Panasonic Kx Tg5480 Operating Instructions Manual

							Answering System Preparation
81
Telephone System
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Belt Clip
You can hang the handset on your belt or pocket using the included belt clip.
To attach the belt clip To remove the belt clip 
Optional Headset
Connecting an optional headset to the handset allows hands-free phone 
conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, 
KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the 
accessories telephone number on page 2.
Connecting an optional headset
Open the headset jack cover, and insert the headset plug into the headset jack as 
shown below. 
•Headset sold separately. Model shown here is KX-TCA86.
To switch to the speakerphone while using the headset:
Press[s]. To return to the headset, press [C].
B
A
While pressing the top of the clip (1),
pull the right edge in the direction of 
the arrow (
2).
Headset Jack 
						

							82
Direct Commands
After pressing [MENU], you can also program menu items directly by pressing ([0]
to[9],[*] and [#]) instead of using the soft keys.
Menu item Command Selection items Page
Ringer volume
(Handset)Line 1[1] [1] [1] [1] : Low  [2] : Medium   
[3] : High   [0] : Off  p. 23
Line 2[1] [1] [2]
Ringer tone 
(Handset)Line 1[1] [2] [1] [1]–[4] : Tone pattern 1–4
[5]–[8] : Melody pattern 1–4p. 25
Line 2[1] [2] [2]
Incoming call tone    
(Handset)[1] [3] [1] : On  [2] : 2 times 
[0] : Offp. 61
Message play[2] –p.68
Date and time [4]Go to Step 3 on page 19. –
Voice enhancer[5] [1] : On  [0] : Off p. 35
LCD contrast [0] [1] [1]–[6] : Level 1–6 p. 22
Key tone[0] [2] [1] : On  [0] : Off p. 63
Auto talk[0] [3] [1] : On  [0] : Off p. 22
Caller ID Number Auto Edit[0] [4] [1] : On  [0] : Off p. 44
Set dial mode[0] [5] [1] [1] : Pulse  [2] : Tone p. 20
Set flash time Line 1[0] [5] [2] [1] [1] : 700 ms  [2] : 600 ms 
[3] : 400 ms  [4] : 300 ms p. 60
Line 2[0] [5] [2] [2] [5] : 250 ms  [6] : 110 ms 
[7] : 100 ms  [8] : 90 ms
Set line mode Line 1[0] [5] [3] [1] [1] : A  [2] : B p. 21
Line 2[0] [5] [3] [2]
Line selection
(Handset)[0] [5] [5] [0] : Auto  [1] : Line 1
[2] : Line 2
p. 62
Number of rings Line 1[0] [6] [1] [1] [2]–[7] : 2–7 rings
[0] : Toll saverp. 30
Line 2[0] [6] [1] [2]
Recording time Line 1[0] [6] [2] [1] [1] : 1 minute[2] : 2 minute
[3] : 3 minute
[0] : Greeting onlyp. 29
Line 2[0] [6] [2] [2]
Remote code[0] [6] [3]  Go to Step 5 on page 75. –
Recording mode[0] [6] [4] [1] : Standard recording
(60 min)
[2] : Enhanced recording
(30 min)p. 31
Handset 
						

							Useful Information
Answering System Preparation
83
Direct Commands
Telephone System
For assistance, please call: 1-800-211-PANA(7262) During programming:
When “ ” or “ ” is displayed, press the right soft key to save the new 
settings.
To exit programming, press [OFF].
•If you press the direct command incorrectly, press [OFF], then re-enter 
programming mode by pressing [MENU].
• For function details, see the corresponding pages.
Change language[0] [8] [1] : English  [2] : Spanish p. 20
Message alert[0] [#] [1] : On  [0] : Off p. 31
Ringer tone 
(Base unit)Line 1[0] [*] [1] [1] [1]–[4] : Tone pattern 1–4
[5]–[8] : Melody pattern 1–4p. 26
Line 2[0] [*] [1] [2]
Incoming call tone
(Base unit)[0] [*] [2] [1] : On  [2] : 2 times  
[0] : Offp. 61
Line selection
(Base unit)[0] [*] [5] [0] : Auto  [1] : Line 1
[2] : Line 2
p. 63
Ringer volume 
(Base unit)Line 1[0] [*] [6] [1] [1] : Low  [2] : Medium   
[3] : High  [0] : Off  p. 24
Line 2[0] [*] [6] [2]
Handset registration[0] [0]  Go to Step 4 on page 64. –
Phone book[*]To store an item, go to Step 
2 on page 46.
To search for items, go to 
Step 2 on page 48.–
Menu item Command Selection items Page
SAVEOK 
						

