Panasonic Kx Tg6500 Operating Instructions Manual
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Useful Information Answering System Preparation 61 Telephone System For assistance, please call: 1-800-211-PANA(7262) Conference Calls Conference call with 2 outside calls While you are talking with an outside caller, you can make or answer a second call on the other line, and then combine the calls to establish a conference call. • To hang up both lines, press [OFF]. • To hang up only one line, press the line soft key ( ) or ( ) for the party with which you want to continue talking. • To put both lines on hold, press [HOLD/INTERCOM]. To talk with only one caller, press the line soft key ( ) or ( ) for the party with which you want to continue talking. To resume both lines, press the soft key ( ).• To hang up both lines, press [SP-PHONE]. • To hang up only one line, press the line button for the party with which you want to continue talking. • To put both lines on hold, press [HOLD]. To talk with only one caller, press the line button. To resume both lines, press [CONF]. •You cannot call another extension to make a conference call. To join the conference call from other extensions, press either line soft key ( ) or ( ) on the handset or either line button on the base unit. One more extension can join the conference call if all other extensions are not being used. 1During a call, press [HOLD/ INTERCOM] 2 times to put the first call on hold. 2To make or answer a second call, select the other line by pressing the line soft key () or (). 3When the second call is connected, press the soft key ( ) on your unit to make a conference call. Handset LINE1LINE2 CONF LINE1LINE2 LINE1LINE2 CONF 1During a call, press [HOLD] to put the first call on hold. 2Press the other line button to make or answer a second call. 3When the second call is connected, press [CONF] on your unit to make a conference call. Base Unit LINE1LINE2 TG6500.book Page 61 Friday, June 25, 2004 6:56 PM
Conference Calls 62 Conference with an outside call and an intercom call While you are talking with an outside caller, another user can join the conversation using the handset or the base unit and establish a conference call. •To leave the conference, press [OFF] on the handset or press [SP-PHONE] on the base unit. The 2 other parties can continue the conversation. •During a conference, the outside call can be placed on hold by pressing [HOLD/ INTERCOM] on the handset or [HOLD] on the base unit. Internal communications between extensions are not suspended. Only the person who placed the call on hold can resume the full conference by pressing the soft key ( ) on the handset or [CONF] on the base unit. •One more extension can join the conference call. To join the conference call, press the line soft key ( ) or ( ) on the handset, or the line button on the base unit. A maximum of 4 parties including the outside party can take part in a conference call if all other extensions are not being used. Call Share This feature allows the base unit or the handset to join an existing outside call. •To prevent other users from joining your conversation, turn the Call Privacy feature on (p. 65). •A maximum of 4 parties including 1 or 2 outside parties can join a conversation if all other extensions are not being used. To join a conversation (Call Share) Press the line soft key ( ) or ( ). •“Conference” is displayed. Press the line button. 1During a call, press [HOLD/ INTERCOM]. •The call is put on hold. 2To page the base unit, press [0]. To page another handset, press the extension number ([1] to [4]). 3When the paged party answers, press the soft key ( ) on your unit to make a conference call. Handset CONF 1During a call, press [LOCATOR/INTERCOM/ TRANSFER]. •The call is put on hold. 2To page a handset, press the extension number [1] ( ) to [4] (). 3When the paged party answers, press [CONF] on your unit to make a conference call. Base Unit CONF LINE1LINE2 HandsetLINE1LINE2 Base Unit TG6500.book Page 62 Friday, June 25, 2004 6:56 PM
Useful Information Answering System Preparation 63 Telephone System For assistance, please call: 1-800-211-PANA(7262) Room Monitor This feature allows you to monitor a room by using the intercom feature. For example, you can monitor a baby from different areas of the house. You can call the destination unit to monitor the room. The called unit will not ring. When the system has 2 or more handsets (p. 3), you can monitor 1 handset using another. To allow other users to monitor through your unit, turn this feature on. If you want to prevent your unit from being monitored by other extensions, leave this feature off. Using the handset, this feature can be turned on or off separately for the handset and base unit. The factory preset is OFF. To turn Room Monitor on for the handset (to allow other users to monitor through your handset) • To prevent your handset from being monitored, select “Off” in step 4. To turn Room Monitor on for the base unit (to allow other users to monitor through your base unit) • To prevent your base unit from being monitored, select “Off” in step 4. 1Press [MENU]. 2Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Room monitor” by pressing [d] or [B], then press the soft key ( ). 4Select “On” by pressing [d] or [B]. 5Press the soft key ( ), then press [OFF]. 1Follow steps 1 and 2 of “To turn Room Monitor on for the handset” above. 2Scroll to “Set base unit” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Room monitor” by pressing [d] or [B], then press the soft key ( ). 4Select “On” by pressing [d] or [B]. 5Press the soft key ( ), then press [OFF]. Handset SELECTInitial setting SELECTRoom monitor Room monitor :On SAVE Handset SELECTSet base unit SELECTRoom monitor Room monitor :On SAVE TG6500.book Page 63 Friday, June 25, 2004 6:56 PM
