Panasonic Kx Tg9471 Operating Instructions Manual

							Registering a unit
Operating additional units
Additional handsets
U p to 6 handsets can be registered to the base
unit.
Important:
R See page 4 for information on the available
model. Registering a h

andset to the base unit
The supplied handset and base unit are
pre-registered. If for some reason the handset is
not registered to the base unit, re-register the
handset.
1 Handset:
MMENU N#130
2 Base unit:
Press and hold  MLOCATOR N for about 5
seconds until the registration tone sounds.
R If all registered handsets start ringing, press
MLOCATOR N again to stop, then repeat this
step.
R The next step must be completed within 90
seconds.
3 Handset:
Press  MOK N, then wait until a long beep
sounds.
Note:
R When you purchase an additional handset, refer
to the additional handset’s installation manual
for registration. Deregistering a handset
A
  handset can cancel its own registration to the
base unit, or other handsets registered to the
same base unit. This allows the handset to end its
wireless connection with the system.
1 MMENU N#131
2 335  a  M OK N
R All handsets registered to the base unit are
displayed.
3 Select the handset you want to cancel by
pressing the desired handset(s) number.
RThe selected handset number(s) flashes. R
T
o cancel a selected handset number,
press the number again. The number will
stop flashing.
4 MOK N a  M b N:  “Yes ” a  M SELECT N
R When you cancel a different handset than
the one you are now using, press  MOFF N to
exit.
For assistance, please visit http://www.panasonic.com/help 31 Programming
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							Using Caller ID service
I mportant:
R This unit is Caller ID compatible. To use Caller
ID features, you must subscribe to a Caller ID
service. Contact your service provider/telephone
company for details. Caller ID features
 Base unit /   Handset
W

hen an outside call is being received, the caller’s
name and phone number are displayed.
Caller information for the last 50 callers is logged
in the caller list from the most recent call to the
oldest.
R If the unit cannot receive caller information, the
following is displayed:
–“Out of area ”: The caller dials from an
area which does not provide a Caller ID
service.
– “Private caller ”: The caller requests not
to send caller information.
– “Long distance ”: The caller makes a long
distance call.
R If the unit is connected to a PBX system, caller
information may not be properly received.
Contact your PBX supplier. Missed calls
 Base unit /   Handset
I

f a call is not answered, the unit treats it as a
missed call. The display shows  “Missed call ”.
This lets you know if you should view the caller list
to see who called while you were away. Phonebook name display
W

hen caller information is received and it matches
a phone number stored in the phonebook, the
stored name in the phonebook is displayed and
logged in the caller list. Ringer ID
T
 his feature can help you identify who is calling by
using different ringer tones for different groups of
callers. When adding an entry to the phonebook,
you can assign it to the desired group (page 23).
When a call is received from a caller assigned to a
group, the ringer you selected for that group rings after caller information is displayed. If you select
“
N

o ringer ID ” (default), the unit uses the
ringer tone you selected on page 27 when calls
from this group are received.  Base unit /   Handset
1 P

roceed with the operation for your unit.
Base unit:  M N
H

andset:  M MENU N#280
2 MMENU N
3 Mb N:  “Group ” a  M SELECT N
4 Mb N: Select the desired group.  a M SELECT N
5 Mb N: Select the current setting of the ringer ID.
a  M SELECT N
6 Mb N: Select the desired ringer tone.  a M SAVE N
7 Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  M OFF N Caller list
I
 mportant:
R Only 1 person can access the caller list at a
time.
R Make sure the unit’s date and time setting is
correct (page 13). Viewing t
he caller list and calling back
 Base unit /   Handset
1 P

roceed with the operation for your unit.
Base unit:  M CID N
Handset:  M MENU N#213
2 Press  MC N to search from the most recent call,
or  MD N to search from the oldest call.
3 Proceed with the operation for your unit.
Base unit:
– To call back, lift the corded handset.
– To exit, press  Mn N (EXIT).
Handset:
– To call back, press  M N
.
–

