Panasonic Kx Tva50 Feature Manual
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Programming Manual References"Incomplete Call Handling for No Answer " and "Incomplete Call Handling for Busy " in 2.1.3 Mailbox Parameters Feature Manual References 2.3.8 Calling a Beeper 2.2.25 Intercom Paging (APT/DPT Integration Only) Subscriber’s Manual References 5.2 Incomplete Call Handling 2.3.15 Live Call Screening (APT/DPT Integration Only) Description Allows the subscriber to monitor incoming calls as messages are being recorded. The subscriber has the option of answering calls while monitoring or allowing the message to be recorded without interruption. There are 2 modes in this feature: Hands-free and Private. Hands-free mode allows the subscriber to hear the caller through the telephone ’s speaker and answer the call by lifting the handset. Private mode alerts with a tone and requires the telephone handset to be lifted before the message can be monitored. The subscriber can talk to the caller by pressing the LCS button on his or her proprietary telephone (if programmed). Installation Manual References For KX-TDE/TDA/TAW Series: 7.1.1 Live Call Screening Assignment via PC Programming, 7.1.2 Button Assignment via PC Programming For KX-TA824: 7.2.1 Live Call Screening Assignment via PC Programming , 7.2.2 Button Assignment via PC Programming For KX-TD500: 7.3.1 Live Call Screening Assignment via PC Programming , 7.3.2 Button Assignment via PC Programming Programming Manual References "Message Cancel for Live Call Screening" in 2.2.2 Personal Options Subscriber’s Manual References 5.12 Live Call Screening (LCS) Manager’s Manual References 2.3 Setting Class of Service (COS) ParametersDocument Version 3.0 2010/06Feature Manual412.3.15 Live Call Screening (APT/DPT Integration Only)
2.3.16 Mailbox Description Is a place where all messages left for a subscriber are stored. Several mailbox options exist: Subscriber mailbox, Interview Mailbox, System Manager’s mailbox, and Message Manager’s mailbox (General Delivery Mailbox). Programming Manual References 2.1 Mailbox Settings 2.7.5 Mailbox Usage Report Subscriber’s Manual References Section 2 Logging in to and Configuring Your Mailbox Manager’s Manual References 2.2 Setting Up Mailboxes 2.3.17 Mailbox Capacity Warning Description Allows the VPS to alert subscribers when recording time for their mailboxes is running low. The warning announcement will be heard at the beginning of Subscriber’s Service. Conditions •The warning threshold (in minutes) is determined by Class of Service (COS). If the setting is longer than the Mailbox Capacity Maximum Message Time, this feature is not available. Programming Manual References "Mailbox Capacity Maximum Message Time" and "Mailbox Capacity Warning" in 2.2.1 Class of Service Subscriber’s Manual References 5.22 Mailbox Capacity Warning 2.3.18 Message Transfer Description Allows the subscriber to transfer messages to other mailboxes after listening to them. The subscriber can also add a personal comment at the beginning of the message before transferring it. One or more individual mailboxes can be specified for message transfer. Messages can also be transferred using either the System or Personal Group Distribution Lists.42Feature ManualDocument Version 3.0 2010/062.3.18 Message Transfer
Subscriber’s Manual References3.3 Transferring Messages Manager’s Manual References 3.2 Managing the General Delivery Mailbox 2.3.19 One-touch Two-way Transfer (DPT Integration Only) Description Allows a subscriber to record the conversation that he or she is having with a caller, with a one-touch operation. The conversation is saved in another subscriber’s mailbox as a new message. Available only with KX-TDE, KX-TDA, and KX-TAW series PBXs. Subscriber’s Manual References 5.13 Recording Your Conversations " One-touch Two-way Transfer (One-touch TWT) Button Assignment " in 6.2 Programming Your Extension for Conversation Recording 2.3.20 Personal Custom Service Description Allows a subscriber to use the following Custom Services in his or her Personal Greeting (Personal Custom Service): – Transfer to Mailbox – Transfer to Extension – Transfer to Voice Mail Service – Transfer to Automated Attendant Service – Custom Service – Transfer to Operator – Transfer to Outside – Page the Party – Repeat Greeting A caller can select the desired service from those above while listening to the Personal Greeting or recording a message. You can also choose what happens if a caller does not dial anything after the Personal Greeting (No DTMF Input Operation) as follows: – Message Recording: The caller will be guided to leave a message. – Disconnect (All Day): The line will be disconnected all day. – Disconnect (Only After Hours): The line will be disconnected only after hours. Programming Manual References 2.1.8 Personal Custom ServiceDocument Version 3.0 2010/06Feature Manual432.3.20 Personal Custom Service