							84
If the Following Appear on Your Display...
The following will be displayed on the handset when the unit needs your attention.
Display messageCause & Remedy
Recharge battery•The battery needs to be charged. Recharge the 
battery (p. 16).
Charge for 6 HRS•The battery has been discharged. The handset will 
not work. Fully charge the battery (p. 16).
No link to base.
Move closer to
base and try
again.•The handset has lost communication with the base 
unit. Walk closer to the base unit, and try again.
•Confirm the base unit’s AC adaptor is plugged in.
•Raise the base unit antennas.
•The handset’s registration may have been canceled. 
Re-register the handset  (p. 64).
Please lift up 
and try again.•A handset button was pressed while the handset was 
on the base unit. Lift the handset and press the 
button again.
Busy•The called base unit is in use.
•The base unit user is using the line(s). Wait until  the 
line status icon goes out.
    Error!!
•When you tried to re-register the handset, the 
handset and base unit could not link for some reason, 
such as interference from electrical appliances. Move 
the handset and base unit away from any electrical 
appliances and try again.
System is busy. 
Please try again 
later.•The Answering System is in use (answering a call or 
playing back messages). Try again later.
•The handset has lost communication with the base 
unit. Walk closer to the base unit and try again.
Phone book full
•When you tried to store an item in the phone book, 
the phone book memory was full. Press [OFF] to exit 
programming mode. To erase other items from the 
phone book, see page 50. 
						

							Answering System Preparation
85
Telephone System
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on 
Your Display...” (p. 84) for the Cause & Remedy.
Telephone System
Problem Cause & Remedy
“No link to base.
Move closer to
base and try
again.” is displayed and an 
alarm tone sounds.•The handset has lost communication with the 
base unit. Walk closer to the base unit, and try 
again.
•
Confirm the base unit’s AC adaptor is plugged in.
•Raise the base unit antennas.
•If the above remedies do not solve the 
problem, the handset may have lost 
communication with the base unit. Register 
the handset again (p. 64).
Static, sound cuts in/out, fades. 
Interference from other 
electrical units.•Move the handset and base unit away from 
other electrical appliances (p. 3).
•Walk closer to the base unit.
•Raise the base unit antennas.
•Turn on the Clarity Booster feature (p. 35).
•If the unit is connected to a telephone line with 
DSL service, you may hear noise from the 
receiver or speaker during conversations. We 
recommend connecting a noise filter (contact 
your DSL service provider) to the telephone 
line between the base unit and the telephone 
line jack.
The base unit/handset does 
not ring.•The ringer volume is turned off. Set to high, 
medium, or low (p. 23, 24).
The handset display is blank.•If the handset display is blank, fully charge the 
battery (p. 15).
You cannot program any 
function items.•Programming is not possible while the 
handset or base unit is being used.
•Do not pause for over 60 seconds while 
programming.
•Walk closer to the base unit.
•While another user is listening to messages or 
the Answering System is handling a call, you 
cannot program. Try again later.
While programming or 
searching, the handset or base 
unit starts to ring and the 
program/search stops.•A call is coming in. To answer the call, press 
[
C],[s], or the called line soft key ( ) 
or ( ) on the handset, or press 
[SP-PHONE] or the called line button on the 
base unit. Start again from the beginning after 
hanging up.LINE1
LINE2 
						

