Panasonic Kx Tgm420 Operating Instructions Manual

							
1Handset:
MMENU N#130
2 Base unit:
Press and hold  MLOCATOR/INTERCOM N
for about 5 seconds.
R If all registered handsets start ringing,
press  MLOCATOR/INTERCOM N again
to stop, then repeat this step.
3 Handset:
Press  MOK N, then wait until a long beep
sounds.
Deregistering a handset
A handset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset to
end its wireless connection with the system.
1 MMENU N#131
R All handsets registered to the base unit
are displayed.
2 Mb N: Select the handset you want to
cancel.  a M SELECT N
3 Mb N:  “Yes ” a  M SELECT N a  M OFF N
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Programming

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Using Caller ID serviceImportant:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your phone
service provider for details.
Caller ID features
When an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
–“Out of area ”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private caller ”: The caller
requests not to send caller information.
– “Long distance ”: The caller makes a
long distance call.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Missed calls
If a call is not answered, the unit treats it as a
missed call. The display shows  “Missed
call ”.
When there is a missed call, the message
indicator flashes slowly if the handset or base
unit message indicator’s  “Missed call ”
setting is enabled (page 28).
Note:
R Even when there are unviewed missed
calls,  “Missed call ” disappears from the
standby display if the following operation is
performed by one of the units:
– A handset is replaced on the base unit or charger.
– Pressing  MOFF N on a handset.
Phonebook name display
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
Talking Caller ID
Handset / Base unit
This feature lets you know who is calling
without looking at the display.
To use this feature, you must:
– subscribe to a Caller ID service of your phone service provider.
– turn this feature on (page 45).
When caller information is received, the
handsets and/or base unit announce the
caller’s name or phone number received from
your phone service provider following every
ring.
R Name pronunciation may vary. This feature
may not pronounce all names correctly.
R Caller ID service has a limit of how many
characters can be displayed. If the caller’s
name is too long, the unit may not be able
to display or announce the entire name.
Phonebook name announcement
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is announced.
Caller list Important:
R Make sure the unit’s date and time setting
is correct (page 21).
Viewing the caller list and
calling back
1 MC N CID
2 Press  MC N to search from the most recent
call, or  MD N to search from the oldest call.
3 To call back, press  MTALK N.
To exit, press  MOFF N.
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Caller ID Service

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Note:
RIf the entry has already been viewed or
answered, “
” is displayed.
Editing a caller’s phone
number
You can edit a phone number in the caller list
by removing its area code and/or the long
distance code “1”.
1 MC N CID
2 Mb N: Select the desired entry.  a M MENU N
3 Mb N:  “Edit ” a  M SELECT N
4 Press  MEDIT N repeatedly until the phone
number is shown in the desired format.
5 MTALK N
Caller ID number auto edit
feature
Once you call back an edited number, the unit
which was used to call back remembers the
area code and format of the edited number.
The next time someone calls from the same
area code, caller information is customized by
the unit as follows:
– When the call is being received, the Caller ID number is displayed in the same format
as the edited number.
– After the call has ended, the caller’s phone number is displayed in the same format as
the edited number, when reviewed from the
caller list.
For example, you can use this feature to set
the unit to ignore the area code of callers in
your area, so that you can call these local
numbers using caller information without
dialing the area code.
To activate this feature, you must edit an entry
in the caller list, then call that number. After
that, phone numbers from that caller’s area
code are edited automatically.
This feature can be set for each unit
(page 47). The default setting is  “On ”.
Note:
R Phone numbers from the 4 most recently
edited area codes are automatically edited.
Erasing selected caller
information
1 MC N CID
2 Mb N: Select the desired entry.
3 MERASE N a  M b N:  “Yes ” a  M SELECT N
a  M OFF N
Erasing all caller
information
1 MC N CID
2 MERASE N a  M b N:  “Yes ” a  M SELECT N
a  M OFF N
For assistance, please visit http://shop.panasonic.com/support53
Caller ID Service

