Panasonic Kx Tg2386 Operating Instructions Manual

							Useful Information
For assistance, please call: 1-800-211-PANA(7262)71
Wall Mounting
This unit can be mounted on a wall phone plate.
1Push the hook and turn it 
upward. Turn the hook until a 
click is heard.
2Press the tabs in the direction 
of the arrows (1), then remove 
the wall mounting adaptor (2). 
 3Connect the AC adaptor. Tuck 
the telephone line cord inside 
the wall mounting adaptor, then 
push the adaptor in the direction 
of the arrows (1 and 2).
• The word “UP WALL” should face 
upward.
• Fasten the AC adaptor cord to 
prevent it from being 
disconnected.
4Connect the telephone line cord. 
Mount the unit, then slide it 
down.
• Raise the antenna.
5To charge the handset battery:
Rest the handset on the 
charge contacts (1), then 
push the top of the handset so 
the hook snaps into the slot at 
the top of the handset (2).
• The CHARGE indicator lights and 
the unit beeps once.
2
11
12To  P o w e r  
Outlet
Hook2
1
HookSlot
OR
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							72
Belt Clip
You can hang the handset on your belt or pocket using the included belt clip.
To attach the belt clip To remove the belt clip 
Shoulder Rest Attachment
Use the shoulder rest attachment if you need to keep your hands free during a 
phone conversation.
To attach the shoulder rest 
attachment
Attach the included belt clip to the 
handset (see above), then attach the 
shoulder rest attachment to the belt clip 
as shown below. You will hear a click 
when the shoulder rest attachment is in 
place.
To remove the shoulder 
rest attachment
Slide the base of the attachment in the 
direction of the arrow as shown below.
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							Useful Information
For assistance, please call: 1-800-211-PANA(7262)73
Optional Headset
Connecting an optional headset to the handset allows hands-free phone 
conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, 
KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the 
accessories telephone number on page 2.
Connecting an optional headset
Open the headset jack cover, and insert the headset plug into the headset jack as 
shown below. 
• Headset sold separately. Model shown here is KX-TCA88.
To switch to the speakerphone while using the headset:
Press [s]. To return to the headset, press [C]. 
Headset Jack
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							74
Direct Commands
After pressing [MENU], you can also program menu items directly by pressing [0] 
to [9], [*] and [#] instead of using the soft keys.
Menu item Command Selection items Page
Ringer volume[1] [1]  [0] : Off  [1] : Low  [2] : Medium   
[3] : Highp. 17
Ringer tone 
(for handset)[1] [2] [1]–[3] : Tone pattern 1–3 
[4]–[7] : Melody pattern 1–4p. 18
Incoming call tone 
(for handset)[1] [3]  [1] : On  [2] : 2  [0] : Off p. 59
Message play[2]p. 64
Date and time [4]Go to Step 3 on page 14. —
Voice enhancer[5] [1] : On  [0] : Off p. 32
Talking Keypad
(for base unit)[8] [1] [1] [1] : On  [0] : Off p. 21
Talking Keypad
(for handset)[8] [2] [1] [1] : On  [0] : Off p. 20
Name announcement[8] [2] [2] [1] : On  [0] : Off p. 22
Hearing aid mode[8] [3] [1] : Telecoil  [0] : Off p. 23
Talking Caller ID
(for handset)[9] [1] : On  [0] : Off p. 36
LCD contrast [0] [1]  [1]–[6] : Level 1–6 p. 20
Key tone[0] [2] [1] : On  [0] : Off p. 60
Auto talk[0] [3] [1] : On  [0] : Off p. 16
Caller ID number auto 
edit[0] [4] [1] : On  [0] : Off p. 41
Dialing mode[0] [5] [1] [1] : Pulse  [2] : Tone p. 15
Flash time[0] [5] [2] [1] : 700 ms[2] : 600 ms  
[3] : 400 ms[4] : 300 ms   
[5] : 250 ms[6] : 110 ms   
[7] : 100 ms[8] : 90 msp. 58
Line mode[0] [5] [3] [1] : A  [2] : B p. 16
Handset
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							For assistance, please call: 1-800-211-PANA(7262)75
Direct Commands
Useful Information
During programming:
When “Save” is displayed, press the right soft key to save the new settings.
To exit programming, press [OFF].
• If you press the direct command incorrectly, press [OFF], then re-enter 
programming mode by pressing [MENU].
• For function details, see the corresponding pages.