Subscriber’s Manual References5.18 Personal Custom Service 2.3.21 Personal Greeting for Caller ID (APT/DPT Integration Only) Description Allows subscribers to record a maximum of 4 personal greetings that are played for calls received from preprogrammed telephone numbers. Each greeting can be assigned to a maximum of 8 telephone numbers. Conditions •This feature is only available when the Class of Service’s "Personal Greeting for Caller ID" parameter is set to "Yes". Programming Manual References "Personal Greeting for Caller ID" in 2.2.2 Personal Options Subscriber’s Manual References 5.10 Personal Greetings for Caller ID Manager’s Manual References 2.3 Setting Class of Service (COS) Parameters 2.3.22 Personal Greetings Description Are the greetings heard when a caller reaches a subscriber’s mailbox. Subscribers can record 3 types of personal greetings. The maximum recording time for each personal greeting is determined by the subscriber’s COS. No Answer Greeting : Played during business hours (day, lunch, and break modes) when: – the caller is connected to the subscriber’s extension but the call is not answered – the caller logs in to the mailbox directly – the Busy Signal greeting or the After Hours greeting has not been recorded Busy Signal Greeting : Played whenever the subscriber’s extension is busy. After Hours Greeting : Played when the VPS is in night mode. The maximum recording time for each personal greeting is determined by the subscriber’s COS. Programming Manual References 2.2 Class of Service Subscriber’s Manual References 2.3 Changing or Deleting Your Personal Greeting Messages44Feature ManualDocument Version 3.0 2010/062.3.22 Personal Greetings
2.3.23 Playback Volume/Speed Control Description Enables subscribers to adjust the volume and playback speed of messages by pressing [8] for volume and [9] for speed. The setting applies to the current message only. There are 5 levels, as shown below. Conditions •Pressing [9] [0] continuously, the changed level for speed returns the default setting (level 3). Subscriber’s Manual References 3.1 Playing Messages 2.3.24 Private Message Description Allows a subscriber and the System Manager to mark a message as "Private" when sending it to other subscribers, the Message Manager and/or the System Manager. A private message cannot be transferred. It is also possible to mark messages recorded in the Voice Mail service as "Private". Subscriber’s Manual References 4.2 Message Delivery Manager’s Manual References 2.7 Broadcasting Messages 2.3.25 Receive Message Description Allows subscribers to listen to messages left in their mailboxes. After listening to messages, 2 options are available to subscribers: Reply to Message Sender : Allows subscribers to reply to the message sender without specifying the extension. Message Transfer : Allows subscribers to transfer their messages to other mailboxes. Feature Manual References 2.3.18 Message Transfer Document Version 3.0 2010/06Feature Manual452.3.25 Receive MessageLevel 1Level 2Level 3Level 4Level 5
Subscriber’s Manual References3.1 Playing Messages 3.2 Replying to Messages 2.3.26 Recover Message Description Enables a subscriber to recover deleted messages. After deleting messages, they will remain in the Deleted Message Box until the end of the day. Until then, the subscriber can retrieve the deleted messages from the Deleted Message Box and move them to the Old Message Box. Message retention time is reset when a message is recovered. Subscriber’s Manual References 5.21 Recovering Deleted Messages 2.3.27 Remote Call Forwarding Set (DPT Integration Only) Description Allows subscribers and the Message Manager to program their extensions from a remote location in order to forward calls to another extension or to an outside telephone. There are 6 forwarding settings available: FWD All : Forwards all incoming calls to the desired extension number. FWD Busy : Forwards all incoming