Panasonic Kx Tva50 Feature Manual
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Programming Manual References2.1.4.1 Notification Schedule "First Playback Urgent Messages" in 2.2.2 Personal Options 2.3.36 VM Menu (DPT Integration Only) Description Allows a subscriber to access subscriber services (retrieving messages, changing mailbox settings, etc.) by following visual prompts (guidance) on the display of a proprietary telephone (PT). The subscriber can access and operate each item by using the PT’s Navigator Key or soft buttons. When using VM Menu, only the guidance will be displayed; system prompts will not be heard unless playing a message or confirming a recorded message. Conditions •This feature is only available when the Class of Service’s "VM Menu" parameter is set to "Yes". • This feature is only available when: – the VPS is connected using DPT integration to a KX-TDE series PBX or a KX-TDA series PBX (MPR Version 2.0 or higher). – the subscriber is using a Panasonic KX-T7630 *1 /KX-T7633 *1 /KX-T7636/KX-NT136. *1 Requires upgrade of the KX-TDA series PBX. For more information, consult your dealer. • In order to use this feature, the VM Menu prompt data must be installed in the PBX. See 4.2.1 Installing Prompt Data for the VM Menu Feature in the Installation Manual for more information. • Certain Service Access Commands cannot be used while using VM Menu (see 2.6 Common Service Commands and Navigation Commands in the Subscriber’s Manual). • The number of subscribers that can access VM Menu at the same time is limited. If too many subscribers try to access VM Menu, it will not operate properly: lower the number of ports to be able to access VM menu (see "Number of ports for VM Menu Service" in 2.5.4.14 VM Menu in the Programming Manual). • Some features during message playback may not be available while using VM Menu. In order to use these features, the Class of Service’s "VM Menu" parameter must be set to "No" (i.e., the subscriber will hear voice prompts instead of using VM menu). Programming Manual References "VM Menu" in 2.2.2 Personal Options 2.5.4.14 VM Menu Subscriber’s Manual References 1.1 Introduction to the VPS 8.3 Using VM MenuDocument Version 3.0 2010/06Feature Manual512.3.36 VM Menu (DPT Integration Only)
2.4 System Setting Features 2.4.1 Auto Configuration (APT/DPT Integration Only) Description Simplifies initial system setup by automatically creating mailboxes in the VPS to correspond to the extensions connected to the PBX. Also sets the time and date to match the time and date set for the PBX. 2.4.2 Custom Service Builder Description Allows the System Administrator to create Custom Services visually, using KX-TVA Maintenance Console. Each Custom Service and its functions can be edited, arranged using a familiar drag-and-drop interface. Feature Manual References 2.2.16 Custom Service Programming Manual References 2.4.4.1 Custom Service Builder 2.4.3 Default Mailbox Template Description Is used as a template when the System Administrator creates consecutive mailboxes. It enables the System Administrator to apply basic settings (Mailbox Parameters, Message Waiting Notification, External Message Delivery, Auto Forwarding) to multiple mailboxes simultaneously. Programming Manual References 2.1.2 Default Mailbox Template 2.4.4 Password Administration Description Allows the System Administrator or System Manager to clear a subscriber password (so that a new one can be assigned). Manager’s Manual References 2.2 Setting Up Mailboxes52Feature ManualDocument Version 3.0 2010/062.4.4 Password Administration
2.4.5 Recording Messages by System Administrator Description Allows the System Administrator to record the following prompts: a. Group names (can be recorded when creating Extension Groups, System Group Distribution Lists, etc.) b. Names of callers (System Caller Name Announcement) c. System Guidance d. Custom Service Menu e. Company Name f. Company Greetings g. Language Selection Menu h. On Hold Announcement Menu These prompts can be recorded using KX-TVA Maintenance Console, and can also be recorded by the Message Manager using a telephone. There are 2 ways to add or change prompts: by recording them through a telephone, or by importing as WAV files. When recording using a telephone, the extension number of the telephone to be used for recording must first be specified, then the System Administrator can start and stop recording using the PC. Programming Manual References 2.5.2 Extension Group 2.5.3 System Caller Name Announcement 1.9.3 Utility—System Prompts Customization 2.5.1 Mailbox Group Manager’s Manual References 3.6 Recording Messages 2.4.6 Service Mode Description Allows the System Administrator or the System Manager to change the call handling method that is programmed for each Service Group 1-8. Once the Service Mode has been changed, it is retained unless the System Manager or System Administrator changes it again, even after the power is turned off. There are 6 Service Modes available: Automatic : The current Call Service used by the Service Group is determined by the settings made for the current time mode (day, night, lunch, break). Manual Day : The Call Service programmed for day mode is used, regardless of the current time mode. Manual Night : The Call Service programmed for night mode is used, regardless of the current time mode. Manual Lunch : The Call Service programmed for lunch mode is used, regardless of the current time mode. Manual Break : The Call Service programmed for break mode is used, regardless of the current time mode. PBX Control : The current Call Service used by the Service Group is determined by the settings made for the current time mode (day, night, lunch, break). The VPS will change time modes according to when the PBX changes time modes (APT/DPT Integration only). Programming Manual References "Service Mode" in 2.3.1 Service GroupDocument Version 3.0 2010/06Feature Manual532.4.6 Service Mode