Number of rings[0] [6] [1] [2]–[7] : 2–7 rings  
[0] :       Toll saverp. 26
Recording time[0] [6] [2] [1] : 1 minute  [2] : 2 minutes  
[3] : 3 minutes
[0] : Greeting onlyp. 26
Remote code[0] [6] [3]Go to Step 5 on page 68. —
Recording mode[0] [6] [4] [1] : Standard recording 
[2] : Enhanced recordingp. 27
Change language[0] [8] [1] : English  [2] : Spanish p. 15
Message alert[0] [#][1] : On  [0] : Off p. 28
Ringer tone 
(for base unit)[0] [*] [1] [1]–[3] : Tone pattern 1-3 
[4]–[7] : Melody pattern 1-4p. 19
Incoming call tone
(for base unit)[0] [*] [2] [1] : On  [2] : 2  [0] : Off p. 59
Talking Caller ID
(for base unit)[0] [*] [4] [1] : On  [0] : Off p. 37
Menu item Command Selection items Page
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							76
If the Following Appear on Your Display...
The following will be displayed when the unit needs your attention.
Display message Cause & Remedy
Recharge battery• The battery needs to be charged. Recharge the 
battery (p. 10).
 Charge for 6h• The battery has been discharged. The handset will 
not work. Fully charge the battery (p. 10).
No link to base. 
Move closer to 
base, try again.• The handset has lost communication with the base 
unit. Walk closer to the base unit and try again or re-
register the handset (p. 60).
• Confirm the base unit’s AC adaptor is plugged in.
• Raise the base unit antenna.
Please lift up 
and try again.• A handset button was pressed while the handset 
was on the base unit. Lift the handset and press the 
button again.
Busy• The base unit is in use. Try again later.
    Error!!• When you tried to re-register the handset, the 
handset and base unit could not link for some 
reason, such as interference from electrical 
appliances. Move the handset and base unit away 
from any electrical appliances and try again.
Phone book full• When you tried to store an item in the phone book, 
the phone book memory was full. Press [OFF] to exit 
the programming mode. To erase other items from 
the phone book, see page 49.
System is busy. 
Please try again 
later.• The handset has lost communication with the base 
unit. Walk closer to the base unit and try again.
• The Answering System is in use, such answering a 
call or playing back messages. Try again later.
  Line in use• The base unit is conducting an outside call or a 
parallel connected telephone is in use.
  Line on hold• The base unit is on hold for an outside call.
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							Useful Information
For assistance, please call: 1-800-211-PANA(7262)77
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on 
Your Display...” (p. 76) for the Cause & Remedy.
Telephone System
Problem Cause & Remedy
“No link to base. Move 
closer to base, try 
again.” is displayed and an 
alarm tone sounds.• You are too far from the base unit. Walk 
closer to the base unit.
• Confirm the base unit’s AC adaptor is 
plugged in.
• Raise the base unit antenna.
• If the above remedies do not solve the 
problem, the handset may have lost 
communication with the base unit. Register 
the handset again (p. 60).
Static, sound cuts in/out, 
fades. Interference from other 
electrical units.• Move the handset and base unit away from 
other electrical appliances (p. 3).
• Walk closer to the base unit.
• Raise the base unit antenna.
• If the unit is connected to a telephone line 
with DSL service, you may hear noise from 
the receiver or speaker during conversations. 
We recommend connecting a noise filter 
(contact your DSL service provider) to the 
telephone line between the base unit and the 
telephone line jack.
The handset and/or base unit 
does not ring.• The ringer volume is turned off. Set to high, 
medium, or low (p. 17, 18).
The handset display is blank. • If the handset display is blank, fully charge 
the battery (p. 10).
You cannot program any 
function items.• Programming is not possible while the 
handset and/or base unit is being used.
• Do not pause for over 60 seconds while 
programming.
• Walk closer to the base unit.
• While another user is listening to messages 
or the Answering System is handling a call, 
you cannot program. Try again later.
While programming or 
searching, the handset starts 
to ring and the program/
search stops.• A call is coming in. To answer the call, press 
[C], [s] or [SP-PHONE]. Start again from 
the beginning after hanging up.
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							Troubleshooting
78
You cannot make an intercom/
outside call.• Your handset is in remote operation mode 
(p. 64). Exit by pressing [OFF].
• The handset you called is too far from the 
base unit.
• If the handset or base unit is in use, you may 
not be able to make a call. Try again later.
• If you are entering a phone number, or the 
handset enters the Caller List, phone book, 
redial list or one-touch dialer while the Talking 
Keypad or Announcement is turned on, you 
will not be able to make an outside call. To 
make an outside call, return to the standby 
mode.
You cannot redial. • If the last number dialed was more than 
48 digits long, the number will not be redialed 
correctly.
