Panasonic Kx Th111 Operating Instructions Manual

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Answering systemI cannot dial the phone 
number edited in the 
caller list.LThe phone number you dialed might have an incorrectly 
edited pattern (for example, the long distance “1” or the 
area code is missing). Edit the phone number with 
another pattern (page 29).
The 2nd caller’s 
information is not 
displayed during an 
outside call.LIn order to use Caller ID, Call Waiting, or Call Waiting 
Caller ID (CWID), you must first contact your telephone 
service provider and subscribe to the desired service.
After subscribing, you may need to contact your 
telephone service provider again to activate this 
specific service, even if you already subscribed to both 
Caller ID and Call Waiting with Caller ID services 
(CWID).
ProblemCause/solution
I cannot listen to 
messages from a remote 
location.LA touch tone phone is required for remote operation.
LEnter the remote code correctly (page 48).
LThe answering system is off. Turn it on (page 49).
The unit does not record 
new messages.LThe recording time is set to “Greeting only”. Select 
a different setting (page 51).
LThe message memory is full. Erase unnecessary 
messages (page 46).
LIf you subscribe to the Voice Mail service, messages 
are recorded by the telephone service provider not your 
telephone (page 50).
I cannot operate the 
answering system.LSomeone is operating the answering system.
LIf someone is talking on a conference call, you cannot 
operate the answering system. Try again later.
The message indicator 
on the handset slowly 
flashes amber.LNew messages have been recorded. Listen to the new 
messages (page 45, 46).
I cannot hear a message 
from the speaker when 
the answering system is 
recording a message.LThe call screening feature is turned off. Turn it on (page 
51).
LThe volume for the base unit is turned off. Turn the 
volume up by pressing {^} on the base unit.
ProblemCause/solution
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Link to Cell feature/Bluetooth wireless headset
ProblemCause/solution
I cannot register a cellular 
phone to the base unit.LDepending on the compatibility of the cellular phone, 
you may not be able to register it to the base unit.
LConfirm that your cellular phone supports the hands-
free profile (HFP) specification. If it does not, you 
cannot register it to the base unit.
LYou can register up to 5 cellular phones (when other 
Bluetooth devices are not registered). Confirm how 
many cellular phones have already been registered in 
“Connecting the cellular phone ^” (page 53).
LConfirm that the Bluetooth feature of your cellular 
phone is turned on. You may need to turn this feature on 
depending on your cellular phone.
LThe Bluetooth technology on your cellular phone may 
not be functioning normally. Turn off and on your cellular 
phone.
I cannot connect a 
cellular phone to the base 
unit.LDepending on the compatibility of the cellular phone, 
you may not be able to connect it to the base unit.
LConfirm that you have registered your cellular phone to 
the base unit using the cellular phone (page 52). Refer 
to the operating instructions of your cellular phone for 
registration.
LConfirm that your cellular phone is turned on.
LConfirm that the Bluetooth feature of your cellular 
phone is turned on. You may need to turn this feature on 
depending on your cellular phone.
LThe Bluetooth technology on your cellular phone may 
not be functioning normally. Turn off and on your cellular 
phone.
The registered cellular 
phone received a call, but 
I cannot take that call with 
the handset or base unit.LIf someone is talking on a cellular call or customizing 
the cellular settings, you cannot use cellular feature. 
There can be only one active Bluetooth connection at a 
time.
LConfirm that your cellular phone is connected to the 
base unit (page 53).
I cannot make local calls 
with the handset or base 
unit using a cellular line.LYou need to add your area code when making calls 
using a cellular line. Store your area code in order to 
automatically add your area code to the beginning of 
the 7-digit phone number when making calls using a 
cellular line (page 53).
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Battery rechargeI cannot make or answer 
cellular calls with the 
handset or base unit.LDepending on the cellular phone’s compatibility, you 
may not be able to make or answer cellular calls even if 
you could register and connect the cellular phone to the 
base unit.
LConfirm that you have registered your cellular phone to 
the base unit using the cellular phone (page 52). Refer 
to the operating instructions of your cellular phone for 
registration.
LConfirm that your cellular phone is turned on.
LConfirm that your cellular phone is connected to the 
base unit (page 53).
LConfirm that your cellular phone is placed within the 
range of the base unit.
LIf someone is talking on a cellular call or customizing 
the cellular settings, you cannot use cellular feature. 
There can be only one active Bluetooth connection at a 
time.
The cellular line is 
available (the CELLULAR 
SELECT button is lit in 
yellow-green), but I 
cannot make cellular calls 
with the handset or base 
unit.LThe cellular phone is being used separately from your 
system.
I can make or answer 
cellular calls but cannot 
hear a sound.LThe Bluetooth technology on your cellular phone may 
not be functioning normally. Turn off and on your cellular 
phone.
LDisconnect and connect the base unit AC adaptor and 
try again.
