Panasonic Kx Tg9381 Operating Instructions Manual

							Getting started
11For assistance, please visit http://www.panasonic.com/help
If you subscribe to a DSL/ADSL service
Please attach a DSL/ADSL filter (contact your DSL/ADSL provider) to the telephone line between the 
base unit and the telephone line jack in the event of the following:
– noise is heard during conversations.
– Caller ID features do not function properly.
To connect to a 2-line telephone jack
For this connection, please purchase a Panasonic 2-line splitter (page 4).
Example: DSL/ADSL line is line 2
To connect to 2 single-line telephone jacks
Example:DSL/ADSL line is line 2
“Click”
DSL/ADSL filter (Not supplied)
“Click”
“Click”
“Transparent” plug To 2-line telephone jack (RJ14C)
2-wire cord
4-wire cord 2-line 
splitter
“GREEN” plug
Line 1
Line 2 To single-line telephone 
jacks (RJ11C)
2-wire cord
4-wire cord
“GREEN” plug
“Transparent” plug
DSL/ADSL filter (Not supplied)
“Click”
“Click”
TG938x(e).book  Page 11  Friday, July 3, 2009  10:10 AM 
						

							Getting started
12For assistance, please visit http://www.panasonic.com/help
Battery installation
LUSE ONLY Ni-MH batteries AAA (R03) size.
L Do NOT use Alkaline/Manganese/Ni-Cd 
batteries.
L Confirm correct polarities (S , T ).
Note:
L Use the supplied rechargeable batteries. For 
replacement, we recommend using the 
Panasonic rechargeable batteries noted on 
page 4, 6.
L Wipe the battery ends ( S, T ) with a dry cloth.
L Avoid touching the battery ends ( S, T ) or the 
unit contacts.
L If the handset does not automatically turn on 
after installing/replacing batteries, place the 
handset on the base unit or charger.
Battery charge
Charge for about 7 hours.
LWhen the batteries are fully charged,  “Charge 
completed” is displayed.
Note:
L It is normal for the handset to feel warm during 
charging.
L Clean the charge contacts of the handset, base 
unit, and charger with a soft and dry cloth once a 
month. Clean more often if the unit is exposed to 
grease, dust, or high humidity.
Battery level
Note:
LThe batteries need to be charged if the handset 
beeps while you are engaged in a call or 
operating the answering system remotely.
Rechargeable Ni-MH ONLY
IconBattery level
1 High
2 Medium
3 Low
0 3 4 Needs charging.
4 Empty
Confirm “Charging ” 
is displayed.
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							Getting started
13For assistance, please visit http://www.panasonic.com/help
Panasonic Ni-MH battery performance 
(supplied batteries)
Note:
LActual battery performance depends on a 
combination of how often the handset is in use 
and how often it is not in use (standby).
L Even after the handset is fully charged, the 
handset can be left on the base unit or charger 
without any ill effect on the batteries.
L The battery level may not be displayed correctly 
after you replace the batteries. In this case, 
place the handset on the base unit or charger 
and let it charge for at least 7 hours.
Controls
Handset
A Speaker
B Soft keys
C Headset jack
D {C}  (TALK)
E {s}  (SP-PHONE: Speakerphone)
F Dial keypad 
({*}: TONE)
G {FLASH } { CALL WAIT }
H Charge indicator
Ringer indicator
I Receiver
J Display
K {OFF }
L Navigator key ( {^}/{V} /{ < }/{ > })
?  (Volume:  {^} /{V} )
M {PAUSE } { REDIAL }
N {HOLD } { INTERCOM }
O Microphone
P Charge contacts
OperationOperating time
In continuous use 12 hours max.
Not in use (standby) 6 days max.
