Panasonic Kx Tg6500 Operating Instructions Manual

							Useful Information Answering System Preparation
51
Phone Book
Telephone System
For assistance, please call: 1-800-211-PANA(7262)
Editing an Item in the Phone Book 
Erasing an Item in the Phone Book 
1Press the soft key ( ), then press the soft key (C).
2Scroll to the desired item by pressing [d] or [B].
•To search for the item by initial, see page 49.
3Press the soft key ( ).
4Edit the name (p. 48), then press [d].
•If you do not need to change the name, press 
[d] then go to step 5.
•To move the cursor, press the soft key 
() 
or 
().
5Edit the phone number, then press [d].
•If you do not need to change the number, press 
[d] then go to step 6.
•To delete a digit, press the soft key 
().
To delete all of the digits, press and hold the soft 
key 
().
6Press the soft key ( ).
•To continue editing other items, repeat from step 2.
7Press [OFF].
1Press the soft key ( ), then press the soft key (C).
2Scroll to the desired item by pressing [d] or [B].
•To search for the item by initial, see page 49.
3Press the soft key ( ).
•To cancel erasing, press the soft key ().
4Press the soft key ().
•To erase other items, repeat from step 2.
5Press [OFF].
Handset
SEARCH
EDITEnter name
Jane|
d=Next
f
g
Enter name
Jane Walke|r
d=Next
CLEAR
CLEAR
Enter phone no.
5554567890|
d=Next
SAVE
Handset
SEARCH
ERASE
NOErase?
YES     Erased
TG6500.book  Page 51  Friday, June 25, 2004  6:56 PM 
						

							Phone Book
52
Copying Items in the Phone Book 
(When the System Has 2 or More Handsets)
You can copy 1 or all phone book items between 2 handsets. The destination 
handset will save the items in its phone book. 
•If an outside call is received during the phone book copy, copying will stop. You 
will need to re-send the item(s) later.
•After the copy has started, do not place your handset on the base unit or charger 
(for KX-TG6502 or accessory handset users, p. 3) until copying finishes, 
otherwise copying will stop.
To copy one phone book item to another handset
Make sure the destination handset is not in use.
1Press [MENU].
2Scroll to “Copy phone book” by pressing 
[d] or [B], then press the soft key ( ).
3Press the soft key ( ) at “Copy 1 
item”.
4Select the destination extension number 
(1 to 4) by pressing [d] or [B]. 
•You can also select the extension number by 
pressing [1] to [4].
5Press the soft key ( ).
6Scroll to the desired phone book item by 
pressing [d] or [B].
•To search for the item by initial, see page 49.
7Press the soft key ( ).
•When the item has been copied, a long beep 
sounds and “Complete” is displayed.
•The destination handset displays “Phone book 
Receiving” then “Phone book Received”.
•To continue copying other items, repeat from 
step 6.
8Press [OFF].
Handset
SELECTCopy phone book
SELECTCopy 1 item
Enter extension#
:2
dB
NEXTSelect item
SEND    Complete
TG6500.book  Page 52  Friday, June 25, 2004  6:56 PM 
						

							Useful Information Answering System Preparation
53
Phone Book
Telephone System
For assistance, please call: 1-800-211-PANA(7262)
To copy all of the items in your phone book to another 
handset
Make sure the destination handset is not in use.
•You can exit phone book copying mode by pressing [OFF]. 
1Press [MENU].
2Scroll to “Copy phone book” by pressing 
[d] or [B], then press the soft key ( ).
3Scroll to “Copy all items” by pressing [d] 
or [B], then press the soft key ( ).
4Select the destination extension number 
(1 to 4) by pressing [d] or [B]. 
•You can also select the extension number by 
pressing [1] to [4].
5Press the soft key ( ).
•When all items have been copied, a long beep 
sounds and “Complete” is displayed.
•The destination handset displays “Phone book 
Receiving” then “Phone book Received”.
•To continue copying items to another extension, 
repeat from step 3.
6Press [OFF].
SELECTCopy phone book
SELECTCopy all items
Enter extension#
:2
dB
SEND
Tom Jones
555-765-4321
     01/10
Ex. Copying 1st item out
of 10 items
TG6500.book  Page 53  Friday, June 25, 2004  6:56 PM 
						

