Panasonic Kx Tg5240 Operating Instructions Manual

							Telephone System
Useful Information Answering System Preparation
61For assistance, please call: 1-800-211-PANA(7262)
Mailbox Features
The Answering System provides three voice mailboxes. You can share these 
mailboxes with other members of your family or office as you wish. Callers from 
touch tone phones can specify a mailbox in which to leave a message. If callers do 
not specify a mailbox or call from rotary telephones, messages will be recorded into 
Mailbox 1.
When someone calls
When the Answering System is on (p. 63), callers will hear a greeting message 
(p. 23). 
— While or after hearing the greeting, callers can specify a mailbox by pressing 
[#][1] (Mailbox 1), [#][2] (Mailbox 2) or [#][3] (Mailbox 3). They will then hear 
“Please leave your message”, and they can start recording a message.
• If you would like callers to leave messages in a specific mailbox, we 
recommend you record a greeting message such as: “Hello, this is (your name 
and/or number). Sorry, we cannot take your call. If you have a message, for 
John press [#] and [1], for Jane press [#] and [2], for Jack press [#] and [3], 
before the beep. Or just stay on the line and leave a message after the beep. 
Thank you.”
— Callers wait until the greeting ends, then they can leave a message. Messages 
will be automatically recorded into Mailbox 1 if no mailbox is specified.
Useful information
•You can leave a memo message for other users in a mailbox with the base unit 
(p. 68).
•You can transfer a call to one of the mailboxes, in which callers can leave a 
message (p. 69).
•If you want to prevent unauthorized people from listening to messages in Mailbox 
2 or 3, you can assign a password to each mailbox (p. 62).
•The total recording time of all messages (greeting, incoming and memo) is 
about 16 minutes (about 8 minutes in “Enhanced recording” mode, p. 26). If 
messages are recorded in noisy rooms, the time may be shortened by up to 3 
minutes.
•To select the caller’s recording time, see page 24.
•A maximum of 64 messages (including the greeting and memo messages) can 
be recorded.
Incoming
Voice Messages
Mailbox1M
ailbox2Mailbox3
If not specified
Caller 
presses
[#][2].
Caller 
presses
[#][1].
Caller 
presses
[#][3].
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							Mailbox Features
62
Setting the Mailbox Password (for Mailbox 2 and 3) 
You can use Mailbox 2 or 3 as personal mailboxes. To prevent unauthorized people 
from accessing your mailbox and listening to your messages, assign a 
2-digit password (00–99) to Mailbox 2 or 3. Each password and the remote code 
(p. 71) must be unique. Once a password is assigned to Mailbox 2 or 3, no one can 
listen to messages without entering the password.
To confirm the password, repeat steps 1 to 5.
•The password is displayed. When finished, press [OFF].
To erase the password
Press the soft key ( ) in step 6, press the soft key ( ), and press 
[OFF].
•You can access the mailbox without entering the password.
1Press [MENU].
2Scroll to “Initial setting” by pressing 
[d] or [B], then press the soft key ( ).
3Press the soft key ( ) at “Set 
answering”.
4Scroll to “Set mailbox2&3” by pressing 
[d] or [B], then press the soft key ( ).
5Select the mailbox by pressing [B] (Mailbox 
2) or [d] (Mailbox 3).
6Enter a 2-digit password (00–99).
•If you entered the wrong password, re-enter the 
correct one.
7Press the soft key ( ).
•If the handset beeps 3 times, you entered the same password as the other 
mailbox or the remote code (p. 71), or you entered a one-digit password. 
Start again from step 6 and select another password.
8Press [OFF].
Handset
SELECTInitial setting
SELECTSet answering
SELECTSet mailbox2&3
Set password
      
^=Mailbox2
      V=Mailbox3
Set password
Mailbox2 :22
Ex. Entered 22.
SAVE
CLEARSAVE
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							Telephone System
Useful Information Answering System Preparation
63For assistance, please call: 1-800-211-PANA(7262)
Automatic Answering Operation
The Answering System allows the unit to answer calls with a greeting message. 
Callers can then leave a message in a mailbox (p. 61). 
Setting the Unit to Answer Calls 
Press [ANSWER ON] to turn on the Answering 
System.
•The indicator lights and the unit announces 
“Answer set” and the current day and time. 
If “Answer set. Set time” is heard, set the date and 
time 
(p. 17).
•The unit will announce the remaining recording 
time if it is less than 3 minutes. 
•When no recording time is available, you will need 
to erase any unnecessary messages before new messages can be recorded 
(p. 67). The unit can indicate that memory is full in the following ways: 
—
“  ” will flash on the base unit and the ANSWER ON indicator will flash rapidly.
