Panasonic Kx Tgm420 Operating Instructions Manual

							
1MMENU N#786
2 Mb N: Select the desired setting.  a M SAVE N a  M OFF N
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Accessibility

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Making calls1 Lift the handset and then dial the phone
number.
RTo correct a digit, press  MCLEAR N.
2 Press  MTALK N to make the call.
R To make the call using the
speakerphone, press  MZ N.
3 When you finish talking, press  MOFF N or
place the handset on the base unit or
charger.
Note:
R While talking, you can switch between the
receiver and the speakerphone by pressing
MZ N.
R In step 1, you can store the dialed phone
number to the phonebook by pressing
MSAVE N.
Making a call using the redial list
The last 5 phone numbers dialed are stored in
the redial list (each 48 digits max.).
1 ME N REDIAL
2 Mb N: Select the desired entry.
3 MTALK N
Erasing a number in the redial list
1 ME N REDIAL
2 Mb N: Select the desired entry.  a
M ERASE N
3 Mb N:  “Yes ” a  M SELECT N a  M OFF N
Adjusting the receiver or
speaker volume
Handset
Press  Mj N or  Mk N on the side repeatedly
while talking.
R The available settings vary by model and
whether volume booster is turned on or off
(page 24).
R Pressing the  MBOOST N key activates the
volume booster feature. Use this key with
care. To prevent hearing damage, we
recommend that you set this product to the
lowest volume setting at which you can
hear adequately.
Base unit
Press  Mj N or  Mk N repeatedly while talking.
Pause (for PBX/long
distance service users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 40).
Example:  If you need to dial the line access
number “9” when making outside calls with a
PBX:
1 9 a  M D N (Pause)
2 Dial the phone number.  a M TALK N
Note:
R A 3.5 second pause is inserted each time
you press  MD N (Pause) on the handset.
Answering calls
Using the handset
When a call is being received, the message
indicator flashes rapidly if the handset
message indicator’s  “Incoming call ”
setting is enabled (page 28).
1 Lift the handset and then press  MTALK N
or  MZ N when the unit rings.
2 When you finish talking, press  MOFF N or
place the handset on the base unit or
charger.
Any key answer:  You can answer the call by
pressing any dial key ( 1 to  9, * , or  #).
Auto talk:  You can answer calls simply by
lifting the handset (page 47).
Temporary handset ringer off:  You can turn
the ringer off temporarily by pressing  M
N (left
soft key).
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Making/Answering Calls

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Using the base unit
When a call is being received, the SP-PHONE
indicator (Z) flashes rapidly.
Additionally, the message indicator flashes
rapidly if the base unit message indicator’s
“ Incoming call ” setting is enabled
(page 28).
1 Press  MZ N when the unit rings.
2 Speak into the microphone.
3 When you finish talking, press  MZ N.
Note:
R While on a call, you can switch from the
base unit to the handset:
– Press  MTALK N on the handset, then
press  MZ N on the base unit with the call
sharing mode on (page 47).
– If the handset is on the base unit, simply lift it.
Adjusting  the  ringer  volume
Handset
Press  Mj N or  Mk N on the side repeatedly to
select the desired volume.
R To turn the ringer off, press  Mk N repeatedly.
Base unit
Press  Mj N or  Mk N repeatedly to select the
desired volume.
R To turn the ringer off, press and hold  Mk N
until the base unit beeps.
One-touch ringer off
Handset
Press and hold  0 until the handset beeps to
turn the ringer off. While the ringer is turned
off, the handset will not ring for calls.
R You can turn the ringer on again by
pressing and holding  0 until the handset
beeps.
Base unit
Press  MRINGER OFF N to turn the ringer off.
While the ringer is turned off, the base unit will
not ring for calls.
R The RINGER OFF indicator is lit while the
ringer is turned off.
R You can turn the ringer on again by
pressing  MRINGER OFF N.
Useful features during
a call
Hold
1 Press  MMENU N during an outside call.
2 Mb N:  “Hold ” a  M SELECT N
3 To release hold, press  MTALK N.
R Another handset user can take the call
by pressing  MTALK N.
R The base unit user can take the call by
pressing  MZ N.
Note:
R While an outside call is on hold, the
SP-PHONE indicator ( Z) on the base unit
flashes.
R After holding for 10 minutes, the call is
disconnected.
Mute
Handset
1 Press  MMUTE N during a call.
2 To return to the call, press  MMUTE N.
Note:
R M MUTE N is a soft key visible on the display
during a call.
Base unit
1 Press  MERASE/MUTE N during a call.
R The SP-PHONE indicator ( Z) flashes.
2 To return to the call, press  MERASE/
MUTE N.
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Making/Answering Calls

