Panasonic Kx Tg9381 Operating Instructions Manual

							Programming
31For assistance, please visit http://www.panasonic.com/help
*1 If “System setting” column is checked, you do not need to program the same item using another unit.
*2 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the 
handset to answer a call, turn off this feature.
*3 The handset and base unit can display the Internet address where you can download the operating  instructions or get further information for this product, using your computer.
*4 This tone lets you know when you receive an outside call while you are on the other line or an intercom  call. If you select  “On”, the tone sounds 2 times.
*5 Turn this feature off if you prefer not to hear  key tones while you are dialing or pressing any keys, 
including confirmation tones and error tones.
*6 To prevent other users from jo ining your conversations with outside callers, turn this feature on.
*7 If you subscribe to a distinctive ring service (s uch as IDENTA-RING), select a tone (handset: tone 1 to 
5/base unit: tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.
*8 If you select one of the melody ringer tones, the ri nger tone continues to play for several seconds even 
if the caller has already hung up. You may either hear a dial tone or no one on the line when you 
answer the call.
*9 The preset tones and melodies in this product  are used with permission of © 2007 Copyrights Vision 
Inc.
*10When the ringer volume is turned off,  ~ is displayed followed by the selected line number(s) and the 
handset and/or base unit do not ring for outside calls.
*11The flash time depends on your telephone exchange  or host PBX. Contact your PBX supplier if 
necessary. The setting should stay at  “700ms” unless pressing {FLASH } fails to pick up the waiting 
call.
*12Generally, the line mode setting should not be adjusted. If the LINE1 indicator or LINE2 indicator does 
not light when another phone connected to the same  line is in use, you need to change the line mode 
to  “A”.
*13This feature allows the unit to automatically adjust the date and time setting when caller information 
is received. To use this feature, set the date and time first.Y
/[ VM tone detect
(VM: Voice mail) {
3 }{3 }{2} 
Off r
43
Y /[ Voice prompt
(Change language) {
1 }{1 }{2} 
Español r
16
Operating 
unitFeatureFeature
codeSettingSystem 
setting*1Page
TG938x(e).book  Page 31  Friday, July 3, 2009  10:10 AM 
						

							Programming
32For assistance, please visit http://www.panasonic.com/help
Special programming
Night mode
Night mode allows you to select a period of time 
during which the handset and/or base unit will not 
ring for outside calls. This feature is useful for time 
periods when you do not want to be disturbed, for 
example, while sleeping. Night mode can be set 
independently for each handset and base unit.
Important:
LSet the date and time beforehand (page 16).
L Handset only:  If you have set the alarm, the 
alarm sounds even if the night mode is turned 
on.
Setting the start and end time
1{ MENU } i  {#}{2 }{3}{7}
2Enter the desired hour and minute you wish to 
start this feature.
3Press  {*} to select  “AM” or “PM”.  i { OK }
4Enter the desired hour and minute you wish to 
end this feature.
5Press  {*} to select  “AM” or “PM”.  i { OK }
6Proceed with the operation for your unit.
Handset:  { OFF }
Base unit:  { ■ } (EXIT)
Note:
L To correct a digit:
Handset:  Press {< } or  {> } to move the cursor 
to the digit, then make the correction.
Base unit:  Press {7 } or { 8} to move the 
cursor to the digit, then make the correction.
Turning night mode on/off
1{ MENU } i  {#}{2 }{3}{8}
2{V} /{^} : “On” or  “Off”  i { SAVE }
3Proceed with the operation for your unit.
Handset:  { OFF }
Base unit:  { ■ } (EXIT)
Note:
L When the night mode is turned on,  3 is 
displayed.
Alarm
An alarm sounds at the set time for 3 minutes once 
or daily. Alarm can be set for each handset.
Important:
L Set the date and time beforehand (page 16).
1{MENU } i  {#}{7 }{2}{0}
2{V} /{^} : Select the desired alarm option.  i 
{ SELECT }
3Enter the desired month and date.
4Set the desired time.  i { OK }
5{V}/{^} : Select the desired ringer tone.  i 
{ SELECT }
L We recommend selecting a ringer tone 
different from the ringer tone set for outside 
calls.