— The unit will announce “Memory full” when you press [ANSWER ON], 
[GREETING REC]
, or [MEMO], and after playing back messages or recording 
a message.
•If you do not want the unit to answer calls, press [ANSWER ON] again to turn off 
the Answering System. The indicator goes out and “Answer off” is heard.
•
You can also turn on the Answering System remotely from an outside phone (p. 73).
•If you subscribe to Caller ID (p. 32), Caller ID information automatically adjusts the 
date and time when a call is received, provided you have already set the date and 
time manually (p. 17).
Monitoring Incoming Calls 
While a caller is leaving a message, you can monitor the call through the base unit 
speaker.
 •To increase the speaker volume while monitoring, press [B]. To decrease volume, 
press [d].
To answer a call while monitoring, press [SP-PHONE] on the base unit or press 
[C] or [s] on the handset. 
To turn the incoming call monitoring feature off
When the base unit is not in use, press [GREETING CHECK], then press [d] 
repeatedly until “0” is displayed. (Make sure the Answering System is turned on.)
OR
While monitoring, press [d] repeatedly until “0” is displayed.
•If the incoming call monitoring feature is turned off, it will remain off when the next 
call is monitored.
•If you adjust the speaker volume while playing back messages or using the 
speakerphone, the speaker volume for monitoring will be turned on again. To turn 
the speaker volume off, see “To turn the incoming call monitoring feature off” of 
above step.
Base Unit
[ANSWER ON] 
and Indicator 
FULL
Base Unit
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							64
Listening to Messages
Using the Base Unit
You can see the total number of recorded 
messages on the base unit display. If the 
ANSWER ON indicator flashes, new messages 
have been recorded. The mailbox icons 
(, 
 
and ) which have new messages 
also flash on the base unit display. 
•If only old messages exist in a mailbox, the 
mailbox icon will be displayed but will not flash.
•If the Message Alert is turned on (p. 26), the Ringer/Message Alert indicator on 
the handset will flash slowly when new messages have been recorded and the 
handset is not in use.
To play back messages
Press the MAILBOX button ([MAILBOX 1], [MAILBOX 2], or 
[MAILBOX 3]).
•The unit announces “Mailbox (No.)” and the number of new messages in the 
mailbox, then plays back the new messages.
•
If the mailbox also contains old messages, only new messages will be played back.
•When the mailbox has no new messages, the unit announces “Mailbox (No.)” and 
“
No new messages. All message playback”, then plays back all messages in the mailbox.
When Mailbox 2 or 3 has a password
1. Press [MAILBOX 2] or [MAILBOX 3].
•“Enter Mailbox password” will be heard.
2. Enter the Mailbox password (p. 62).
•The unit announces “Mailbox (No.)” and the number of new messages in the 
mailbox, then plays back the new messages.
•
If the mailbox also contains old messages, only new messages will be played 
back.
• When the mailbox has no new messages, the unit announces “Mailbox 
(No.)” and “No new messages. All message playback”, then plays back all 
messages in the mailbox.
•During playback, the display shows the message number of the mailbox and the 
mailbox icon. 
•At the end of the last message of the mailbox, “End of final message” is heard. The 
unit will announce the remaining recording time if it is less than 3 minutes.
•When the mailbox has no messages, the unit announces “Mailbox (No.)” and “No 
messages”.
•If a call is received during playback, the unit rings and playback stops. To answer 
the call, press [SP-PHONE]. For playback, start again from the beginning after 
hanging up.
Voice Day/Time Stamp: During playback, the unit will announce the day and 
time when each message was recorded (p. 17).
Base Unit
BOX BOX 3BOX BOX 1BOX BOX 2
Ex. Mailbox 1 has new messages; 
Mailbox 2 has old messages; 
Mailbox 3 has no messages.
BOX 1
BOX 2BOX 3
BOX BOX 2
Ex. Mailbox 2
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							Useful Information Answering System Preparation
65
Listening to Messages
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Using the Handset (Remote Operation) 
If “  ” flashes, there are new messages. If there are only old messages 
“
  ” is displayed but will not flash.
•If the Message Alert is turned on (p. 26), the Ringer/Message Alert indicator on 
the handset will flash slowly when new messages have been recorded and the 
handset is not in use.
To play back messages
•If you do not select a mailbox in step 2, messages in Mailbox 1 will be played.
•“
  ” will remain on the display after listening to messages.
•You can switch to another mailbox by pressing [#] and the mailbox number ([1] to 
[3]) during the remote operation.
•If a call is received during playback, the unit rings and playback stops. To answer 
the call, press [C] or [s]. For playback, start again from the beginning after 
hanging up. 