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Flash
Handset / Base unit
M FLASH N on the handset or  MFLASH/CALL
WAIT N on the base unit allows you to use the
special features of your host PBX such as
transferring an extension call, or accessing
optional telephone services.
Note:
R To change the flash time, see page 47.
For call waiting or Call Waiting  Caller  ID  service  users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your phone
service provider.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services,  the 2nd
caller’s information is displayed on the unit
that is in use after you hear the call waiting
tone.
Handset
1 Press  MFLASH N to answer the 2nd call.
2 To switch between calls, press  MFLASH N.
Base unit
1 Press  MFLASH/CALL WAIT N to answer
the 2nd call.
2 To switch between calls, press  MFLASH/
CALL WAIT N.
Note:
R Please contact your phone service provider
for details and availability of this service in
your area.
Temporary tone dialing (for
rotary/pulse service users)
Press  * before entering access numbers
which require tone dialing.
Handset sound enhancer
This feature can improve sound clarity when
the handset is used in an area where there
may be interference. During an outside call,
this feature is turned on automatically when
necessary.
R When this feature is turned on, 
 is
displayed.
Handset noise reduction
This feature allows you to hear the voice of
the person you are talking to more clearly, by
reducing the surrounding noise coming from
the other party’s telephone.
1 Press  MMENU N while talking.
2 Mb N:  “Noise reduction on ” or
“ Noise reduction off ” a
M SELECT N
Note:
R Depending on the environment where this
handset is being used, this feature may not
be effective.
R This feature is not available while using the
speakerphone.
Call share
You can join an existing outside call.
Handset
To join the conversation, press  MTALK N when
the other unit is on an outside call.
Base unit
To join the conversation, press  MZ N when the
handset is on an outside call.
Note for handset and base unit:
R A maximum of 3 parties (including 1 outside
party) can join a conversation using 2
extensions.  (3-way conference)
R To prevent other users from joining your
conversations with outside callers, turn call
sharing mode off (page 47).
34For assistance, please visit http://shop.panasonic.com/support
Making/Answering Calls