6{SELECT } i  { OFF }
L When the alarm is set,  E is displayed.
Note:
L To stop the alarm, press any dial key or place 
the handset on the base unit or charger.
L When the handset is in use, the alarm will not 
sound until the handset is in standby mode.
L If you select  “Once ”, the setting changes to 
“Off”  after the alarm sounds.
L The ringer volume for alarm follows the higher 
volume level of the 2 lines (page 30).
L When the ringer volume for outside calls of the 2 
lines is set to off (page 30), the alarm sound is 
heard at the low level.
Y  Handset / [ Base unit
Y Handset / [ Base unit
Y Handset
Off Turns alarm off. Go to step 6.
Once An alarm sounds once at the set 
time.
Daily An alarm sounds daily at the set 
time. Go to step 4.
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							Programming
33For assistance, please visit http://www.panasonic.com/help
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to the base 
unit.
Important:
LSee page 4 for information on the available 
model.
Registering a handset to a base unit
The supplied handset and base unit are pre-
registered. If for some reason the handset is not 
registered to the base unit, re-register the handset.
1Handset:
{MENU } i  {#}{1 }{3}{0}
2Base unit:
Press and hold { LOCATOR} for about 5 
seconds until the registration tone sounds.
L If all registered handsets start ringing, press 
the same button to stop. Then repeat this 
step.
L The next step must be completed within 90 
seconds.
3Handset:
Press  {OK }, then wait until a long beep 
sounds.
Note:
L When you purchase an additional handset, refer 
to the additional handset’s installation manual 
for registration.
Deregistering a handset
A handset can cancel its own registration (or the 
registration of another handset) that is stored to 
the base unit. This allows the handset to end its 
wireless connection with the system.
1{MENU } i  {#}{1 }{3}{1}
2{3 }{3 }{5} i  { OK }
3Select the handset you want to cancel by 
pressing the desired handset(s) number.
LThe selected handset number(s) flashes. L
To cancel a selected handset number, 
press the number again. The number will 
stop flashing.
4{OK } i  {V} /{^} : “Yes”  i  { SELECT }
L When you cancel a different handset than 
the one you are now using, press  {OFF } to 
exit.
Y  Handset
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							Caller ID Service
34For assistance, please visit http://www.panasonic.com/help
Using Caller ID service
Important:
LThis unit is Caller ID compatible. To use Caller 
ID features, you must subscribe to a Caller ID 
service. Contact your  service provider/
telephone company for details.
Caller ID features
When an outside call is being received, the caller’s 
name and phone number are displayed.
Caller information for the last 50 callers is logged in 
the caller list from the most recent call to the 
oldest.
L If the unit cannot receive caller information, the 
following is displayed:
–“Out of area ”: The caller dials from an 
area which does not provide a Caller ID 
service.
– “Private caller ”: The caller requests not 
to send caller information.
– “Long distance ”: The caller makes a long 
distance call.
L If the unit is connected to a PBX system, caller 
information may not be properly received. 
Contact your PBX supplier.
Missed calls
If a call is not answered, the unit treats it as a 
missed call. The display shows  “Missed call”. 
This lets you know if you  should view the caller list 
to see who called while you were away.
Phonebook name display
When caller information is received and it matches 
a phone number stored in the phonebook, the 
stored name in the phonebook is displayed and 
logged in the caller list.
Group ringer tone for phonebook
This feature can help you identify who is calling by 
using different ringer tones for different groups of 
callers. When adding an entry to the phonebook, 
you can assign it to the desired group (page 22). 
When a call is received from a caller assigned to a 
group, the group’s ringer you selected rings after 
the caller information is displayed. If you select 
“ No ringer ID ” (default), the unit uses the  ringer tone you selected on page 30 when calls 
from this group are received.
1Proceed with the operation for your unit.
Handset:
 { MENU } i  {#}{2 }{8}{0}
Base unit:  { C }
2{MENU }
3{V}/{^} : “Group”  i { SELECT }
4{V}/{^} : Select the desired group. i  
{ SELECT }
5{V}/{^} : Select the current setting of the group 
ringer tone.  i { SELECT }
6{V}/{^} : Select the desired entry.  i { SAVE}
7Proceed with the operation for your unit.