A
I
J
L
M
K
H
N
O
P
B
G
F
C
D
E
TG938x(e).book  Page 13  Friday, July 3, 2009  10:10 AM 
						

							Getting started
14For assistance, please visit http://www.panasonic.com/help
Base unit
ACharge contacts
B Speaker
C {LINE 1 }
LINE1 indicator
D {LINE 2 }
LINE2 indicator
E {HOLD}
F {REDIAL } { PAUSE }
G {FLASH } { CALL WAIT }
H Display
I Soft keys
J Dial keypad
({*}: TONE)
K {SP-PHONE } (Speakerphone)
SP-PHONE indicator
L MIC (Microphone)
M Navigator key ( {^}/{V} /{ 7 }/{ 8 })
VOL. (Volume:  {^}/{V} )
Repeat/Skip ( {7 }/{ 8 })
N {6 } (Play)
Message indicator
O {ERASE }
P {■ } (STOP) (EXIT)
Q {ANSWER SELECT }
R ANSWER ON indicator
S {ANSWER ON }
T {LOCATOR } { INTERCOM }
Using the navigator key/volume key 
(? , VOL.)
■Scrolling through lists or items
By pressing this key ( {^} or {V} ) repeatedly, you 
can scroll through (up or down) various lists or 
items.
■ Adjusting the volume
By pressing this key ( {^} or {V} ) repeatedly, you 
can adjust the receiver or  speaker volume (up or 
down) while talking.
■ Moving the cursor
Handset:  {^} , {V} , {< }, or { >}
Base unit:  {^} , {V} , {7 }, or  {8 }
By pressing the above keys repeatedly, you can 
move the cursor to edit a number or name.
■ Repeating/skipping the messages
Handset:  { < } or  {> }
Base unit:  { 7 } or  {8 }
By pressing the above keys, you can repeat/skip 
messages during playback.
Soft keys
Each unit features 3 soft keys. By pressing a soft 
key, you can select the feature shown directly 
above it on the display.
BCHDEFG
J K L
NI
R S
TM
O
P Q
A
Handset
Base unit
78
Handset
Base unit
{V}
{^}
{}
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							Getting started
15For assistance, please visit http://www.panasonic.com/help
Display
Handset display items
*1 Corresponding line number(s) is indicated next to the item.
Base unit display items *1 Corresponding line number(s) is indicated next 
to the item.
Menu icons
When in standby mode, pressing  {MENU } (middle 
soft key) reveals the main menu. From here you 
can access various features and settings.
Handset menu icons
Base unit menu icons
LINE1 indicator/LINE2 indicator on 
the base unit
The LINE1 indicator and LINE2 indicator show the 
status of each line, respectively, as follows.
ItemMeaning
1 Battery level
w Within range of a base unit
LWhen flashing: Handset is 
searching for the base unit. 
(page 54)
c
d The line is in use.
L
When flashing:
– The call is put on hold on that 
line.
– The answering system is  answering a call on that line.
L When flashing rapidly: An 
incoming call is now being 
received on that line.
Ringer volume is off.
*1 (page 19)
s Speakerphone is on. (page 18)
3 Night mode is on. (page 32)
E Alarm is on. (page 32)
m Handset number
PRIV. Call privacy mode is on. (page 21)
ItemMeaning
8 Indicates the selected line(s) for 
answering system operations and 
settings.
*1
Ringer volume is off.*1 (page 19)
3 Night mode is on. (page 32)
PRIV. Call privacy mode is on. (page 21)
] Bluetooth is activated. Ready to 
make/receive calls on a Bluetooth 
headset. (page 48)
W Making/Answering calls on 
Bluetooth headset. (page 49)
L2 L1
L2
L1
Menu iconMenu/feature
View Caller ID
Phonebook
Answering device
Ringer settings
Initial settings
Customer support
Menu iconMenu/feature
View Caller ID
Phonebook
Set answering
Ringer settings
Initial settings
Bluetooth
StatusMeaning
Light off The line is available.
Light on The line is in use.
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							Getting started
16For assistance, please visit http://www.panasonic.com/help
Initial settings
Symbol meaning:
Display language
You can select either “English” or “Español” 
as the display language. The default setting is 
“ English ”.