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Answering system
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting “Greeting only ” as the recording
time setting (page 59).
Important:
R Make sure the unit’s date and time setting
is correct (page 21).
Memory capacity
(including your greeting
message)
The total recording capacity is about 17
minutes. A maximum of 64 messages can be
recorded.
Note:
R When message memory becomes full:
–“Messages full ” is shown on the
handset display.
– The message counter and the ANSWER
ON/OFF indicator (
) on the base unit
flashes if the answering system is turned
on.
– If you use the pre-recorded greeting message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting message, the same message is still
announced to callers even though their
messages are not recorded.
Turning the answering
system on/off
Base unit
Press  MANSWER ON/OFF N to turn on/off the
answering system.
Handset
1 To turn on:
MMENU N#327
To turn off:
M MENU N#328
2 MOFF N
Note for base unit and handset:
R When the answering system is turned on,
– the ANSWER ON/OFF indicator (
) on
the base unit lights up.
– the message counter on the base unit displays the total number of messages
(old and new).
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting
message
1 MMENU N#302
2 Mb N:  “Yes ” a  M SELECT N
3 After a beep sounds, hold the handset
about 20 cm (8 inches) away and speak
clearly into the microphone (2 minutes
max.).
4 Press  MSTOP N to stop recording.  a
M OFF N
Using a pre-recorded
greeting message
The unit provides 2 pre-recorded greeting
messages:
– If you reset to pre-recorded greeting or do not record your own greeting message, the
unit plays a pre-recorded greeting asking
callers to leave a message.
– If the message recording time (page 59) is set to  “Greeting only ”, callers’
messages are not recorded and the unit
54For assistance, please visit http://shop.panasonic.com/support
Answering System

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plays a different pre-recorded greeting
message asking callers to call again.
Resetting to a pre-recorded
greeting message
Use this procedure to erase your greeting
message and use a pre-recorded one.
1 MMENU N#304
2 MYES N a  M OFF N
Playing back the greeting
message
1 MMENU N#303
2 To exit, press  MOFF N.
Listening to messages
Important:
R When using the base unit or handset to
listen to messages, the noise reduction
feature (page 34) is activated automatically
in spite of the setting (
 is not
displayed).
Using the base unit
When new messages have been recorded:
– The new message/play indicator (
) on
the base unit flashes.
– The message indicator on the base unit flashes slowly if the base unit message
indicator’s  “New message ” setting is
enabled (page 28).
Press  M
N (PLAY).
R During playback, the new message/play
indicator (
) on the base unit lights.
R If new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages.
Operating the answering system
during playback
KeyOperation
Mj N or  Mk NAdjust the speaker
volume
MNRepeat message *1
MNSkip message
MN
 (STOP)Stop playback
MERASE/
MUTE NErase currently playing
message
*1 If pressed within the first 5 seconds of a message, the previous message is
played.
Erasing all messages
Press  MERASE/MUTE N 2 times while the unit
is not in use.
Using the handset
When new messages have been recorded:
– “New message ” is displayed.
– The message indicator on the handset flashes slowly if the handset message
indicator’s  “New message ” setting is
enabled (page 28).
1 To listen to new messages:
MMENU N#323
To listen to all messages:
M MENU N#324
2 When finished, press  MOFF N.
Note:
R To switch to the receiver, press  MZ N.
R You can also use the  MPLAY N soft key, if
displayed, to play new messages.
Operating the answering system
M MENU N a  M b N:  “Answering device ” a
M SELECT N
KeyOperation
Mj N or  Mk NAdjust the receiver/speaker
volume (during playback)
For assistance, please visit http://shop.panasonic.com/support55
Answering System