To exit, press  MOFF N.
Note:
R In step 2;
–  and   indicate which line the caller
i

nformation was received from.
32 For assistance, please visit http://www.panasonic.com/helpCaller ID Service
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							– If the entry has already been viewed or
a nswered, “ ” is displayed, even if it was
v
iewed or answered using another unit.
R In step 2, if   is displayed, not all of the
i

nformation is shown. To see the remaining
information:
Base unit:
Press  M N
.
 To return to the previous screen,
press  M N
.
H
andset:
Press  ME N. To return to the previous screen,
press  MF N.
R In step 3, the unit automatically uses the line
you set in line selection mode (page 14) to call
back. When the line selection mode is set to
“Auto ”, the indicated line (  or  ) is used for
t

he call. If the indicated line is already being
used or you want to select the other line:
Base unit:  Press MLINE 1 N or  MLINE 2 N, then lift
the corded handset.
Handset:  Press MCALL N, then press  MLINE 1 N
or  MLINE 2 N. Editing a caller’s phone number
b
 efore calling back
You can edit a phone number in the caller list by
removing its area code and/or the long distance
code “1”.  Base unit /   Handset
1 P

roceed with the operation for your unit.
Base unit:  M CID N
Handset:  M MENU N#213
2 Proceed with the operation for your unit.
Base unit:  M b N: Select the desired entry.
Handset:  M b N: Select the desired entry.  a
M CALL N
3 Press  MEDIT N repeatedly until the phone
number is shown in the desired format.
A
B
C Local phone number
E

xample:  321-5555
Area code – Local phone number
Example:  555-321-5555
1 – Area code – Local phone number
Example:  1-555-321-5555
4 P
roceed with the operation for your unit.
Base unit:  Lift the corded handset.
Handset:  M N R
I
f the indicated line is already being used or
you want to select the other line:
Base unit:  Press MLINE 1 N or  MLINE 2 N,
then lift the corded handset.
Handset:  Press MLINE 1 N or  MLINE 2 N. Caller ID number auto edit feature
 Base unit /   Handset
O

nce you call back an edited number, the unit
which was used to call back remembers the area
code and format of the edited number. The next
time someone calls from the same area code,
caller information is customized by the unit as
follows:
– When the call is being received, the Caller ID number is displayed in the same format as the
edited number.
– After the call has ended, the caller’s phone number is displayed in the same format as the
edited number, when reviewed from the caller
list.
For example, you can use this feature to set the
unit to ignore the area code of callers in your area,
so that you can call these local numbers using
caller information without dialing the area code.
To activate this feature, you must edit an entry in
the caller list, then call that number. After that,
phone numbers from that caller’s area code are
edited automatically.
This feature can be set for each unit (page 28).
The default setting is  “On ”.
Note:
R Phone numbers from the 4 most recently edited
area codes are automatically edited.
R If you move to another area, you can turn this
feature off to erase previously edited area
codes. To use this feature again, turn it on and
reprogram the area codes you want to edit once
again. Erasing selected caller information
 Base unit /   Handset
1 P

roceed with the operation for your unit.
Base unit:  M CID N
Handset:  M MENU N#213
2 Mb N: Select the desired entry.
3 MERASE N (soft key)  a M b N:  “Yes ” a
M SELECT N
For assistance, please visit http://www.panasonic.com/help 33 Caller ID Service
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							4
Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  MOFF N Erasing all caller information
 Base unit /   Handset
1 P

roceed with the operation for your unit.
Base unit:  M CID N
Handset:  M MENU N#213
2 MERASE N (soft key)  a M b N:  “Yes ” a
M SELECT N
3 Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  MOFF N Storing caller information to the
p

honebook  Base unit /   Handset
1 P

roceed with the operation for your unit.
Base unit:  M CID N
Handset:  M MENU N#213
2 Proceed with the operation for your unit.
Base unit:  M b N: Select the desired entry.
Handset:  M b N: Select the desired entry.  a
M SAVE N
R To edit the number, press  MEDIT N
repeatedly until the phone number is shown
in the desired format.
3 MSAVE N
4 Edit the name if necessary (16 characters
max.; page 23).  a M OK N
5 Edit the phone number if necessary (24 digits
max.).  a M OK N
6 Mb N: Select the desired group (page 23).  a
M SELECT N 2 times
7 Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  M OFF N
34 For assistance, please visit http://www.panasonic.com/helpCaller ID Service
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							Answering system
T
he answering system can answer and record
calls for you when you are unavailable to answer
the phone.
Important:
R Only 1 person can access the answering
system (listen to messages, record a greeting
message, etc.) at a time.
R When callers leave messages, the unit records
the day and time of each message. Make sure
the date and time have been set correctly
(page 13). Memory capacity (including your
g

