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Panasonic Kx Tg2343 Operating Instructions Manual

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    							Useful Information
    For assistance, please call: 1-800-211-PANA(7262)51
    Wall Mounting
    This unit can be mounted on a wall phone plate.
    1Press the tabs in the direction 
    of the arrows (1), then remove 
    the wall mounting adaptor (2).
    2Connect the AC adaptor.  • Fasten the AC adaptor cord to 
    prevent it from being 
    disconnected. 
     
    3Tuck the telephone line cord 
    inside the wall mounting 
    adaptor, then push the adaptor 
    in the direction of the arrows 
    (1 and 2) while pressing the 
    tabs.
    • The word “UP WALL” should face 
    upward.
    4Connect the telephone line cord. 
    Mount the unit, then slide it 
    down.
    • Raise the antenna.
    5To charge the handset battery:
    Place the handset on the base 
    unit.
    • The unit beeps once and the 
    CHARGE indicator lights.
    2
    11
    To Power Outlet Hook
    2
    1
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    							52
    Belt Clip
    You can hang the handset on your belt or pocket using the included belt clip.
    To attach the belt clip To remove the belt clip  
    Shoulder Rest Attachment
    Use the shoulder rest attachment if you need to keep your hands free during a 
    phone conversation.
    To attach the shoulder rest 
    attachment
    Attach the included belt clip to the 
    handset (see above), then attach the 
    shoulder rest attachment to the belt clip 
    as shown below. You will hear a click 
    when the shoulder rest attachment is in 
    place.
    To remove the shoulder 
    rest attachment
    Slide the base of the attachment in the 
    direction of the arrow as shown below.
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    							Useful Information
    For assistance, please call: 1-800-211-PANA(7262)53
    Optional Headset
    Connecting an optional headset to the handset allows hands-free phone 
    conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, 
    KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the 
    accessories telephone number on page 2.
    Connecting an optional headset
    Open the headset jack cover, and insert the headset plug into the headset jack as 
    shown below. 
    • Headset sold separately. Model shown here is KX-TCA88.
    To switch to the speakerphone while using the headset:
    Press [s]. To return to the headset, press [C]. 
    Headset Jack
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    							54
    Direct Commands
    After pressing [MENU], you can also program menu items directly by pressing ([0] 
    to [9], and [#]) instead of using the soft keys.
    Menu item Command Selection items Page
    Ringer volume[1] [1]  [0] : Off  [1] : Low  [2] : Medium   
    [3] : Highp. 17
    Ringer tone [1] [2] [1]–[3] :Tone pattern 1–3 
    [4]–[7] : Melody pattern 1–4p. 18
    Message play[2]p. 45
    Date and time [4]Go to Step 3 on page 14. —
    Voice enhancer[5] [1] : On  [0] : Off p. 25
    Activate Caller IQ *1 [7] [1] —
    View information *3[7] [2] *4Go to Step 4 on page 65. —
    Get new information *2[7] [3] *4Go to Step 4 on page 64. —
    Turn Caller IQ off *2[7] [4] *4p. 62
    Turn Caller IQ on *2[7] [5] *4p. 62
    LCD contrast [0] [1]  [1]–[6] : Level 1–6 p. 18
    Key tone[0] [2] [1] : On  [0] : Off p. 41
    Auto talk[0] [3] [1] : On  [0] : Off p. 16
    Caller ID number auto 
    edit[0] [4] [1] : On  [0] : Off p. 31
    Set dial mode[0] [5] [1] [1] : Pulse  [2] : Tone p. 15
    Set flash time[0] [5] [2] [1] : 700 ms[2] : 600 ms  
    [3] : 400 ms[4] : 300 ms   
    [5] : 250 ms[6] : 110 ms   
    [7] : 100 ms[8] : 90 msp. 40
    Set line mode[0] [5] [3] [1] : A  [2] : B p. 16
    Number of rings[0] [6] [1] [2]–[7] : 2–7 rings 
    [0] : Toll saverp. 21
    Handset
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    							For assistance, please call: 1-800-211-PANA(7262)55
    Direct Commands
    Useful Information
    During programming:
    When “Save” is displayed, press the right soft key to save the new settings.
    To exit programming, press [OFF].
    • If you press the direct command incorrectly, press [OFF], then re-enter 
    programming mode by pressing [MENU].
    • For function details, see the corresponding pages.
