Panasonic Kx Tg9471 Operating Instructions Manual

							Controls
Base unit
Corded handset
Receiver
Speaker
Display
R
T
he display can be moved back and forth to
select the desired angle. M
L
INE 1 N
LINE 1 indicator M
L
INE 2 N
LINE 2 indicator M
A
NSWER SELECT NMicrophone
Dial keypad (
*:
  TONE)USB indicator
USB jack Desk stand/Wall mounting adaptor
R
T

he adaptor is a removable attachment for
desk stand or wall mounting use. (page 8,
44). M
E
RASE N M CLEAR N M
n N 
(STOP) (EXIT) M
A
NSWER ON/OFF N
ANSWER ON/OFF indicator M
L
OCATOR N M INTERCOM N M N
 
(PLAY)
Message indicator M
H
OLD N M
R
EDIAL N M PAUSE N M
F
LASH N M CALL WAIT N M N
 (
SP-PHONE: Speakerphone)
SP-PHONE indicator
n Control type  Soft keys
T

he base unit features 3 soft keys. By pressing
a soft key, you can select the feature shown
directly above it on the display.  Navigator key
– MD N,

 M C N,  M N
, or  M N
: Scroll through
various lists and items.
– VOLUME ( MD N or  MC N): Adjust the receiver or
speaker volume while talking.
– M N
/M N
:
 Repeat/skip messages during
playback.
For assistance, please visit http://www.panasonic.com/help 11 Getting Started 
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M
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							Handset
Speaker
Headset jack
M N
 (TALK) M N
 (
SP-PHONE: Speakerphone) Dial keypad (
*:
  TONE)M
F
LASH N M CALL WAIT NCharge indicator
R

inger indicator Receiver
Display
M
O
FF N M
P
AUSE N M REDIAL N M
H
OLD N M INTERCOM NMicrophone
Charge contacts n
C
ontrol type  Soft keys
T
he handset features 3 soft keys. By pressing a
soft key, you can select the feature shown
directly above it on the display.  Navigator key
– MD N,

 M C N,  MF N, or  ME N: Scroll through various
lists and items.
–  (Volume: 
MD N 
 or MC N): Adjust the receiver
or speaker volume while talking. Belt clip
n  
To attach n To remove Display/indicators
Base unit display items
Item Meaning
Indicates the selected line(s) for
a

nswering system operations and
settings. Ringer volume is off.
*
 1
 (page 16) Night mode is on. (page 30)
PRIV. Privacy mode is on. (page 18) *1 Corresponding line number(s) is indicated next
t
 o the item. Handset display items
Item Meaning
Battery level
Within range of the base unit
R
W

hen flashing: Handset is searching
for the base unit. (page 47) 12
For assistance, please visit http://www.panasonic.com/help Getting Started
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							Item Meaning
The line is in use.
R
W
hen flashing:
– The call is put on hold on that line.
– The answering system is answering a call on that line.
R When flashing rapidly: An incoming
call is now being received on that line. Ringer volume is off.
*
 1
 (page 16) Speakerphone is on. (page 15)
Night mode is on. (page 30)
Alarm is on. (page 30)
Handset number
PRIV. Privacy mode is on. (page 18) *1 Corresponding line number(s) is indicated next
t
 o the item. Main menu icons
T

he following icons are shown when you press
down on the middle soft key in standby mode. Icon Feature
View Caller ID
Phonebook
*1
Set answering *2
Answering device Ringer settings
Initial settings
Customer support
*1 Base unit
*

2 Handset LINE 1 indicator/LINE 2 indicator on
t

he base unit
The LINE 1 indicator and LINE 2 indicator show
the status of each line, respectively, as follows. Status Meaning
Light off The line is available.
Light on The line is in use.
Flashing
r
 apidly A call is being received.
Flashing A call is put on hold or the a
nswering system is answering a
call. USB indicator on the base unit
Status Meaning
Light off “Telephone Plug-in” is not active.
Light on “Telephone Plug-in” is active. Initial settings
n
D

irect command code:
Programmable settings can be accessed by
pressing  MMENU N,  #  and then the
corresponding code on the dial keypad
(page 26).
Example:  Press MMENU N#110 .
n  Symbol meaning: Symbol Meaning
Perform with the base unit.
Perform with the handset.
Example:
M b N:

 “Off ” Press 
MC N or  MD N to select the
words in quotations. Date and time
P
 rogram this setting using either the base unit or
one of the handsets.  Base unit /   Handset
1 MM

