Panasonic Kx Tg5240 Operating Instructions Manual
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Useful Information Answering System Preparation 51 Transferring a Call For assistance, please call: 1-800-211-PANA(7262) Telephone System From a to another (when the system has two or more handsets) •If the Auto Talk feature is turned on (p. 19), the paged handset user can also answer a page by simply lifting the handset off the base unit or charger (for KX-TG5243 or accessory handset users, p. 3). •Any user can answer a transferred call by pressing [C], [s], or [SP-PHONE] . •If you call an extension from the handset in step 1, and the extension is in use, the display will show “Busy” then “Hold”. Press [C] or [s] to return to the outside call. To transfer the call to another extension, repeat from step 1. OR To transfer the call to a mailbox to allow the caller to leave a message, perform the following three steps: (1) Tell the caller to press the # (pound sign) and the mailbox number of the person they want to leave a message for after you end the call (p. 61). (2) Press [HOLD/INTERCOM]. (3) Press [9] to transfer the caller to the Answering System greeting (p. 69). (The caller will hear the greeting and can select the appropriate mailbox.) 1During a call, press [HOLD/INTERCOM], then page another handset by pressing its extension number ([1] to [4]). 2Wait for the paged party to answer, then you can announce the transfer. •The paged handset user can answer by pressing [C], [s], or [HOLD/ INTERCOM]. (Any button except [d], [B] or [OFF] can be pressed to answer the page.) •If the paged party does not answer, press [C] or [s] to return to the outside call. 3To complete the transfer, press [OFF]. HandsetHandset TG5240.fm Page 51 Wednesday, September 22, 2004 3:45 PM
Transferring a Call 52 Quick call transfer You can transfer a call without waiting for the paged party to answer. 1. During a call, press [HOLD/INTERCOM]. 2. Press the extension number ([0] for the base unit, [1] to [4] for the handset). 3. Press [OFF] to hang up. 1. During a call, press [LOCATOR/INTERCOM/TRANSFER]. 2. Press the extension number [1] ( ) to [4] (), or press [0] to page all handsets. 3. Press [SP-PHONE] to hang up. •The call will be transferred directly. •The paged party can answer the transferred call by pressing [ C], [s], or [SP-PHONE]. •After the paged party answers, the transfer is complete. •If the paged party does not answer: — for the handset, press [ C] or [s] to return to the outside call. — for the base unit, press [SP-PHONE] to return to the outside call. •If the paged party does not answer within 60 seconds after you hang up, your phone will ring and the call will be returned to your phone. You may speak to the caller again by pressing [ C], [s], or [SP-PHONE]. If you do not answer the call within 4 minutes, the call will be disconnected. After speaking to the caller, you may also transfer the caller to a mailbox by performing the following three steps: (1) Tell the caller to press the # (pound sign) and the mailbox number of the person they want to leave a message for after you end the call (p. 61). (2) Press [HOLD/INTERCOM] on the handset or [LOCATOR/INTERCOM/ TRANSFER] on the base unit. (3) Press [9] to transfer the caller to the Answering System greeting (p. 69). (The caller will hear the greeting and can select the appropriate mailbox.) Handset Base Unit TG5240.fm Page 52 Wednesday, September 22, 2004 3:45 PM
Useful Information Answering System Preparation 53For assistance, please call: 1-800-211-PANA(7262) Telephone System Conference Calls While you are talking with an outside caller, the base unit user or a handset user can join the conversation and establish a conference call. •To leave the conference, press [OFF] on the handset or press [SP-PHONE] on the base unit. The two other parties can continue the conversation. •During a conference, the outside call can be placed on hold by pressing [HOLD/ INTERCOM] on the handset or [HOLD] on the base unit. Internal communications between extensions are not suspended. Only the person who placed the call on hold can resume the full conference by pressing the soft key ( ) on the handset or [CONF] on the base unit. •One more extension can join the conference call. To join the conference call, press [C], [s], or [SP-PHONE]. A maximum of four parties including the outside party can take part in a conference call. Call Share This feature allows the base unit or the handset to join an existing outside call. •To prevent other users from joining your conversation, turn the Call Privacy feature on (p. 56). To join a conversation (Call Share) Press [C] or [s]. •“Conference” is displayed. Press [SP-PHONE]. •A maximum of four parties including the outside party can join a conversation. 1During a call, press [HOLD/ INTERCOM]. •The call is put on hold. 2To page the base unit, press [0]. To page another handset, press the extension number ([1] to [4]). 3When the paged party answers, press the soft key ( ) on your unit to make a conference call. Handset CONF 1During a call, press [LOCATOR/INTERCOM/ TRANSFER]. •The call is put on hold. 2To page a handset, press the extension number [1] ( ) to [4] (). 3When the paged party answers, press [CONF] on your unit to make a conference call. Base Unit CONF Handset Base Unit TG5240.fm Page 53 Wednesday, September 22, 2004 3:45 PM
