Panasonic Kx Tg2386 Operating Instructions Manual

							For assistance, please call: 1-800-211-PANA(7262)81
Troubleshooting
Useful Information
Answering System 
Problem Cause & Remedy
The Answering System is on, 
but incoming messages are 
not recorded.• The recording time is set to “Greeting only”. 
Select “1 minute”, “2 minutes” or “3 minutes” 
(p. 26).
• Memory is full. Erase unnecessary messages 
(p. 66).
“   ” flashes and the 
ANSWER ON indicator 
flashes rapidly. No new 
messages are recorded.• Memory is full. Erase unnecessary messages 
(p. 66).
You cannot operate the 
Answering System from the 
base unit or the handset.• If another user is in use, you may not be able 
to operate the Answering System. Try again 
later.
• If another user is listening to messages or the 
Answering System is handling a call, you 
cannot operate the Answering System. Try 
again later.
• When the unit is announcing a list item (name 
or phone number) or a dialed number, you 
cannot operate the Answering System. Try 
again later.
You cannot operate the 
Answering System from a 
touch tone phone.• Make sure you entered the correct remote 
code (p. 68).
• The Answering System may not respond if 
the tones are too short to activate the unit. 
Press each button firmly.
• The Answering System is off. Turn it on 
(p. 70).
You cannot erase messages. • While another user is operating the 
Answering System or a caller is leaving a 
message, you cannot erase messages.
When you play back 
messages or turn on the 
Answering System, the 
handset and base unit 
announce the wrong day and 
time.• The date and time may be set incorrectly. Set 
the date and time again (p. 14).
FULL
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							Troubleshooting
82
General 
Problem Cause & Remedy
The unit does not work. • Check the settings (p. 9–11).
• Check whether the dialing mode setting is 
correct (p. 15).
• Fully charge the battery (p. 10).
• Clean the charge contacts and charge again 
(p. 11).
• Check battery installation (p. 10).
• Unplug the base unit’s AC adaptor to reset it. 
Plug in, and try again.
• Re-install the battery (p. 10) and fully charge 
it.
“Recharge battery” is 
displayed, “7” flashes, or 
the handset beeps 
intermittently.• Fully charge the battery (p. 10).
“Charge for 6h” and “8” 
are displayed and the handset 
does not work.• The battery has been discharged. Fully 
charge the battery (p. 10).
• Check battery installation (p. 10).
You charged the battery fully, 
but “Recharge battery” is 
still displayed and/or “7” 
continues to flash, or “Charge 
for 6h” and “8” are 
displayed.• Clean the charge contacts and charge again 
(p. 11).
• The battery may need to be replaced. If you 
install a new battery, fully charge it (p. 10).
The CHARGE indicator does 
not go out after the battery has 
been charged.• This is normal.
If you cannot solve your 
problem• Visit our website: 
http://www.panasonic.com/support
• Contact us via the web at: 
http://www.panasonic.com/contactinfo
• Call our customer call center at: 
1-800-211-PANA(7262)
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							Useful Information
For assistance, please call: 1-800-211-PANA(7262)83
Important Safety Instructions
When using this unit, basic safety precautions should always be followed to reduce 
the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol 
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen 
sink, or the like.
5. Place this unit securely on a stable surface. Serious damage and/or injury may 
result if the unit falls.
6. Do not cover slots and openings on the unit. They are provided for ventilation 
and protection against overheating. Never place the unit near radiators, or in a 
place where proper ventilation is not provided.
7. Use only the power source marked on the unit. If you are not sure of the type of 
power supplied to your home, consult your dealer or local power company.
8. Do not place objects on the power cord. Install the unit where no one can step 
or trip on the cord.
9. Do not overload wall outlets and extension cords. This can result in the risk of 
fire or electric shock.
10. Never push any objects through slots in this unit. This may result in the risk of 
fire or electric shock. Never spill any liquid on the unit.