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KeyOperation
1 or  MF NRepeat message (during
playback) *1
2
 or  ME NSkip message (during
playback)
3Enter the  “Settings ” menu
4Play new messages
5Play all messages
6Play greeting message
76Record greeting message
8Turn answering system on
MPAUSE NPause message *2
9
 or
M STOP NStop recording
Stop playback
0Turn answering system off
*4*3Erase currently playing
message
*5Erase all messages
*6Reset to a pre-recorded
greeting message
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume playback: Mb N:  “Playback ” a  M SELECT N
*3 You can also erase as follows: MPAUSE N a  M b N:  “Erase ” a
M SELECT N a  M b N:  “Yes ” a  M SELECT N
Calling back (Caller ID
subscribers only)
1 Press  MPAUSE N during playback.
2 Mb N:  “Call back ” a  M SELECT N
Editing the number before calling
back
1 Press  MPAUSE N during playback.
2 Mb N:  “Edit & Call ” a  M SELECT N
3 Press  MEDIT N repeatedly until the phone
number is shown in the desired format
(page 53).  a M TALK N
Erasing all messages
1MMENU N#325
2 Mb N:  “Yes ” a  M SELECT N a  M OFF N
Advanced new
message alerting
features
Audible message alert
This feature allows the base unit to beep to
inform you of a new message arrival when
new messages are recorded. The base unit
beeps 2 times every minute until you listen to
the messages, if the  “Base unit beep ”
setting is turned on. The default setting is
“ Off ”.
1 MMENU N#339
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
New  message  alert  by  a  call
This feature allows you to receive a
notification by phone when new messages are
recorded. The base unit calls a phone number
you specify. You can then operate the
answering system remotely to listen to the
new message.
To use this feature, you must:
– store a phone number to which the unit makes the call to.
– turn on the new message alert setting.
After you answer the new message alert call,
you can listen to messages from that call
(page 57).
Important:
R A new message alert is stopped 1 minute
after the unit starts to call. The unit will not
retry the call even if the call is not answered.
56For assistance, please visit http://shop.panasonic.com/support
Answering System

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Storing a phone number to which
the unit makes an alert call
nFrom the phonebook:
1 MMENU N#338
2 Mb N:  “Notification to ” a
M SELECT N a  M ADD N
3 Mb N:  “Phonebook ” a  M SELECT N
4 Mb N: Select the desired phonebook
entry.  a M SAVE N a  M OFF N
n By entering a phone number:
1 MMENU N#338
2 Mb N:  “Notification to ” a
M SELECT N a  M ADD N
3 Mb N:  “Manual ” a  M SELECT N
4 Enter the desired name (16 characters
max.).  a M OK N
5 Enter the desired number (24 digits
max.).  a M OK N a  M SELECT N a
M OFF N
Turning on/off the new message
alert setting
1 MMENU N#338
2 Mb N:  “On/Off ” a  M SELECT N
3 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Editing the set phone number
1 MMENU N#338
2 Mb N: “ Notification  to ” a  M SELECT N
3 MMENU N a  M b N:  “Edit ” a  M SELECT N
4 Edit the name if necessary (16 characters
max.).  a M OK N
5 Edit the phone number if necessary (24
digits max.).  a M OK N a  M SELECT N a
M OFF N
Erasing the set phone number
1 MMENU N#338
2 Mb N: “ Notification  to ” a  M SELECT N
3 MMENU N a  M b N:  “Erase ” a  M SELECT N4Mb N:  “Yes ” a  M SELECT N a  M OFF N
R The new message alert setting is
turned off.
Activating/inactivating the
remote access code to play
messages
If you activate this feature, you must enter the
remote access code (page 58) to play the
new message from the new message alert
call. This is so that unauthorized parties
cannot listen to your messages. The default
setting is  “Inactivate ”.
– “Inactivate ”: You can listen to the
message by pressing  4 to play new
messages (without entering the remote
access code).
– “Activate ”: You must enter your remote
access code and then press  4 to play new
message.
1 MMENU N#338
2 Mb N:  “Remote code ” a  M SELECT N
3 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Listening to messages
After you answer the new message alert, you
can listen to the messages as follows.
n When the remote access code is set to
“Inactivate ”:
Press  4 to play the new message during
the announcement.
n When the remote access code is set to
“Activate ”:
1 Enter the remote access code
(page 58) during the announcement.
2 Press  4 to play the new message.
Note:
R Within 10 seconds after listening to new
messages, you can press  #9 during the
call to turn off the new message alert by a
call feature.
R Even if the unit makes a new message alert
call, the handset redial list does not show
the record.
For assistance, please visit http://shop.panasonic.com/support57
Answering System