Handset:  { OFF}
Base unit:  { ■ } (EXIT)
Caller list
Important:
L Only 1 person can access the caller list at a 
time.
L Make sure the unit’s date and time setting is 
correct (page 16).
Viewing the caller list and calling 
back
1
Proceed with the operation for your unit.
Handset:  { MENU } i  {V}/ {^}: “View 
Caller ID”  i { SELECT }
Base unit:  { CID }
2Press  {V} to search from the most recent call, 
or  {^}  to search from the oldest call.
3Proceed with the operation for your unit.
Handset:
– To call back, press  {C}.
– To exit, press  {OFF} .
Base unit:
– To call back, press  {SP-PHONE }.
– To exit, press  {■ } (EXIT).
Y  Handset / [ Base unit
Y Handset / [ Base unit
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							Caller ID Service
35For assistance, please visit http://www.panasonic.com/help
Note:
LIn step 2;
–c  and d  indicate which line the caller 
information was received from.
– If the item has already been viewed or  answered, “ Q” is displayed, even if it was 
viewed or answered using another unit.
– if an arrow ( >) is displayed after the number, 
the whole phone number is not shown. 
Proceed with the operation for your unit.
Handset:
Press  {> } to see the remaining numbers. To 
return to the previous display, press  {< }.
Base unit:
Press  {8 } to see the remaining numbers. To 
return to the previous display, press  {7 }.
L In step 3, the unit automatically uses the line you 
set in line selection mode (page 17) to call back. 
When the line selection mode is set to  “Auto”, 
the indicated line ( c or d ) is used for the call. 
If the indicated line is already being used or you 
want to select the other line:
Handset:  Press {CALL }, then press { LINE 1} 
or  {LINE 2 }.
Base unit:  Press {LINE 1 } or  {LINE 2 }.
Editing a caller’s phone number 
before calling back
You can edit a phone number in the caller list by 
removing its area code and/or the long distance 
code “1”.
1Proceed with the operation for your unit.
Handset:  { MENU } i  {V} /{^} : “View 
Caller ID”  i { SELECT }
Base unit:  { CID }
2{V}/{^} : Select the desired entry.
3Proceed with the operation for your unit.
Handset:  { CALL }
Base unit:  { EDIT }
4Press  {EDIT } repeatedly until the phone 
number is shown in the desired format.
5Proceed with the operation for your unit.
Handset:  {C}
Base unit:  { SP-PHONE }
L If the indicated line is already being used or 
you want to select the other line:
Handset:  Press {LINE 1 } or { LINE 2 }.
Base unit:  Press {LINE 1 } or { LINE 2 }.
Caller ID number auto edit feature
Once you call back an edited number, the unit 
remembers the Area Code and Format of the 
Edited Number. Next time when someone calls 
from the same Area Code, caller information is 
customized by the unit as follows:
– When the call is being received, the Caller ID 
number is displayed in the same Format as the 
Edited Number.
– After the call is ended, the phone number of the  caller, when reviewed from the Caller list, is 
displayed in the same Format as the Edited 
Number.
For example, you can use this feature to set the 
unit to ignore the area code of callers in your area, 
so that you can call these local numbers using 
caller information without dialing the area code.
To activate this feature, you must edit an entry in 
the caller list, then call that number. After that, 
phone numbers from that caller’s area code are 
edited automatically.
Note:
L Phone numbers from the 4 most recently edited 
area codes are automatically edited.
L If you move to another area, you can turn this 
feature off to erase previously edited area 
codes. To use this feature again, turn it on and 
reprogram the area codes you want to edit once 
again.
Turning Caller ID auto edit on/off
1{MENU } i  {#}{2 }{1}{4}
Y Handset / [ Base unit
1 Local phone number
Example:
321-5555        
2Area code – Local phone number
Example:
3 1 – Area code – Local phone number
Example:
Y Handset / [ Base unit
555-321-5555    
1-555-321-5555  
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							Caller ID Service
36For assistance, please visit http://www.panasonic.com/help
2{V}/{^} : Select the desired setting.
3{SAVE }
4Proceed with the operation for your unit.
Handset:  { OFF }
Base unit:  { ■ } (EXIT)
Erasing selected caller information
1
Proceed with the operation for your unit.