11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit 
to an authorized servicenter when service is required. Opening or removing 
covers may expose you to dangerous voltages or other risks. Incorrect 
reassembly can cause electric shock when the unit is subsequently used.
12. Unplug this unit from the wall outlet and refer servicing to an authorized 
servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating instructions. 
Adjust only controls covered by the operating instructions. Improper 
adjustment may require extensive work by an authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.
13. During thunderstorms, avoid using telephones except cordless types. There 
may be a remote risk of an electric shock from lightning.
14. Do not use this unit to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
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							84
Important Safety Instructions
CAUTION:
To reduce the risk of fire or injury to persons, read and follow these instructions.
1. Use only the battery(ies) specified.
2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local 
waste management codes for special disposal instructions.
3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and 
may cause burns or injury to the eyes or skin. The electrolyte may be toxic if 
swallowed.
4. Exercise care in handling batteries in order not to short the battery to 
conductive materials such as rings, bracelets, and keys. The battery and/or 
conductor may overheat and cause burns.
5. Charge the battery(ies) provided with or identified for use with this product only 
in accordance with the instructions and limitations specified in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT 
TO RAIN OR ANY TYPE OF MOISTURE.
• The AC adaptor is used as the main disconnect device, ensure that the AC outlet 
is located/installed near the unit and is easily accessible.
FCC and Other Information
This equipment complies with Part 68 of the FCC rules and the requirements 
adopted by the ACTA. On the bottom of this equipment is a label that contains, 
among other information, a product identifier in the format US:ACJ-----. 
If requested, this number must be provided to the telephone company.
Registration No.  ..................................................... (found on the bottom of the unit)
Ringer Equivalence No. (REN) ........................................................................... 0.1B
A plug and jack used to connect this equipment to the premises wiring and 
telephone network must comply with the applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A compliant telephone cord and modular plug 
is provided with this product. It is designed to be connected to a compatible 
modular jack that is also compliant.
The REN is used to determine the number of devices that may be connected to a 
telephone line. Excessive RENs on a telephone line may result in the devices not 
ringing in response to an incoming call. In most but not all areas, the sum of RENs 
should not exceed five (5.0). To be certain of the number of devices that may be 
connected to a line, as determined by the total RENs, contact the local telephone 
company. For products approved after July 23, 2001, the REN for this product is 
part of the product identifier that has the format US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company 
will notify you in advance that temporary discontinuance of service may be 
required. But if advance notice isn’t practical, the telephone company will notify the 
customer as soon as possible. Also, you will be advised of your right to file a 
complaint with the FCC if you believe it is necessary.
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							For assistance, please call: 1-800-211-PANA(7262)85
FCC and Other Information
Useful Information
The telephone company may make changes in its facilities, equipment, operations 
or procedures that could affect the operation of the equipment. If this happens the 
telephone company will provide advance notice in order for you to make necessary 
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, 
please contact a Factory Servicenter or other Authorized Servicer. If the equipment 
is causing harm to the telephone network, the telephone company may request that 
you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public 
utility commission, public service commission or corporation commission for 
information.
If your home has specially wired alarm equipment connected to the telephone line, 
ensure the installation of this equipment does not disable your alarm equipment. If 
you have questions about what will disable alarm equipment, consult your 
telephone company or a qualified installer.
WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such as early morning or late 
evenings.
This device complies with Part 15 of the FCC Rules. Operation is subject to the 
following two conditions: (1) This device may not cause harmful interference, and 
(2) this device must accept any interference received, including interference that 
may cause undesired operation.
Privacy of communications may not be ensured when using this phone.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate this device.
Note:
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses, and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may cause 
harmful interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the 
receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
Some cordless telephones operate at frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or prevent such interference, the base of the 
cordless telephone should not be placed near or on top of a TV or VCR. If 
interference is experienced, move the cordless telephone further away from the TV 
or VCR. This will often reduce, or eliminate, interference.
