Panasonic Kx Tg6500 Operating Instructions Manual

							Telephone System
Useful Information Answering System Preparation
71For assistance, please call: 1-800-211-PANA(7262)
Automatic Answering Operation
The Answering System allows the unit to answer calls with a greeting message. 
Callers can then leave a message. When turning the Answering System on, you 
can select the lines it will answer calls from. 
Setting the Unit to Answer Calls 
•The number of caller messages and memo messages will be displayed on the 
base unit (p. 73). If the Answering System is turned on for only one of the 2 lines, 
the display shows the number of messages recorded for that line (not both lines) 
plus the number of memo messages. The number of messages continues to be 
displayed if the Answering System is turned off.
•The unit will announce the remaining recording time if it is less than 10 minutes. 
•When no recording time is available, you will need to erase any unnecessary 
messages before new messages can be recorded (p. 77). The unit can indicate 
that memory is full in the following ways: 
—
“ ” will flash on the base unit and the ANSWER ON indicator will flash rapidly.
— The unit will announce “Memory full” when you press [ANSWER ON], 
[GREETING REC]
, or [MEMO], and after playing back messages or recording 
a message.
•
You can also turn on the Answering System remotely from the handset (p. 76) or an 
outside phone (p. 83).
•If you subscribe to Caller ID (p. 41), Caller ID information automatically adjusts the 
date and time when a call is received, provided you have already set the date and 
time manually (p. 20).•
The total recording time of all messages (greeting, incoming and memo) is about 
60 minutes 
(about 30 minutes in “Enhanced recording” mode, p. 32). If messages 
are recorded in noisy rooms, the time may be shortened by up to 3 minutes.
•To select the caller’s recording time, see page 30.
•A maximum of 99 messages (including the greeting and memo messages) can 
be recorded.
1To turn on the Answering System for 
both lines, press [LINE SELECT] 
repeatedly until “LINE 1 and LINE 2” is 
announced.
To turn on the Answering System for 
either line, press [LINE SELECT] 
repeatedly until “LINE 1” or “LINE 2” is 
announced.
•The selected line(s) (  and/or  ) 
will be displayed.
2Press [ANSWER ON] to turn on the Answering System for the line(s).
•The indicator lights. 
•The unit announces “Answer set” and the line(s), and the current day and 
time. If “Set time” is heard, set the date and time 
(p. 20).
Base Unit
LINE 1LINE 2
[ANSWER ON] and Indicator
[LINE SELECT]
FULL
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							Automatic Answering Operation
72
To turn off the Answering System
Press [ANSWER ON].
•The indicator light goes out, and the unit announces “Answer off”.
•To turn the Answering System off for one line when both lines are turned on, select 
the line which you want to leave on by pressing [LINE SELECT], then press 
[ANSWER ON].
Monitoring Incoming Calls 
While a caller is leaving a message, you can monitor the call through the base unit 
speaker.
 •To increase the speaker volume while monitoring, press [B]. To decrease volume, 
press [d].
•If both lines are receiving calls at the same time, only the first call can be 
monitored.
To answer a call while monitoring, press the called line button on the base unit, or 
press the called line soft key ( ) or ( ) on the handset. 
To turn the incoming call monitoring feature off
When the base unit is not in use, press [d] repeatedly until “0” is displayed. (Make 
sure the Answering System is turned on.)
OR
While monitoring, press [d] repeatedly until “0” is displayed.
•If the incoming call monitoring feature is turned off, it will remain off when the next 
call is monitored.
•If you adjust the speaker volume while playing back messages or using the 
speakerphone, the speaker volume for monitoring will be turned on again. To turn 
the speaker volume off, see “To turn the incoming call monitoring feature off” of 
above step.
Base Unit
LINE1LINE2
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							Telephone System
Useful Information Answering System Preparation
73For assistance, please call: 1-800-211-PANA(7262)
Listening to Messages
The unit will indicate that new messages have been recorded in the following ways:
— The NEW MESSAGE indicator flashes on the base unit.
— “New message” is displayed and “ ” flashes on the handset.
— The Ringer/Message Alert indicator on the handset will flash slowly when new 
messages have been recorded if the Message Alert is turned on (p. 32) and the 
handset is not in use.
The total number of caller messages and memo messages is displayed on the base 
unit. If the Answering System is turned on for only one of the 2 lines, the display 
shows the number of messages recorded for that line (not both lines) plus the 
number of memo messages. The number of messages continues to be displayed if 
the Answering System is turned off.
Using the Base Unit
To play back messages
Press [MESSAGE].
•The unit announces the number of new 
messages. Only new messages are played 
back.
•
When there are no new messages, the unit 
announces “
No new messages. All message 
playback
”, then plays back all messages.
•When there are no messages, the unit 
announces “No messages”.
To play back messages for the desired line(s)
1. Press [LINE SELECT] repeatedly until the unit 
announces the desired line(s).
•The selected line(s) (  and/or  ) will be 
displayed.
2. Press [MESSAGE].
•The unit announces the number of new messages for the line(s). Only new 
messages are played back. Memo messages are not played back.
•
When there are no new messages, the unit announces “No new messages. All 
message playback
”, then plays back all messages.
•When there are no messages, the unit announces “No messages”.
•While a message is being played, the message number is displayed, and the line  
(  or  ) flashes on the base unit.
•At the end of the last message, “End of final message” is heard. The unit will 
announce the remaining recording time if it is less than 10 minutes.
Voice Day/Time Stamp: During playback, the unit will announce the day and 
time when each message was recorded (p. 20).
SEARCH
Base Unit
 [MESSAGE] NEW MESSAGE Indicator
LINE LINE 1
Ex. 2 messages for LINE 1
LINE 1LINE 2
LINE 1LINE 2
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							Listening to Messages
74
•If a call is received during playback, the unit rings and playback stops. To answer 
the call, press the called line button. For playback, start again from the beginning 
after hanging up.
•If 65 or more new messages have been recorded, the unit will not announce the 
number of new messages during playback.
Using the Handset (Remote Operation) 
When “ ” flashes and “New message” is 
displayed
, new messages have been recorded. If there 
are only old messages, “ ” is displayed but will not 
flash.
To play back messages
To play back messages from the function menu
Press [MENU], then press the soft key ( ) at 
“Message play”, 
instead of pressing the soft key ( ) then the soft key ( ).
1Press the soft key ( ).
•When there are new messages, “ ” 
flashes. If there are only old messages 
“ ” is displayed but will not flash.
2Press the soft key ().
•The unit beeps, then announces the number of 
new messages. Only new messages are played 
back.
•To switch from the speaker to the receiver, press 
[
C]. To switch back to the speaker, press [s].
•
When there are no new messages, the unit 
announces “
No new messages. All message 
playback
”, then plays back all messages.
•When there are no messages, the unit 
announces “No messages”.
•To play all messages, press [5].
•If you do not press any button, the voice menu 
will start (p. 75).
3To end remote operation, press [OFF]. 
Handset
 7 missed calls
  New message
  LINE1LINE2SEARCH
Ex. New messages exist.SEARCH
SEARCH
SEARCH
PLAY
PLAY
 7 missed calls
  New message
  CIDPLAYC
Ex. New messages exist.
PLAYRemote operation
;4=Erase msg  REPEATSKIP
SELECT
SEARCHPLAY
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							Useful Information Answering System Preparation
75
Listening to Messages
Telephone System
For assistance, please call: 1-800-211-PANA(7262)
To play back messages for the desired line(s)
1. Press the soft key ( ), then press the soft key (
).
2. To listen to messages for LINE 1, press [#][1].
To listen to messages for LINE 2, press [#][2].
To listen to messages for LINE 1 and LINE 2, press [#][0].
•The unit announces the number of new messages for the line(s). Only new 
messages are played back. Memo messages are not played back.
•
When there are no new messages, the unit announces “No new messages. All 
message playback
”, then plays back all messages.
•When there are no messages, the unit announces “No messages”.
3. To end remote operation, press [OFF].
•If a call is received during playback, the unit rings and playback stops. To answer 
the call, press the called line soft key 
() or (). For playback, start 
again from the beginning after hanging up. 
•At the end of the last message, “End of final message” is heard. The unit will 
announce the remaining recording time if it is less than 10 minutes.
•If you hear “Memory full” after playback, erase unnecessary messages (p. 77). 
•When memo messages are played (p. 78), “MEMO” is displayed.
•If 65 or more new messages have been recorded, the unit will not announce the 
number of new messages during playback.