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Remote operationUsing a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is  “111 ”.
Important:
R To prevent unauthorized access to this
product, we recommend that you regularly
change the remote code.
1 MMENU N#306
2 Enter the desired 3-digit remote access
code.  a M SAVE N a  M OFF N
Deactivating remote operation
Press  * in step 2 on “Remote access code”,
page 58.
R The entered remote access code is deleted.
Using the answering
system remotely
1 Dial your phone number from a
touch-tone phone.
2 After the greeting message starts, enter
your remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 58).
4 When finished, hang up.
Voice guidance
n When the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to press
1  to perform a specific operation, or press
2  to listen to more available operations.
n When the Spanish voice guidance is
selected
To start the voice guidance, press  9. The
voice guidance announces the available
remote commands (page 58).
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
KeyOperation
1Repeat message (during
playback) *1
2Skip message (during playback)
4Play new messages
5Play all messages
9Stop playback *2
Start voice guidance *3
0Turn answering system off
*4Erase currently playing message
*5Erase all messages
*#End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of a message, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering
system remotely
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 15 times.
RA long beep is heard.
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Answering System

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3Enter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 58).
Answering system
settings
Call screening
While a caller is leaving a message, you can
listen to the call through the unit’s speaker.
To adjust the speaker volume, press  Mj N or
M k N repeatedly.
You can answer the call by pressing  MTALK N
on the handset or  MZ N on the base unit.
Call screening can be set for each unit. The
default setting is  “On ”.
1 For handset:  MMENU N#310
For base unit (using a handset):
M MENU N#*310
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Number of rings before the
unit answers a call
You can change the number of times the
phone rings  “Ring count ” before the unit
answers calls. You can select 2 to 7 rings, or
“ Toll saver ”.
The default setting is  “4 rings ”.
“ Toll saver ”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 58), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1 MMENU N#211
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is  “3 min ”.
1 MMENU N#305
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Selecting “ Greeting only ”
You can select  “Greeting only ” which sets
the unit to announce a greeting message to
callers but not record messages.
Select  “Greeting only ” in step 2 on
“Caller’s recording time”, page 59.
Note:
R When you select  “Greeting only ”:
– If you do not record your own message, the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the greeting-only message asking callers to
call again later (page 54).
For assistance, please visit http://shop.panasonic.com/support59
Answering System

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Voicemail serviceIn addition to your unit’s answering system
you may also have voicemail service from
your phone service provider.  Voicemail is
an answering service that may be offered by
your phone service provider. This service can
also record calls when you are unavailable to
answer the phone or when your line is busy.
Messages are recorded on the phone
company system and not on the unit’s
answering system.
R To use the voicemail service rather than the
unit’s answering system, turn off the
answering system (page 54).
If you have unit’s answering system set to on
and also the voicemail enabled, the system
with least amount of rings will record the
message first.
Example:
If the unit’s answering system is set to 4 rings
(page 59) and the voicemail answering system
provided by your phone company is set to 6
rings (call your service provider), the unit’s
answering system will record the incoming call
first.
Important:
R You need to store the voicemail access
number in order to light the handset and
base unit’s message indicator when a new
voicemail is received (page 28).
Storing the voicemail (VM)
access number
In order to listen to your voicemail messages,
you must dial your phone service provider’s
voicemail access number. Once you have
stored your voicemail access number, you can
dial it automatically (page 61).
1 MMENU N#331
2 Enter your access number (24 digits
max.).  a M SAVE N a  M OFF N
Note:
R When storing your voicemail access
number and your mailbox password, press
MD N (Pause) to add pauses (page 32)
between the access number and the
password as necessary. Contact your
phone service provider for the required
pause time.
Example:
To erase the voicemail access
number
1 MMENU N#331
2 Press and hold  MCLEAR N until all digits
are erased.  a M SAVE N a  M OFF N
Voicemail (VM) tone
detection
Your phone service provider sends special
signals (sometimes called “voicemail tones” or
“stutter tones”) to the unit to let you know you
have new voicemail messages. If you hear a
series of dial tones followed by a continuous
dial tone after you press  MTALK N on the
handset or press  MZ N on the base unit, you
have new voicemail messages. Soon after you
hang up a call or after the phone stops ringing,
your unit checks the phone line to see if new
voicemail messages have been recorded.
Turn this feature off when:
– You do not subscribe to voicemail service.
– Your phone service provider does not send voicemail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your phone service provider.
Turning VM tone detection on/off
The default setting is  “On ”.
1 MMENU N#332
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
60For assistance, please visit http://shop.panasonic.com/support
Useful Information

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VM access 
numberPauses PasswordPPPP 8888