    *
    1Can be used to activate Caller IQ. See the leaflet included with this unit for more 
    information.
    *
    2For openLCR subscribers only.
    *3For openLCR subscribers only. If information is not downloaded to your unit, “Get 
    new Info.?” will be displayed. To download information, see page 64.
    *
    4After pressing [7], make sure “View Info.?” is displayed, then press the next 
    command.
    If Caller IQ is turned off, “Turn CIQ on?” is displayed after pressing [7].
    Recording time[0] [6] [2] [1] : 1 minute     
    [2] : 2 minutes   
    [3] : 3 minutes
    [0] : Greeting onlyp. 20
    Remote code[0] [6] [3]Go to Step 5 on page 48. —
    Change language[0] [8] [1] : English  [2] : Spanish p. 15
    Message alert[0] [#][1] : On  [0] : Off p. 22
    Menu item Command Selection items Page
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    							56
    If the Following Appear on Your Display...
    The following will be displayed when the unit needs your attention. 
    Display message Cause & Remedy
    Recharge battery• The battery needs to be charged. Recharge the 
    battery (p. 10).
    Charge for 6h• The battery has been discharged. The handset will 
    not work. Fully charge the battery (p. 10).
    No link to base.
    Move closer to 
    base, try again.• The handset has lost communication with the base 
    unit. Walk closer to the base unit and try again or 
    re-register the handset (p. 41).
    • Confirm the base unit’s AC adaptor is plugged in.
    • Raise the base unit antenna.
    Please lift up
    and try again.• A handset button was pressed while the handset 
    was on the base unit. Lift the handset and press the 
    button again.
    Error!!• When you tried to re-register the handset, the 
    handset and base unit could not link for some 
    reason, such as interference from electrical 
    appliances. Move the handset and base unit away 
    from any electrical appliances and try again.
    Phone book full• When you tried to store an item in the phone book, 
    the phone book memory was full. Press [OFF] to exit 
    the programming mode. To erase other items from 
    the phone book, see page 38.
    System is busy.
    Please try again 
    later.• The handset has lost communication with the base 
    unit. Walk closer to the base unit and try again.
    • The Answering System is in use, such as answering 
    a call or playing back messages. Try again later.
    Line in use• A parallel connected telephone is in use.
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    							Useful Information
    For assistance, please call: 1-800-211-PANA(7262)57
    Troubleshooting
    If the handset display shows error messages, see “If the Following Appear on 
    Your Display...” (p. 56) for the Cause & Remedy.
    Telephone System
    Problem Cause & Remedy
    “No link to base. Move 
    closer to base, try 
    again.” is displayed and an 
    alarm tone sounds.• You are too far from the base unit. Walk 
    closer to the base unit.
    • Confirm the base unit’s AC adaptor is 
    plugged in.
    • Raise the base unit antenna.
    • If the above remedies do not solve the 
    problem, the handset may have lost 
    communication with the base unit. Register 
    the handset again (p. 41).
    Static, sound cuts in/out, 
    fades. Interference from other 
    electrical units.• Move the handset and base unit away from 
    other electrical appliances (p. 3).
    • Walk closer to the base unit.
    • Raise the base unit antenna.
    The handset does not ring. • The ringer volume is turned off. Set to high, 
    medium, or low (p. 17).
    The handset display is blank. • If only the handset display is blank, fully 
    charge the battery (p. 10).
    You cannot program any 
    function items.• Programming is not possible while the 
    handset and/or base unit is being used.
    • Do not pause for over 60 seconds while 
    programming.
    • Walk closer to the base unit.
    • While another user is listening to messages 
    or the Answering System is handling a call, 
    you cannot program. Try again later.
    While programming or 
    searching, the handset starts 
    to ring and the program/
    search stops.• A call is coming in. To answer the call, press 
    [C] or [s]. Start again from the beginning 
    after hanging up.
    You cannot make a call. • Your handset is in remote operation mode 
    (p. 45). Exit by pressing [OFF].
    • If the handset or base unit is in use, you may 
    not be able to make a call. Try again later.
    You cannot redial. • If the last number dialed was more than 
    48 digits long, the number will not be redialed 
    correctly.
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    							Troubleshooting
    58
    You cannot make long 
    distance calls.• Please make sure you have long distance 
    service.
    • Check if Caller IQ is on. Turn Caller IQ off 
    (p. 62).
    The handset does not display 
    the caller’s name and/or 
    phone number.• You need to subscribe to Caller ID.
