Panasonic Kx Tg7841 Operating Instructions Manual

							2
After the greeting message starts, enter
your remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 61).
4 When finished, hang up. Voice guidance
n
W

hen the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to press
1  to perform a specific operation, or press
2  to listen to more available operations.
n When the Spanish voice guidance is
selected
To start the voice guidance, press  9. The
voice guidance announces the available
remote commands (page 61).
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call. Remote commands
Y

ou can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you. Key Operation
1 Repeat message (during
p

layback) *1
2 Skip message (during playback)
4 Play new messages
5 Play all messages
9 Stop playback *
 2
Start voice guidance *3
0 Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*# End remote operation
(

or hang up) *1 If pressed within the first 5 seconds of a
m
 essage, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only Turning on the answering system
r

emotely
If the answering system is off, you can turn it
on remotely.
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 15 times.
RA long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 60). Answering system settings
Number of rings before the unit
a
 nswers a call
You can change the number of times the
phone rings  “Ring count ” before the unit
answers calls. You can select 2 to 7 rings, or
“ Toll saver ”.
The default setting is  “4 rings ”.
“ Toll saver ”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 60), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call. Handset
1 MM

ENUN#211
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
For assistance, please visit http://www.panasonic.com/help 61Answering System for Landline
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							For voice mail service subscribers
I f you subscribe to a flat-rate service package
that includes Caller ID, call waiting, voice mail,
and unlimited local/regional/long distance
calls, please note the following:
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 56).
R To use this unit’s answering system rather
than the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to deactivate your
voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s  “Ring count ” setting so
that this unit’s answering system
answers calls before the voice mail
service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
– Change the number of rings of the voice mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company. Caller’s recording time
Y
 ou can change the maximum message
recording time allowed for each caller. The
default setting is  “3 min ”. Handset
1 MM

ENUN#305
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N Selecting “
G
 reeting only ”
You can select  “Greeting only ” which sets
the unit to announce a greeting message to
callers but not record messages.
Select  “Greeting only ” in step 2 on
“Caller’s recording time”, page 62. Note:
R
W

hen you select  “Greeting only ”:
– If you do not record your own message, the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the greeting-only message asking callers to
call again later (page 57).
62 For assistance, please visit http://www.panasonic.com/helpAnswering System for Landline
TG78xx(en)_1210_ver101.pdf   622012/12/10   21:19:30 
						

							Voice mail service for
l andline
Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone. Please contact
your service provider/telephone company for
details of this service.
Important:
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 56).
For details, see page 62. Storing the voice mail (VM)
a
 ccess number
In order to listen to your voice mail messages,
you must dial your service provider/telephone
company’s voice mail access number. Once
you have stored your voice mail access
number, you can dial it automatically
(page 64). Handset
1 MM

ENUN#331
2 Enter your access number (24 digits
max.).  a M SAVE N a  M OFF N
Note:
R When storing your voice mail access
number and your mailbox password, press
MD N (Pause) to add pauses (page 22)
between the access number and the
password as necessary. Contact your
service provider/telephone company for the
required pause time. Example:
To erase the voice mail access
n

umber Handset
1 MM

ENUN#331
2 Press and hold  MCLEAR N until all digits
are erased.  a M SAVE N a  M OFF N Voice mail (VM) tone detection
Handset / Base unit
Y

our service provider/telephone company
sends special signals (sometimes called
“voice mail tones” or “stutter tones”) to the unit
to let you know you have new voice mail
messages. If you hear a series of dial tones
followed by a continuous dial tone after you
press  M N
 
on the handset or press  MZ N on
the base unit, you have new voice mail
messages. Soon after you hang up a call or
after the phone stops ringing, your unit checks
the phone line to see if new voice mail
messages have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail service.
– Your service provider/telephone company does not send voice mail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your service provider/telephone
company. Turning VM tone detection on/off
T

he default setting is  “On ”. Handset
1 MM

ENUN#332
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
For assistance, please visit http://www.panasonic.com/help 63Voice Mail Service for Landline
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VM access 
numberPauses PasswordPPPP 8888   
						

							Listening to voice mail messages
T
he unit lets you know that you have new
voice mail messages in the following way:
– “New Voice Mail ” is displayed if
message indication service is available. Handset
1 MM