reeting message)
The total recording capacity is about 40 minutes. A
maximum of 64 messages can be recorded.
Note:
R When message memory becomes full:
–“Messages full ” is shown on the base
unit and handset display.
– The ANSWER ON/OFF indicator on the base unit flashes rapidly if the answering system is
turned on.
– If you use the pre-recorded greeting message, the unit automatically switches to
another pre-recorded greeting message
asking callers to call again later.
– If you recorded your own greeting message, the same message is still announced to
callers even though their messages are not
recorded. Turning the answering
s
 ystem on/off  Base unit
n T

o turn on:
Press  MANSWER SELECT N repeatedly to select
the desired line(s).  a M ANSWER ON/OFF N
n To turn off:
Press  MANSWER ON/OFF N. Note:
R
W

hen the answering system is turned on, the
ANSWER ON/OFF indicator on the base unit
lights up. Call screening
 Base unit /   Handset
W

hile a caller is leaving a message, you can listen
to the call through the unit’s speaker. To adjust the
speaker volume, press  MD N or  MC N repeatedly.
You can answer the call by lifting the corded
handset form the base unit or pressing  M N
 
on
the handset.
Call screening can be set for each unit. The
default setting is  “On ”.
1 MMENU N#310
2 Mb N: Select the desired setting.  a M SAVE N
3 Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  MOFF N Greeting message
W
 hen the unit answers a call, a greeting message
is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message Recording your greeting message
G

reeting messages can be recorded in one of the
two following ways:
– for line 1 and line 2 with different greetings (2 minutes max. for each greeting)
– for line 1 and line 2 with the same greeting (2 minutes max.). Select  “Line1&Line2 ” in step
2. Base unit
1 MM

ENU N#302
2 Mb N: Select the desired line(s).  a M SELECT N
3 After the base unit beeps, speak clearly about
20 cm (8 inches) away from the microphone (2
minutes max.).
4 Press  MSTOP N to stop recording.
5 Mn N (EXIT)
For assistance, please visit http://www.panasonic.com/help 35 Answering System
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							Using a pre-recorded greeting
m
essage
If you erase or do not record your own greeting
message, the unit plays a pre-recorded greeting
asking callers to leave a message. Resetting to a pre-recorded greeting message
I

f you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own greeting
message. Base unit
1 MM

ENU N#303
2 Mb N: Select the desired line(s).  a M SELECT N
3 Press  MERASE N while your greeting message
is playing.
4 Mn N (EXIT) Playing back the greeting message
Base unit
1 MM

ENU N#303
2 Mb N: Select the desired line(s).  a M SELECT N
3 Mn N (EXIT) Listening to messages
u
 sing the base unit
When new messages have been recorded:
– M N
 
on the base unit flashes.
– “New message ” is displayed.
Press  M N
.
R I

f new messages have been recorded, the base
unit plays back new messages.
R If there are no new messages, the base unit
plays back all messages. Playing back messages for the desired line(s)
P

ress  MANSWER SELECT N repeatedly to select
the desired line(s), then press  M N
. Operating the answering system
d

uring playback Key Operation
M D N 
or  MC N Adjust the speaker volume
M N
Repeat message *
 1
M N
Skip message
M P
AUSE NPause message
T
o resume playback, press
M N
.
M n N 
(STOP) Stop playback
ME
RASE NErase currently playing message *1 If pressed within the first 5 seconds of a
m
 essage, the previous message is played. Calling back (Caller ID subscribers
o

nly)
If caller information was received for the call, you
can call the caller back while listening to a
message.
1 Press  MEDIT N during playback.
R To edit the number before calling back,
press  MEDIT N repeatedly until the phone
number is shown in the desired format
(page 33).
2 Lift the corded handset.
RThe unit automatically uses the line you set
in line selection mode (page 14) to call
back. When the line selection mode is set to
“Auto ”, the indicated line (  or  ) is used
f

or the call. If the indicated line is already
being used or you want to select the other
line, press  MLINE 1 N or  MLINE 2 N, then lift
the corded handset. Erasing all messages
Erasing all messages for both line 1 and line 2
1
ME