I cannot switch cellular 
calls between the base 
unit and cellular phone.LYour cellular phone may not support this feature. Refer 
to the operating instructions of your cellular phone.
I cannot register the 
Bluetooth wireless 
headset to the base unit.LConfirm that your Bluetooth wireless headset supports 
the headset profile (HSP) specification. If it does not, 
you cannot register it to the base unit.
ProblemCause/solution
I fully charged the battery, 
but 3 continues to 
flash, or 4 is 
displayed.LClean the charge contacts and charge again (page 10).
LThe battery may need to be replaced with a new one 
(page 10).
The handset display is 
blank.LConfirm that the battery is properly installed.
LFully charge the battery (page 10).
ProblemCause/solution
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FCC and other information
This equipment complies with Part 68 of 
the FCC rules and the requirements 
adopted by the ACTA. On the bottom of 
this equipment is a label that contains, 
among other information, a product 
identifier in the format US:ACJ----------.
If requested, this number must be 
provided to the telephone company.
L Registration No
    ............(found on the bottom of the unit)
L Ringer Equivalence No.
    (REN).......0.1B
A plug and jack used to connect this 
equipment to the premises wiring and 
telephone network must comply with the 
applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A 
compliant telephone cord and modular 
plug is provided with the product. It is 
designed to be connected to a 
compatible modular jack that is also 
compliant.
The REN is used to determine the 
number of devices that may be 
connected to a telephone line. Excessive 
RENs on a telephone line may result in 
the devices not ringing in response to an 
incoming call. In most but not all areas, 
the sum of RENs should not exceed five 
(5.0). To be certain of the number of 
devices that may be connected to a line, 
as determined by the total RENs, contact 
the local telephone company. For 
products approved after July 23, 2001, 
the REN for the product is part of the 
product identifier that has the format 
US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a 
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the 
telephone network, the telephone 
company will notify you in advance that  
temporary discontinuance of service may 
be required. But if advance notice isnt 
practical, the telephone company will notify the customer as soon as possible. 
Also, you will be advised of your right to 
file a complaint with the FCC if you 
believe it is necessary.
The telephone company may make 
changes in its facilities, equipment, 
operations or procedures that could 
affect the operation of the equipment. If 
this happens the telephone company will 
provide advance notice in order for you 
to make necessary modifications to 
maintain uninterrupted service.
If trouble is experienced with this 
equipment, for repair or warranty 
information, please contact a Factory 
Servicenter or other Authorized Servicer. 
If the equipment is causing harm to the 
telephone network, the telephone 
company may request that you 
disconnect the equipment until the 
problem is resolved.
Connection to party line service is 
subject to state tariffs. Contact the state 
public utility commission, public service 
commission or corporation commission 
for information.
If your home has specially wired alarm 
equipment connected to the telephone 
line, ensure the installation of this 
equipment does not disable your alarm 
equipment. If you have questions about 
what will disable alarm equipment, 
consult your telephone company or a 
qualified installer.
This equipment is hearing aid compatible 
as defined by the FCC in 47 CFR 
Section 68.316.
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When you hold the phone to your ear, 
noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately 
shielded from external RF (radio 
frequency) energy. If noise occurs, use 
an optional headset accessory or the 
speakerphone option (if applicable) when 
using this phone. Consult with your 
audiologist or Hearing Aid manufacturer 
about the availability of Hearing Aids 
which provide adequate shielding to RF 
energy commonly emitted by digital 
devices.
WHEN PROGRAMMING EMERGENCY 
NUMBERS AND(OR)  MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain 
to the dispatcher the reason for the 
call.
2) Perform such activities in the off-peak 
hours, such as early morning or late 
evenings.
This device complies with Part 15 of the 
FCC Rules. Operation is subject to the 
following two conditions:
(1) This device may not cause harmful 
interference, and (2) this device must 
accept any interference received, 
including interference that may cause 
undesired operation.
Privacy of communications may not be 
ensured when using this phone.
CAUTION:
Any changes or modifications not 
expressly approved by the party 
responsible for compliance could void the 
user’s authority to operate this device.
NOTE:
This equipment has been tested and 
found to comply with the limits for a Class 
B digital device, pursuant to Part 15 of 
the FCC Rules. These limits are 
designed to provide reasonable 
protection against harmful interference in 
a residential installation. This equipment 
generates, uses, and can radiate radio frequency energy and, if not installed and 
used in accordance with the instructions, 
may cause harmful interference to radio 
communications. However, there is no 
guarantee that interference will not occur 
in a particular installation. If this 
equipment does cause harmful 
interference to radio or television 
reception, which can be determined by 
turning the equipment off and on, the 
user is encouraged to try to correct the 
interference by one or more of the 
following measures:
– Reorient or relocate the receiving 
antenna.
– Increase the separation between the 
equipment and receiver.
– Connect the equipment into an outlet 
on a circuit different from that to which 
the receiver is connected.
