Panasonic Kx Tg2584 Operating Instructions Manual

							Useful Information
81For assistance, please call: 1-800-211-PANA(7262)
Troubleshooting“
Problem
“No link to base.
Walk closer to base &
try again” is displayed on
the cordless handset display
and an alarm tone sounds.
Static, sound cuts in/out,
fades. Interference from
other electrical units.
The cordless handset does
not ring.
The cordless handset
display is blank.
You cannot store a name
and phone number in the
directory.
While programming or
searching, the unit starts to
ring and stops the program/
search.
Cause and Remedy
≥You are too far from the base unit.
Move closer and try again.
≥Raise the base unit antennas.
≥Plug in the AC adaptor of the base unit.
≥The cordless handset may lose
communication with the base unit.
Set the security code (p. 60).
≥Locate the cordless handset and the
base unit away from other electrical
appliances (p. 3).
≥Move closer to the base unit.
≥Raise the base unit antennas.
≥Press
(fi)to select a clearer channel in
the talk, intercom or remote operation
mode.
≥The ringer volume is set to OFF. Set to
HIGH or LOW (p. 20).
≥Charge the battery fully (p. 11).
≥You cannot store an item in the
directory while the base unit is in the
talk or intercom mode, or while the
answering system is in use.
≥Do not pause for over 60 seconds while
storing.
≥To answer the call, press  . Start
again from the beginning after hanging
up.
Cordless handset 
						

							82
“ Troubleshooting
Problem
The cordless handset does
not display the caller’s name
and/or phone number.
The cordless handset
display exits the Caller List
or directory.
When a second call is
received during a
conversation, the cordless
handset does not display the
new caller’s name and/or
phone number.
You cannot page the base
unit.
You cannot redial by
pressing 
(REDIAL/PAUSE).
Cause and Remedy
≥You need to subscribe to a Caller ID
service.
≥Other telephone equipment may be
interfering with your phone. Disconnect
it and try again.
≥Other electrical appliances connected to
the same outlet may be interfering with
the Caller ID information.
≥Telephone line noise may be affecting
the Caller ID information.
≥Do not pause for over 60 seconds while
searching.
≥The line mode selection is incorrect.
See page 16.
≥The caller requested not to send his/her
information. See page 34.
≥The cordless handset is too far from the
base unit.
≥The base unit is engaged in an outside
call, viewing the Caller List/directory list
or listening to messages. Try again
later. Wait until “Base in use”
disappears.
≥If the last number dialed was more than
32 digits long, the number will not be
redialed correctly.
≥The button has a double function as
either redial or pause. It will redial the
last number dialed if pressed at the
outset of a call (p. 29). If another
number has been dialed first, it will
operate as a pause button (p. 58). 
						

							Useful Information
83For assistance, please call: 1-800-211-PANA(7262)
“
Problem
You cannot have a
conversation using the
cordless handset.
You cannot have a
conversation using the
optional headset.
Cause and Remedy
≥When the optional headset is connected
(p. 76), you must use the headset to
talk with the caller. To have a normal
cordless phone conversation,
disconnect the headset.
≥Make sure that the headset is
connected properly (p. 76).
Problem
The base unit does not ring.
While programming or
searching, the base unit
starts to ring and stops the
program/search.
The base unit does not
display the caller’s name
and/or phone number.
The base unit display exits
the Caller List.
When a second call is
received during a
conversation, the base unit
does not display the new
caller’s information.
Cause and Remedy
≥The ringer volume is set to OFF. Select
HIGH or LOW (p. 20).
≥To answer the call, lift the handset or
press 
(DIGITAL–SP-PHONE). Start again
from the beginning after hanging up.
≥You need to subscribe to a Caller ID
service.
≥Other telephone equipment may be
interfering with your phone. Disconnect
it and try again.
≥Other electrical appliances connected to
the same outlet may be interfering with
the Caller ID information.
≥Telephone line noise may be affecting
the Caller ID information.
≥Do not pause for over 60 seconds while
searching.
≥The line mode selection is incorrect.
See page 16.
≥The caller requested not to send his/her
information. See page 34.
Base unit 
						