ENUN#330
R The speakerphone turns on.
2 Follow the pre-recorded instructions.
3 When finished, press  MOFF N.
Note:
R In step 1, you can also press  MVM N*1
 to
listen to new voice messages.
*1 MVM N is displayed if a cellular phone is
not paired and there are new messages
in the voice mail. Base unit
T

o listen to voice mail messages, you have to
dial your voice mail access number manually.
Note for handset and base unit:
R If the handset and base unit still indicate
there are new messages even after you
have listened to all new messages, turn it
off by pressing and holding  # until the
handset or base unit beeps.
64 For assistance, please visit http://www.panasonic.com/helpVoice Mail Service for Landline
TG78xx(en)_1210_ver101.pdf   642012/12/10   21:19:31 
						

							Intercom
I ntercom calls can be made:
– between handsets
– between a handset and the base unit
Note:
R When paging unit(s), the paged unit(s)
beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones.
– To answer the call with the handset,
press  MOFF N, then press  M N
.
–

To answer the call with the base unit, press  MZ N 2 times. Making an intercom call
Handset
1 MM

ENUN a  M b N:  “Intercom ” a
M SELECT N
2 Mb N: Select the desired unit.  a M SELECT N
R To stop paging, press  MOFF N.
3 When you finish talking, press  MOFF N.
Note:
R In step 1, the following soft key is also
available to make an intercom call.
When a cellular phone is paired:
MMENU N a  M INT N*1
When a cellular phone is not paired:
M INT N*1
*1 If there is a new message in the voice mail or answering system,  MINT N is not
displayed. Base unit
1 P

ress  MINTERCOM N.
When 2 or more handsets are
registered:
– To page a specific handset, enter the handset number.
– To page all handsets, press  0 or wait
for a few seconds.
R To stop paging, press  MINTERCOM N.
2 When you finish talking, press
MINTERCOM N. Answering an intercom call
Handset
1 P

ress  M N
 
to answer the page.
2 When you finish talking, press  MOFF N. Base unit
1 P

ress  MINTERCOM N to answer the page.
2 When you finish talking, press
MINTERCOM N. Handset locator
Y
 ou can locate a misplaced handset by
paging it.
1 Base unit:  Press MLOCATOR N.
R All registered handsets beep for 1
minute.
2 To stop paging:
Base unit:
Press  MLOCATOR N.
Handset:
Press  M N
,
 then press  MOFF N. Transferring calls,
c
 onference calls
Outside calls can be transferred or a
conference call with an outside party can be
made:
– between 2 handsets
– between a handset and the base unit Handset
1 D

uring an outside call, press  MMENU N to
put the call on hold.
2 Mb N:  “Intercom ” a  M SELECT N
3 Mb N: Select the desired unit.  a M SELECT N
4 Wait for the paged party to answer.
RIf the paged party does not answer,
press  M N
 
to return to the outside
call.
For assistance, please visit http://www.panasonic.com/help 65Intercom/Locator
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							5
To complete the transfer:
Press  MOFF N.
R The outside call is being routed to the
destination unit.
To establish a conference call:
M MENU N a  M b N:  “Conf. ” a  M SELECT N
R To leave the conference, press  MOFF N.
The other 2 parties can continue the
conversation.
R To put the outside call on hold:
MMENU N a  M b N:  “Hold ” a
M SELECT N
To resume the conference:  MMENU N
a  M b N:  “Conf. ” a  M SELECT N
R To cancel the conference:  MMENU N a
M b N:  “Stop conference ” a
M SELECT N
You can continue the conversation
with the outside caller. Base unit
1 D

uring an outside call, press
M INTERCOM N.
When 2 or more handsets are
registered:
– To page a specific handset, enter the handset number.
– To page all handsets, press  0 or wait
for a few seconds.
2 Wait for the paged party to answer.
RIf paged party does not answer, press
MINTERCOM N to return to the outside
call.
3 To complete the transfer:
Press  MZ N.
R The outside call is being routed to the
handset.
To establish a conference call:
Press  MCONF N.
R To leave the conference, press  MZ N.
The other 2 parties can continue the
conversation.
R To put the outside call on hold, press
MHOLD N. To resume the conference,
press  MCONF N. Answering a transferred call
Handset
P

ress  M N
 
to answer the page. Base unit
P

ress  MZ N to answer the page.
66 For assistance, please visit http://www.panasonic.com/helpIntercom/Locator
TG78xx(en)_1210_ver101.pdf   662012/12/10   21:19:31  
						