Handset:  { MENU } i  {V} /{^} : “View 
Caller ID”  i { SELECT }
Base unit:  { CID }
2{V}/{^} : Select the desired entry.
3{ERASE } (soft key)  i {V} /{^} : “Yes ” i  
{ SELECT }
4Proceed with the operation for your unit.
Handset:  { OFF}
Base unit:  { ■ } (EXIT)
Erasing all caller information
1
Proceed with the operation for your unit.
Handset:  { MENU } i  {V} /{^} : “View 
Caller ID”  i { SELECT }
Base unit:  { CID }
2{ERASE } (soft key)  i {V} /{^} : “Yes ” i  
{ SELECT }
3Proceed with the operation for your unit.
Handset:  { OFF}
Base unit:  { ■ } (EXIT)
Storing caller information to the 
phonebook
1
{MENU } i  {V} /{^} : “View Caller ID ” 
i  { SELECT }
2{V}/{^} : Select the desired entry.
L To edit the number, press  {SAVE} . i  
Press  {EDIT } repeatedly until the phone 
number is shown in the desired format.  i 
{ SAVE } i  Go to step 4.
3Press  {SAVE } 2 times.
4If necessary, edit the party’s name (16 
characters max.).  i { OK }
5If necessary, edit the party’s phone number 
(24 digits max.).  i { OK }
6{V}/{^} : Select the desired group (page 22). 
i  { SELECT } 2 times
L To add other entries, repeat from step 2.
7{OFF}
1{CID }
2{V}/{^} : Select the desired entry.
L To edit the number, press  {EDIT } repeatedly 
until the phone number is shown in the 
desired format.
3{ SAVE}
4If necessary, edit the party’s name (16 
characters max.).  i { OK }
5If necessary, edit the party’s phone number 
(24 digits max.).  i { OK }
6{V}/{^} : Select the desired group (page 22). 
i  { SELECT } 2 times
L To add other entries, repeat from step 2.
7{■ } (EXIT)
Y  Handset / [ Base unit
Y Handset / [ Base unit
Y Handset
[  Base unit
TG938x(e).book  Page 36  Friday, July 3, 2009  10:10 AM 
						

							Answering System
37For assistance, please visit http://www.panasonic.com/help
Answering system
The answering system can answer and record 
calls for you when you are unavailable to answer 
the phone.
Important:
LOnly 1 person can access the answering system 
(listen to messages, record a greeting message, 
etc.) at a time.
L When callers leave messages, the unit records 
the day and time of each message. Make sure 
the date and time have been set correctly (page 
16).
Memory capacity
The total recording capacity (including your 
greeting message) is about 40 minutes. A 
maximum of 64 messages can be recorded.
Note:
LIf message memory becomes full:
–“Messages full ” is shown on the handset 
and base unit display.
– The ANSWER ON indicator on the base unit  flashes rapidly when the answering system is 
turned on.
L When the message memory becomes full:
– If you use the pre-recorded greeting 
message, the unit automatically switches to 
another pre-recorded greeting message 
asking callers to call again later.
– If you recorded your own greeting message,  the same message is still announced to 
callers even though their messages are not 
recorded.
Turning the answering 
system on/off
■To  t u r n  o n :
Press  {ANSWER SELECT } repeatedly to select 
the desired line(s).  i { ANSWER ON }
L The ANSWER ON indicator lights up.
■ To turn off:
Press  {ANSWER ON }.
L The ANSWER ON indicator turns off.
Call screening
While a caller is leaving a message, you can listen 
to the call through the handset’s or base unit’s 
speaker. To adjust the speaker volume, press  {^} 
or  {V}  repeatedly.
You can answer the call by pressing  {C} on the 
handset or pressing  {SP-PHONE } on the base 
unit.
Call screening can be set for each handset and/or 
the base unit.
Note:
L To turn this feature off, see page 42.
Greeting message
When the unit answers a call, a greeting message 
is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting message
Greeting messages can be recorded in one of the 
two following ways:
– for line 1 and line 2 with different greetings (2 
minutes max. for each greeting)
– for line 1 and line 2 with the same greeting (2  minutes max.). Select  “Line1&Line2 ” in step 
2.