1{MENU } i  {#}{1 }{1}{0}
2{V} /{^} : Select the desired setting.
3Press the middle soft key to save.
4Proceed with the operation for your unit.
Handset:  { OFF}
Base unit:  { ■ } (EXIT)
Voice guidance language
You can select either “English” or “Español” 
as the voice guidance language of the answering 
system. The default setting is  “English”.
Program this setting using either one of the 
handsets or the base unit.
1{ MENU } i  {#}{1 }{1}{2}
2{V} /{^} : Select the desired setting.
3{SAVE}
4Proceed with the operation for your unit.
Handset:  { OFF}
Base unit:  { ■ } (EXIT)
Dialing mode
If you cannot make calls, change this setting 
according to your telephone line service. The 
default setting is  “Tone ”.
“ Tone ”: For tone dial service.
“ Pulse ”: For rotary/pulse dial service.
Program this setting using either one of the 
handsets or the base unit.
1{ MENU } i  {#}{1 }{2}{0}
2{V} /{^} : Select the desired setting.
3{SAVE}
4Proceed with the operation for your unit.
Handset:  { OFF}
Base unit:  { ■ } (EXIT)
Date and time
Program this setting using either one of the 
handsets or the base unit.
1{MENU } i  {#}{1 }{0}{1}
2Enter the current month, date, and year by 
selecting 2 digits for each.
Example: July 15, 2009
{ 0 }{7 } { 1 }{5 } { 0 }{ 9}
3Enter the current hour and minute (12-hour 
clock format) by selecting 2 digits for each.
Example: 9:30
{ 0 }{9 } { 3 }{0 }
4Press  {*} to select  “AM” or “PM”.
5{SAVE}
6Proceed with the operation for your unit.
Handset:  { OFF}
Base unit:  { ■ } (EXIT)
Note:
L When English is selected as the display 
language, 12-hour clock format is used. When 
Spanish is selected, 24-hour clock format is 
used.
L To correct a digit:
Handset:  Press {^}, {V}, {  } to move 
the cursor to the digit, then make the correction.
Base unit:  Press {^}, {V} , {7 }, or { 8} to 
move the cursor to the digit, then make the 
correction.
Flashing 
rapidly
An incoming call is now being 
received on that line.
Flashing A call is put on hold or the  answering system is 
answering a call on that line.
SymbolMeaning
Y Perform with the handset.
[ Perform with the base unit.
Example:
{V} /{^} : “Off” Press 
{V} or {^}  to select 
the words in quotations.
Y  Handset / [ Base unit
Y Handset / [ Base unit
StatusMeaning
Y Handset / [ Base unit
Y Handset / [ Base unit
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							Getting started
17For assistance, please visit http://www.panasonic.com/help
LThe date and time may be incorrect after a 
power failure. In this case, set the date and time 
again.
Line selection mode
The line selection mode determines which line is 
selected when:
– you press  {C}/{s} on the handset (when 
making/answering calls).
– you press  {SP-PHONE } on the base unit (when 
making/answering calls).
The following settings are available:
– “Auto”  (default): When making a call, line 1 is 
selected. If that line is unavailable, line 2 is 
selected. When you call back using the caller list 
(page 34) or while listening to a message (page 
38, 39), the indicated line is used. When 
answering a call, the ringing line is selected.
– “Line1” : Line 1 is selected.
– “Line2” : Line 2 is selected.
1{MENU } i  {#}{2 }{5}{0}
2{V} /{^} : Select the desired setting.
3{SAVE}
4Proceed with the operation for your unit.
Handset:  { OFF}
Base unit:  { ■ } (EXIT)
Note:
L You can select a line manually regardless of the 
line selection mode by pressing  {LINE 1 } or 
{ LINE 2 }.
Y  Handset / [ Base unit
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							Making/Answering Calls
18For assistance, please visit http://www.panasonic.com/help
Making calls
Using the handset Y
1
Lift the handset and dial the phone number.
L To correct a digit, press { CLEAR}.