							54
Speed Dialer
Storing Phone Numbers 
You can store up to 10 phone numbers in the base unit. The dialing buttons ([0] to 
[9]) function as memory stations.
Make sure the base unit is not being used.
•If a pause is required when dialing, press [REDIAL/PAUSE] where needed. 
“” is 
displayed when 
[REDIAL/PAUSE] is pressed. A pause counts as one digit (p. 65).
•When [*] is pressed, “ ” is displayed. When [#] is pressed, “ ” is displayed.
•If a phone number is stored in a memory location which already contains a phone 
number, the old number will be erased.
•We recommend you make a note of which phone numbers are stored in which 
memory locations.
To erase a stored number
1. Press [PROGRAM], then press [AUTO].
2. Press the memory station number ([0] to [9]) for the phone number to be erased.
•A long beep sounds and the phone number is erased.
Dialing a Stored Phone Number 
•Speed dial numbers stored in the base unit can only be dialed from the base unit.
1Press [PROGRAM].
•The IN USE indicator flashes and “” 
is displayed.
2Enter a phone number of up to 32 
digits.
•The last digit of the entered number is 
displayed.
•If you misdial, press [PROGRAM], 
and start again from step 1.
3Press [AUTO].
4Press a memory station number 
([0] to [9]).
•A long beep sounds and the phone 
number is saved.
•To store other numbers, repeat from 
step 1.
1Press [SP-PHONE] or a line button.
2Press [AUTO].
3Press a memory station number ([0] to [9]).
•The stored number is dialed.
Base Unit
[SP-PHONE]  Memory
Sta t i o n
Numbers [REDIAL/PAUSE] 
LINE Buttons [PROGRAM] 
[AUTO] 
Base Unit
TG6500.book  Page 54  Friday, June 25, 2004  6:56 PM 
						

							Useful Information Answering System Preparation
55
Telephone System
For assistance, please call: 1-800-211-PANA(7262)
Intercom
Intercom calls can be made between a handset and the base unit, and between 2 
handsets (when the system has 2 or more handsets, p. 3). You can page all 
handsets at once from the base unit, and announce the page to all handsets (Voice 
Paging, p. 57).
Page the desired unit(s) by entering the extension number, shown in the top right of 
each handset’s display. The base unit’s extension number is 0.
Making Intercom Calls
From 
From 
Using this feature, you can also locate a misplaced handset.
1Press [HOLD/INTERCOM].
2To page the base unit, press [0].
To page another handset, press its extension 
number ([1] to [4]).
•The paged unit will ring for 1 minute.
•To stop paging, press [OFF]. 
3When the paged party answers, start talking.
•You can switch to the speaker by pressing [s]. 
To switch back to the receiver, press [C].
4To disconnect the intercom, press [OFF].
1Press [LOCATOR/INTERCOM/TRANSFER].
•The LOCATOR/INTERCOM/TRANSFER and SP-PHONE indicators light.
2To page all handsets, press [0]. 
To page a specified handset, press its extension number 
[1] () to [4] ().
•The handset(s) will ring for 1 minute.
•
To stop paging, press [SP-PHONE] or [LOCATOR/INTERCOM/TRANSFER].
3When the paged party answers, talk into the MIC.
4To disconnect the intercom, press [SP-PHONE] or [LOCATOR/
INTERCOM/TRANSFER].
•The indicator lights go out.
Handset
Press extension# 
to call
1-4=Handset
0=Base
Calling Base
Ex. Calling Base unit
Calling HS[2]
Ex. Calling Handset 2
Intercom
00-00-05
D01
Ex. Intercom between 
Handset 1 & Base unit
Base Unit
TG6500.book  Page 55  Friday, June 25, 2004  6:56 PM 
						

