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Panasonic Kx Tg5210 Operating Instructions Manual

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Page 71

Answering System Preparation
71For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Useful Information
If the Following Appear on Your Display...
The following will be displayed when the unit needs your attention.
Display messageCause & Remedy
Recharge battery•The battery needs to be charged. Recharge the 
battery (p. 14).
Charge for 6 HRS•The battery has been discharged. The handset will 
not work. Fully charge the battery (p. 13).
No link to base.
Move closer to
base and try
again.•The...

Page 72

If the Following Appear on Your Display...
72
Display messageCause & Remedy
Phone book full
•When you tried to store an item in the phone book, 
the phone book memory was full. Press [OFF] to exit 
programming mode. To erase other items from the 
phone book, see page 40.
---Incomplete---
Tom Jones
098-765-4321
Phone book full
(The name/number is 
an example.)•When the displayed item was sent to the destination 
handset, the phone book memory was full and 
copying stopped. If you tried to send all of the...

Page 73

Answering System Preparation
73For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Useful Information
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on 
Your Display...” (p. 71–72) for the Cause & Remedy.
Telephone System
Problem Cause & Remedy
“No link to base.
Move closer to
base and try
again.” is displayed and an 
alarm tone sounds.•The handset has lost communication with the 
base unit. Walk closer to the base unit, and 
try again.
•Confirm...

Page 74

Troubleshooting
74
You cannot make an intercom/
outside call.•If more than one other user is using the 
handset and/or base unit, you may not be 
able to make a call. Try again later.
•Your handset is in remote operation mode 
(p. 54). Exit by pressing [OFF].
•The handset you called is too far from the 
base unit.
You cannot redial.•If the last number dialed was more than 48 
digits long, the number will not be redialed 
correctly.
You cannot make long 
distance calls.•Please make sure you have long...

Page 75

Useful Information
Answering System Preparation
75
Troubleshooting
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Answering System
Problem Cause & Remedy
The Answering System is on, 
but incoming messages are 
not recorded.•The recording time is set to “Greeting only”. 
Select “1 minute”, “2 minutes” or “3 minutes” 
(p. 24).
•Memory is full. Erase unnecessary messages 
(p. 56).
“  ” flashes and the 
ANSWER ON indicator flashes 
rapidly. No new messages are 
recorded.•Memory is full....

Page 76

Troubleshooting
76
General
Problem Cause & Remedy
The handset and/or base unit 
does not work.•Check the settings (p. 12–14).
•Check whether the dialing mode setting is 
correct (p. 18).
•Fully charge the battery (p. 13).
•Clean the charge contacts and charge again 
(p. 14).
•Check battery installation (p. 13).
•Unplug the base unit’s AC adaptor to reset it. 
Plug in, and try again.
•The handset has not been registered to the 
base unit. Register the handset (p. 70, steps 
5 and 6).
•Re-install the...

Page 77

Useful Information
Answering System Preparation
77
Troubleshooting
Telephone System
For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527)
For assistance, please call: 1-800-211-PANA(7262)
openLCR service for Caller IQ
Problem Cause & Remedy
When you try to download the 
data from openLCR, the voice 
prompt is not announced from 
the handset while “Listen & 
follow phone guidance.” 
is being displayed.• Check the settings (p. 12–14).
• Dialing to openLCR may have been 
disconnected. Try again...

Page 78

78
openLCR Service for Caller IQ
The unit is compatible with services provided by openLCR.
Important:
• If you have any questions regarding the openLCR service, call openLCR’s 
customer service department at 1-866-openLCR(1-866-673-6527).
• NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR 
MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY 
WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS 
OF, OPENLCR.COM, INC. (OPENLCR). NEITHER PCC NOR MECA NOR ANY 
OF THEIR EMPLOYEES OR...

Page 79

Useful Information
Answering System Preparation
79
openLCR Service for Caller IQ
For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527)
Telephone System
Downloading Data
You can download the following data to your unit from the openLCR web site.
•Phone book data
•Ringer melodies (Custom ringtone)
•Function setup for your unit
•Information such as weather forecasts, stock quotes, lottery results, sports scores 
and horoscopes (Internet content)
Accessing the openLCR web site can be done from...

Page 80

openLCR Service for Caller IQ
80
To download data from openLCR
Each time you download data (p. 79) from openLCR, the information stored in your unit 
will be updated. To view up-to-date information, you will need to download it to your unit.
•You can select the items of information on the web site which you want to view. 
•Each handset can download its own data only.
•Horoscopes are for entertainment purposes only.
•You can also go to the Caller IQ menu after pressing [C] or [s]. Press [MENU], 
then [3]...
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