•At the end of the last message, “End of final message” is heard. The unit will 
announce the remaining recording time if it is less than 3 minutes.
•If you hear “Memory full” after playback, erase unnecessary messages (p. 67). 
•When memo messages are played (p. 68), “MEMO” is displayed.
•When the mailbox has no messages, the unit announces “Mailbox (No.)” and “No 
messages”.
•During playback, you can turn the Answering System on or off. To turn the system 
on, press [8] during playback. To turn off, press [0].
1Press the soft key ( ).
•A beep sounds and “Please select Mailbox” will be 
heard from the speaker. To switch to the 
receiver, press [
C]. To switch back to the 
speaker, press [s].
•The icons for mailboxes that have new 
messages will flash.
2Press the soft key ( ,  , or  ).
•If “Enter Mailbox password” is announced and 
displayed, Mailbox 2 or 3 has a password. Enter 
the password (p. 62).
•“Mailbox (No.)” and the number of new 
messages will be announced, and new 
messages will be played.
•When the mailbox has no new messages, the unit announces “Mailbox 
(No.)” and “No new messages. All message playback”, and plays back all 
messages in the mailbox.
•To play all messages in the mailbox, press [5].
•If you do not press any button, the voice menu will start (p. 66).
3To end remote operation, press [OFF]. 
Handset
PLAY
PLAY
PLAY
 7 missed calls
CIDPLAYC
Ex. New messages exist.
BOX 1BOX 2BOX 3
Remote operation
  BOX 1BOX 2BOX 3
Ex. Mailbox 1 has new
messages.
PLAY
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							Listening to Messages
66
Vo i c e  m e n u
If you do not press any buttons at the end of the last message, the unit will 
announce “End of final message” and the voice menu will begin. 
The unit announces, “Press 4 to play back new messages. Press 5 to play back all 
messages.”
•
You can press buttons for other playback options (see below) or select another 
mailbox by pressing 
[#] and the mailbox number ([1] to [3]) even if the voice menu 
has started.
•If you do not press any button within 10 seconds after the voice menu, the 
handset will exit remote operation.
During playback 
For Caller ID service users (p. 32)
During playback, the handset display shows the name and/or number of the 
caller whose message is being played.
To call the displayed number:
1. Press the soft key ( ).
•The unit stops playback.
•If you need to edit the phone number to call back, see page 36.
2.  Press the soft key ( ) ,  [C], or [s].
•The unit dials the phone number.
To adjust the 
speaker volumeTo increase, press [B]. To decrease, press [d].
•You can also adjust the receiver volume on the 
handset. 
To repeat a messageBase unit: Press [H].
Handset: Press the soft key ( ) or [1].
•If pressed within the first 5 seconds of playback, the 
previous message will be played.
To skip a messageBase unit: Press [G].
Handset: Press the soft key ( ) or [2].
To stop playbackBase unit: Press [STOP].
•To resume playback, press the MAILBOX button 
([MAILBOX 1], [MAILBOX 2], or [MAILBOX 3]) of the 
message that is being played.
•
If you do not press any button for 60 seconds or if you 
press 
[STOP] again, playback mode will be canceled. 
Handset: Press [9].
•If you do not press any button within 15 seconds after 
stopping playback, the voice menu will start (see 
above).
CALL
CALL
Base UnitHandset
REPEAT
SKIP
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							Telephone System
Useful Information Answering System Preparation
67For assistance, please call: 1-800-211-PANA(7262)
Erasing Messages
The unit will announce the remaining recording time after playback if it is less than 3 
minutes. New messages cannot be recorded when:
— “Memory full” is heard.
— 
“  ” flashes on the base unit.
— ANSWER ON indicator flashes rapidly (when the Answering System is on).
Erase unnecessary messages. We recommend you erase unnecessary messages 
after each playback.
Erasing a specific message 
Press [ERASE] while the message you want to erase is being played.
•A beep sounds, then the next message is played. To exit playback mode, press 
[STOP] twice.
Press [*][4] while the message you want to erase is being played.
•A beep sounds, then the next message is played. To exit remote operation mode, 
press [OFF].
Erasing all messages in the mailbox
All recorded messages, except the greeting message, can be erased at one time.
•Information in the Caller List will not be erased. To erase caller information, see 
page 38.
1Press [ERASE] while the base unit is not being used.
•“To erase all messages, please select Mailbox” is heard.
2Within 10 seconds, press the MAILBOX button ([MAILBOX 1], 
[MAILBOX 2], or [MAILBOX 3]). 
•You can also select the mailbox by pressing the mailbox number ([1] to [3]).
•If Mailbox 2 or 3 has a password, enter it (p. 62).
•A long beep sounds, then “Mailbox (No.)” and “No messages” are heard.
