Panasonic Kx Tg5480 Operating Instructions Manual
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Useful Information Answering System Preparation 51 Telephone System For assistance, please call: 1-800-211-PANA(7262) Speed Dialer Storing Phone Numbers You can store up to 10 phone numbers in the base unit. The dialing buttons ([0] to [9]) function as memory stations. Make sure the base unit is not being used. •If a pause is required when dialing, press [REDIAL/PAUSE] where needed. “” is displayed when [REDIAL/PAUSE] is pressed. A pause counts as one digit (p. 58). •When [*] is pressed, “ ” is displayed. When [#] is pressed, “ ” is displayed. •If a phone number is stored in a memory location which already contains a phone number, the old number will be erased. •We recommend you make a note of which phone numbers are stored in which memory locations. To erase a stored number 1. Press [PROGRAM], then press [AUTO]. 2. Press the memory station number ([0] to [9]) for the phone number to be erased. •A long beep sounds and the phone number is erased. Dialing a Stored Phone Number •Speed dial numbers stored in the base unit can only be dialed from the base unit. 1Press[PROGRAM]. •The IN USE indicator flashes and “” is displayed. 2Enter a phone number of up to 32 digits. •The last digit of the entered number is displayed. •If you misdial, press [PROGRAM], and start again from step 1. 3Press[AUTO]. 4Press a memory station number ([0] to [9]). •A long beep sounds and the phone number is saved. •To store other numbers, repeat from step 1. 1Press[SP-PHONE] or a line button. 2Press[AUTO]. 3Press a memory station number ([0] to [9]). •The stored number is dialed. Base Unit [SP-PHONE] Memory Sta ti on Numbers [REDIAL/PAUSE] LINE Buttons [PROGRAM] [AUTO] Base Unit
52 Intercom Intercom calls can be made between the handset and the base unit. Making Intercom Calls From From Using this feature, you can also locate a misplaced handset. 1Press[HOLD/INTERCOM]. •The paged unit will ring for 1 minute. •To stop paging, press [OFF]. 2When the paged party answers, start talking. •You can switch to the speaker by pressing [s]. To switch back to the receiver, press [C]. 3To disconnect the intercom, press [OFF]. 1Press[LOCATOR/INTERCOM/TRANSFER]. •The LOCATOR/INTERCOM/TRANSFER and SP-PHONE indicators light. •The handset will ring for 1 minute. • To stop paging, press [SP-PHONE] or [LOCATOR/INTERCOM/TRANSFER]. 2When the paged party answers, talk into the MIC. 3To disconnect the intercom, press [SP-PHONE] or [LOCATOR/ INTERCOM/TRANSFER]. •The indicator lights go out. During an intercom call: •If you have difficulty hearing while using the speakerphone on the handset or base unit, decrease the speaker volume by pressing [d]. •If an incoming call is being received, you will hear 2 tones (incoming call tone, p. 61) and the line button on the base unit will flash rapidly. To answer the call; — if using the handset, press the called line soft key ( ) or ( ). — if using the base unit, press the called line button. Handset Calling Base Intercom 00-00-05 Base Unit LINE1LINE2
Useful Information Answering System Preparation 53 Intercom Telephone System For assistance, please call: 1-800-211-PANA(7262) Answering Intercom Calls When the handset is paged, it rings and the Ringer/Message Alert indicator flashes rapidly. •If the Auto Talk feature is turned on (p. 22), you can also answer a page by simply lifting the handset off the base unit. When the base unit is being paged, it rings and the LOCATOR/INTERCOM/ TRANSFER indicator flashes. 1Press[C],[s] or [HOLD/INTERCOM]. •You can also answer a page by pressing any button except [d], [B]or[OFF]. 2To disconnect the intercom, press [OFF]. 1Press[SP-PHONE] or [LOCATOR/INTERCOM/TRANSFER]. 2To disconnect the intercom, press [SP-PHONE] or [LOCATOR/INTERCOM/TRANSFER]. •The ringer volume for intercom calls follows the higher level of the 2 lines. When the ringer volume is turned off for both lines (p. 23, 24), the handset and the base unit will ring at the low level for intercom calls. •You cannot change the ringer tone for intercom calls. Handset Call from Base Base Unit
54 Transferring a Call You can transfer an outside call to the base unit or the handset. From the to the •If the base unit is in use, the handset display will show “Busy” then “Hold”. Press the line soft key () or () that is flashing to return to the outside call. OR To transfer the call to the Answering System to allow the caller to leave a message, perform the following steps: (1) Press [HOLD/INTERCOM]. (2) Press [9] to transfer the caller to the Answering System greeting (p. 73). (The caller will hear the greeting and can leave a message after the beep.) From the to the •If the Auto Talk feature is turned on (p. 22), the paged handset user can also answer a page by simply lifting the handset off the base unit. 1Handset: (1) During a call, press [HOLD/INTERCOM]. •“ ” or “ ” flashes and the call is put on hold. (2) To page the base unit, press [0]. (3) Wait for the paged party to answer, then you can announce the transfer. •If the paged party does not answer, press the line soft key ( ) or ( ) that is flashing to return to the outside call. 2Base unit: Press [SP-PHONE] or [LOCATOR/INTERCOM/ TRANSFER] to answer the page. 3Handset: To complete the transfer, press [OFF]. 1Base unit: (1) During a call, press [LOCATOR/INTERCOM/TRANSFER]. •The line button flashes and the call is put on hold. (2) Wait for the handset user to answer, then you can announce the transfer. •If the paged party does not answer, press the line button that is flashing to return to the outside call. 2Handset: Press [C],[s], or [HOLD/INTERCOM] to answer the page. •You can also answer a page by pressing any button except[d], [B]or[OFF]. 3Base unit: To complete the transfer, press [SP-PHONE]. HandsetBase Unit LINE1LINE2 Press extension# to transfer 1-4=Handset 0=Base 9=Mailbox LINE1LINE2 Ex. LINE 1 on hold. LINE1 LINE2 LINE1LINE2 Base UnitHandset