							Troubleshooting
86
You cannot make an intercom/
outside call.•Your handset is in remote operation mode 
(p. 68). Exit by pressing [OFF].
•The handset you called is too far from the 
base unit.
You cannot redial.•If the last number dialed was more than 48 
digits long, the number will not be redialed 
correctly.
•The [REDIAL/PAUSE] button functions as 
either redial or pause. It will redial the last 
number dialed if pressed before dialing any 
digits (p. 33, 37). If another number has been 
dialed first, it will operate as a pause button 
(p. 58).
You cannot make long 
distance calls.•Please make sure you have long distance 
service. 
The handset does not display 
the caller’s name and/or phone 
number.•You have not subscribed to Caller ID service. 
Contact your telephone company to 
subscribe.
•If your unit is connected to any additional 
telephone equipment such as Caller ID box or 
wireless telephone jack, disconnect the unit 
from the equipment and plug the unit directly 
into the wall jack.
•If the unit is connected to a telephone line with 
DSL service, the unit may not display caller’s 
name and/or phone number properly. We 
recommend connecting a noise filter (contact 
your DSL service provider) to the telephone 
line between the unit and the telephone line 
jack.
•The name display service may not be 
available in some areas. Contact your 
telephone company for details.
•Other telephone equipment may be interfering 
with this unit. Disconnect the other equipment 
and try again.
•The caller requested not to send caller 
information (p. 40).
•If a call is being transferred to you, the caller 
information will not be displayed.
•Generally caller information is displayed from 
the 2nd ring.
Problem Cause & Remedy 
						

							Useful Information
Answering System Preparation
87
Troubleshooting
Telephone System
For assistance, please call: 1-800-211-PANA(7262)
The handset cannot 
automatically edit the Caller 
List/incoming phone numbers.•The Caller ID Number Auto Edit feature is 
turned off. Turn it on (p. 44) and try again.
•You need to press [
C],[s], or a line soft key 
( ) or ( ) after editing the number.
The handset display exits the 
Caller List or phone book.•Do not pause for over 60 seconds while 
searching.
The Ringer/Message Alert 
indicator flashes slowly when 
the handset is not ringing and 
in use.•The Message Alert is turned on and new 
messages have been recorded. Turn the 
Message Alert off (p. 31) or listen to the new 
messages (p. 67, 68, 74).
You cannot have a 
conversation using the 
headset.•Make sure the optional headset is connected 
properly (p. 81).
•If “SP-phone” is displayed on the handset, 
press [C] to switch to the headset.
Problem Cause & Remedy
LINE1LINE2 
						

							Troubleshooting
88
Answering System
Problem Cause & Remedy
The Answering System is on, 
but incoming messages are not 
recorded.•The recording time is set to “Greeting only”. Select 
“1 minute”, “2 minutes” or “3 minutes” (p. 29).
•Memory is full. Erase unnecessary messages (p. 71).
•The Answering System is not turned on for the 
line you wish to record messages from. Select 
the desired line or both lines by pressing [LINE
SELECT] repeatedly, then turn the Answering 
System on again
(p. 65).
“ ” flashes and the 
ANSWER ON indicator flashes 
rapidly. No new messages are 
recorded.•Memory is full. Erase unnecessary messages 
(p. 71).
You cannot operate the 
Answering System from the 
base unit or the handset.•If another user is listening to messages or the 
Answering System is handling a call, you cannot 
operate the Answering System. Try again later.
You cannot operate the 
Answering System from a touch 
tone phone.•Make sure you entered the correct remote 
code (p. 75).
•The Answering System may not respond if the 
tones are too short to activate the unit. Press 
each button firmly.
•
The Answering System is off. Turn it on (p. 65).
When you play back messages 
or turn on the Answering 
System, the base unit and 
handset announce the wrong 
day and time.•The date and time may be set incorrectly. Set 
the date and time again (p. 19).
Caller ID information is not 
displayed during message 
playback (p. 70).•Caller ID information will not be displayed
— if a message is recorded by using [MEMO]
(p. 72), or
—
if a call is transferred to the Answering System 
and the caller leaves a message (p. 73).
Although you tried to erase all 
messages, all messages are 
not erased.•If you pressed a button to start another operation 
before you hear “
No messages”, erasing is 
stopped. Erase messages again (p. 71, 72).
The NEW MESSAGE indicator 
still flashes even if you have 
listened to all new messages.•The other line has new messages. Select that 
line by pressing [LINE SELECT], then play 
back the new messages (p. 67).
•If you selected lines to play back messages, 
memo messages will not be played. Play back 
messages without selecting lines first (p. 67).
An incoming message recorded 
for a line is not played after 
pressing[MESSAGE].•Select the line for that message by pressing 
[LINE SELECT], then press [MESSAGE]
(p. 67).
FULL 
						