							Wall mounting
T he base unit can be mounted on a wall by
changing the wall mounting adaptor’s position.
Note:
R Make sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
R Model shown is KX-TG7841 series. Base unit
1
T

o remove the wall mounting adaptor,
push down the release levers ( A).
Remove the adaptor ( B). 2
A 
Turn the adaptor so that the words
“UP WALL” are facing up.
B Tuck the telephone line cord inside the
wall mounting adaptor.
C  Connect the AC adaptor cord and
telephone line cord. 3
I
nsert the lower tabs of the adaptor into
the unit’s bottom slots ( A), then insert by
pushing down the levers of the adaptor
into the upper slots ( B).
R The words “UP WALL” should be
facing up. 4
M
ount the unit on a wall then slide down
to secure in place. Charger
D

rive the screws (not supplied) into the wall. For assistance, please visit http://www.panasonic.com/help
67Useful Information
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AA
B BB
B 3
12
Hook A A
A A B BB B 83 mm 
(31/4 inches)
or
102 mm 
(4 inches)
21
Wall phone plate
102 mm
83 mm 
(4 inches)
1
2 (3
1/4 inches) Screws 27.2 mm
(“inches)
1/16  
						

							Error messages
Display message Cause/solution
Base no power
o r
No link. Re-connect base
AC adaptor.
or
No link. R
The handset has lost communication with the base
unit. Move closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 47).
R When  “No link. ” is displayed during a power
failure, place a handset on the base unit to supply
power to the base unit.
Busy RN
o cellular phone is paired to the base unit. Pair a
cellular phone (page 17).
R The called unit is in use.
R Other units are in use and the system is busy. Try
again later.
R The handset you are using is too far from the base
unit. Move closer and try again.
Call phone company for
y
 our access # R
You have not stored the voice mail access number.
Store the number (page 63).
Check tel line RT
he supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 10).
R If you do not connect the telephone line cord and use
only cellular lines, set the cellular line only mode
(page 19).
Error!! RR
ecording was too short. Try again.
RSomeone is using a cellular line or headset. Try
again later.
R The phonebook copy is incomplete (page 52). The
cellular phone is disconnected from the base unit.
Make sure that other Bluetooth devices are not
connected to the cellular phone, and try again.
Failed RA
lthough the unit tried to connect to the cellular
phone or headset, the connection has been failed.
– Someone is using a cellular line or headset. Tryagain later.
– Make sure that the cellular phone or headset is not connected to other Bluetooth devices.
Invalid RT
here is no handset registered to the base unit
matching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 47).
Requires subscription to
C
 aller ID. R
You must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed. 68
For assistance, please visit http://www.panasonic.com/helpUseful Information
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							Display message Cause/solution
Use rechargeable battery. RA wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 7. Troubleshooting
I
 f you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again. General use
Problem Cause/solution
The handset does not turn on
e
 ven after installing charged
batteries. R
Place the handset on the base unit or charger to turn on
the handset.
The unit does not work. RM
ake sure the batteries are installed correctly (page 11).
RFully charge the batteries (page 11).
R Check the connections (page 10).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 47).
I cannot pair a cellular phone to
t
 he base unit. R
Depending on the compatibility of the cellular phone, you
may not be able to pair it to the base unit. Confirm that
your cellular phone supports the hands-free profile (HFP)
specification.
R Confirm that the Bluetooth feature of your cellular phone
is turned on. You may need to turn this feature on
depending on your cellular phone.
R The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R If your cellular phone is already connected to another
Bluetooth device such as a Bluetooth headset, turn it off
or disconnect it from your cellular phone.
R Some cellular phones may require you to enter the base
unit PIN to pairing. Confirm that you entered the correct
PIN. For assistance, please visit http://www.panasonic.com/help
69Useful Information
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							Problem Cause/solution
I cannot connect a cellular
p hone to the base unit. R
Confirm that your cellular phone is turned on.
RConfirm that your cellular phone is within base unit range
(page 14).
R Depending on the state of the wireless environment, such
as the presence of any electrical interference, there may
be a delay even if the auto connection feature is turned
on. You can connect to the base unit manually (page 19).
R The cellular phone has not been paired to the base unit.
Pair the cellular phone (page 17).
I cannot hear a dial tone. RM
ake sure that the CELL 1 or CELL 2 indicator lights up
(page 15).
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
The base unit beeps. RN
ew messages have been recorded. Listen to the new
messages (page 57). Programmable settings
Problem Cause/solution
The display is in a language I
c
 annot read. R
Change the display language (page 16).
I cannot register a handset to a
b
 ase unit. R
The maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 47). Battery recharge
Problem Cause/solution
The handset beeps and/or  flashes.
R
B
attery charge is low. Fully charge the batteries (page 11).
I fully charged the batteries, but
–  still flashes,
–  is displayed, or
–

the operating time seems to be shorter. R
C
lean the battery ends ( ,  ) and the charge contacts
w
ith a dry cloth and charge again.
R It is time to replace the batteries (page 11). 70
For assistance, please visit http://www.panasonic.com/helpUseful Information
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