ENU N#101
2 Enter the current month, date, and year by
selecting 2 digits for each.
Example:   July 15, 2011
07  15  11
3 Enter the current hour and minute (12-hour
clock format) by selecting 2 digits for each.
Example:   9:30
09  30
4 *: Select  “AM ” or  “PM ”.  a  M SAVE N
5 Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  M OFF N
Note:
R When English is selected as the display
language, 12-hour clock format is used. When
Spanish is selected, 24-hour clock format is
used.
For assistance, please visit http://www.panasonic.com/help 13 Getting Started 
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							R
The date and time may be incorrect after a
power failure. In this case, set the date and time
again. Display language
Y
 ou can select either  “English ” or  “Español ”
as the display language. The default setting is
“ English ”.  Base unit /   Handset
1 MM

ENU N#110
2 Mb N: Select the desired setting.  a M SAVE N
3 Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  M OFF N Voice guidance language
Y
 ou can select either  “English ” or  “Español ”
as the voice guidance language of the answering
system. The default setting is  “English ”.
Program this setting using either the base unit or
one of the handsets.  Base unit /   Handset
1 MM

ENU N#112
2 Mb N: Select the desired setting.  a M SAVE N
3 Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  M OFF N Dialing mode
I
 f you cannot make calls, change this setting
according to your telephone line service. The
default setting is  “Tone ”.
“ Tone ”: For tone dial service.
“ Pulse ”: For rotary/pulse dial service.
Program this setting using either the base unit or
one of the handsets.  Base unit /   Handset
1 MM

ENU N#120
2 Mb N: Select the desired setting.  a M SAVE N
3 Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  M OFF N Line selection mode
T
 he line selection mode determines which line is
selected when:
– you lift the corded handset
– you press  M N
 
on the base unit (when making/
answering calls)
– you press  M N
/M N
 
on the handset (when
making/answering calls)
The following setting is available:
– “Auto ” (default): When making a call, line 1 is
selected. If that line is unavailable, line 2 is
selected. When you call back using the caller
list (page 32) or while listening to a message
(page 36, 37), the indicated line is used.
When answering a call, the ringing line is
selected.
– “Line1 ”: Line 1 is selected.
– “Line2 ”: Line 2 is selected.  Base unit /   Handset
1 MM

ENU N#250
2 Mb N: Select the desired setting.  a M SAVE N
3 Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  M OFF N
Note:
R You can select a line manually regardless of the
line selection mode by pressing  MLINE 1 N or
M LINE 2 N.
14 For assistance, please visit http://www.panasonic.com/help Getting Started
TG9471(e)_1101_ver101.pdf   142012/11/01   9:55:23            
						

							Making calls
Using the base unit 
1
Dial the phone number.
RTo correct a digit, press  MCLEAR N.
2 Lift the corded handset.
RAn available line is automatically selected
and either the LINE 1 indicator or LINE 2
indicator lights up. To change the line
selection mode, see page 14.
R You can also select the line manually by
pressing  MLINE 1 N or  MLINE 2 N before lifting
the corded handset.
3 When you finish talking, place the corded
handset on the cradle.
Note:
R You can also dial the phone number after lifting
the corded handset.
R To switch to the cordless handset, press  MLINE
1 N or  MLINE 2 N on the cordless handset, then
place the corded handset on the cradle. Using the speakerphone
1
D

uring a conversation with the corded
handset, press  M N
 
to turn on the
speakerphone.
R You can place the corded handset on the
cradle.
R Speak into the base unit microphone.
R Speak alternately with the other party.
2 When you finish talking, press  M N
.
N

ote:
R For best performance, use the speakerphone in
a quiet environment.
R To switch to the receiver, lift the corded handset. Using the handset 
1
L
ift the handset and dial the phone number.
RTo correct a digit, press  MCLEAR N.
2 Press  M N
.
R A

n available line is automatically selected
and the line number is displayed. To
change the line selection mode, see
page 14.
R You can also select the line manually by
pressing  MLINE 1 N or  MLINE 2 N. 3
W
hen you finish talking, press  MOFF N or place
the handset on the charger.
Note:
R The LINE 1 indicator or LINE 2 indicator on the
base unit lights up while using the handset. Using the speakerphone
1 D

ial the phone number and press  M N
.
R S

peak alternately with the other party.
2 When you finish talking, press  MOFF N.
Note:
R For best performance, use the speakerphone in
a quiet environment.
R To switch back to the receiver, press  M N
. Adjusting the receiver or speaker
v
 olume  Base unit /   Handset
P

ress  MD N or  MC N repeatedly while talking. Making a call using the redial list
 Base unit /   Handset
T

he last 10 phone numbers dialed are stored in
the redial list (each 48 digits max.).
1 MREDIAL N
2 Mb N: Select the desired phone number.
3 Proceed with the operation for your unit.
Base unit:  Lift the corded handset.
Handset:  M N
Erasing a number in the redial list
1
MR