Feature Manual References2.2.43 Service Group 2.2.46 Time Service Manager’s Manual References 2.5 Changing the Service Mode Setting 2.4.7 System Backup/Restore Description Allows the System Administrator to back up or restore the following data as individual files: Program, System Parameters, System Prompts, Mailbox Prompts, and Mailbox Messages. Manual Backup : The specified data is backed up manually. Backup data can be saved as a file. Scheduled Backup : The specified data is backed up automatically at the specified times. Backup data can be saved as a file. Backup History : displays the backup record (Description, Completion Status, Date & Time, and Total Elapsed Time). Restoration of Backup Data : restores the backup data as a specified type of file. Programming Manual References 1.9.2 Utility—System Back Up 2.4.8 System Reports Description There are several System Reports available to the System Administrator to monitor VPS operating status. The System Administrator can print or export the System Reports. Certain reports can be printed in tabular form or graph form. The following reports can be generated: – Mailbox Information Report – Call Account Report (Group calls by Port) *1 – Call Account Report (Group calls by Mailbox) *1 – Port Usage Report *1 – HDD Usage Report *1 (KX-TVA200 only) or Memory Card Usage Report *1 (KX-TVA50 only) – Mailbox Usage Report *1 – Fax Call Report – Call Handling Statistics Report – Custom Service Report – Message Status Report – Subscriber Setup Report – Security Information Report – Hourly Statistics Report – E-mail Report *1 This report can be printed in tabular form or graph form.54Feature ManualDocument Version 3.0 2010/062.4.8 System Reports
Programming Manual References2.7 Reports 2.4.9 System Security Description Protects the VPS from unauthorized programming and/or use. By default, the System Manager and Message Manager cannot access the VPS from their telephones until the System Administrator enables the relevant settings and sets a password. The System Manager and Message Manager always need to enter this password to access the VPS. The System Administrator can also choose to set a default password for subscribers’ mailboxes. If this setting is enabled, a default password is automatically assigned when mailboxes are created. Programming Manual References 2.8 System Security 2.4.10 Time Synchronization (DPT Integration Only) Description Allows the PBX to set the time and date of the VPS automatically. Time Synchronization occurs during Auto Configuration and each time the PBX time and date setting is updated. 2.4.11 Utility Description Allows the System Administrator to access essential VPS functions. Programming Manual References 1.9 UtilityDocument Version 3.0 2010/06Feature Manual552.4.11 Utility
56Feature ManualDocument Version 3.0 2010/062.4.11 Utility
Section 3 Revision HistoryDocument Version 3.0 2010/06Feature Manual57
3.1 KX-TVA50/KX-TVA200 Version 3.0 Revised Content •2.2.42 Service Access Commands 3.2 KX-TVA50/KX-TVA200 Version 2.1 New Content •2.2.48 Voice Mail Assistant Revised Content •2.3.32 Two-way Record (APT/DPT Integration Only) 3.3 KX-TVA50/KX-TVA200 Version 2.0 Revised Content •2.3.9 Delete Message Confirmation • 2.3.26 Recover Message • 2.4.7 System Backup/Restore58Feature ManualDocument Version 3.0 2010/063.3 KX-TVA50/KX-TVA200 Version 2.0
A Alternate Extension Group 14 Auto Configuration (APT/DPT Integration Only) 52 Auto Forwarding 14 Auto Receipt 35 Automated Attendant 14 Automatic Login (APT/DPT Integration Only) 35 Autoplay New Message 36 B Basic Features 8 Bookmark 36 Broadcasting Messages 15 Busy Coverage Mode 15 C Call Services 15 Call Transfer Status 37 Call Transfer to Outside 16 Callback Number Entry 37 Caller ID Call Routing (APT/DPT Integration Only) 16 Caller ID Callback (APT/DPT Integration Only) 37 Caller ID Screening (APT/DPT Integration Only) 17 Caller Name Announcement —Personal (APT/DPT Integration Only) 17 Caller Name Announcement—System (APT/DPT Integration Only) 18 Calling a Beeper 38 Class of Service (COS) 18 Company Greeting 19 Company Name 19 Covering Extension 20 Custom Service 20 Custom Service Builder 52 D Daylight Saving Time Assignment 21 Default Mailbox Template 52 Delete Message Confirmation 38 Dialing by Name 21 DID Call Routing (DPT Integration Only) 21 E E-mail Integration 22 Extension Group 23 External Message Delivery List 39 External Message Delivery Service 39 F Fax Management 23 G Group Distribution List—Personal 40 Group Distribution List—System 40 H Hold 23Holiday Service 23 I Incomplete Call Handling Service 40 Integration Types 12 Intercom Paging (APT/DPT Integration Only) 24 Interview Service 24 Introduction to VPS Features 8 L List All Names 25 Live Call Screening (APT/DPT Integration Only) 41 Logical Extension (All Calls Transfer to Mailbox) 26 M Mailbox 42 Mailbox Capacity Warning 42 Message Delivery, Internal 26 Message Reception Mode 26 Message Transfer 42 Message Waiting Notification—Device 27 Message Waiting Notification—Lamp 28 Multilingual Service 28 N No Answer Coverage Mode 29 O On Hold Announcement Menu 29 One-touch Two-way Transfer (DPT Integration Only) 43 Operator Service 29 P Password Administration 52 PBX Integration Features 12 Personal Custom Service 43 Personal Greeting for Caller ID (APT/DPT Integration Only) 44 Personal Greetings 44 PIN Call Routing 30 Play System Prompt After Personal Greeting 30 Playback Volume/Speed Control 45 Port Service 31 Private Message 45 R Receive Message 45 Recording by System Administrator 53 Recover Message 46 Remote Call Forwarding Set (DPT Integration Only) 46 Revision History 3.1 KX-TVA50/KX-TVA200 Version 3.0 58 3.2 KX-TVA50/KX-TVA200 Version 2.1 58 3.3 KX-TVA50/KX-TVA200 Version 2.0 58 Rotary Telephone Service 3160Feature ManualDocument Version 3.0 2010/06 Index