calls to the desired extension number when the line is busy. FWD No Answer : Forwards all incoming calls to the desired extension number when there is no answer. FWD Busy or No Answer : Forwards all incoming calls to the desired extension number when the line is busy or there is no answer. FWD to CO : Forwards all incoming calls to the Telephone number 1 or 2 (programmed in the Mailbox Setting), or to any other number. This feature is only available when the Class of Service’s "Remote Call Forward to CO" parameter is set to "Yes" (see "Remote Call Forward to CO " in 2.2.2 Personal Options in the Programming Manual). FWD Cancel : Cancels the forwarding setting. Conditions •With respect to PBX programming, it is possible that "Call Forward to CO" is disabled. To enable VPS Remote Call Forwarding, the KX-TDA100, for example, must be programmed properly. For the COS of the extensions whose calls are to be forwarded to a trunk, enable the following: [504] Call Forward to Outside Line. • Extensions assigned as operators can be called by dialing [0], however, when setting this feature the extension number (not "0") must be specified. Programming Manual References 2.1.9 Remote Call FWD To CO "Remote Call Forward to CO" in 2.2.2 Personal Options46Feature ManualDocument Version 3.0 2010/062.3.27 Remote Call Forwarding Set (DPT Integration Only)
Subscriber’s Manual References5.15 Remote Call Forwarding Manager’s Manual References 2.3 Setting Class of Service (COS) Parameters 3.7 Remote Call Forwarding Set 2.3.28 Subscriber Tutorial Description Provides voice guidance to subscribers when they log in to their mailboxes for the first time. By following the guidance, subscribers can configure the following items: – Password – Owner’s Name – No Answer Greeting Programming Manual References "Tutorial" in 2.2.2 Personal Options Subscriber’s Manual References 2.2 Subscriber Tutorial (Easy Mailbox Configuration) Manager’s Manual References 2.3 Setting Class of Service (COS) Parameters 2.3.29 Temporary Personal Greeting Description Is a greeting message often used to inform callers of the subscriber’s absence ("I’m out of the office today…", "I’m on vacation this week…", etc.). The Temporary Personal Greeting overrides other Personal Greetings; it is always played regardless of the time mode, whether or not the line is busy, etc. This feature is activated automatically the subscriber records it, and the subscriber will be asked whether or not it should be turned off each time the subscriber logs into his or her mailbox. When the Temporary Personal Greeting is turned off, it will be deleted automatically and other Personal Greetings will be played as normal. Subscriber’s Manual References 2.3 Changing or Deleting Your Personal Greeting MessagesDocument Version 3.0 2010/06Feature Manual472.3.29 Temporary Personal Greeting
2.3.30 Timed Reminder Setting (DPT Integration Only) Description Allows a subscriber to set a Timed Reminder by following system prompts provided by the VPS. Timed Reminder is a PBX feature that is similar to an alarm clock; the telephone will ring at the set time (once or daily) as set by the subscriber or message manager. A special dial tone or prerecorded message will be heard by the subscriber when going off-hook to answer the Timed Reminder. Conditions •The time format (12 or 24 hour) used when setting the Timed Reminder is determined by the following settings: – When setting via VM Menu feature : the time format is determined by the system clock (see "System Date/Time" in 2.5.4.1 Time Setting in the Programming Manual). – When setting via System Guidance : the time format is determined by the setting of "Position of "AM/ PM" in Time Stamp" (see 2.5.4.4 System Guidance in the Programming Manual). • A subscriber must have his or her own extension in order to use this feature. • Extensions assigned as operators can be called by dialing [0], however, when setting this feature the extension number (not "0") must be specified. • This feature is only available when the VPS is connected using DPT integration to a KX-TDE series PBX or a KX-TDA/KX-TAW series PBX (MPR Version 2.0 or higher). Programming Manual References 2.5.4 Parameters Subscriber’s Manual References 5.19 Timed Reminder Manager’s Manual References 3.8 Setting the Timed Reminder 2.3.31 Toll Saver (APT/DPT Integration Only) Description Allows a subscriber to check his or her mailbox from preprogrammed Caller ID numbers, DID number or the telephone number specified to the preprogrammed trunk (CO line) number without incurring telephone charges. Conditions •DID number setting for this feature is only available for the following PBXs using DPT Integration. – KX-TD816 (P311Q or higher) – KX-TD1232 (P211Q or higher) – KX-TD500 (V4M or higher) – KX-TDE series48Feature ManualDocument Version 3.0 2010/062.3.31 Toll Saver (APT/DPT Integration Only)