EDIAL N
2 Mb N: Select the desired phone number.  a
M ERASE N (Soft key)
3 Mb N:  “Yes ” a  M SELECT N
4 Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  M OFF N Pause (for PBX/long distance service
u
 sers)
A pause is sometimes required when making calls
using a PBX or long distance service. When
storing a calling card access number and/or PIN in
For assistance, please visit http://www.panasonic.com/help 15Making/Answering Calls
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							the phonebook, a pause is also needed
(
page 25).
Example:  If you need to dial the line access
number “9” when making outside calls with a PBX:  Base unit /   Handset
1 9 a  M P

AUSE N
2 Dial the phone number.
3 Proceed with the operation for your unit.
Base unit:  Lift the corded handset.
Handset:  M N
N

ote:
R A 3.5 second pause is inserted each time
MPAUSE N is pressed. Repeat as needed to
create longer pauses. Answering calls
Using the base unit 
When a call is being received, the LINE 1 indicator
a

nd/or LINE 2 indicator on the base unit flashes
rapidly.
1 Lift the corded handset or press  M N
 
when the
unit rings.
R The called line is automatically selected. To
change the line selection mode, see
page 14.
R You can also answer the call by pressing
MLINE 1 N or  MLINE 2 N.
2 When you finish talking, place the corded
handset on the cradle. When the
speakerphone is used, press  M N
. Using the handset 
When a call is being received, the ringer indicator
a

nd   and/or   flashes rapidly.
1 L
ift the handset and press  M N
 
or  M N
 when
the unit rings.
R The called line is automatically selected. To
change the line selection mode, see
page 14.
R You can also answer the call by pressing
MLINE 1 N or  MLINE 2 N.
R You can also answer the call by pressing
any dial key from  0 to  9, * , or  #. (Any
key answer feature) 2
W
hen you finish talking, press  MOFF N or place
the handset on the charger. Auto talk
Y
 ou can answer calls simply by lifting the handset
off the charger. You do not need to press  M N
.
T

o turn this feature on, see page 28. Adjusting the ringer volume
 Base unit /   Handset
n W

hile the unit is ringing for an incoming call:
Press  MD N or  MC N repeatedly to select the desired
volume.
n Programming the volume beforehand:
1 MMENU N#160
2 Mb N: Select the desired line.  a M SELECT N
3 Mb N: Select the desired volume.  a M SAVE N
4 Proceed with the operation for your unit.
Base unit:  M n N (EXIT)
Handset:  M OFF N Temporary ringer off
 Base unit /   Handset
W

hile the unit is ringing for a call, you can turn the
ringer off temporarily by pressing  M N
 
on the base
unit or  MOFF N on the handset. Useful features during a call
Hold
T
 his feature allows you to put an outside call on
hold.  Base unit
1 P

ress  MHOLD N during an outside call.
R If you are using the corded handset, you
can place it on the cradle.
2 To release hold, press  MLINE 1 N or  MLINE 2 N
that is flashing on the base unit.  Handset
1 P

ress  MHOLD N 2 times during an outside call.
16 For assistance, please visit http://www.panasonic.com/helpMaking/Answering Calls
TG9471(e)_1101_ver101.pdf   162012/11/01   9:55:23                    
						

							2
To release hold, press  MLINE 1 N or  MLINE 2 N
that is flashing on the handset.
Note for base unit and handset:
R If a call is kept on hold for more than 9 minutes,
an alarm tone starts to sound and the ringer
indicator on the handset flashes rapidly. After 1
additional minute on hold, the call is
disconnected.
R If another phone is connected to the same line,
you can also take the call by lifting its handset. Mute
W
 hile mute is turned on, you can hear the other
party, but the other party cannot hear you.  Base unit /   Handset
1 P

ress  MMUTE N during conversation.
R M MUTE N flashes.
2 To return to the conversation, press  MMUTE N
again.
Note:
R M MUTE N is a soft key visible on the display
during a call. Flash
 Base unit /   Handset
M F