Vo i c e  m e n u
If you do not press any buttons at the end of the last message, the unit will 
announce “End of final message” and the voice menu will begin. 
The unit announces, “Press 4 to play back new messages. Press 5 to play back all 
messages.”
•
Even if the voice menu has started;
— you can press buttons for other playback options (p. 76), or
— you can select the line(s) by pressing [#][1]
 (LINE 1), [#][2] (LINE 2) or [#][0] 
(
LINE 1 and LINE 2).
•If you do not press any button within 10 seconds after the voice menu, the 
handset will exit remote operation.
SEARCHPLAY
LINE1LINE2
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							Listening to Messages
76
To turn the Answering System on
1. During playback, select the desired line(s) by pressing [#][1] (LINE 1), 
[#][2] (LINE 2) or [#][0] (LINE 1 and LINE 2).
•If the Answering System is turned on for one line and you also want to turn on 
the system for the other line, select both lines.
2. To turn the system on for the line(s), press [8].
To turn the Answering System off, press [0] during playback.
•To turn the Answering System off for one line when both lines are turned on, select 
the line which you want to leave on (see step 1 above), then press [0].
During playback 
For Caller ID service users (p. 41)
During playback, the handset display shows the name and/or number of the 
caller whose message is being played.
To call the displayed number:
1. Press the soft key ( ).
•The unit stops playback.
•If you need to edit the phone number to call back, see page 44.
2.  Press the line soft key ( ) or ( ).
•The unit dials the phone number.
OR
Press [C] or [s].
•The unit dials the phone number using the called line.
To adjust the 
speaker volumeTo increase, press [B]. To decrease, press [d].
•You can also adjust the receiver volume on the 
handset. 
To repeat a messageBase unit: Press [H].
Handset: Press the soft key ( ) or [1].
•If pressed within the first 5 seconds of playback, the 
previous message will be played.
To skip a messageBase unit: Press [G].
Handset: Press the soft key ( ) or [2].
To stop playbackBase unit: Press [STOP].
•To resume playback, press [MESSAGE].
•
If you do not press any button for 60 seconds or if you 
press 
[STOP] again, playback mode will be canceled. 
Handset: Press [9].
•If you do not press any button within 15 seconds after 
stopping playback, the voice menu will start (p. 75).
CALL
LINE1LINE2
Base UnitHandset
REPEAT
SKIP
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							Telephone System
Useful Information Answering System Preparation
77For assistance, please call: 1-800-211-PANA(7262)
Erasing Messages
The unit will announce the remaining recording time after playback if it is less than 
10 minutes. New messages cannot be recorded when:
— “Memory full” is heard.
— 
“” flashes on the base unit.
— ANSWER ON indicator flashes rapidly (when the Answering System is on).
Erase unnecessary messages. We recommend you erase unnecessary messages 
after each playback.
Erasing a specific message 
Press [ERASE] while the message you want to erase is being played.
•A beep sounds, then the next message is played. To exit playback mode, press 
[STOP] 2 times.
Press [*][4] while the message you want to erase is being played.
•A beep sounds, then the next message is played. To exit remote operation mode, 
press [OFF].
Erasing all messages
You can erase all caller messages and all memo messages in one operation. 
•The greeting message(s) will not be erased.
•If the Answering System was turned on for only one of the 2 lines, only caller 
messages for that line and memo messages are erased. Caller messages 
recorded for the other line are not erased.
If you want to erase caller messages only for the desired line(s), select the line(s).
To erase all messages for the desired line(s)
1. Select the line(s) by pressing [LINE SELECT].
2. Press [ERASE].
3. Within 10 seconds, press [ERASE] again. Wait until “No messages” is heard.
•While erasing messages, alarm tones will be heard.
•All messages for the line(s) are erased. Memo messages are not erased.
1Press [ERASE] while the base unit is not being used.
•“To erase all messages, press ERASE again” is heard.
2Within 10 seconds, press [ERASE] again. Wait until “No messages” is 
heard.
•While erasing messages, alarm tones will be heard.
•All messages for the line(s) and memo messages are erased.
FULL
Base Unit
Handset
Base Unit
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							78
Erasing Messages
•Information in the Caller List will not be erased. To erase caller information, see 
page 46.
To erase all messages for the desired line(s)
1. Press the soft key (
), then press the soft key ( ).