							Useful Information
Answering System Preparation
89
Troubleshooting
Telephone System
For assistance, please call: 1-800-211-PANA(7262)
General
Memo messages are not 
played after pressing 
[MESSAGE].•You may have pressed [LINE SELECT] before 
pressing [MESSAGE]
.Press[MESSAGE]
again without pressing [LINE SELECT] (p. 67).
Problem Cause & Remedy
The handset/base unit does not 
work.•Check the settings (p. 11–16).
•Check whether the dialing mode setting is 
correct (p. 20).
•Fully charge the battery (p. 15).
•Clean the charge contacts and charge again 
(p. 16).
•Check battery installation (p. 15).
•Unplug the base unit’s AC adaptor to reset it. 
Plug in, and try again.
•Re-install the battery (p. 15) and fully charge it.
“Recharge battery” is 
displayed, “
3” flashes, 
or the handset beeps 
intermittently.•Fully charge the battery (p. 15, 16).
“Charge for 6 HRS” and 
“
4” are displayed and the 
handset does not work.•The battery has been discharged. Fully charge 
the battery (p. 15, 16).
You charged the battery fully, 
but “Recharge battery” is 
still displayed and/or “
3”
continues to flash, or “Charge
for 6 HRS” and “
4” are 
displayed.•Clean the charge contacts and charge again 
(p. 16).
•
The battery may need to be replaced. If you 
install a new battery, fully charge it (p. 15, 16).
The CHARGE indicator does 
not go out after the battery has 
been charged.•This is normal.
If you cannot solve your 
problem•Visit our website:
http://www.panasonic.com/consumersupport
•Contact us via the web at: 
http://www.panasonic.com/contactinfo
•Call our customer call center at: 
1-800-211-PANA(7262)
Problem Cause & Remedy 
						

							90
Important Safety Instructions
When using this unit, basic safety precautions should always be followed to reduce 
the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol 
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen 
sink, or the like.
5. Place this unit securely on a stable surface. Serious damage and/or injury may 
result if the unit falls.
6. Do not cover slots and openings on the unit. They are provided for ventilation 
and protection against overheating. Never place the unit near radiators, or in a 
place where proper ventilation is not provided.
7. Use only the power source marked on the unit. If you are not sure of the type of 
power supplied to your home, consult your dealer or local power company.
8. Do not place objects on the power cord. Install the unit where no one can step 
or trip on the cord.
9. Do not overload wall outlets and extension cords. This can result in the risk of 
fire or electric shock.
10. Never push any objects through slots in this unit. This may result in the risk of 
fire or electric shock. Never spill any liquid on the unit.
11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit 
to an authorized servicenter when service is required. Opening or removing 
covers may expose you to dangerous voltages or other risks. Incorrect 
reassembly can cause electric shock when the unit is subsequently used.
12. Unplug this unit from the wall outlet and refer servicing to an authorized 
servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating instructions. 
Adjust only controls covered by the operating instructions. Improper 
adjustment may require extensive work by an authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.
13. During thunderstorms, avoid using telephones except cordless types. There 
may be a remote risk of an electric shock from lightning.
14. Do not use this unit to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS