Status
    Camera 
    List window
    Displays IPv4 or 
    IPv6 information. Por t 
    No. MAC 
    Address
    IP 
    Address 
    						
    							Installation/Troubleshooting
    18
    Notes
     If the indicator does not light green, check the connection. (See page 11)
     If more than 20 minutes have passed since the camera was turned on, the 
    camera cannot be set up from the Setup Program. In this situation, 
    disconnect the AC cord from the outlet, and reconnect it again.
     The Setup Program may not list any cameras due to your firewall or 
    antivirus software settings on your PC. If you cannot disable your firewall 
    or antivirus software, you can set up the camera entering the camera MAC 
    address on the following window. The cameras MAC address can be 
    found on the label affixed to the back of each camera. See page 
    29 for 
    details.
    4.Click [Automatic Setup (Local Access Only)].
     For the first time installation or after pressing the FACTORY DEFAULT 
    RESET button, only [Automatic Setup (Local Access Only)] can be 
    selected. To set up the camera with Static or DHCP settings, after 
    performing the [Automatic Setup (Local Access Only)], run the Setup 
    Program again and select [Manual Setup]. 
    						
    							Installation/Troubleshooting
    19[For assistance, please call: 1-800-272-7033]
    5.Enter the user name and password you wish to use, and click [Save].
    6.Enter the name and password that were entered above, and click [OK].
    7.When the Single Camera page is displayed, the setup is completed.
     When Security Warning window is displayed, click [Yes]. (See page 34)
     See page 35 for Security Warning window when using Microsoft Windows 
    XP Service Pack 2. 
    						
    							Installation/Troubleshooting
    20
    Note
    To ensure that the most current image is displayed, Internet Explorer should 
    be configured as follows. This will not have any negative result on normal use.
    To enable Internet access to the camera
    Click [Next] to set up the Internet access to the camera and go to step 3 on the 
    page 
    22.
     If you do not allow the Internet access, click [Cancel], and go to page 32 
    to confirm the camera image.
    1.While viewing any website, Click [Tools][Internet Options].
    2.In the section Temporary Internet Files, click [Settings] and check 
    [Every visit to the page]. 
    						
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