RASEN
R  and   are displayed.
2 P

ress  MERASE N again. Erasing all messages for the desired line(s)
P

ress  MANSWER SELECT N repeatedly to select
the desired line(s), then press  MERASE N 2 times.
36 For assistance, please visit http://www.panasonic.com/helpAnswering System
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							Listening to messages
u sing the handset
When new messages have been recorded,  “New
message ” is displayed.
1 To listen to new messages:
MMENU N#323
To listen to all messages:
M MENU N#324
2 When finished, press  MOFF N.
Note:
R To switch to the receiver, press  M N
. Playing back messages for the desired line(s)
1
MM

ENUN a  M b N:  “Answering device ” a
M SELECT N
2 Press  M N
 
repeatedly to select the desired
line(s).
3 Mb N:  “Play new msg. ” or  “Play all
msg. ” a  M SELECT N
4 When finished, press  MOFF N. Operating the answering system
M
M

ENU N a  M b N:  “Answering device ” a
M SELECT N a  Press  M N
 
repeatedly to select
the desired line(s) if necessary. Key Operation
M D N 
or  MC N Adjust the receiver/speaker
v
olume (during playback)
1  
or  MF N Repeat message
(
during playback) *1
2  
or  ME N Skip message (during playback)
3 Enter the “S
 ettings” menu
4 Play new messages
5 Play all messages
M P
AUSE N
Pause message * 2
9  
or  MSTOP NStop playback
0 Turn answering system off
*4 Erase c
urrently playing message
*5 Erase all messages
#1a8 *
 3
Turn answering system on for
l
ine 1 only Key Operation
#2a8 *
 3
Turn answering system on for
l
ine 2 only
#0a8 *
 3
Turn answering system on for
b
oth line 1 and line 2 *1 If pressed within the first 5 seconds of a
m
 essage, the previous message is played.
*2 To resume playback: Mb N:  “Playback ” a  M SELECT N
*3 For English voice guidance only: When you press a line selection number
(#1 , #2 , or #0 ), the selected line(s) is
announced, then press  8. Calling back (Caller ID subscribers
o

nly)
If caller information is received for the call, you can
call the caller back while listening to a message.
1 Press  MMENU N during playback.
2 Mb N:  “Edit & Call ” a  M SELECT N
R To edit the number before calling back,
press  MEDIT N repeatedly until the phone
number is shown in the desired format
(page 33).
3 M N
R T

he unit automatically uses the line you set
in line selection mode (page 14) to call
back. When the line selection mode is set to
“ Auto ”, the indicated line (  or  ) is used
f

or the call. If the indicated line is already
being used or you want to select the other
line, press  MLINE 1 N or  MLINE 2 N. Erasing all messages
Erasing all messages for both line 1 and line 2
1
MM

ENUN#325
2 Mb N:  “Yes ” a  M SELECT N a  M OFF N Erasing all messages for the desired line(s)
1
MM

ENUN a  M b N:  “Answering device ” a
M SELECT N
2 Press  M N
 
repeatedly to select the desired
line(s).
3 Mb N:  “Erase all ” a  M SELECT N
4 Mb N:  “Yes ” a  M SELECT N a  M OFF N
For assistance, please visit http://www.panasonic.com/help 37 Answering System
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							Remote operation
U sing a touch-tone phone, you can call your
phone number from outside and access the unit to
listen to messages or change answering system
settings. The unit’s voice guidance prompts you to
press certain dial keys to perform different
operations. Remote access code
A
  3-digit remote access code must be entered
when operating the answering system remotely.
This code prevents unauthorized parties from
listening to your messages remotely. The default
setting is  “111 ”.
Program this setting using either the base unit or
one of the handsets.
Important:
R To prevent unauthorized access to this product,
we recommend that you regularly change the
remote code.  Base unit /   Handset
1 MM