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Transferring calls,
conference calls
Outside calls can be transferred or a
conference call*1
 with an outside party can be
made:
– between 2 handsets
– between a handset and the base unit
*1 A conference call can be established using the handset only.
Handset
1 During an outside call, press  MMENU N.
2 Mb N:  “Intercom ” a  M SELECT N
3 Mb N: Select  the  desired  unit.  a  M SELECT N
R If you select  “Voice paging ”, the
call will be switched from the
ear-receiver mode to the
speakerphone mode.
4 Wait for the paged party to answer.
RIf the paged party does not answer,
press  MBACK N to return to the outside
call.
5 To complete the transfer:
Press  MOFF N.
To establish a conference call:
M MENU N a  M b N:  “Conference ” a
M SELECT N
R To leave the conference, press  MOFF N.
The other 2 parties can continue the
conversation.
R To put the outside call on hold:
MMENU N a  M b N:  “Hold ” a
M SELECT N
To resume the conference:  MMENU N
a  M b N: “ Conference ” a  M SELECT N
R To cancel the conference:  MMENU N a
M b N:  “Stop conference ” a
M SELECT N
You can continue the conversation
with the outside caller.
Base unit
1 During an outside call, press  MLOCATOR/
INTERCOM N.
R All registered handsets ring.
R The outside call is put on hold.
2 Wait for the paged party to answer.
RIf the paged party does not answer,
press  MLOCATOR/INTERCOM N to
return to the outside call.
3 To complete the transfer, press  MZ N.
R The outside call is being routed to the
handset.
Intercom
Intercom calls can be made:
– between handsets
– between a handset and the base unit
Note:
R When paging unit(s), the paged unit(s)
rings for 1 minute.
R If you receive an outside call while talking
on the intercom, the interrupt tone sounds.
–Handset:  To finish intercom, press
M OFF N. To answer the call, press
M TALK N.
– Base unit:  To finish intercom, press
M Z N. To answer the call, press  MZ N
again.
R To change the ringer volume and ringer
tone for intercom calls, see page 44.
Making an intercom call
Handset
1 MMENU N a  M b N:  “Intercom ” a
M SELECT N
2 Mb N: Select the desired unit or  “Voice
paging ”.  a  M SELECT N
R If you select  “Voice paging ”, speak
into the microphone after the beep.
Your voice will be heard from the
speakers of the base unit and all
handsets. Voice paging ends when
you press  MOFF N or when a handset
user or base unit user answers your
voice page.
3 When you finish talking, press  MOFF N.
Note:
R You can also use the  MINTERCOM N soft
key, if displayed, to make intercom calls.
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Making/Answering Calls

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RYou cannot use voice paging if other units
are in use.
R Voice paging is not available when a range
extender (KX-TGA405) is registered to the
base unit.
Base unit
1 Press  MLOCATOR/INTERCOM N.
R All registered handsets ring.
2 When you finish talking, press  MZ N.
Answering an intercom call
Handset
1 Press  MTALK N to answer the page.
2 When you finish talking, press  MOFF N.
Base unit
1 Press  MZ N to answer the page.
2 When you finish talking, press  MZ N.
36For assistance, please visit http://shop.panasonic.com/support
Making/Answering Calls

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Call blockIn the following situations, you can disconnect
the current call and add the caller’s phone
number to the call block list.
– When an outside call is being received
– When an outside caller’s message is being recorded
– When you are talking on an outside call
1 When an outside call is being received
or
When an outside caller’s message is
being recorded
Press  MBLOCK N on the handset.
When you are talking on an outside call
M MENU N a  M b N:  “Blocked call ” a
M SELECT N
2 Confirm the call block number and press
MYES N.
R The phone number is stored in the call
block list,  “Caller blocked ” is
displayed, and the call is disconnected.
Note:
R If the call has no phone number, the call is
blocked but it is not stored in the call block
list.
R The call block feature is not available for
intercom calls or calls received by call
waiting.
R Blocked calls are logged in the caller list.
Storing unwanted
callers
The unit can block calls by storing the desired
items in the call block list beforehand (Caller
ID subscribers only).
–“Block a single number ”: The unit
blocks calls from specific phone numbers
stored in the call block list.
– “Block range of numbers ”: The unit
blocks calls that begin with a number stored
in the call block list, such as a toll-free
phone number prefix or certain area codes.
– “Block unknown CID ”: The unit blocks
calls that have no phone number.
Single phone numbers and ranges of numbers
can be stored in the call block list up to 250
items in total.
Blocking unwanted callers:
When a call is received, the unit rings once *1
while caller information is being received.
If the caller’s phone number matches an entry
in the call block list, the unit emits no sound to
the caller, and disconnects the call.
*1 If you do not want this one ring to sound, select  “No ” in “Turning the first ring on
and off” (page 38).
Storing a single phone
number
Important:
R We recommend storing 10 digits (including
the area code). If only 7 digits are stored, all
numbers that have the same last 7 digits
will be blocked.
Adding call blocked numbers
from the caller list
1 MC N CID
2 Mb N: Select the desired entry to be
blocked.  a M MENU N
R To edit the number:  Mb N:  “Edit ” a
M SELECT N
Press  MEDIT N repeatedly until the
phone number is shown in the 10-digit
format.  a M SAVE N a  M b N:  “Call
block ” a  M SELECT N a  Go to step
4.
3 Mb N: “ Save  call  block ” a  M SELECT N
4 Mb N:  “Yes ” a  M SELECT N
5 Edit the phone number if necessary (24
digits max.).  a M SAVE N a  M OFF N
Adding call blocked numbers
manually
1 MMENU N#217
2 Mb N:  “Block a single number ” a
M SELECT N
3 MMENU N a  M b N:  “Add ” a  M SELECT N
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Call Block

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4Enter the phone number (24 digits max.).
a M SAVE N a  M OFF N
Storing a range of number
1 MMENU N#217
2 Mb N:  “Block range of numbers ” a
M SELECT N
3 MMENU N a  M b N:  “Add ” a  M SELECT N
4 Enter the desired number (2-8 digits).  a
M SAVE N a  M OFF N
Blocking incoming calls
that have no phone number
You can block calls when no phone number is
provided, such as private callers or out of area
calls.
1 MMENU N#217
2 Mb N:  “Block unknown CID ” a
M SELECT N
3 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Turning the first ring on
and off
You can choose whether the first ring sounds
when a call is received.
“ Yes ” (default): The first ring for all calls will
be heard, including calls from blocked phone
numbers.
“ No ”: The first ring is muted for all calls. If this
setting is selected, the unit will never ring for
calls from blocked phone numbers.
1 MMENU N#217
2 Mb N:  “One ring for blocked call ”
a  M SELECT N
3 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Viewing/editing/erasing
call block numbers
1 MMENU N#2172Mb N:  “Block a single number ” or
“ Block range of numbers ” a
M SELECT N
3 Mb N: Select the desired entry.
R After viewing, press  MOFF N to exit.
4 To edit a number:
MEDIT N a  Edit the number.  a M SAVE N
a  M OFF N
To erase a number:
M ERASE N a  M b N:  “Yes ” a  M SELECT N
a  M OFF N
Note:
R When editing, press the desired dial key to
add digits and press  MCLEAR N to erase
digits.
Erasing all call block
numbers
1 MMENU N#217
2 Mb N:  “Block a single number ” or
“ Block range of numbers ” a
M SELECT N
3 MMENU N a  M b N:  “Erase all ” a
M SELECT N
4 Mb N:  “Yes ” a  M SELECT N
5 Mb N:  “Yes ” a  M SELECT N a  M OFF N
38For assistance, please visit http://shop.panasonic.com/support
Call Block