– Consult the dealer or an experienced 
radio/TV technician for help.
Some cordless telephones operate at 
frequencies that may cause interference 
to nearby TVs and VCRs. To minimize or 
prevent such interference, the base of 
the cordless telephone should not be 
placed near or on top of a TV or VCR. If 
interference is experienced, move the 
cordless telephone further away from the 
TV or VCR. This will often reduce, or 
eliminate, interference.
FCC RF Exposure Warning:
The product complies with FCC radiation 
exposure limits set forth for an 
uncontrolled environment. To comply with 
FCC RF exposure requirements, the 
base unit must be installed and operated 
with its antenna located 20 cm (8 inches) 
or more between antenna and all 
persons body (excluding extremities of 
hands, wrist and feet). The handset may 
be carried and operated with only the 
optional specific belt-clip. Other non-
tested belt-clips or similar body-worn 
accessories may not comply and must 
be avoided. The product must not be 
collocated or operated in conjunction 
with any other antenna or transmitter.
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Notice
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Specifications
General
Base unit
Handset
Note:
LDesign and specifications are subject to change without notice.
LThe illustrations in these instructions may vary slightly from the actual product.
Trademarks
LThe Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use 
of such marks by Panasonic is under license. Other trademarks and trade names are 
those of their respective owners. Operating environment5 °C – 40 °C (41 °F – 104 °F)
Frequency2.402 GHz – 2.48 GHz
Bluetooth complianceBluetooth wireless technology 1.2
DimensionsApprox. height 53 mm x width 254 mm x depth 140 mm
(2
3/32 inches x 10 inches x 51/2 inches)
Mass (Weight)Approx. 475 g (1.05 lb.)
Power consumptionStandby: Approx. 3.3 W
Maximum: Approx. 5.5 W
Power output125 mW (max.)
Power supplyAC adaptor (120 V AC, 60 Hz)
DimensionsApprox. height 160 mm x width 49 mm x depth 33 mm
(6
5/16 inches x 115/16 inches x 15/16 inches)
Mass (Weight)Approx. 169 g (0.37 lb.)
Power output125 mW (max.)
Power supplyNi-MH battery (3.6 V, 830 mAh)
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Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest 
Dealer or Servicenter; purchase Parts and Accessories; or make Customer 
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 
1-800-211-PANA (1-800-211-7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
TTY users (hearing or speech impaired users) can call 1-866-605-1277. Purchase Parts, Accessories and Instruction Books online for all 
Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only) 
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and 
Personal Checks)
Accessory Purchases
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, 
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
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Warranty
PANASONIC CONSUMER 
ELECTRONICS COMPANY, DIVISION 
OF PANASONIC CORPORATION OF 
NORTH AMERICA 
One Panasonic Way, 
Secaucus, New Jersey 07094PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park, 
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or 
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto 
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period 
indicated on the chart below, which starts with the date of original purchase 
(“Limited Warranty period”), at its option either (a) repair your product with new or 
refurbished parts, or (b) replace it with a new or a refurbished product. The decision 
to repair or replace will be made by the warrantor.
    Parts    Labor
     One (1) Year    One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During 
the “Parts” Limited Warranty period, there will be no charge for parts. You must 
mail-in your product prepaid during the Limited Warranty period. This Limited 
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts 
(cabinet). This Limited Warranty only applies to products purchased and serviced in 
the United States or Puerto Rico. This Limited Warranty is extended only to the 
original purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product 
prepaid to:
  Panasonic Services Company Customer Servicenter
  4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or 
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product 
please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid, 
adequately insured and preferably in the original carton. Include a letter detailing 
the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE 
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF 
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND 
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR 
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
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Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or 
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. 
The Limited Warranty ALSO DOES NOT COVER damages which occurred in 
shipment, or failures which are caused by products not supplied by the warrantor, 
or failures which result from accidents, misuse, abuse, neglect, bug infestation, 
mishandling, misapplication, alteration, faulty installation, set-up adjustments, 
misadjustment of consumer controls, improper maintenance, power line surge, 
lightning damage, modification, introduction of sand, humidity or liquids, 
commercial use such as hotel, office, restaurant, or other business or rental use of 
the product, or service by anyone other than a Factory Servicenter or other 
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER 
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR 
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE 
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED 
WARRANTY. (As examples, this excludes damages for lost time, lost calls or 
messages, cost of having someone remove or re-install an installed unit if 
applicable, travel to and from the servicer. The items listed are not exclusive, but 
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, 
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE 
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential 
damages, or limitations on how long an implied warranty lasts, so the exclusions 
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other 
rights which vary from state to state. If a problem with this product develops during or 
after the Limited Warranty period, you may contact your dealer or Servicenter. If the 
problem is not handled to your satisfaction, then write to the warrantor’s Consumer 
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED 
WARRANTY, ARE YOUR RESPONSIBILITY.
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