Useful Information Answering System Preparation 55 Transferring a Call Telephone System For assistance, please call: 1-800-211-PANA(7262) Quick call transfer You can transfer a call without waiting for the paged party to answer. From the to the 1. During a call, press [HOLD/INTERCOM]. 2. Press [0]. 3. Press [OFF] to hang up. From the to the 1. During a call, press [LOCATOR/INTERCOM/TRANSFER]. 2. Press [SP-PHONE] to hang up. •The call will be transferred directly. •The paged party can answer the transferred call: — for the handset, press [ C],[s], or the line soft key ( ) or ( ). — for the base unit, press [SP-PHONE] or the line button. •After the paged party answers, the transfer is complete. •If the paged party does not answer: — for the handset, press the line soft key ( ) or ( ) to return to the outside call. — for the base unit, press the line button that is flashing to return to the outside call. •If the paged party does not answer within 60 seconds after you hang up, your phone will ring and the call will be returned to your phone. You may speak to the caller again by pressing the line soft key ( ) or ( ) on the handset, or the line button on the base unit. If you do not answer the call within 4 minutes, the call will be disconnected. After speaking to the caller, the handset user can also transfer the caller to the Answering System by performing the following steps: (1) Press [HOLD/INTERCOM] on the handset. (2) Press [9] to transfer the caller to the Answering System greeting (p. 73). (The caller will hear the greeting and can leave a message after the beep.) HandsetBase Unit Base UnitHandset LINE1LINE2 LINE1LINE2 LINE1LINE2
56 Conference Calls Conference call with 2 outside calls While you are talking with an outside caller, you can make or answer a second call on the other line, and then combine the calls to establish a conference call. • To hang up both lines, press [OFF]. • To hang up only one line, press the line soft key ( ) or ( ) for the party with which you want to continue talking. • To put both lines on hold, press [HOLD/INTERCOM]. To talk with only one caller, press the line soft key ( ) or ( ) for the party with which you want to continue talking. To resume both lines, press the soft key ( ).• To hang up both lines, press [SP-PHONE]. • To hang up only one line, press the line button for the party with which you want to continue talking. • To put both lines on hold, press [HOLD]. To talk with only one caller, press the line button. To resume both lines, press [CONF]. •You cannot call another user to make a conference call.To join the conference call with the handset or base unit, press either line soft key ( ) or ( ) on the handset or either line button on the base unit. One more extension can join the conference call. 1During a call, press [HOLD/ INTERCOM] 2 times to put the first call on hold. 2To make or answer a second call, select the other line by pressing the line soft key () or (). 3When the second call is connected, press the soft key ( ) on your unit to make a conference call. Handset LINE1LINE2 CONF LINE1LINE2 LINE1LINE2 CONF 1During a call, press [HOLD] to put the first call on hold. 2Press the other line button to make or answer a second call. 3When the second call is connected, press [CONF] on your unit to make a conference call. Base Unit LINE1LINE2
Useful Information Answering System Preparation 57 Conference Calls Telephone System For assistance, please call: 1-800-211-PANA(7262) Conference with an outside call and an intercom call While you are talking with an outside caller, another user can join the conversation using the handset or the base unit and establish a conference call. •To leave the conference, press [OFF] on the handset or press [SP-PHONE] on the base unit. The 2 other parties can continue the conversation. •During a conference, the outside call can be placed on hold by pressing [HOLD/ INTERCOM] on the handset or [HOLD] on the base unit. Internal communications between the handset and base unit are not suspended. Only the person who placed the call on hold can resume the full conference by pressing the soft key ( ) on the handset or [CONF] on the base unit. Call Share This feature allows the base unit or the handset to join an existing outside call. •To prevent the base unit from joining your conversation, turn the Call Privacy feature on (p. 58). •A maximum of 4 parties including 1 or 2 outside parties can join a conversation. To join a conversation (Call Share) Press the line soft key ( ) or ( ). •“Conference” is displayed. Press the line button. 1During a call, press [HOLD/ INTERCOM]. •The call is put on hold. 2To page the base unit, press [0]. 3When the paged party answers, press the soft key ( ) on your unit to make a conference call. Handset CONF 1During a call, press [LOCATOR/INTERCOM/ TRANSFER] to page the handset. •The call is put on hold. 2When the paged party answers, press [CONF] on your unit to make a conference call. Base Unit CONF HandsetLINE1LINE2 Base Unit