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PhonebookYou can add 100 names (16 characters max.)
and phone numbers (24 digits max.) to the
phonebook, and assign each phonebook entry
to the desired group (page 39).
Important:
R All entries can be shared by any registered
handset.
Adding phonebook entries
1 MF N W  a  M MENU N
2 Mb N:  “Add new entry ” a  M SELECT N
3 Enter the party’s name.  a M OK N
4 Enter the party’s phone number.  a M OK N
5 Mb N: Select the desired group.  a
M SELECT N 2 times  a M OFF N
Note:
R In step 3, you can switch the language for
entering characters.
# a  M b N: Select the desired language.  a
M OK N
Entering characters
Press the dial key that corresponds to the
desired character. Press repeatedly to scroll
through the available characters.
The following operations are also available.
KeyOperation
*Switch between the
uppercase and lowercase
(A  « a)
MF N M E NMove the cursor
MCLEAR NErase the  character  or  number
R To erase all, press and
hold it.
RTo enter another character that is located
on the same dial key, first press  ME N to
move the cursor to the next space.
R If you do not press any dial key within 2
seconds after entering a character, the
character is fixed and the cursor moves to
the next space.
Storing a redial list number to the
phonebook
Phone numbers of up to 24 digits can be
stored in the phonebook.
1 ME N REDIAL
2 Mb N: Select the desired entry.  a M SAVE N
3 To store the name, continue from step 3,
“Editing entries”, page 40.
Note:
R The name stored in the phonebook will be
reflected in the redial list after you make a
call using that phonebook entry.
Storing caller information to the
phonebook
1 MC N CID
2 Mb N: Select the desired entry.  a M MENU N
R To edit the number:  Mb N:  “Edit ” a
M SELECT N
Press  MEDIT N repeatedly until the
phone number is shown in the desired
format.  a M SAVE N a  M b N:
“ Phonebook ” a  M SELECT N a  Go
to step 4.
3 Mb N:  “Save phonebook ” a  M SELECT N
4 Continue from step 3, “Editing entries”,
page 40.
Groups
Groups can help you find entries in the
phonebook quickly and easily. You can
change the names of groups assigned for
phonebook entries (“Friends”, “Family”, etc.).
By assigning different ringer tones for different
groups of callers, you can identify who is
calling (ringer ID), if you have subscribed to
Caller ID service.
Changing group names/setting
ringer ID
The default group name is  “Group 1 ” to
“ Group 9 ”.
1 MF N W  a  M MENU N
2 Mb N:  “Group ” a  M SELECT N
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Phonebook

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3Mb N: Select the desired group.  a
M SELECT N
4 To change group names
Mb N:  “Group name ” a  M SELECT N a
Edit the name (10 characters max.).
To set group ringer tone
M b N: Select the current setting of the
group ringer tone.  a M SELECT N a  M b N:
Select the desired ringer tone.
R If you select one of the ringers
(“ Ringer 1 ” to  “Ringer 5 ”), select
the desired frequency ( “Frequency
1 ” to  “Frequency 6 ”).
5 MSAVE N a  M OFF N
Finding and calling from a
phonebook entry
1 MFN W
2 To scroll through all entries
Mb N: Select the desired entry.
To search by first character
Press the dial key ( 0 to  9, or  #)
which contains the character you are
searching for.
M b N: Scroll through the phonebook if
necessary.
To search by group
M GROUP NMb N: Select the desired group.  a
M SELECT N
Mb N: Scroll through the phonebook if
necessary.
3 MTALK N
Editing entries
1 Find the desired entry (page 40).
2 MMENU N a  M b N:  “Edit ” a  M SELECT N
3 Edit the name if necessary.  a M OK N
4 Edit the phone number if necessary.  a
M OK N
5 Mb N: Select the desired group (page 39).
a  M SELECT N 2 times  a M OFF N
Erasing entries
Erasing an entry
1 Find the desired entry (page 40).
2 MMENU N a  M b N:  “Erase ” a  M SELECT N
3 Mb N:  “Yes ” a  M SELECT N a  M OFF N
Erasing all entries
1 MF N W  a  M MENU N
2 Mb N:  “Erase all ” a  M SELECT N
3 Mb N:  “Yes ” a  M SELECT N
4 Mb N:  “Yes ” a  M SELECT N a  M OFF N
Chain dial
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1 During an outside call, press  MF N W .
2 Mb N: Select the desired entry.
3 Press  MCALL N to dial the number.
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press  MD N (Pause) to add
pauses after the number and PIN as
necessary (page 32).
R If you have rotary/pulse service, you need
to press  * before pressing  MF N W  in step
1 to change the dialing mode temporarily to
tone. When adding entries to the
phonebook, we recommend adding  * to
the beginning of phone numbers you wish
to chain dial (page 39).
40For assistance, please visit http://shop.panasonic.com/support
Phonebook

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