2{C}
LAn available line is automatically selected 
and the line number is displayed. To change 
the line selection mode, see page 17.
L You can also select the line manually by 
pressing  {LINE 1 } or  {LINE 2 }.
3When you finish talking, press  {OFF}  or place 
the handset on the base unit or charger.
Note:
L The LINE1 indicator or LINE2 indicator on the 
base unit lights up while using the handset.
Using the speakerphone
1During a conversation, press  {s} to turn on 
the speakerphone.
L Speak alternately with the other party.
2When you finish talking, press { OFF}.
Note:
L For best performance, use the speakerphone in 
a quiet environment.
L To switch to the receiver, press  {C}.
Using the base unit  [
1
Dial the phone number.
L To correct a digit, press { CLEAR}.
2{SP-PHONE }
L An available line is automatically selected 
and either the LINE1 indicator or LINE2 
indicator lights up. To change the line 
selection mode, see page 17.
L You can also select the line manually by 
pressing  {LINE 1 } or  {LINE 2 }.
3When the other party answers, speak into the 
MIC.
L Speak alternately with the other party.
4When you finish talking, press  {SP-PHONE }.
Note:
L For best performance, use the speakerphone in 
a quiet environment. L
While on a call, you can switch from the base 
unit to the handset:
– Press  {LINE 1 } or  {LINE 2 } on the handset to 
select the line that is being used by the base 
unit, then press  {SP-PHONE } on the base 
unit.
– If the handset is on the base unit, lift the  handset then press  {LINE 1 } or  {LINE 2 } on 
the handset within 3 seconds to select the line 
that is being used by the base unit.
Adjusting the receiver or speaker 
volume
Press  {^} or {V}  repeatedly while talking.
Making a call using the redial list
The last 10 phone numbers dialed are stored in the 
redial list in each unit (each 48 digits max.).
1{REDIAL }
2{V}/{^} : Select the desired phone number.
3Proceed with the operation for your unit.
Handset:  {C}
Base unit:  { SP-PHONE }
Erasing a number in the redial list
1{REDIAL }
2{V}/{^} : Select the desired phone number. 
i  { ERASE } (soft key)
3{V} /{^} : “Yes”  i { SELECT }
4Proceed with the operation for your unit.
Handset:  { OFF }
Base unit:  { ■ } (EXIT)
Pause (for PBX/long distance service 
users)
A pause is sometimes required when making calls 
using a PBX or long distance service. When 
storing a calling card access number and/or PIN in 
the phonebook, a pause is also needed (page 24).
Example: If you need to dial the line access 
number “9” when making outside calls with a PBX:
Y  Handset / [ Base unit
Y Handset / [ Base unit
Y Handset / [ Base unit
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							Making/Answering Calls
19For assistance, please visit http://www.panasonic.com/help
1{9 } i  { PAUSE }
2Dial the phone number.
3Proceed with the operation for your unit.
Handset:  {C}
Base unit:  { SP-PHONE }
Note:
L A 3.5 second pause is inserted each time 
{PA U S E } is pressed. Repeat as needed to 
create longer pauses.
Answering calls
Using the handset  Y
When a call is being received, the ringer indicator 
and c and/or  d flash rapidly.
1Lift the handset and press  {C} or {s} when 
the unit rings.
L The called line is automatically selected. To 
change the line selection mode, see page 
17.
L You can also answer the call by pressing 
{LINE 1 } or  {LINE 2 }.
L You can also answer the call by pressing 
any dial key from  {0 } to { 9},  {*}, or  {#}. 
(Any key answer feature)
2When you finish talking, press  {OFF}  or place 
the handset on the base unit or charger.
Auto talk
You can answer calls simply by lifting the handset 
off the base unit or charger. You do not need to 
press  {C}. To turn this feature on, see page 29.
Adjusting the handset ringer volume
■While the handset is ringing for an incoming 
call:
Press  {^} or {V}  repeatedly to select the desired 
volume.