54 Room Monitor This feature allows you to monitor a room by using the intercom feature. For example, you can monitor a baby from different areas of the house. You can call the destination unit to monitor the room. The called unit will not ring. When the system has two or more handsets (p. 3), you can monitor one handset using another. To allow other users to monitor through your unit, turn this feature on. If you want to prevent your unit from being monitored by other extensions, leave this feature off. Using the handset, this feature can be turned on or off separately for the handset and base unit. The factory preset is OFF. To turn Room Monitor on for the handset (to allow other users to monitor through your handset) • To prevent your handset from being monitored, select “Off” in step 4. To turn Room Monitor on for the base unit (to allow other users to monitor through your base unit) • To prevent your base unit from being monitored, select “Off” in step 4. 1Press [MENU]. 2Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Room monitor” by pressing [d] or [B], then press the soft key ( ). 4Select “On” by pressing [d] or [B]. 5Press the soft key ( ), then press [OFF]. 1Follow steps 1 and 2 of “To turn Room Monitor on for the handset” above. 2Scroll to “Set base unit” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Room monitor” by pressing [d] or [B], then press the soft key ( ). 4Select “On” by pressing [d] or [B]. 5Press the soft key ( ), then press [OFF]. Handset SELECTInitial setting SELECTRoom monitor Room monitor :On SAVE Handset SELECTSet base unit SELECTRoom monitor Room monitor :On SAVE TG5240.fm Page 54 Wednesday, September 22, 2004 3:45 PM
Useful Information Answering System Preparation 55 Room Monitor For assistance, please call: 1-800-211-PANA(7262) Telephone System To monitor with The unit to be monitored must not be in use and the handset to be monitored must be off the base unit. •The monitored user can stop being monitored by: — on the handset, press [OFF] or place the handset on the base unit. — on the base unit, press [LOCATOR/INTERCOM/TRANSFER] or [SP-PHONE]. •“Room monitor” is also displayed on the monitored handset. •While the base unit is monitoring or being monitored, the LOCATOR/INTERCOM/ TRANSFER indicator light flashes and the SP-PHONE indicator lights. To monitor with The handset to be monitored must not be in use and off the base unit. •If the Room Monitor feature of the destination handset is off or the handset is on the base unit, busy tones will sound. 1Press [HOLD/INTERCOM], then press the soft key ( ). 2To call the base unit, press [0]. To call another handset, press its extension number ([1] to [4]). •To monitor from the speaker, press [s]. If the handset is placed on the base unit, monitoring will be stopped. You can place the handset on the charger and continue monitoring. To switch back to the receiver, press [C]. 3To end monitoring, press [OFF]. 1Press [LOCATOR/INTERCOM/TRANSFER], then press [MUTE]. •The LOCATOR/INTERCOM/TRANSFER indicator flashes. 2To call the handset, press its extension number [1] ( ) to [4] (). 3To end monitoring, press [LOCATOR/INTERCOM/TRANSFER] or [SP-PHONE]. •The indicator light goes out. Handset MONITOR Press extension# for room monitor 1-4=Handset 0=Base Room monitor 00-00-05 D01 Base Unit TG5240.fm Page 55 Wednesday, September 22, 2004 3:45 PM
56 Special Features Muting Your Conversation During a call, you can mute your phone so the other party cannot listen to you. When muting your conversation, you can hear the other party. Press the soft key ( ). •“Mute” will be displayed for a few seconds and “ ” will flash. • To release the mute, press the soft key () again. •If you press [C] or [s] to switch between the receiver and speaker, the mute will be released. Press [MUTE]. •The SP-PHONE indicator flashes. • To release the mute, press [MUTE] again. Call Privacy Call Privacy allows you to prevent other users from joining your conversation with an outside caller. To allow other users to join your conversation, leave this feature off. This feature is only available for the handset. To turn on the Call Privacy feature: Press the soft key ( ) during a conversation. •“PRIVACY” will be displayed. •To turn this feature off, press the soft key ( ) again during a conversation. •While the Call Privacy feature is turned on, other users cannot join the conversation. •Call Privacy will turn off after you hang up the call. Using the PAUSE Button (For PBX Line/Long Distance Calls) We recommend you press the soft key () on the handset or press [REDIAL/ PAUSE] on the base unit if a pause is required for dialing with a PBX or to make a long distance call. •“ ” is displayed on the handset only when dialing before pressing [C] or [s] (p. 28), or storing numbers in the phone book (p. 39). Ex. Line access number [9] (PBX) [9] N Soft key () or [REDIAL/PAUSE] N •Pressing the soft key () on the handset or [REDIAL/PAUSE] on the base unit once creates a 3.5 second pause. This prevents misdialing when you dial after confirming the entered number (p. 28) or dial a stored number (p. 41, 42, 46). •Pressing the soft key () on the handset or [REDIAL/PAUSE] on the base unit more than once increases the length of the pause between numbers. HandsetMUTE MUTE MUTE Base Unit Handset PRIVACY PRIVACY HandsetBase Unit PA U S E PA U S E PA U S EPhone number PA U S E PA U S E TG5240.fm Page 56 Wednesday, September 22, 2004 3:45 PM