							“ Troubleshooting
84Answering System
Problem
You cannot page a cordless
handset.
You cannot redial by
pressing 
(REDIAL).
Cause and Remedy
≥The cordless handset is too far from the
base unit.
≥The cordless handset is engaged in an
outside call, viewing the Caller
List/directory list or listening to
messages. Try again. Wait until
“Portable in use” disappears.
≥If the last number dialed was more than
32 digits long, the number will not be
redialed correctly.
Problem
The answering system is on,
but incoming messages are
not recorded.
You cannot listen to the
recorded messages.
“Message full” flashes on
the base unit display and
the ANSWER ON indicator
flashes rapidly, and no new
messages are recorded.
You cannot operate the
answering system with the
base unit.
Caller ID information does
not display during message
playback (p. 64).
Cause and Remedy
≥The recording time is set to “Greeting
only”. Select “1 minute”, “2 minutes” or
“3 minutes” (p. 26).
≥Memory is full. Erase some, or all, of
the messages (p. 65).
≥Make sure that the unit is not being
used.
≥Memory is full. Erase some, or all, of
the messages (p. 65).
≥The cordless handset user is operating
the answering system, or is engaged in
an outside call. Wait until “Portable
in use” disappears.
≥The caller information will not be
displayed if the Caller List is renewed
and the caller information is erased 
(p. 42, 43). 
						

							“
85For assistance, please call: 1-800-211-PANA(7262)
Useful Information
Problem
You cannot operate the
answering system from a
touch tone phone.
You cannot operate the
answering system with the
cordless handset.
While recording a greeting
message, the unit starts to
ring and stops recording.
During playback, the unit
starts to ring and stops
playback.
The base unit does not
display the name and/or
number of the caller whose
message is being played.
Cause and Remedy
≥Make sure you enter the correct remote
code.
≥The answering system may not respond
if the tones are too short to activate the
unit. Press each button firmly.
≥The answering system is off. Turn it on
(p. 71).
≥Someone is operating the answering
system.
≥You are too far from the base unit.
Move closer to the base unit.
≥The unit is recording a message. 
To answer the call, press  .
≥To answer the call, press 
(DIGITAL\SP-PHONE), lift the handset or
press  . Start again from the
beginning after hanging up.
≥To answer the call, press 
(DIGITAL\SP-PHONE), lift the handset or
press .
≥If the caller is not stored in the Caller
List, the base unit will not display the
caller’s information.
Problem
The unit does not work.
Cause and Remedy
≥Check the settings (p. 10–16).
≥Charge the battery fully (p. 11).
≥Clean the charge contacts and charge
again (p. 12).
≥Install the battery properly (p. 77).
≥
Place the cordless handset on the charger
and unplug the AC adaptor of the base
unit to reset. Plug in, and try again.
General 
						

							“ Troubleshooting
86
Problem
You cannot program items,
such as the dialing mode.
Previously programmed
information is erased.
“Recharge battery” is
displayed on the cordless
handset, “” flashes or
the unit beeps intermittently.
You charged the battery
fully, but “Recharge
battery” is still displayed
and/or “” continues to
flash.
If you cannot solve your
problem
Cause and Remedy
≥Programming is not possible while the
unit is in the talk, speakerphone or
intercom mode, when viewing the Caller
List/directory list, or while the answering
system is in use.
≥Do not pause for over 60 seconds while
programming.
≥Move closer to the base unit, if you use
the cordless handset.
≥Make sure that the unit is not being
used.
≥If a power failure occurs, programmed
information may be erased. Reprogram
if necessary.
≥Charge the battery fully (p. 11).
≥Clean the charge contacts and charge
again (p. 12).
≥Install a new battery (p. 77).
≥Call our customer call center at
1-800-211-PANA(7262).
≥Panasonic’s e-mail address for
customer inquiries:
[email protected] 
for customers in the USA or Puerto Rico
ONLY 
						