1Press the soft key ().
2Press the soft key ( ,  , or  ).
•If Mailbox 2 or 3 has a password, enter it (p. 62).
3Press [*][5] to erase all messages in the mailbox.
•A long beep sounds, then “Mailbox (No.)” and “No messages” are heard.
•To end remote operation, press [OFF].
FULL
Base Unit
Handset
Base Unit
Handset
PLAY
BOX 1BOX 2BOX 3
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							68
Recording a Memo Message
You can record a voice memo message of up to 3 minutes in the desired mailbox 
for other users or yourself.
•If you record for over 3 minutes in step 2, the unit will stop recording. 
•If “ ” is displayed, 6 beeps sound and “Your message was not recorded. Record your 
message again.” is announced, start again from step 1.
1Press [MEMO].
•“Please select Mailbox” is heard.
2Within 10 seconds, press a MAILBOX button ([MAILBOX 1], 
[MAILBOX 2] or [MAILBOX 3]). 
•You can also select a mailbox by pressing the mailbox number ([1] to [3]).
After the long beep, talk clearly 20 cm (8 inches) away from the MIC.
•The base unit display shows the elapsed recording time.
•If the elapsed recording time exceeds 99 seconds, the counter continues 
from 00 to indicate 100 seconds.
3When finished, press [MEMO] or [STOP].
•The ANSWER ON indicator, the mailbox icon ( ,  , or  ) on 
the base unit and “  ” on the handset flash.
Base Unit
BOX 1BOX 2BOX 3
PLAY
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							Telephone System
Useful Information Answering System Preparation
69For assistance, please call: 1-800-211-PANA(7262)
Transferring a Call to a Mailbox
When you answer a call and the caller wants to talk to someone who is not 
available, you can place the caller into one of the mailboxes, where the caller can 
leave a message. 
Tell the outside caller you will transfer him or her to the desired party’s mailbox. 
Remind the caller to press # (the pound sign) and the mailbox number of the 
desired party (if necessary).
•Even if you subscribe to Caller ID service (p. 32), Caller ID information will not be 
displayed while the message is being played. The Caller ID information will be 
recorded in the Caller List (p. 34) if the transferred call is an incoming call.
1Base unit: 
Press [LOCATOR/INTERCOM/TRANSFER] 
during a call.
Handset: Press [HOLD/INTERCOM] during a 
call.
•The call is put on hold.
2Press [9] to hang up the call. 
 The caller will then hear the greeting (p. 23), and while 
that message is playing the caller can press [#] and the mailbox number ([1] 
to [3]). Then the caller will hear “Please leave your message”. The caller can 
leave a message in the mailbox.
OR
If the caller does not specify the mailbox, the caller can leave a message in 
Mailbox 1 after the greeting.
Interrupting remote operation
If another user is calling from a remote location to access a mailbox and you 
mistakenly answer the call, repeat steps 1 and 2 above.
•The user can then access a mailbox, by entering the remote code or the 
mailbox password (see “Remote Operation from a Touch Tone Phone” 
on 
page 70).
Base UnitHandset
Handset display
Press extension# 
to transfer
1-4=Handset
0=Base 9=Mailbox
After you press [9]:
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							70
Remote Operation from a Touch Tone Phone
While outside, you can operate the Answering System 
from any touch tone phone. A synthesized voice menu 
will guide you through the Answering System (p. 72).
•To skip the voice menu and operate the unit directly, 
see page 73.
Summary of remote operation
* If you hear “Enter Mailbox password” after selecting mailbox 2 or 3, enter the 
password for the mailbox.
•The unit will announce the remaining recording time after playback if it is less than 
3 minutes.
•The messages are saved.
•If the unit announces “No new messages”, the mailbox has only old messages. If “No 
messages” is announced, the mailbox has no messages.
Call your unit from a touch tone phone.
Enter the remote code (p. 71) 
during or after the greeting.
•“Mailbox 1” and the number of new 
messages of Mailbox 1 are heard, 
and the new messages will be 
played.
To access Mailbox 2 or 3, press [#] 
and the mailbox number ([2] or [3]) 
after entering the remote code.* 
•The mailbox number and the 
number of new messages in the 
mailbox are heard, and the new 
messages will be played.If Mailbox 2 or 3 has a password 
(p. 62), you can enter the password 
during or after the greeting, to access 
the mailbox directly.
•The mailbox number and the 
number of new messages of the 
mailbox are heard, and the new 
messages will be played.
After 3 seconds, the voice menu will start (p. 72).
Follow the menu or enter direct commands (p. 73).
To end remote operation, hang up.
To listen to messages in another mailbox, press [#] and the mailbox number ([1] 
to [3]).*
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