Panasonic Kx Tg6582 Operating Instructions Manual

							Useful Information
61For assistance, please visit http://www.panasonic.com/help
Wall mounting
The base unit can be mounted on a wall 
by revolving the bracket to “WALL” 
position (default: “DESK” stand 
position).
Note:
LMake sure that the wall is strong 
enough to support the weight of the 
unit.
Base unit
1
Turn the bracket 180 degrees 
counterclockwise in the “WALL” 
direction until a click is heard.
L The bracket cannot be removed. 
Do not turn the bracket more than 
180 degrees.
2Tuck in the telephone line cord ( A). 
Connect the AC adaptor cord and 
telephone line cord ( B).
3Mount the unit on a wall then slide 
down to secure in place.
To stand on a desk
Turn the bracket 180 degrees clockwise 
from the “WALL” position to the “DESK” 
direction until a click is heard.
Charger
Drive the screws (not supplied) into the 
wall.
Bottom
A
B
Hook
83 mm 
(31/4 inches)
or
102 mm 
(4 inches)
83 mm
(31/4 inches)
Wall phone plate
102 mm
(4 inches)
(120 V AC, 60 Hz)1
2
1
2
Bottom
25.4 mm (1 inch)
Screws
(120 V AC, 60 Hz)
TG658x(e).book  Page 61  Friday, February 26, 2010  7:50 AM 
						

							Useful Information
62For assistance, please visit http://www.panasonic.com/help
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display messageCause/solution
Base no power
or
No link. Re-connect 
base AC adaptor. L
The handset has lost communication with the 
base unit. Move closer to the base unit and try 
again.
L Unplug the base unit’s AC adaptor to reset the 
unit. Reconnect the adaptor and try again.
L The handset’s registration may have been 
canceled. Re-register the handset (page 42).
Busy LNo cellular phone is registered to the base 
unit. Register a cellular phone (page 15).
L The called unit is in use.
L Other units are in use and the system is busy. 
Try again later.
L The handset you are using is too far from the 
base unit. Move closer and try again.
Call phone company for 
your access # L
You have not stored the voice mail access 
number. Store the number (page 57).
Check tel line LThe supplied telephone line cord has not been 
connected yet or not connected properly. 
Check the connections (page 8).
L If you do not connect the telephone line cord 
and use only cellular lines, set the cellular line 
only mode (page 17).
Error!! LRecording was too short. Try again.
L Someone is using a cellular line or headset, or 
copying phonebook entries. Try again later.
L The phonebook copy is incomplete (page 47). 
The cellular phone is disconnected from the 
base unit. Make sure that other Bluetooth 
devices are not connected to the cellular 
phone, and try again.
Failed LAlthough the unit tried to connect to the 
cellular phone or headset, the connection has 
been failed.
– Someone is using a cellular line or headset. 
Try again later.
– Make sure that the cellular phone or  headset is not connected to other Bluetooth 
devices.
TG658x(e).book  Page 62  Friday, February 26, 2010  7:50 AM 
						

							Useful Information
63For assistance, please visit http://www.panasonic.com/help
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect 
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the 
batteries from the handset, and then insert the batteries into the handset again.
General useInvalid
LThere is no handset registered to the base 
unit matching the handset number you 
entered.
L The handset is not registered to the base unit. 
Register the handset (page 42).
Requires subscription 
to Caller ID. L
You must subscribe to a Caller ID service. 
Once you receive caller information after 
subscribing to a Caller ID service, this 
message will not be displayed. 
Use rechargeable 
battery. L
A wrong type of battery such as Alkaline or 
Manganese was inserted. Use only the 
rechargeable Ni-MH batteries noted on page 
4, 6.
ProblemCause/solution
The handset does not turn 
on even after installing 
charged batteries. L
Place the handset on the base unit or charger to 
turn on the handset.
The unit does not work. LMake sure the batteries are installed correctly 
(page 8).
L Fully charge the batteries (page 8).
L Check the connections (page 8).
L Unplug the base unit’s AC adaptor to reset the 
unit. Reconnect the adaptor and try again.
L The handset has not been registered to the base 
unit. Register the handset (page 42).
Display messageCause/solution
TG658x(e).book  Page 63  Friday, February 26, 2010  7:50 AM 
						

							Useful Information
64For assistance, please visit http://www.panasonic.com/help
I cannot register a cellular 
phone to the base unit.L
Depending on the compatibility of the cellular 
phone, you may not be able to register it to the 
base unit. Confirm that your cellular phone 
supports the hands-free profile (HFP) 
specification.
L Confirm that the Bluetooth feature of your cellular 
phone is turned on. You may need to turn this 
feature on depending on your cellular phone.
L The Bluetooth technology on your cellular phone 
may not be functioning normally. Turn off and on 
your cellular phone.
L If your cellular phone is already connected to 
another Bluetooth device such as a Bluetooth 
headset, turn it off or disconnect it from your 
cellular phone.
L Some cellular phones may require you to enter the 
base unit PIN to register. Confirm that you entered 
the correct PIN.
I cannot connect a cellular 
phone to the base unit. L
Confirm that your cellular phone is turned on.
L Confirm that your cellular phone is within base unit 
range (page 12).
L Depending on the state of the wireless 
environment, such as the presence of any 
electrical interference, there may be a delay even 
if the auto connection feature is turned on. You 
can connect to the base  unit manually (page 17).
L The cellular phone has not been registered to the 
base unit. Register the cellular phone (page 15).
I cannot hear a dial tone. LMake sure the base unit’s AC adaptor is 
connected properly (page 8).
L Make sure that the CELL 1 or CELL 2 indicator 
lights green (page 12).
L Make sure the telephone line cord is connected 
properly (page 8).
L Disconnect the base unit from the telephone line 
and connect the line to a known working 
telephone. If the working telephone operates 
properly, contact our servic e personnel to have the 
unit repaired. If the working telephone does not 
operate properly, contact y our service provider/
telephone company.
ProblemCause/solution
TG658x(e).book  Page 64  Friday, February 26, 2010  7:50 AM 
						

							Useful Information
65For assistance, please visit http://www.panasonic.com/help
Programmable settings
Battery recharge
Making/answering calls, intercomThe indicator on the 
handset flashes slowly.
L
New messages have been recorded. Listen to the 
new messages (page 52).
L New voice mail messages have been recorded. 
Listen to the new voice mail messages (page 58).
ProblemCause/solution
The display is in a 
language I cannot read. L
Change the display language (page 14).
I cannot register a handset 
to a base unit. L
The maximum number of handsets (6) is already 
registered to the base unit. Cancel unused 
handset registrations from the base unit (page 42).
ProblemCause/solution
The handset beeps and/or 
)  flashes. L
Battery charge is low. Fully charge the batteries 
(page 8).
I fully charged the 
batteries, but 
– ) still flashes,
– 0 is displayed, or
– the operating time  seems to be shorter. L
Clean the battery ends ( S, T ) and the charge 
contacts with a dry cloth and charge again.
L It is time to replace the batteries (page 8).
ProblemCause/solution
_  is displayed. LThe handset is too far from the base unit. Move 
closer.
L The base unit’s AC adaptor is not properly 
connected. Reconnect AC adaptor to the base 
unit.
L The handset is not registered to the base unit. 
Register it (page 42).
ProblemCause/solution
TG658x(e).book  Page 65  Friday, February 26, 2010  7:50 AM 
						

							Useful Information
66For assistance, please visit http://www.panasonic.com/help
Noise is heard, sound cuts 
in and out.L
You are using the handset or base unit in an area 
with high electrical interference. Re-position the 
base unit and use the handset  away from sources 
of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we recommend 
connecting a DSL/ADSL filter between the base 
unit and the telephone line jack. Contact your 
DSL/ADSL provider for details.
The handset or base unit 
does not ring. L
The ringer volume is turned off. Adjust the ringer 
volume (page 36, 37).
L When one handset is selected to ring for cellular 
calls, other units do not ring. To change the 
selection, see page 16.
L Silent mode is turned on for the handset. Turn it off 
(page 40).
I cannot make local calls 
with the handset or base 
unit using a cellular line. L
You need to add your area code when making 
cellular calls. Store your area code in order to 
automatically add it to the beginning of the 7-digit 
phone number when making cellular calls (page 
18).
I cannot make or answer 
cellular calls with the 
handset or base unit. L
Depending on the cellular phone’s compatibility, 
you may not be able to make or answer cellular 
calls even if the cellular phone is connected to the 
base unit.
L Make sure that the CELL 1 or CELL 2 indicator 
lights green and the cellular phone is connected to 
the base unit (page 17).
L If someone is talking on a cellular call or using the 
headset, you cannot use the cellular feature. 
There can be only one active Bluetooth 
connection at a time.
L The cellular phone is being used separately from 
your system.
I can make and answer 
cellular calls but cannot 
hear a sound. L
The Bluetooth technology on your cellular phone 
may not be functioning normally. Turn off and on 
your cellular phone.
L Disconnect and reconnect the base unit AC 
adaptor and try again.
I cannot switch cellular 
calls from the unit to the 
cellular phone. L
Your cellular phone may not support this feature. 
Refer to the operating instructions of your cellular 
phone.
ProblemCause/solution
TG658x(e).book  Page 66  Friday, February 26, 2010  7:50 AM 
						

							Useful Information
67For assistance, please visit http://www.panasonic.com/help
Caller ID/Talking Caller IDI cannot make a call using 
the landline.
L
The dialing mode may be set incorrectly. Change 
the setting (page 14).
L The handset is too far from the base unit. Move 
closer and try again.
L The cellular line only mode is turned on. Turn it off 
(page 17).
I cannot make long 
distance calls. L
Make sure that you have long distance service.
ProblemCause/solution
Caller information is not 
displayed. L
You must subscribe to Caller ID service. Contact 
your service provider/telephone company for 
details.
L If your unit is connected to any additional 
telephone equipment such as a Caller ID box or 
cordless telephone line jack, plug the unit directly 
into the wall jack.
L If you use a DSL/ADSL service, we recommend 
connecting a DSL/ADSL filter between the base 
unit and the telephone line jack. Contact your 
DSL/ADSL provider for details.
L The name display service for landline calls may 
not be available in some areas. Contact your 
service provider/telephone company for details.
L Other telephone equipment may be interfering 
with this unit. Disconnect the other equipment and 
try again.
ProblemCause/solution
TG658x(e).book  Page 67  Friday, February 26, 2010  7:50 AM 
						

							Useful Information
68For assistance, please visit http://www.panasonic.com/help
Caller information is not 
announced.L
The handset or base unit’s ringer volume is turned 
off. Adjust it (page 36, 37).
L When one handset is selected to ring for cellular 
calls, other units do not announce caller 
information. To change the selection, see page 16.
L The Talking Caller ID feature is turned off. Turn it 
on (page 35).
L The ring as cell mode is set to  “On (without 
Talking CID) ”. To change the mode, see page 
16.
L The number of rings for the answering system is 
set to “ 2 rings ” or “Toll saver ”. Select a 
different setting (page 55).
L Your unit does not announce caller information if
– the base unit or 2 or more handsets are on a 
call.
– a headset is in use.
Caller information is 
displayed or announced 
late. L
Depending on your service provider/telephone 
company, the unit may display or announce the 
caller’s information at the 2nd ring or later.
L Move closer to the base unit.
The caller list/incoming 
phone numbers are not 
edited automatically. L
The Caller ID number auto edit feature is turned 
off. Turn it on and try again (page 35).
L You need to call back the edited number to 
activate Caller ID number auto edit.
I cannot dial the phone 
number edited in the caller 
list. L
The phone number you dialed might have been 
edited incorrectly (for example, the long distance 
“1” or the area code is missing). Edit the phone 
number with another pattern (page 45).
Time on the unit has 
shifted. L
Incorrect time information from incoming Caller ID 
changes the time. Set the time adjustment to 
“Manual” (off) (page 37).
The 2nd caller’s 
information is not 
displayed during an 
outside call. L
In order to use Caller ID, call waiting, or Call 
Waiting Caller ID (CWID), you must first contact 
your service provider/telephone company and 
subscribe to the desired service.
After subscribing, you may need to contact your 
service provider/telephone company again to 
activate this specific se rvice, even if you already 
subscribed to both Caller ID and Call Waiting with 
Caller ID services (CWID).
ProblemCause/solution
TG658x(e).book  Page 68  Friday, February 26, 2010  7:50 AM 
						

							Useful Information
69For assistance, please visit http://www.panasonic.com/help
Using Bluetooth devices
ProblemCause/solution
I cannot copy phonebook 
entries from a cellular 
phone. L
Confirm that the cellular phone supports Bluetooth 
wireless technology.
L Confirm that the cellular phone supports the 
Phone Book Access Profile (PBAP) or Object 
Push Profile (OPP) specification.
L If the cellular phone is already connected to 
another Bluetooth device such as a Bluetooth 
headset, turn it off or disconnect it from the cellular 
phone.
L Someone is using a cellular line or headset. Try 
again later.
L Turn the cellular phone off, then turn it on and try 
again.
L If an entry is already stored in the unit’s shared 
phonebook, the entry cannot be copied even by 
selecting another group.
I cannot have a 
conversation using the 
headset. L
Your Bluetooth headset is not registered. Register 
it (page 48).
L Turn your headset off, then turn it on and try again.
Noise is heard during a call 
on the headset. L
A Bluetooth headset can communicate with the 
base unit within a range of approximately 10 m (33 
feet). The connection may be subject to 
interference from obstructi ons such as walls or 
electronic devices. Move closer to the base unit.
I cannot connect my 
headset to the base unit. L
Confirm that your headset is turned on.
L If your headset is alr eady connected to another 
Bluetooth device such as your cellular phone, 
disconnect the headset from your cellular phone, 
then perform the connecting procedure from the 
base unit.
L If someone is using a cellular line, you cannot 
connect the headset. There can be only one active 
Bluetooth connection at a time.
L The headset has not been registered to the base 
unit. Register the headset (page 48).
Some headset enhanced 
features are not available. L
The base unit does not support enhanced features 
such as Last number redial or Call reject.
TG658x(e).book  Page 69  Friday, February 26, 2010  7:50 AM 
						

							Useful Information
70For assistance, please visit http://www.panasonic.com/help
Answering systemAn error tone is heard 
when I try to program the 
Bluetooth feature.
L
The bluetooth feature cannot be accessed 
immediately after connecting the AC adaptor to 
the base unit. Wait a few seconds and try again.
L The headset has not connected to the base unit 
yet, even though you performed the connecting 
procedure setting. Wait a few seconds and try 
again.
ProblemCause/solution
The unit does not record 
new messages. L
The answering system is turned off. Turn it on 
(page 50).
L The answering system does not answer or record 
calls from cellular lines.
L The message memory is full. Erase unnecessary 
messages (page 52).
L The recording time is set to  “Greeting only”. 
Change the setting (page 55).
L If you subscribe to a voice mail service, messages 
are recorded by your  service provider/telephone 
company, not your telephone. Change the unit’s 
number of rings setting or  contact your service 
provider/telephone company (page 55).
L The answering system will not answer incoming 
calls while:
– the base unit or 2 or more handsets are on a 
cellular call or an intercom call.
– a headset is in use.
Caller information is recorded in the caller list.
I cannot operate the 
answering system. L
Someone is using the unit. Wait for the other user 
to finish.
L A caller is leaving a message. Wait for the caller to 
finish.
L The handset is too far from the base unit. Move 
closer.
ProblemCause/solution
TG658x(e).book  Page 70  Friday, February 26, 2010  7:50 AM