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							FCC and Other Information
86
Operating near 2.4 GHz electrical appliances may cause interference. Move away 
from the electrical appliances.
FCC RF Exposure Warning:
This product complies with FCC radiation exposure limits set forth for an 
uncontrolled environment.
To comply with FCC RF exposure requirements the base unit must be installed and 
operated with its antenna located 20 cm or more between antenna and all person’s 
body (excluding extremities of hands, wrist and feet). The handset unit may be 
carried and operated with only the specific provided belt-clip. Other non-tested belt-
clips or similar body-worn accessories may not comply and must be avoided. The 
base and handset units must not be co-located or operated in conjunction with any 
other antenna or transmitter.
This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 
68.316. 
•Environment — do not place the unit in a room where the temperature is less 
than 5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4) clearance around 
the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, 
shock, or direct sunlight.
•Medical — consult the manufacturer of any personal medical devices, such as 
pacemakers or hearing aids, to determine if they are adequately shielded from 
external RF (radio frequency) energy. (The unit operates in the frequency range of 
2400 MHz to 2481 MHz, and the power output level can range from 0.04 watts to 
0.1 watts.) Do not use the unit in health care facilities if any regulations posted in 
the area instruct you not to do so. Hospitals or health care facilities may be using 
equipment that could be sensitive to external RF (radio frequency) energy.
•Routine care — wipe the unit with a soft cloth. Do not use benzine, thinner, or any 
abrasive powder. When you leave the unit unused for a long period of time, 
unplug the AC adaptor from the outlet.
•If there is any trouble — disconnect the unit from the telephone line and connect 
a known working phone. If the known working phone operates properly, have your 
unit repaired by one of the authorized Panasonic Factory Service Centers. If the 
known working phone does not operate properly, consult your telephone 
company. When you hold the phone to your ear, noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately shielded from external RF (radio 
frequency) energy. If noise occurs, turn the Hearing Aid mode to Telecoil. If noise 
is still heard, use an optional accessory headset or the speakerphone option (if 
applicable) when using this phone. Consult your audiologist or Hearing Aid 
manufacturer about the availability of Hearing Aids which provide adequate 
shielding to RF energy commonly emitted by digital devices.
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							87For assistance, please call: 1-800-211-PANA(7262)
Useful Information
Index
A
Accessories . . . . . . . . . . . . . . . . . .   2
Answering calls, base unit . . . . . .   34
Answering calls, handset. . . . . . .   34
Answering System. . . . . . . . . . . .   61
Auto talk  . . . . . . . . . . . . . . . .   16, 34
B
Backlit LCD . . . . . . . . . . . . . . . . .   32
Base unit location  . . . . . . . . . . . . .   3
Battery charge . . . . . . . . . . . . .   3, 10
—Battery information  . . . . . . . . . . .   11
Battery replacement  . . . . . . . . . .   11
Battery strength . . . . . . . . . . . . . .   10
Belt clip  . . . . . . . . . . . . . . . . . . . .   72
C
—Call monitoring  . . . . . . . . . . . . . .   62
Call share  . . . . . . . . . . . . . . . . . .   56
Call Waiting Caller ID display  . . .   57
Call waiting tone  . . . . . . . . . . . . .   57
—Caller ID number auto edit  . . . . .   41
Caller ID service  . . . . . . . . . .   14, 35
Caller List, editing  . . . . . . . . . . . .   40
Caller List, erasing. . . . . . . . . . . .   43
Caller List, storing . . . . . . . . . . . .   42
Caller List, viewing  . . . . . . . . . . .   38
Calling back from the Caller List .   39
—Chain dial  . . . . . . . . . . . . . . . . . .   48
Conf (Conference) . . . . . . . . . . . .   56
Conference calls . . . . . . . . . . . . .   56
D
—Date and time . . . . . . . . . . . . . . .   14
Dialing mode . . . . . . . . . . . . . . . .   15
Direct commands  . . . . . . . . .   74, 75
Display language . . . . . . . . . . . . .   15
E
Erasing a message . . . . . . . .   66, 70