1{ MENU } i  {#}{3 }{0}{2}
2{V} /{^} : Select the desired line(s).  i 
{ SELECT }
3After the base unit beeps, speak clearly about 
20 cm (8 inches) away from the MIC.
4Press {STOP } to stop recording.
L The message you have recorded is played 
after the beep.
5{■ } (EXIT)
[  Base unit
Y Handset / [ Base unit
[  Base unit
TG938x(e).book  Page 37  Friday, July 3, 2009  10:10 AM 
						

							Answering System
38For assistance, please visit http://www.panasonic.com/help
Using a pre-recorded greeting 
message
If you erase or do not record your own greeting 
message, the unit plays a pre-recorded greeting 
message for callers and asks them to leave 
messages.
Erasing your greeting message (Resetting to a 
pre-recorded greeting message)
If you want to use a pre-recorded greeting 
message once you record your own greeting 
message, you need to erase your own greeting 
message.
1{MENU } i  {#}{3 }{0}{3}
2{V} /{^} : Select the desired line(s).  i 
{ SELECT }
3Press {ERASE } while your greeting message 
is playing.
4{ ■ } (EXIT)
Playing back the greeting message
1
{MENU } i  {#}{3 }{0}{3}
2{V} /{^} : Select the desired line(s).  i 
{ SELECT }
3{■ } (EXIT)
Listening to messages using 
the base unit
When new messages have been recorded, the 
message indicator on the base unit flashes.
Press  {6 }.
L If new messages have been recorded, the base 
unit plays back new messages.
L If there are no new messages, the base unit 
plays back all messages.
Playing back messages for the desired line(s)
Press  {ANSWER SELECT } repeatedly to select 
the desired line(s), then press  {6 }.
Operating the answering system 
during playback
*1 If pressed within the first 5 seconds of a 
message, the previous message is played.
Calling back (Caller ID subscribers 
only)
If caller information was received for the call, you 
can call the caller back while listening to a 
message.
Press  {SP-PHONE } during playback.
L To edit the number before calling back, press 
{EDIT } repeatedly until the phone number is 
shown in the desired format (page 35).
L The unit automatically uses the line you set in 
line selection mode (page 17) to call back. When 
the line selection mode is set to  “Auto ”, the 
indicated line ( c or  d) is used for the call. If 
the indicated line is already being used or you 
want to select the other line, press  {LINE 1 } or 
{ LINE 2 }.
Erasing all messages
Erasing all messages for both line 1 and line 2
1{ERASE }
L 8  is displayed.
2Press  {ERASE } again.
Erasing all messages for the desired line(s)
Press  {ANSWER SELECT } repeatedly to select 
the desired line(s), then press  {ERASE } 2 times.
[  Base unit
[ Base unit
KeyOperation
{^}  or {V} Adjust the speaker volume
{ 7 } Repeat message
*1
{8 } Skip message
{ PAUSE } Pause message
To resume playback, press 
{6 }.
{ ■ } (STOP) Stop playback
To exit the playback mode, 
press {■ } (EXIT).
{ ERASE } Erase currently playing 
message
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							Answering System
39For assistance, please visit http://www.panasonic.com/help
Listening to messages using 
the handset
When new messages have been recorded, “New 
message” is displayed.
1To play new messages:
{ MENU } i  {#}{3 }{2}{3}
To play all messages:
{ MENU } i  {#}{3 }{2}{4}
2When finished, press  {OFF} .
Note:
L To switch to the receiver, press  {C}.
Playing back messages for the desired line(s)
1{MENU } i  {V} /{^} : “Answering device ” 
i  { SELECT }
2Press {8 } repeatedly to select the desired 
line(s).
3{V} /{^} : “Play new msg. ” or “Play all 
msg.”  i { SELECT }
4When finished, press { OFF}.
Operating the answering system
You can also operate the answering system by 
pressing dial keys on the handset.
To use the following commands:
{MENU } i  {V} /{^} : “ Answering device ” i  
{ SELECT } i  Press { 8} repeatedly to select 
the desired line(s) if necessary.
Calling back (Caller ID subscribers 
only)
If caller information is received for the call, you can 
call the caller back while listening to a message.
1Press  {MENU } during playback.