							Intercom
56
Answering Intercom Calls
When a handset is paged, it rings and the Ringer/Message Alert indicator flashes 
rapidly. The display shows the calling extension.
•If the Auto Talk feature is turned on (p. 23), you can also answer a page by simply 
lifting the handset off the base unit or charger (for KX-TG6502 or accessory 
handset users, p. 3).
When the base unit is being paged, it rings and the LOCATOR/INTERCOM/
TRANSFER indicator flashes.During an intercom call:
•If you have difficulty hearing while using the speakerphone on the handset or 
base unit, decrease the speaker volume by pressing [d].
•If an incoming call is being received, you will hear 2 tones (incoming call tone, 
p. 68) and the line button on the base unit will flash rapidly. 
To answer the call;
— if using the handset, press the called line soft key ( ) or ( ).
— if using the base unit, press the called line button.
1Press [C], [s] or [HOLD/INTERCOM].
•You can also answer a page by pressing any 
button
 except [d], [B] or [OFF].
2To disconnect the intercom, press [OFF].
1Press [SP-PHONE] or [LOCATOR/INTERCOM/TRANSFER].
2To disconnect the intercom, press [SP-PHONE] or
[LOCATOR/INTERCOM/TRANSFER].
•The ringer volume for intercom calls follows the higher level of the 2 lines. 
When the ringer volume is turned off for both lines (p. 24, 25), the handset and 
the base unit will ring at the low level for intercom calls.
•You cannot change the ringer tone for intercom calls.
•When the base unit user pages all handsets, only the handset user who 
answers first can talk with the base unit user.
LINE1LINE2
Handset
Ex. Base calling
Call from Base
Ex. Handset 2 calling
Call from HS[2]
Base Unit
TG6500.book  Page 56  Friday, June 25, 2004  6:56 PM 
						

							Useful Information Answering System Preparation
57
Intercom
Telephone System
For assistance, please call: 1-800-211-PANA(7262)
Voice Paging 
The base unit user can make a voice announcement that is heard through the 
speakers of all handsets.
•When 4 handsets are registered to the base unit, and if one handset user is on 
conversation using the Booster feature, one of the remaining 3 handsets will not 
receive the voice announcement.
•Only the handset user who answers first can talk with the base unit user.
•To answer the page from the handsets, see “Answering Intercom Calls” on 
page 56.
•If a handset is too close to the base unit, you may hear feedback while making the 
voice announcement. Place the handset on the base unit or charger (for 
KX-TG6502 or accessory handset users, p. 3) or press [OFF].
•It is not possible to specify which handset(s) will hear the voice announcement.
•The speaker volume for the announcement follows the higher ringer volume level 
of 2 lines on the handset (p. 24).
1Press [LOCATOR/INTERCOM/TRANSFER].
•The LOCATOR/INTERCOM/TRANSFER and SP-PHONE indicators light.
2To make a voice announcement to all handsets, press [5] ().
•You will hear a ringback tone (2 short beeps) and the SP-PHONE indicator 
flashes.
3When the SP-PHONE indicator stops flashing, speak into the MIC.
•All handset users will hear your voice through their speakers after beeps, 
“Call from Base” will be displayed and the Ringer/Message Alert 
indicator will flash rapidly on the handsets.
•The handset on the base unit will not be paged.
4When finished, press [SP-PHONE] or [LOCATOR/INTERCOM/
TRANSFER].
OR
After one of the handsets answers, talk into the MIC.
To disconnect the intercom, press [SP-PHONE] or
[LOCATOR/INTERCOM/TRANSFER].
Base Unit
TG6500.book  Page 57  Friday, June 25, 2004  6:56 PM 
						

							58
Transferring a Call
You can transfer an outside call to the base unit or a handset.
From the   to the 
From the   to the 
•When the base unit user calls all handsets, only the handset user who answers 
first can take the transferred call.
1Handset: 
(1) 
During a call, press [HOLD/INTERCOM].
•“ ” or “ ” flashes and the call is 
put on hold.
(2) To page the base unit, press [0].
(3) Wait for the paged party to answer, then you can announce the 
transfer. 
•If the paged party does not answer, press the line soft key ( ) or 
( ) that is flashing to return to the outside call.
2Base unit: Press [SP-PHONE] or [LOCATOR/INTERCOM/
TRANSFER] to answer the page.
3Handset: To complete the transfer, press [OFF].
1Base unit:
(1) During a call, press [LOCATOR/INTERCOM/TRANSFER].
•The line button flashes and the call is put on hold.
(2) To page a specified handset, press its extension number [1] ( ) to 
[4] (). 
To page all handsets, press [0].
Wait for the handset user to answer, then you can announce the 
transfer.
OR
To make a voice announcement to all handsets, press [5]
 (), 
then speak into the MIC when the SP-PHONE indicator stops 
flashing.
•If the paged party does not answer, press the line button that is flashing 
to return to the outside call.
2Handset: Press [C], [s], or [HOLD/INTERCOM] to answer the page.
•You can also answer a page by pressing any button except [d], [B] or [OFF].
3Base unit: To complete the transfer, press [SP-PHONE].
HandsetBase Unit
LINE1LINE2
Press extension# 
to transfer
1-4=Handset
0=Base 9=Mailbox
 LINE1LINE2
Ex. LINE 1 on hold.
LINE1
LINE2
Base UnitHandset
TG6500.book  Page 58  Friday, June 25, 2004  6:56 PM 
						