							Important Safety Instructions“
87For assistance, please call: 1-800-211-PANA(7262)
Useful Information
When using this unit, basic safety precautions should always be followed
to reduce the risk of fire, electric shock, or personal injury.
11. Read and understand all instructions.
12. Follow all warnings and instructions marked on this unit.
13. Unplug this unit from AC outlets before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
14. Do not use this unit near water, for example, near a bathtub,
washbowl, kitchen sink, or the like.
15. Place this unit securely on a stable surface. Serious damage and/or
injury may result if the unit falls.
16. Do not cover slots and openings on the unit. They are provided for
ventilation and protection against overheating. Never place the unit
near radiators, or in a place where proper ventilation is not provided.
17. Use only the power source marked on the unit. If you are not sure of
the type of power supplied to your home, consult your dealer or local
power company.
18. Do not place objects on the power cord. Install the unit where no one
can step or trip on the cord.
19. Do not overload wall outlets and extension cords. This can result in
the risk of fire or electric shock.
10. Never push any objects through slots in this unit. This may result in
the risk of fire or electric shock. Never spill any liquid on the unit.
11. To reduce the risk of electric shock, do not disassemble this unit.
Take the unit to an authorized servicenter when service is required.
Opening or removing covers may expose you to dangerous voltages
or other risks. Incorrect reassembly can cause electric shock when
the unit is subsequently used.
12. Unplug this unit from the wall outlet and refer servicing to an
authorized servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating
instructions. Adjust only controls covered by the operating
instructions. Improper adjustment may require extensive work by
an authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.
13. During thunderstorms, avoid using telephones except cordless types.
There may be a remote risk of an electric shock from lightning.
14. Do not use this unit to report a gas leak, when in the vicinity of the
leak.
SAVE THESE INSTRUCTIONS 
						

							“ Important Safety Instructions
88CAUTION:
To reduce the risk of fire or injury to persons, read and follow these
instructions.
1. Use only the battery(ies) specified.
2. Do not dispose of the battery(ies) in a fire. They may explode. Check
with local waste management codes for special disposal instructions.
3. Do not open or mutilate the battery(ies). Released electrolyte is
corrosive and may cause burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
4. Exercise care in handling batteries in order not to short the battery to
conductive materials such as rings, bracelets, and keys. The battery
and/or conductor may overheat and cause burns.
5. Charge the battery(ies) provided with or identified for use with this
product only in accordance with the instructions and limitations
specified in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.
≥The AC adaptor is used as the main disconnect device, ensure that the
AC outlet is located/installed near the unit and is easily accessible. 
						

							FCC and Other Information“
89For assistance, please call: 1-800-211-PANA(7262)
Useful Information
This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the bottom of this equipment is a label that contains,
among other information, a product identifier in the format US:ACJ-----. 
If requested, this number must be provided to the telephone company.
Registration No.  . . . . . . . . . . . . . . . . . . . . . . . . . (found on the bottom of the unit)
Ringer Equivalence No. (REN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.1B
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant.
The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001, the REN for this product is
part of the product identifier that has the format US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be
required. But if advance notice isn’t practical, the telephone company will notify
the customer as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations
or procedures that could affect the operation of the equipment. If this happens the
telephone company will provide advance notice in order for you to make
necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information,
please contact a Factory Servicenter or other Authorized Servicer. If the
equipment is causing harm to the telephone network, the telephone company may
request that you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public
utility commission, public service commission or corporation commission for
information.
If your home has specially wired alarm equipment connected to the telephone line, 
ensure the installation of this equipment does not disable your alarm equipment. If
you have questions about what will disable alarm equipment, consult your
telephone company or a qualified installer.
WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such as early morning or late
evenings. 
						

							“ FCC and Other Information
90
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Privacy of communications may not be ensured when using this phone.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this device.
Note:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Some cordless telephones operate at frequencies that may cause interference to
nearby TVs and VCRs. To minimize or prevent such interference, the base of the
cordless telephone should not be placed near or on top of a TV or VCR. If
interference is experienced, move the cordless telephone further away from the
TV or VCR. This will often reduce, or eliminate, interference.
Operating near 2.4GHz electrical appliances may cause interference. Move away
from the electrical appliances and/or press the CH (channel) button.
CAUTION:
To comply with FCC RF exposure requirements, the base unit should be installed
with its antenna located at 20 cm or more from persons and handset should be
carried with the specific belt-clip provided for the handset to ensure compliance.
Other non-tested belt-clips or similar body-worn accessories may not comply,
therefore, should be avoided.
This equipment is hearing aid compatible as defined by the FCC in 47 CFR
Section 68.316.
When you hold the phone to your ear, noise might be heard in your Hearing
Aid. Some Hearing Aids are not adequately shielded from external RF (radio
frequency) energy. If noise occurs, use an optional headset accessory or the
speakerphone option (if applicable) when using this phone. Consult with your
audiologist or Hearing Aid manufacturer about the availability of Hearing Aids
which provide adequate shielding to RF energy commonly emitted by digital
devices.