2{V} /{^} : “Edit & Call ” i  { SELECT }
L To edit the number before calling back, 
press  {EDIT } repeatedly until the phone 
number is shown in the desired format 
(page 35).
3{C}
L The unit automatically uses the line you set 
in line selection mode (page 17) to call back. 
When the line selection mode is set to 
“Auto ”, the indicated line ( c or  d) is 
used for the call. If the indicated line is 
already being used or you want to select the 
other line, press  {LINE 1 } or { LINE 2 }.
Erasing all messages
Erasing all messages for both line 1 and line 2
1{MENU } i  {#}{3 }{2}{5}
2{V} /{^} : “Yes”  i { SELECT } i  { OFF}
Erasing all messages for the desired line(s)
1{MENU } i  {V} /{^} : “Answering device ” 
i  { SELECT }
KeyOperation
{^}  or {V} Adjust the receiver/speaker 
volume (during playback)
{ 1 } or { } Skip message (during 
playback)
{ 3 } Enter the “Settings ” menu
{ 4 } Play new messages
{ 5 } Play all messages
{ PAUSE }Pause message
*2
{9 } Stop playback
{ 0 } Turn answering system off
{*}{4 } Erase currently playing 
message 
{*}{5} Erase all messages
{#}{1 }
i  { 8 }
*3Turn answering system on for 
line 1 only
{#}{2 }
i  { 8 }
*3Turn answering system on for 
line 2 only
{#}{0 }
i  { 8 }
*3Turn answering system on for 
both line 1 and line 2
*1 If pressed within the first 5 seconds of a  message, the previous message is played.
*2 To resume playback: {V} /{^} : “Playback ” i  { SELECT }
*3 For English voice guidance only: When you press a line selection number 
({#}{1 },  {#}{2 }, or {#}{0 }), the selected 
line(s) is announced, then press  {8 }.
KeyOperation
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							Answering System
40For assistance, please visit http://www.panasonic.com/help
2Press {8 } repeatedly to select the desired 
line(s).
3{V} /{^} : “Erase all”  i { SELECT }
4{V}/{^} : “Yes”  i { SELECT } i  { OFF}
Remote operation
Using a touch-tone phone, you can call your phone 
number from outside and access the unit to listen 
to messages or change answering system 
settings. The unit’s voice guidance prompts you to 
press certain dial keys to perform different 
operations.
Remote access code
A 3-digit remote access code must be entered 
when operating the answering system remotely. 
This code prevents unauthorized parties from 
listening to your messages remotely. The default 
setting is  “111”.
Program this setting using either one of the 
handsets or the base unit.
1{ MENU } i  {#}{3 }{0}{6}
2Enter the desired 3-digit remote access code. 
i  { SAVE}
3Proceed with the operation for your unit.
Handset:  { OFF}
Base unit:  { ■ } (EXIT)
Using the answering system 
remotely
1
Dial your phone number from a touch-tone 
phone.
2After the greeting message starts, enter your 
remote access code.
L The unit announces the number of new 
messages.
L The voice guidance announcements are 
different depending on the voice guidance 
language setting (page 16).
3Follow the voice guidance prompts as 
necessary or control the unit using remote 
commands (page 41).
4When finished, hang up. Note:
L
You can also leave a message just as any 
outside caller can. After the greeting message 
starts, press  {*} to skip the greeting message 
and record your message after the beep.
Voice guidance
When the English voice guidance is selected
During remote operation, the unit’s voice guidance 
starts and prompts you to press  {1 } to perform a 
specific operation, or press  {2 } to listen to more 
available operations. Operat ions are presented by 
voice guidance in the following order:
– Play back all messages
– Play back new messages
– Record your message
– Erase all messages
– Record your greeting message
Note:
L If you do not press any dial keys within 10 
seconds after a voice guidance prompt, the unit 
disconnects your call.
When the Spanish voice guidance is selected
To start the voice guidance, press  {9 }. The voice 
guidance announces the available remote 
commands (page 41). See the Spanish quick 
guide for details (page 60).
Note:
L If you do not press any dial keys within 10 
seconds after a voice guidance prompt, the unit 
disconnects your call.Y  Handset / [ Base unit
TG938x(e).book  Page 40  Friday, July 3, 2009  10:10 AM