Useful Information Answering System Preparation 57 Special Features For assistance, please call: 1-800-211-PANA(7262) Telephone System Te m p o r a r y To n e D i a l i n g (For Rotary or Pulse Service Users) Press [*] (TONE) before entering access numbers which require tone dialing. •The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the dialing mode will return to pulse. For Call Waiting Service Users Press [FLASH/CALL WAIT] if you hear a call waiting tone during a conversation. •The first call is put on hold and you can answer the second call. • To return to the first caller, press [FLASH/CALL WAIT] again. •Call Waiting service cannot be used when the first call is put on hold or the Answering System is handling a call. • If this function does not operate properly, consult your telephone company for details. Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services (CWID), when a second call is received while talking, the second caller’s information will be displayed. After you hear a call waiting tone while talking, the display shows the caller’s name with the phone number and “Waiting”. •Contact your telephone company for details about availability in your area, and to verify that CWID service is activated on your telephone line. •The caller’s information will only be shown on the display of the handset which is on the outside call. •The second caller’s name will not be announced even if the Talking Caller ID feature is on (p. 33). HandsetBase Unit HandsetBase Unit Handset BROWN,NANCY 1-555-666-7777 ----Waiting----- TG5240.fm Page 57 Wednesday, September 22, 2004 3:45 PM
Special Features 58 FLASH Button Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as call waiting. •Pressing [FLASH/CALL WAIT] cancels the mute or the Temporary Tone Dialing mode (p. 56, 57). Selecting the flash time The flash time depends on your telephone exchange or host PBX. You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”. The factory preset is “700 ms”. •If PBX functions do not work correctly, consult your PBX supplier for the correct settings. 1Press [MENU]. 2Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Set tel line” by pressing [d] or [B], then press the soft key ( ). 4Scroll to “Set flash time” by pressing [d] or [B], then press the soft key ( ). 5Select the flash time by pressing [d] or [B]. 6Press the soft key ( ), then press [OFF]. HandsetBase Unit Handset SELECTInitial setting SELECTSet tel line SELECTSet flash time Set flash time :700ms SAVE TG5240.fm Page 58 Wednesday, September 22, 2004 3:45 PM
Useful Information Answering System Preparation 59 Special Features For assistance, please call: 1-800-211-PANA(7262) Telephone System Incoming Call Tone During an intercom call (p. 47) or while using the Room Monitor feature, you can be informed of incoming calls by two tones. If this feature is turned on, incoming call tones will be heard for as long as the line is ringing. If this feature is set to “2”, incoming call tones will be heard only 2 times. If this feature is turned off, no tones will be heard. This factory preset is “2”. Using the handset, this feature can be set separately for the handset and base unit. Handset incoming call tone Base unit incoming call tone 1 Press [MENU]. 2Press the soft key () at “Ringer setting”. 3Scroll to “Incoming call.” by pressing [d] or [B], then press the soft key ( ). 4Select “On”, “Off” or “2” by pressing [d] or [B]. 5Press the soft key ( ), then press [OFF]. 1Press [MENU]. 2Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Set base unit” by pressing [d] or [B], then press the soft key ( ). 4Scroll to “Incoming call.” by pressing [d] or [B], then press the soft key ( ). 5Select “On”, “Off” or “2” by pressing [d] or [B]. 6Press the soft key ( ), then press [OFF]. HandsetBase Unit Handset SELECTRinger setting SELECTIncoming call. Incoming call tone :2 SAVE Handset SELECTInitial setting SELECTSet base unit SELECTIncoming call. Incoming call tone :2 SAVE TG5240.fm Page 59 Wednesday, September 22, 2004 3:45 PM
Special Features 60 Key Tone You can select whether or not the handset keys will sound tones (key tone, confirmation tone, error tone). The factory preset is ON. 1Press [MENU]. 2Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Key tone” by pressing [d] or [B], then press the soft key ( ). 4Select “Off” or “On” by pressing [d] or [B]. 5Press the soft key ( ), then press [OFF]. Handset SELECTInitial setting SELECTKey tone Key tone :On SAVE TG5240.fm Page 60 Wednesday, September 22, 2004 3:45 PM