							Useful Information Answering System Preparation
59
Transferring a Call
Telephone System
For assistance, please call: 1-800-211-PANA(7262)
From a   to another   
(when the system has 2 or more handsets)
•If the Auto Talk feature is turned on (p. 23), the paged handset user can also 
answer a page by simply lifting the handset off the base unit or charger (for 
KX-TG6502 or accessory handset users, p. 3).
•Any user can answer a transferred call:
— for the handset, press the line soft key ( ) or ( ). 
— for the base unit, press the line button.
•If you call an extension in step 1, and the extension is in use, the handset display 
will show “Busy” then “Hold”, or busy tones will be heard from the base unit.
Press the line soft key ( ) or ( ) that is flashing or the line button that is 
flashing to return to the outside call. 
To transfer the call to another extension, repeat from step 1.
OR
To transfer the call to the Answering System to allow the caller to leave a 
message, perform the following steps:
(1) Press [HOLD/INTERCOM] on the handset or [LOCATOR/INTERCOM/
TRANSFER] on the base unit.
(2) Press [9] to transfer the caller to the Answering System greeting (p. 79). 
(The caller will hear the greeting and can leave a message after the beep.)
1During a call, press [HOLD/INTERCOM], 
then page another handset by pressing its 
extension number ([1] to [4]).
2Wait for the paged party to answer, then you can announce the 
transfer.
•The paged handset user can answer by pressing [C], [s] or 
[HOLD/INTERCOM]. (Any button except [d], [B] or [OFF] can be pressed 
to answer the page.)
•If the paged party does not answer, press the line soft key ( ) or 
( ) that is flashing to return to the outside call.
3To complete the transfer, press [OFF].
HandsetHandset
Press extension# 
to transfer
1-4=Handset
0=Base 9=Mailbox
 LINE1LINE2
Ex. LINE 1 on hold.
LINE1
LINE2
LINE1LINE2
LINE1LINE2
TG6500.book  Page 59  Friday, June 25, 2004  6:56 PM 
						

							Transferring a Call
60
Quick call transfer
You can transfer a call without waiting for the paged party to answer.
1. During a call, press [HOLD/INTERCOM].
2. Press the extension number ([0] for the base unit, [1] to [4] for the 
handset).
3. Press [OFF] to hang up.
1. During a call, press [LOCATOR/INTERCOM/TRANSFER]. 
2. Press the extension number [1]
 ( ) to [4] (), or press [0] to page all 
handsets.
3. Press [SP-PHONE] to hang up.
•The call will be transferred directly.
•The paged party can answer the transferred call:
— for the handset, press [
C], [s], or the line soft key ( ) or ( ).
— for the base unit, press [SP-PHONE] or the line button.
•After the paged party answers, the transfer is complete.
•If the paged party does not answer:
— for the handset, press the line soft key ( ) or ( ) to return to the 
outside call. 
— for the base unit, press the line button that is flashing to return to the outside 
call. 
•If the paged party does not answer within 60 seconds after you hang up, your 
phone will ring and the call will be returned to your phone. You may speak to the 
caller again by pressing the line soft key ( ) or ( ) on the handset, or 
the line button on the base unit. 
If you do not answer the call within 4 minutes, the call will be disconnected. 
After speaking to the caller, you may also transfer the caller to the Answering 
System by performing the following steps: 
(1) Press [HOLD/INTERCOM] on the handset or [LOCATOR/INTERCOM/
TRANSFER] on the base unit.
(2) Press [9] to transfer the caller to the Answering System greeting (p. 79). 
(The caller will hear the greeting and can leave a message after the beep.)
Handset
Base Unit
LINE1LINE2
LINE1LINE2
LINE1LINE2
TG6500.book  Page 60  Friday, June 25, 2004  6:56 PM