58 Special Features Muting Your Conversation During a call, you can mute your phone so the other party cannot listen to you. When muting your conversation, you can hear the other party. Press the soft key ( ). •“Mute” will be displayed for a few seconds and “ ” will flash. • To release the mute, press the soft key () again. •If you press [C]or[s] to switch between the receiver and speaker, the mute will be released. Press [MUTE]. •The SP-PHONE indicator flashes. • To release the mute, press [MUTE] again or press [SP-PHONE]. Call Privacy Call Privacy allows you to prevent other users from joining your conversation with an outside caller. To allow other users to join your conversation, leave this feature off. This feature is only available for the handset. To turn the Call Privacy feature on 1. Press [MENU]during an outside call. 2. Press [2] to select “2=Privacy on”. •“PRIVACY” is displayed when this feature is turned on. To turn this feature off, press [2] to select “2=Privacy off” in step 2. •In step 2, you can also select “2=Privacy on” or “2=Privacy off ”by pressing [d]or[B] then pressing the soft key ( ). •While the Call Privacy feature is turned on, other users cannot join the conversation. •Call Privacy will turn off after you hang up the call. Using the PAUSE Button (For PBX Line/Long Distance Calls) We recommend you press [REDIAL/PAUSE] if a pause is required for dialing with a PBX or to make a long distance call. Ex. Line access number [9] (PBX) [9]N[REDIAL/PAUSE]N •Pressing [REDIAL/PAUSE] once creates a 3.5 second pause. This prevents misdialing when you dial after confirming the entered number (p. 33) or dial a stored number (p. 47, 49, 51). •Pressing [REDIAL/PAUSE] more than once increases the length of the pause between numbers. HandsetMUTE MUTE MUTE Base Unit Handset 1=Phone book 2=Privacy on 3=Booster on SELECT HandsetBase Unit Phone number
Useful Information Answering System Preparation 59 Special Features Telephone System For assistance, please call: 1-800-211-PANA(7262) Te m p o r a r y To n e D i a l i n g (For Rotary or Pulse Service Users) Press[*] (TONE) before entering access numbers which require tone dialing. •The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the dialing mode will return to pulse. For Call Waiting Service Users If another call is received on the same line during a conversation, you will hear a call waiting tone. Press [FLASH/CALL WAIT] to answer the second call. •The first call is put on hold. •To return to the first caller, press [FLASH/CALL WAIT] again. •Call Waiting service cannot be used when: — the first call on the same line is put on hold, — the Answering System is handling a call on the same line, or — you are having a conference call on both lines. •If this function does not operate properly, consult your telephone company for details. Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services (CWID), when a second call is received on the same line while talking, the second caller’s information will be displayed. After you hear a call waiting tone while talking, the display shows the caller’s name with the phone number, “Waiting” and the line. •Contact your telephone company for details about availability in your area, and to verify that CWID service is activated on your telephone line. •The caller’s information will only be shown on the display of the handset which is on the outside call on the same line. HandsetBase Unit HandsetBase Unit Handset BROWN,NANCY 1-555-666-7777 -Waiting--Line1-
Special Features 60 FLASH Button Pressing[FLASH/CALL WAIT] allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as call waiting. •Pressing [FLASH/CALL WAIT]cancels the mute (p. 58) or the Temporary Tone Dialing mode (p. 59). Selecting the flash time The flash time depends on your telephone exchange or host PBX. You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”. Each line has its own setting. The factory preset for both lines is “700 ms”. •The setting should stay at 700 ms unless pressing [FLASH/CALL WAIT] fails to pick up the Call Waiting call. •If PBX functions do not work correctly, consult your PBX supplier for the correct settings. 1Press[MENU]. 2Scroll to “Initial setting” by pressing [d]or [B], then press the soft key ( ). 3Scroll to “Set tel line” by pressing [d]or [B], then press the soft key ( ). 4Scroll to “Set flash time” by pressing [d] or [B], then press the soft key ( ). 5Press[d](Line1) or [B] (Line2) to select the line. 6Select the flash time by pressing [d]or[B]. 7Press the soft key ( ). •To select the other line, repeat from step 4. 8Press[OFF]. HandsetBase Unit Handset SELECTInitial setting SELECTSet tel line SELECTSet flash time Set flash time d=Line1 B=Line2 Set flash time Line1:700ms SAVE