2. Select the line(s) by pressing [#][1] (LINE 1), [#][2] (LINE 2) or [#][0] 
(LINE 1 and LINE 2).
3. Press [*][5] to erase all messages for the line(s). Wait until “No 
messages” is heard.
•While erasing messages, alarm tones will be heard.
•All messages for the line(s) are erased. Memo messages are not erased.
•To end remote operation, press [OFF].
Recording a Memo Message
You can record a voice memo message of up to 3 minutes for other users or 
yourself.
•If you record for over 3 minutes in step 2, the unit will stop recording. 
•If “ ” is displayed, 6 beeps sound and “Your message was not recorded. Record your 
message again.” is announced, start again from step 1.
1Press the soft key (), then press the soft key ( ).
2Press [*][5] to erase all messages. Wait until “No messages” is heard.
•While erasing messages, alarm tones will be heard.
•All messages for the line(s) and memo messages are erased.
•To end remote operation, press [OFF].
1Press [MEMO].
2 After the long beep, talk clearly 20 cm (8 inches) away from the MIC.
•The base unit display shows the elapsed recording time.
•If the elapsed recording time exceeds 99 seconds, the counter continues 
from 00 to indicate 100 seconds.
3When finished, press [MEMO] or [STOP].
•The NEW MESSAGE indicator flashes.
Handset
SEARCHPLAY
SEARCHPLAY
Base Unit
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							Telephone System
Useful Information Answering System Preparation
79For assistance, please call: 1-800-211-PANA(7262)
Transferring a Call to the Answering System
When you answer a call and the caller wants to talk to someone who is not 
available, you can transfer the caller to the Answering System, where the caller can 
leave a message. 
Tell the outside caller you will transfer him or her to the Answering System. 
•Even if you subscribe to Caller ID (p. 41), Caller ID information will not be 
displayed while the message is being played. The Caller ID information will be 
recorded in the Caller List (p. 42) if the transferred call is an incoming call.
•If you set the caller’s recording time to “Greeting only” (p. 30), the caller cannot 
leave a message.
1Base unit: 
Press [LOCATOR/INTERCOM/TRANSFER] 
during a call.
Handset: 
Press [HOLD/INTERCOM] 
during a call.
•The call is put on hold.
2Press [9] to hang up the call. 
 
The caller will hear the greeting (p. 28), then he or she can leave a message 
after the beep.
Interrupting remote operation
If another user is calling from a remote location to operate the Answering 
System and you mistakenly answer the call, repeat steps 1 and 2 above.
•The user can then operate the Answering System, by entering the remote code 
(see “Remote Operation from a Touch Tone Phone” 
on page 80).
Base UnitHandset
Handset display
Press extension# 
to transfer
1-4=Handset
0=Base 9=Mailbox
After you press [9]:
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							80
Remote Operation from a Touch Tone Phone
While outside, you can operate the Answering System 
from any touch tone phone. A synthesized voice menu 
will guide you through the Answering System (p. 82).
•To skip the voice menu and operate the unit directly, 
see page 83.
Summary of remote operation
•The unit will announce the remaining recording time after playback if it is less than 
10 minutes.
•The messages are saved.
•If the unit announces “No new messages”, there are only old messages. If “No 
messages” is announced, there are no messages.
•If 65 or more new messages have been recorded, the unit will not announce the 
number of new messages during playback.
*After selecting the line(s), messages for the line(s) will be played. Memo 
messages will not be played.
Call your unit from a touch tone phone.
Enter the remote code (p. 81) 
during or after the greeting.
•The unit will announce the number 
of new messages (caller 
messages for the line(s) for which 
the Answering System is turned 
on, plus memo messages). The 
new messages will be played.
To listen to messages for the 
desired line(s): 
Enter the remote code, then press 
[#][1] (LINE 1), [#][2] (LINE 2) or 
[#][0] (LINE 1 and LINE 2).*
•The unit will announce the number 
of new messages for the line(s). The 
new messages will be played.
After 3 seconds, the voice menu will start (p. 82).
Follow the menu or enter direct commands (p. 83).
To end remote operation, hang up.
To listen to messages for the desired line(s), press [#][1] (LINE 1), [#][2] 
(LINE 2) or [#][0] (LINE 1 and LINE 2).*
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