Erasing all messages  . . . . . .   66, 70
Error messages . . . . . . . . . . . . . .   76
F
FCC and other information  . . . . .   84
FLASH button  . . . . . . . . . . . . . . .   58
Flash time  . . . . . . . . . . . . . . . . . .   58—Function menu, 
Direct commands  . . . . . . . . . . .  74
Function menu, selection . . . . . . .  12
Function menu, table . . . . . . . . . .  13
G
—Greeting message . . . . . . . . . . . .  23
H
Headset, optional . . . . . . . . . . . . .  73
Hearing Aid  . . . . . . . . . . . . . . . . .  23
Hold . . . . . . . . . . . . . . . . . . . .  31, 33
I
Incoming call tone  . . . . . . . . . . . .  59
Installation, AC adaptor . . . . . . . . .  9
Installation, battery. . . . . . . . . . . .  10
Installation, telephone line cord . . .  9
Intercom call  . . . . . . . . . . . . . . . .  52
K
Key tone. . . . . . . . . . . . . . . . . . . .  60
L
LCD contrast  . . . . . . . . . . . . . . . .  20
Lighted handset keypad. . . . . . . .  32
Line mode  . . . . . . . . . . . . . . . . . .  16
Listening to messages . . .  63, 64, 67
Location of controls . . . . . . . . . .  6, 7
Locator . . . . . . . . . . . . . . . . . . . . .  53
M
Making calls, base unit  . . . . . . . .  32
Making calls, handset  . . . . . .  29, 30
Memo message . . . . . . . . . . . . . .  67
—Message alert  . . . . . . . . . . . . . . .  28
Message storage . . . . . . . . . . . . .  25
Microphone, base unit . . . . . .  24, 32
Microphone, handset . . . . . . . . . .  29
—Monitoring incoming calls  . . . . . .  62
Mute . . . . . . . . . . . . . . . . . . . . . . .  57
N
Name Announcement  . . . . . . . . .  22
Navigator key . . . . . . . . . . . . . . . . .  8
Noise . . . . . . . . . . . . . . . . . . . . . . .  3
Number of rings . . . . . . . . . . . . . .  26
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							Index
88
O
—One-Touch Dialer . . . . . . . . . . . . . 50
One-Touch Dialer, dialing . . . . . . . 51
One-Touch Dialer, erasing . . . . . . 52
One-Touch Dialer, storing. . . . . . . 50
P
PAUSE . . . . . . . . . . . . . . . . . . . . . 58
—Phone book  . . . . . . . . . . . . . . . . . 44
Phone book, dialing  . . . . . . . . . . . 46
Phone book, editing  . . . . . . . . . . . 49
Phone book, erasing. . . . . . . . . . . 49
Phone book, names  . . . . . . . . . . . 45
Phone book, storing . . . . . . . . . . . 44
Power failure. . . . . . . . . . . . 9, 14, 25
Pre-dial . . . . . . . . . . . . . . . . . . . . . 30
Pulse service  . . . . . . . . . . . . . . . . 57
R
—Recording mode . . . . . . . . . . . . . . 27
Recording time . . . . . . . . . . . . . . . 26
Redial . . . . . . . . . . . . . . . . . . . 30, 33
Redial list  . . . . . . . . . . . . . . . . . . . 31
—Registration  . . . . . . . . . . . . . . . . . 60
Remote code  . . . . . . . . . . . . . . . . 68
Remote operation, handset  . . . . . 64
Remote operation, 
touch tone phone . . . . . . . . . . . . 67
Ringer off  . . . . . . . . . . . . . 17, 18, 34
Ringer tone . . . . . . . . . . . . . . . 18, 19
Ringer volume  . . . . . . . . . . . . 17, 18
Rotary service, tone dialing  . . . . . 57
S
Safety instructions  . . . . . . . . . . . . 83
Shipping product 
for service. . . . . . . . . .   Back Cover
Shoulder rest attachment . . . . . . . 72
Slow Talk message playback . 65, 70
Soft keys . . . . . . . . . . . . . . . . . . . . . 7
Specifications . . . . . . . . . . . . . . . . 91
SP-phone, base unit . . . . . . . . . . . 32
SP-phone, handset . . . . . . . . . . . . 29T
—Talking Caller ID . . . . . . . . . . . . .   36
Talking Keypad, base unit. . . . . .   21
Talking Keypad, handset  . . . . . .   20
Toll saver  . . . . . . . . . . . . . . . . . .   27
—Transferring a call . . . . . . . . . . . .   54
Troubleshooting, 
Answering System  . . . . . . . . . .   81
Troubleshooting, general  . . . . . .   82
Troubleshooting, 
Telephone System . . . . . . . . . .   77
TTY . . . . . . . . . . .  2, 90, Back Cover
V
VE (Voice Enhancer)  . . . . . . . . .   32
—Voice enhancer technology  . . . .   32
Voice menu . . . . . . . . . . . . . .   64, 69
Volume control, base unit . . .   33, 65
Volume control, handset . . . .   30, 65
W
Wall mounting . . . . . . . . . . . . . . .   71
Warranty . . . . . . . . . . . . . . . . . . .   89
• “—” indicates important information 
and frequently used features.
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							$
89
Panasonic Telephone Products
Limited Warranty
Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, 
Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively 
referred to as “the warrantor”) will, for the length of the period indicated on the chart below, 
which starts with the date of original purchase (“Limited Warranty period”), at its option either 
(a) repair your product with new or refurbished parts, or (b) replace it with a new or a 
refurbished product. The decision to repair or replace will be made by the warrantor.
  Parts   Labor
   One (1) Year  One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” 
Limited Warranty period, there will be no charge for parts. You must mail-in your product during 
the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, 
antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products 
purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended 
only to the original purchaser and only covers products purchased as new.
Mail-In ServiceFor assistance in the continental U.S.A. in obtaining repairs please ship the product to:
   Panasonic Services Company Customer Servicenter
  4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or  
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product please 
call Panasonic Call Center at 1-800-211-PANA (7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid, 
adequately insured and preferably in the original carton. Include a letter detailing the 
complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER 
WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE 
INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. 
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT 
SUCH PROOF OF PURCHASE.
Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, 
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty 
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are 
caused by products not supplied by the warrantor, or failures which result from accidents, 
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up 
adjustments, misadjustment of consumer controls, improper maintenance, power line surge, 
lightning damage, modification, introduction of sand, humidity or liquids, commercial use 
such as hotel, office, restaurant, or other business or rental use of the product, or service by 
anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is 
attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED 
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR 
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR 
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this 
excludes damages for lost time, lost calls or messages, cost of having someone remove or 
re-install an installed unit if applicable, travel to and from the servicer. The items listed are not 
exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, 
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD 
OF THE LIMITED WARRANTY.
PANASONIC CONSUMER 
ELECTRONICS COMPANY, DIVISION 
OF PANASONIC CORPORATION OF 
NORTH AMERICA 
One Panasonic Way, 
Secaucus, New Jersey 07094PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park, 
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985Warranty
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							90
Some states do not allow the exclusion or limitation of incidental or consequential damages, 
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which 
vary from state to state. If a problem with this product develops during or after the Limited 
Warranty period, you may contact your dealer or Servicenter. If the problem is not handled to 
your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses 
listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, 
ARE YOUR RESPONSIBILITY.
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your 
nearest Dealer or Servicenter; purchase Parts and Accessories; or make 
Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY : 1-877-833-8855
For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Purchase Parts, Accessories and Instruction Books online for all 
Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only) 
(Monday - Friday 9 am to 8 pm, EST.)                                                       
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, 
and Personal Checks)
Accessory Purchases
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, 
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
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