Room Monitor 64 To monitor with The unit to be monitored must not be in use and the handset to be monitored must be off the base unit. •The monitored user can stop being monitored by: — on the handset, press [OFF] or place the handset on the base unit. — on the base unit, press [LOCATOR/INTERCOM/TRANSFER] or [SP-PHONE]. •“Room monitor” is also displayed on the monitored handset. •While the base unit is monitoring or being monitored, the LOCATOR/INTERCOM/ TRANSFER indicator light flashes and the SP-PHONE indicator lights. •If an incoming call is being received, you will hear 2 tones (incoming call tone, p. 68). To answer the call, press the called line soft key ( ) or ( ). To monitor with The handset to be monitored must not be in use and off the base unit. •If the Room Monitor feature of the destination handset is off or the handset is on the base unit, busy tones will sound. •If an incoming call is being received, you will hear 2 tones (incoming call tone, p. 68) and the line button will flash rapidly. To answer the call, press the called line button. 1Press [HOLD/INTERCOM], then press the soft key ( ). 2To call the base unit, press [0]. To call another handset, press its extension number ([1] to [4]). •To monitor from the speaker, press [s]. If the handset is placed on the base unit, monitoring will be stopped. You can place the handset on the charger and continue monitoring. To switch back to the receiver, press [C]. 3To end monitoring, press [OFF]. 1Press [LOCATOR/INTERCOM/TRANSFER], then press [MUTE]. •The SP-PHONE indicator lights and the LOCATOR/INTERCOM/TRANSFER indicator flashes. 2To call the handset, press its extension number [1] ( ) to [4] (). 3To end monitoring, press [LOCATOR/INTERCOM/TRANSFER] or [SP-PHONE]. •The indicator lights go out. Handset MONITOR Press extension# for room monitor 1-4=Handset 0=Base Room monitor 00-00-05 D01 LINE1LINE2 Base Unit TG6500.book Page 64 Friday, June 25, 2004 6:56 PM
Useful Information Answering System Preparation 65 Telephone System For assistance, please call: 1-800-211-PANA(7262) Special Features Muting Your Conversation During a call, you can mute your phone so the other party cannot listen to you. When muting your conversation, you can hear the other party. Press the soft key ( ). •“Mute” will be displayed for a few seconds and “ ” will flash. • To release the mute, press the soft key () again. •If you press [C] or [s] to switch between the receiver and speaker, the mute will be released. Press [MUTE]. •The SP-PHONE indicator flashes. • To release the mute, press [MUTE] again or press [SP-PHONE]. Call Privacy Call Privacy allows you to prevent other users from joining your conversation with an outside caller. To allow other users to join your conversation, leave this feature off. This feature is only available for the handset. To turn the Call Privacy feature on 1. Press [MENU] during an outside call. 2. Press [2] to select “2=Privacy on”. •“PRIVACY” is displayed when this feature is turned on. To turn this feature off, press [2] to select “2=Privacy off” in step 2. •In step 2, you can also select “2=Privacy on” or “2=Privacy off ” by pressing [d] or [B] then pressing the soft key ( ). •While the Call Privacy feature is turned on, other users cannot join the conversation. •Call Privacy will turn off after you hang up the call. Using the PAUSE Button (For PBX Line/Long Distance Calls) We recommend you press [REDIAL/PAUSE] if a pause is required for dialing with a PBX or to make a long distance call. Ex. Line access number [9] (PBX) [9] N [REDIAL/PAUSE] N •Pressing [REDIAL/PAUSE] once creates a 3.5 second pause. This prevents misdialing when you dial after confirming the entered number (p. 34) or dial a stored number (p. 48, 50, 54). •Pressing [REDIAL/PAUSE] more than once increases the length of the pause between numbers. HandsetMUTE MUTE MUTE Base Unit Handset 1=Phone book 2=Privacy on 3=Booster on SELECT HandsetBase Unit Phone number TG6500.book Page 65 Friday, June 25, 2004 6:56 PM
Special Features 66 Temporary Tone Dialing (For Rotary or Pulse Service Users) Press [*] (TONE) before entering access numbers which require tone dialing. •The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the dialing mode will return to pulse. For Call Waiting Service Users If another call is received on the same line during a conversation, you will hear a call waiting tone. Press [FLASH/CALL WAIT] to answer the second call. •The first call is put on hold. •To return to the first caller, press [FLASH/CALL WAIT] again. •Call Waiting service cannot be used when: — the first call on the same line is put on hold, — the Answering System is handling a call on the same line, or — you are having a conference call on both lines. •If this function does not operate properly, consult your telephone company for details. Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services (CWID), when a second call is received on the same line while talking, the second caller’s information will be displayed. After you hear a call waiting tone while talking, the display shows the caller’s name with the phone number, “Waiting” and the line. •Contact your telephone company for details about availability in your area, and to verify that CWID service is activated on your telephone line. •The caller’s information will only be shown on the display of the handset which is on the outside call on the same line. HandsetBase Unit HandsetBase Unit Handset BROWN,NANCY 1-555-666-7777 -Waiting--Line1- TG6500.book Page 66 Friday, June 25, 2004 6:56 PM