ENU N#306
2 Enter the desired 3-digit remote access code.
a M SAVE N
3 Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  M OFF N Using the answering system remotely
1 D

ial your phone number from a touch-tone
phone.
2 After the greeting message starts, enter your
remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using remote
commands (page 38).
4 When finished, hang up. Voice guidance
n
W

hen the English voice guidance is selected
During remote operation, the unit’s voice
guidance starts and prompts you to press  1 to
perform a specific operation, or press  2 to
listen to more available operations. n
W
hen the Spanish voice guidance is selected
To start the voice guidance, press  9. The voice
guidance announces the available remote
commands (page 38).
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the unit
disconnects your call. Remote commands
Y

ou can press dial keys to access certain
answering system functions without waiting for the
voice guidance to prompt you.
1 Select the desired line(s) while you are
accessing the answering system if necessary.
For line 1:  #1
For line 2:  #2
For line 1 and line 2:  #0
2 Press the desired dial keys. Key Operation
1 Repeat m
essage (during playback) *1
2 Skip message (during playback)
4 Play new messages
5 Play all messages
6 Play greeting message
#17 Record a greeting message for line
1

 only
#27 Record a greeting message for line
2

 only
#07 Record a common greeting
m

essage for both line 1 and line 2
#18 Turn answering system on for line 1
o

nly
#28 Turn answering system on for line 2
o

nly
#08 Turn answering system on for both
l

ine 1 and line 2
9 Stop recording
S

top playback *2
Start voice guidance *3
0 Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*6 Erase greeting message (during
g

reeting message playback) 38
For assistance, please visit http://www.panasonic.com/helpAnswering System
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							Key Operation
*# End remote operation (or hang up)*1 If pressed within the first 5 seconds of a
m essage, the previous message is played.
*2 For English voice guidance only
*3 For Spanish voice guidance only Turning on the answering system
r
 emotely
If the answering system is off, you can turn it on
remotely.
Important:
R The answering system can be remotely turned
on only for the line which you have currently
selected in “Turning the answering system on/
off”, page 35.
1 Dial your phone number from a touch-tone
phone.
2 Let the phone ring 15 times.
RA long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 38).
Note:
R If you want to turn on the answering system for
the line which has not been selected in “Turning
the answering system on/off”, page 35, enter
the desired remote commands,  #18,
#28 , or #08 , (page 38) to turn on and
access the other line. Answering system settings
Number of rings before the unit
a
 nswers a call
You can change the number of times the phone
rings  “Ring count ” before the unit answers
calls. You can select 2 to 7 rings, or  “Toll
saver ”.
The default setting is  “4 rings ”.
“ Toll saver ”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end of
the 4th ring when there are no new messages. If
you call your phone from outside to listen to new
messages (page 38), you know that there are no
new messages when the phone rings for the 3rd
time. You can then hang up without being charged
for the call.
Program this setting using either the base unit or
one of the handsets.  Base unit /   Handset
1 MM

ENU N#211
2 Mb N: Select the desired setting.  a M SAVE N
3 Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  M OFF N For voice mail service subscribers
I
 f you subscribe to a flat-rate service package that
includes Caller ID, call waiting, voice mail, and
unlimited local/regional/long distance calls, please
note the following:
R To use the voice mail service provided by your
service provider/telephone company rather than
the unit’s answering system, turn off the
answering system (page 35).
R To use this unit’s answering system rather than
the voice mail service provided by your service
provider/telephone company, please contact
your service provider/telephone company to
deactivate your voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s  “Ring count ” setting so that
this unit’s answering system answers calls
before the voice mail service of your service
provider/telephone company does. It is
necessary to check the number of rings
For assistance, please visit http://www.panasonic.com/help 39 Answering System
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							required to activate the voice mail service
p
rovided by your service provider/telephone
company before changing this setting.
– Change the number of rings of the voice mail service so that the answering system can
answer the call first. To do so, contact your
service provider/telephone company. Caller’s recording time
Y
 ou can change the maximum message recording
time allowed for each caller. The default setting is
“ 3 min ”.
Program this setting using either the base unit or
one of the handsets.  Base unit /   Handset
1 MM

ENU N#305
2 Mb N: Select the desired setting.  a M SAVE N
3 Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  M OFF N
40 For assistance, please visit http://www.panasonic.com/helpAnswering System
TG9471(e)_1101_ver101.pdf   402012/11/01   9:55:25