–KX-TDA series *1 (MPR Version 1.1 or higher) *1 except KX-TDA50 Programming Manual References 2.1.10 Automatic Login 2.4.3.5 Toll Saver Feature Manual References 2.3.2 Automatic Login (APT/DPT Integration Only) Subscriber’s Manual References 5.17 Assigning Your Telephone Numbers for Remote Automatic Log-in and Toll Saver 2.3.32 Two-way Record (APT/DPT Integration Only) Description Allows a subscriber to record the conversation that he or she is having with a caller. The conversation is saved in the subscriber’s mailbox as either an old or new message, depending on the subscriber’s COS (see 1.9.11.3 Two-way Recording Save Mode in the Programming Manual). Note •Many states have imposed regulations on the manner in which two-way telephone conversations may be recorded, so you should inform the other party that the conversation is being recorded. Consult your local telephone company for further information. Installation Manual References For KX-TDE/TDA/TAW series PBXs, see 7.1.2 Button Assignment via PC Programming For KX-TA824, see 7.2.2 Button Assignment via PC Programming For KX-TD500, see 7.3.2 Button Assignment via PC Programming Subscriber’s Manual References 5.13 Recording Your Conversations For KX-TDE/TDA/TAW series PBXs, see "Two-way Recording (TWR) Button Assignment " in 6.2 Programming Your Extension for Conversation Recording For KX-TA and KX-TD series PBXs, see "Two-way Recording (TWR) Button Assignment " in 7.2 Programming Your Extension for Conversation Recording 2.3.33 Two-way Transfer (APT/DPT Integration Only) Description Allows a subscriber to record the conversation that he or she is having with a caller. The conversation is saved in another subscriber’s mailbox as a new message. Document Version 3.0 2010/06Feature Manual492.3.33 Two-way Transfer (APT/DPT Integration Only)
Note•Many states have imposed regulations on the manner in which two-way telephone conversations may be recorded, so you should inform the other party that the conversation is being recorded. Consult your local telephone company for further information. Installation Manual References For KX-TDE/TDA/TAW series PBXs, see 7.1.2 Button Assignment via PC Programming For KX-TA824, see 7.2.2 Button Assignment via PC Programming For KX-TD500, see 7.3.2 Button Assignment via PC Programming Subscriber’s Manual References 5.13 Recording Your Conversations For KX-TDE/TDA/TAW series PBXs, see "Two-way Transfer (TWT) Button Assignment " in 6.2 Programming Your Extension for Conversation Recording For KX-TA and KX-TD series PBXs, see "Two-way Transfer (TWT) Button Assignment" in 7.2 Programming Your Extension for Conversation Recording 2.3.34 Unlimited Message Length Description Allows subscribers to record for an unlimited length of time when recording two-way conversations into their own or another subscriber’s mailbox (Two-way Record or Two-way Transfer). The maximum recording time for other messages will automatically be set to 60 min. To allow unlimited recording time, the "Message Length" parameter of the subscriber’s Class of Service (COS) must be set to "Unlimited". Programming Manual References "Message Length" in 2.2.1 Class of Service Feature Manual References 2.3.32 Two-way Record (APT/DPT Integration Only) 2.3.33 Two-way Transfer (APT/DPT Integration Only) Manager’s Manual References 2.3 Setting Class of Service (COS) Parameters 2.3.35 Urgent Message Description Allows subscribers, callers, and the System Manager to specify a message as "Urgent". When a subscriber listens to messages, urgent messages will be given priority over other messages in a mailbox (i.e., they will be played first) if the "First Playback Urgent Messages " parameter of the subscriber ’s Class of Service (COS) is set to "Yes". If "Only Urgent Messages " is set as the Notification Type for the subscriber ’s mailbox, Message Waiting Notification will be activated only when an urgent message is received.50Feature ManualDocument Version 3.0 2010/062.3.35 Urgent Message