Useful Information Answering System Preparation 67 Special Features Telephone System For assistance, please call: 1-800-211-PANA(7262) FLASH Button Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as call waiting. •Pressing [FLASH/CALL WAIT] cancels the mute (p. 65) or the Temporary Tone Dialing mode (p. 66). Selecting the flash time The flash time depends on your telephone exchange or host PBX. You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”. Each line has its own setting. The factory preset for both lines is “700 ms”. •The setting should stay at 700 ms unless pressing [FLASH/CALL WAIT] fails to pick up the Call Waiting call. •If PBX functions do not work correctly, consult your PBX supplier for the correct settings. 1Press [MENU]. 2Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Set tel line” by pressing [d] or [B], then press the soft key ( ). 4Scroll to “Set flash time” by pressing [d] or [B], then press the soft key ( ). 5Press [d] (Line1) or [B] (Line2) to select the line. 6Select the flash time by pressing [d] or [B]. 7Press the soft key ( ). •To select the other line, repeat from step 4. 8Press [OFF]. HandsetBase Unit Handset SELECTInitial setting SELECTSet tel line SELECTSet flash time Set flash time d=Line1 B=Line2 Set flash time Line1:700ms SAVE TG6500.book Page 67 Friday, June 25, 2004 6:56 PM
Special Features 68 Incoming Call Tone During an outside call, you can be informed of another incoming call on the other line. During an intercom call (p. 56) or while using the Room Monitor feature (p. 64), you can also be informed of incoming calls by 2 tones. If this feature is turned on, incoming call tones will be heard for as long as the line is ringing. If this feature is set to “2”, incoming call tones will be heard only 2 times. If this feature is turned off, no tones will be heard. This factory preset is “2”. Using the handset, this feature can be set separately for the handset and base unit. Handset incoming call tone Base unit incoming call tone 1 Press [MENU]. 2Scroll to “Ringer setting” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Incoming call.” by pressing [d] or [B], then press the soft key ( ). 4Select “On”, “Off” or “2” by pressing [d] or [B]. 5Press the soft key ( ), then press [OFF]. 1Press [MENU]. 2Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Set base unit” by pressing [d] or [B], then press the soft key ( ). 4Scroll to “Incoming call.” by pressing [d] or [B], then press the soft key ( ). 5Select “On”, “Off” or “2” by pressing [d] or [B]. 6Press the soft key ( ), then press [OFF]. HandsetBase Unit Handset SELECTRinger setting SELECTIncoming call. Incoming call tone :2 SAVE Handset SELECTInitial setting SELECTSet base unit SELECTIncoming call. Incoming call tone :2 SAVE TG6500.book Page 68 Friday, June 25, 2004 6:56 PM
Useful Information Answering System Preparation 69 Special Features Telephone System For assistance, please call: 1-800-211-PANA(7262) Line Selection When you make or answer a call, the handset and base unit can automatically select the line when you press [C] or [s] on the handset or [SP-PHONE] on the base unit. There are 3 types of line selection. You can change the line selection for the handset and base unit separately. The factory preset is “Auto”. Auto (factory preset): When making a call, LINE 1 will be selected. If that line is unavailable, LINE 2 will be selected. When answering a call, the ringing line will be selected. •When you call back from the Caller List (p. 43), the indicated line will be selected. •If the Auto Talk feature is turned on (p.23), the unit will select the ringing line when you lift the handset off the base unit or charger (for KX-TG6502 or accessory handset users, p. 3), to answer the call. Line 1: Line 1 will be selected. Line 2: Line 2 will be selected. You can select any line by pressing a line soft key ( ) or ( ) on the handset or a line button on the base unit, regardless of this setting. Handset line selection 1 Press [MENU]. 2Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Set tel line” by pressing [d] or [B], then press the soft key ( ). 4Press the soft key ( ) at “Line selection”. 5Select “Line1”, “Line2” or “Auto” by pressing [d] or [B]. 6Press the soft key ( ), then press [OFF]. LINE1LINE2 Handset SELECTInitial setting SELECTSet tel line SELECTLine selection Line selection :Auto SAVE TG6500.book Page 69 Friday, June 25, 2004 6:56 PM
Special Features 70 Base unit line selection Key Tone You can select whether or not the handset keys will sound tones (key tone, confirmation tone, error tone). The factory preset is ON. 1Press [MENU]. 2Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Set base unit” by pressing [d] or [B], then press the soft key ( ). 4Scroll to “Line selection” by pressing [d] or [B], then press the soft key ( ). 5Select “Line1”, “Line2” or “Auto” by pressing [d] or [B]. 6Press the soft key ( ), then press [OFF]. 1Press [MENU]. 2Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Key tone” by pressing [d] or [B], then press the soft key ( ). 4Select “Off” or “On” by pressing [d] or [B]. 5Press the soft key ( ), then press [OFF]. Handset SELECTInitial setting SELECTSet base unit SELECTLine selection Line selection :Auto SAVE Handset SELECTInitial setting SELECTKey tone Key tone :On SAVE TG6500.book Page 70 Friday, June 25, 2004 6:56 PM