■ Programming the volume beforehand:
1{MENU } i  {#}{1 }{6}{0}
2{V} /{^} : Select the desired line(s).  i 
{ SELECT }
3{V}/{^} : Select the desired volume.
4{SAVE } i  { OFF}
Temporary handset ringer off
While the handset is ringing for a call, you can turn 
the ringer off temporarily by pressing  {OFF} .
Using the base unit  [
When a call is being received, the LINE1 indicator 
and/or LINE2 indicator on the base unit flashes 
rapidly.
1Press {SP-PHONE } when the unit rings.
L The called line is automatically selected. To 
change the line selection mode, see page 
17.
L You can also answer the call by pressing 
{LINE 1 } or  {LINE 2 }.
2Speak into the MIC.
3When you finish talking, press  {SP-PHONE }.
Adjusting the base unit ringer volume
■ While the base unit is ringing for an 
incoming call:
Press  {^} or {V}  repeatedly to select the desired 
volume.
■ Programming the volume beforehand:
1{MENU } i  {#}{1 }{6}{0}
2{V} /{^} : Select the desired line(s).  i 
{ SELECT }
3{V}/{^} : Select the desired volume.
4{SAVE } i  { ■ } (EXIT)
Temporary base unit ringer off
While the base unit is ringing for a call, you can 
turn the ringer off tem porarily by pressing {~ }.
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							Making/Answering Calls
20For assistance, please visit http://www.panasonic.com/help
Useful features during a call
Hold
This feature allows you to put an outside call on 
hold.
1Press {HOLD } 2 times during an outside call.
2To release hold, press  {LINE 1 } or { LINE 2 } 
that is flashing on the handset.
1Press  {HOLD } during an outside call.
2To release hold, press  {LINE 1 } or { LINE 2 } 
that is flashing on the base unit.
Note for handset and base unit:
L If a call is kept on hold for more than 9 minutes, 
an alarm tone starts to sound. After 1 additional 
minute on hold, the call is disconnected.
L If another phone is connected to the same line, 
you can also take the call by lifting its handset.
Mute
While mute is turned on, you can hear the other 
party, but the other party cannot hear you.
1Press  {MUTE } during an outside call.
L{ MUTE } flashes.
2To return to the conversation, press  {MUTE } 
again.
Note:
L{ MUTE } is a soft key visible on the display 
during a call.
Flash
{ FLASH } allows you to use the special features of 
your host PBX such as transferring an extension 
call, or accessing optional telephone services. 
Note:
L To change the flash time, see page 30.
For call waiting or Call Waiting Caller 
ID service users
To use call waiting, you must first subscribe to call 
waiting from your se rvice provider/telephone 
company.
This feature allows you to receive calls while you 
are already talking on the phone. If you receive a 
call while on the phone, you will hear a call waiting 
tone.
If you subscribe to both Caller ID and Call 
Waiting with Caller ID services,  the 2nd caller’s 
information is displayed on the handset or base 
unit that is in use after you hear the call waiting 
tone.
1Press  {CALL WAIT } to answer the 2nd call.
2To switch between calls, press  {CALL WAIT }.
Note:
L Please contact your se rvice provider/telephone 
company for details and availability of this 
service in your area.
Temporary tone dialing (for 
rotary/pulse service users)
You can temporarily switch the dialing mode to 
tone when you need to access touch-tone services 
(for example, answering services, telephone 
banking services, etc.).
Press  {*} (TONE) before entering access 
numbers which require tone dialing.
Call share
This feature allows you to join an existing outside 
call.
Important:
L To prevent other users from joining your 
conversations with outside callers, turn call 
privacy on (page 21).
To join the conversation, press  {LINE 1 } or  {LINE 
2 } to select the line that is being used by another 
extension for an outside call.
Y  Handset
[  Base unit
Y Handset / [ Base unit
Y Handset / [ Base unit
Y Handset / [ Base unit
Y Handset / [ Base unit
Y Handset / [ Base unit
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