LASH N allows you to use the special features of
your host PBX such as transferring an extension
call, or accessing optional telephone services.
Note:
R To change the flash time, see page 28. For call waiting or Call Waiting Caller
I

D service users
To use call waiting or Call Waiting Caller ID, you
must first subscribe with your service provider/
telephone company.
This feature allows you to receive calls while you
are already talking on the phone. If you receive a
call while on the phone, you will hear a call waiting
tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services,  the 2nd caller’s
information is displayed on the base unit or
handset that is in use after you hear the call
waiting tone.  Base unit /   Handset
1 P

ress  MCALL WAIT N to answer the 2nd call.
2 To switch between calls, press  MCALL WAIT N.
Note:
R Please contact your service provider/telephone
company for details and availability of this
service in your area. Temporary tone dialing (for rotary/
p
 ulse service users)
You can temporarily switch the dialing mode to
tone when you need to access touch-tone services
(for example, answering services, telephone
banking services, etc.).  Base unit /   Handset
P

ress  * (TONE) before entering access numbers
which require tone dialing. Call share
Y
 ou can join an existing outside call.  Base unit
T

o join the conversation, press  MLINE 1 N or  MLINE
2 N to select the line that is being used by another
extension for an outside call, then lift the corded
handset.  Handset
T

o join the conversation, press  MLINE 1 N or  MLINE
2 N to select the line that is being used by another
extension for an outside call.
Note for base unit and handset:
R A maximum of 3 parties (including 1 outside
party) can join a conversation.  (3-way
conference) Privacy mode
W

hen the privacy mode is  “On ”, the unit prevents
other users from joining your conversations with
outside callers. You can turn the feature on for
both lines by programming the base unit before
the call. To allow other users to join your
conversations, leave this feature off. The default
setting is  “Off ”.
For assistance, please visit http://www.panasonic.com/help 17Making/Answering Calls
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							 Base unit
1 MM
ENU N#194
2 Mb N:  “On ” or  “Off ” a  M SAVE N
3 Mn N (EXIT)
R When this feature is turned on, “PRIV.” is
displayed during an outside call. Temporarily turning call privacy on/off
D

uring an outside call, you can temporarily turn
call privacy on/off.  Base unit
1 P

ress  MMENU N during an outside call.
R If any options appear on the display,
perform the following:
Mb N:  “Privacy ” a  M SELECT N
2 Mb N:  “On ” or  “Off ” a  M SELECT N
R When this feature is turned on, “PRIV.” is
displayed.  Handset
1 P

ress  MMENU N during an outside call.
2 Mb N:  “Privacy ” a  M SELECT N
3 Mb N:  “On ” or  “Off ” a  M SELECT N
R When this feature is turned on, “PRIV.” is
displayed.
Note for base unit and handset:
After you hang up the call, the feature will return to
the setting programmed on page 17. Using the other line during a
c

all
You can use the other line in the following ways:
– When a call is being received on the other line during a conversation, an interrupt tone will be
heard (page 28). You can answer the 2nd call
while holding the 1st call.
– During an outside call, you can also make a call using the other line by holding the 1st call.  Base unit
E

xample:  If you are using line 1:
1 Press  MHOLD N to put the 1st call (line 1) on
hold.
2 Press  MLINE 2 N to make or answer a 2nd call.
R To hold the 2nd call, press  MHOLD N. 3
T
o return to the 1st call (line 1), press  MLINE
1 N.  Handset
E

xample:  If you are using line 1:
1 Press  MHOLD N 2 times to put the 1st call (line
1) on hold.
2 Press  MLINE 2 N to make or answer a 2nd call.
R To hold the 2nd call, press  MHOLD N 2 times.
3 To return to the 1st call (line 1), press  MLINE
1 N.
Note for base unit and handset:
R If you subscribe to Caller ID, the 2nd caller’s
information is displayed when a call is being
received on the other line (page 32).
18 For assistance, please visit http://www.panasonic.com/helpMaking/Answering Calls
TG9471(e)_1101_ver101.pdf   182012/11/01   9:55:23      
						