    • Other telephone equipment may be 
    interfering with your phone. Disconnect it and 
    try again.
    • Other electrical appliances connected to the 
    same outlet may be interfering with Caller ID.
    • Telephone line noise may be affecting Caller 
    ID.
    • The caller requested not to send his/her 
    Caller ID information (p. 27).
    • If a (separate) Caller ID box is connected 
    between the unit and the telephone wall jack, 
    disconnect the Caller ID box or plug the unit 
    directly into the wall jack.
    The handset cannot 
    automatically edit the Caller 
    List/incoming phone numbers.• The Caller ID number auto edit feature is 
    turned off. Turn it on (p. 31) and try again.
    • You need to press [C] or [s] after editing 
    the number.
    The handset display exits the 
    Caller List or phone book.• Do not pause for over 60 seconds while 
    searching.
    The Ringer/Message Alert 
    indicator flashes slowly when 
    the handset is not ringing and 
    in use.• The Message Alert is turned on and new 
    messages have been recorded. Turn the 
    Message Alert off (p. 22) or listen to the new 
    messages (p. 44, 45, 48).
    You cannot have a 
    conversation using the 
    headset.• Make sure the optional headset is connected 
    properly (p. 53).
    •If “SP-phone” is displayed on the handset, 
    press [C] to switch to the headset.
    Problem Cause & Remedy
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    							For assistance, please call: 1-800-211-PANA(7262)59
    Troubleshooting
    Useful Information
    Answering System  
    Problem Cause & Remedy
    The Answering System is on, 
    but incoming messages are 
    not recorded.• The recording time is set to “Greeting only”. 
    Select “1 minute”, “2 minutes” or “3 minutes” 
    (p. 20).
    • Memory is full. Erase unnecessary messages 
    (p. 47).
    “ ” flashes and the 
    ANSWER ON indicator 
    flashes rapidly. No new 
    messages are recorded.• Memory is full. Erase unnecessary messages 
    (p. 47).
    You cannot operate the 
    Answering System from the 
    base unit or the handset.• If another user is in use, you may not be able 
    to operate the Answering System. Try again 
    later.
    • If another user is listening to messages or the 
    Answering System is handling a call, you 
    cannot operate the Answering System. Try 
    again later.
    You cannot operate the 
    Answering System from a 
    touch tone phone.• Make sure you entered the correct remote 
    code (p. 48).
    • The Answering System may not respond if 
    the tones are too short to activate the unit. 
    Press each button firmly.
    • The Answering System is off. Turn it on 
    (p. 50).
    You cannot erase messages. • While another user is operating the 
    Answering System or a caller is leaving a 
    message, you cannot erase messages.
    When you play back 
    messages or turn on the 
    Answering System, the 
    handset and/or base unit 
    announces the wrong day and 
    time.• The date and time may be set incorrectly. Set 
    the date and time again (p. 14).
    FULL
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    							Troubleshooting
    60
    General 
    Problem Cause & Remedy
    The handset and/or base unit 
    does not work.• Check the settings (p. 9–11).
    • Check whether the dialing mode setting is 
    correct (p. 15).
    • Fully charge the battery (p. 10).
    • Clean the charge contacts and charge again 
    (p. 11).
    • Check battery installation (p. 10).
    • Unplug the base unit’s AC adaptor to reset it. 
    Plug in, and try again.
    • Re-install the battery (p. 10) and fully charge 
    it.
    “Recharge battery” is 
    displayed, “7” flashes, or 
    the handset beeps 
    intermittently.• Fully charge the battery (p. 10).
    “Charge for 6h” and “8” 
    are displayed and the handset 
    does not work.• The battery has been discharged. Fully 
    charge the battery (p. 10).
    • Check battery installation (p. 10).
    You charged the battery fully, 
    but “Recharge battery” is 
    still displayed and/or “7”  
    continues to flash, or “Charge 
    for 6h” and “8” are 
    displayed.• Clean the charge contacts and charge again 
    (p. 11).
    • The battery may need to be replaced. If you 
    install a new battery, fully charge it (p. 10).
    The CHARGE indicator does 
    not go out after the battery has 
    been charged.• This is normal.
    If you cannot solve your 
    problem• Visit our website: 
    http://www.panasonic.com/support
    • Contact us via the web at: 
    http://www.panasonic.com/contactinfo
    • Call our customer call center at: 
    1-800-211-PANA(7262)
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