You cannot make long 
distance calls.• Please make sure you have long distance 
service.
The handset does not display 
the caller’s name and/or 
phone number.• You need to subscribe to Caller ID.
• Other telephone equipment may be 
interfering with your phone. Disconnect it and 
try again.
• Other electrical appliances connected to the 
same outlet may be interfering with Caller ID.
• Telephone line noise may be affecting Caller ID.
• The caller requested not to send his/her 
Caller ID information (p. 35).
• If a call is being transferred to you, the Caller 
ID information will not be displayed.
• If a (separate) Caller ID box is connected 
between the unit and the telephone wall jack, 
disconnect the Caller ID box or plug the unit 
directly into the wall jack.
• If the unit is connected to a telephone line 
with DSL service, the unit may not display 
caller’s name and/or phone number properly. 
We recommend connecting a noise filter 
(contact your DSL service provider) to the 
telephone line between the base unit and the 
telephone line jack.
Problem Cause & Remedy
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							For assistance, please call: 1-800-211-PANA(7262)79
Troubleshooting
Useful Information
The handset and/or base unit  
does not announce the 
displayed caller’s name.• The handset and/or base unit ringer volumes 
are turned off. Set to high, medium, or low 
(p. 17, 18).
• The Talking Caller ID feature is turned off. 
Turn it on (p. 36, 37).
The handset and/or base unit  
does not announce the 
displayed caller’s name 
properly.• Name pronunciation may vary. Name 
pronunciation quality is based on names 
most commonly used in the United States.
• The handset and/or base unit will announce 
each letter of abbreviations, such as “Co.” 
and “Inc.”.
• Caller ID supports names of up to 15 letters. 
If the caller’s name has more than 15 letters, 
the name will not be announced correctly.
The handset cannot 
automatically edit the Caller 
List/incoming phone numbers.• The Caller ID number auto edit feature is 
turned off. Turn it on (p. 41) and try again.
• You need to press [C] or [s] after editing 
the number.
The handset display exits the 
Caller List or phone book.• Do not pause for over 60 seconds while 
searching.
The Ringer/Message Alert 
indicator flashes slowly when 
the handset is not ringing and 
in use.• The Message Alert is turned on and new 
messages have been recorded. Turn the 
Message Alert off (p. 28) or listen to the new 
messages (p. 63, 64, 67).
You cannot have a 
conversation using the 
headset.• Make sure the optional headset is connected 
properly (p. 73).
• If “SP-phone” is displayed on the handset, 
press [C] to switch to the headset.
The handset does not 
announce the name and 
phone number in the caller 
list, phone book, redial list or 
one-touch dialer.• Name Announcement is turned off. Turn it on 
(p. 22).
When Talking Keypad is 
turned on, the phone number 
you dialed is not announced 
correctly.• If you dial a phone number quickly, the 
handset and base unit may not announce the 
dialed phone number correctly. For best 
results, dial each digit one at a time, and wait 
for the unit to announce each digit before 
dialing the next digit.
Problem Cause & Remedy
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							Troubleshooting
80
The handset does not 
announce the entered number 
when pre-dialing (p. 30).• Handset Talking Keypad is turned off. Turn it 
on (p. 20).
The base unit does not 
announce the dialed number.• Base Unit Talking Keypad is turned off. Turn it 
on (p. 21).
When Talking Keypad and/or 
Name Announcement is 
turned on, the handset and/or 
base unit does not make 
announcements.• The Answering System is in use, such 
answering a call or playing back messages. 
Try again later.
• The handset has lost communication with the 
base unit. Walk closer to the base unit and try 
again.
• The base unit is making an outside call.
When Name Announcement 
is turned on, the handset does 
not announce names properly.• If the name has more than 10 syllables, it will 
not be announced correctly. Maximum 
syllables that can be announced is 10. One 
digit of the number is counted as one 
syllable.
• If the name has been abbreviated or an 
acronym is used, it may not be announced 
correctly. We recommend inserting a space 
between each letter (p. 45).
While the handset is 
announcing name or phone 
numbers, static, sound cuts in/
out or fades occur. • Announcement is transmitted between the 
base unit and handset using wireless radio 
waves. Move the handset and base unit 
away from other electrical appliances to 
prevent interference (p. 3).
The talk time on the handset 
has been shortened.• Fully charge the battery (p. 10).
• The battery may need to be replaced. If you 
install a new battery, fully charge it (p. 10).
• The Hearing Aid mode is selected to 
“Telecoil”. Turn it off (p. 23) and try again.
Problem Cause & Remedy
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