							“Telephone Plug-in” settings
System requirements
Item Specifications
CPU 1.0 GHz Intel ®
  Pentium®
/Celeron ®
processor or comparable CPU or
higher processor
RAM 512 MB or more
OS RM
icrosoft Windows ®
 XP
Service Pack 3 or later (32-bit
only)
R Microsoft Windows Vista ®
Service Pack 2 or later
R Microsoft Windows 7
Service Pack 1 or later
Microsoft
O
 ffice
Outlook R
Microsoft Office Outlook 2003
Service Pack 3 or later
R Microsoft Office Outlook 2007
Service Pack 2 or later
R Microsoft Office Outlook 2010
or later (Service Pack)
Hard disk 20 MB or more
Video
r
 esolution 1,024 x 768 or higher
Others RC
D-ROM drive
RUSB 2.0 Trademarks:
R
M

icrosoft, Windows, Windows Vista, and
Outlook are either registered trademarks or
trademarks of Microsoft Corporation in the
United States and/or other countries.
R Intel, Celeron and Pentium are trademarks of
Intel Corporation in the U.S. and other countries.
R All other trademarks identified herein are the
property of their respective owners.
R Microsoft product screen shots reprinted with
permission from Microsoft Corporation.
Note:
R The screen shot shown is for Microsoft Office
Outlook 2010.
R The screen shots shown in these instructions
may differ slightly from those of the actual
product.
R Software features and appearance are subject
to change without notice. Installing the “Telephone Plug-in”
B
 efore installing “Telephone Plug-in”, make sure of
the following:
– Microsoft Office Outlook is installed on your computer.
– The base unit is not connected to your computer with the mini USB cable (until instructed to do
so).
1 Start Windows and exit all other applications.
RYou must be logged in as an administrator
in order to install “Telephone Plug-in”.
2 Insert the included CD-ROM into your
CD-ROM drive.
RInstallation starts automatically. If the
installation does not start, see page 49.
R For Microsoft Windows Vista and
Microsoft Windows 7 users:
Click  [Run Setup.exe]  when prompted.
3 When the language selection window is
displayed, select the desired language and
click  [Next] .
4 When the “Telephone Plug-in” window is
displayed, click  [Next].
5 Read the license agreement carefully.
If you accept the terms of the license
agreement, check the box and click  [Next]. 6
W
hen the “Telephone Plug-in” install shield
wizard is displayed, click  [Install].
7 When installation is finished, click  [Finish] to
complete the installation. Then remove the
CD-ROM from your CD-ROM drive.
For assistance, please visit http://www.panasonic.com/help 19“Telephone Plug-in” for Microsoft Office Outlook
TG9471(e)_1101_ver101.pdf   192012/11/01   9:55:23  
						

							Uninstalling the “Telephone Plug-in”
1
E
xit all applications and disconnect the mini
USB cable from your computer.
2 To uninstall “Telephone Plug-in”, perform the
following procedure:
From the Start menu:
Point to  [All Programs]  a  [Panasonic]  a
[Telephone Plug-in] , and click [Uninstall] .
3 When the uninstall confirmation window is
displayed, click  [Yes] to start uninstallation.
4 When uninstallation is finished, click  [Finish]
to exit the uninstallation. Connecting a computer to the base
u
 nit with mini USB cable
“Telephone Plug-in” must be installed before
connecting the base unit to your computer. Making a call from
“

Telephone Plug-in”
When “Telephone Plug-in” is installed correctly, a
toolbar appears in the Microsoft Office Outlook
display. You can make calls from the base unit
speakerphone using the toolbar. Making a call from the Microsoft
O
 utlook contact list Microsoft Office Outlook 2010 users
1
F

ind and double click the desired contact.
2 Click  [Phone numbers ]
.
 ----( A)
3 Click the phone number you want to call.
----(B)
4 Click  [Call from line1]  or [Call from line2]  to
select the desired line. ----( C)
R The base unit automatically dials the
number with the speakerphone. Microsoft Office Outlook 2003/2007 users
1
F

ind and double click the desired contact.
2 Click  [Call from line1]  or [Call from line2]  to
select the desired line. ----( C)
3 Click  [Phone numbers ]
.
 ----( A)
4 Click the phone number you want to call.
----(B)
R The base unit automatically dials the
number with the speakerphone.
20 For assistance, please visit http://www.panasonic.com/help“Telephone Plug-in” for Microsoft Office Outlook
TG9471(e)_1101_ver101.pdf   202012/11/01   9:55:23 1
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2