Panasonic Kx Ta824 Feature Guide

1.14 Optional Device Features
Feature Guide 91
1.14.4 Background Music (BGM)
Description
A proprietary telephone (PT) user can listen to background music (BGM) through the built-in speaker while 
on-hook and idle.
Conditions
Hardware requirement: A user-supplied external audio device, such as a CD player or radio for 
External audio source.
 The music heard through the PT is interrupted when going off-hook, receiving a call, or receiving a 
paging announcement.
 The audio can be selected through...

1.14 Optional Device Features
92 Feature Guide
1.14.5 Outgoing Message (OGM)
Description
An extension assigned as the operator or manager extension can record outgoing messages (OGMs) for 
the following features:
Conditions
Hardware Requirement: An optional Message Expansion card for OGM.
 This feature functions differently from personal/common OGMs used by the BV feature ( 1.14.7 Built-
in Voice Message (BV)).
 To use the OGM feature, DISA must be selected as the distribution method for the desired...

1.14 Optional Device Features
Feature Guide 93
1.14.6 Direct Inward System Access (DISA)
Description
Direct Inward System Access (DISA) allows outside callers to be connected to their desired PBX 
destinations without the use of the operator. Callers can listen to an outgoing message (OGM) instructing 
them as to which numbers to dial to be connected to the person or department they would like to speak with. 
DISA can also give PBX users access to PBX features, such as making outside (CO) line calls,...

1.14 Optional Device Features
94 Feature Guide
[Programming Example: 3-level AA Table] 
In order for a caller to be able to access Mike Smith of the Software Support Team (extension 102) using 
the 3-level AA feature, program as follows:
In this example: 
1)After or while listening to the AA first-level OGM (e.g., Press 1 to speak to Sales. Press 2 to speak 
to Service. Press 3 to speak to Support.), caller dials a DISA AA number, 3, as directed by the 
OGM.
2)Next, the AA second-level OGM (e.g., Press 1...

1.14 Optional Device Features
Feature Guide 95
DISA Busy Mode
If the destination of a DISA call is busy, the call will be redirected to an idle extension ( Hunting Group Set 
[100]) in the destinations idle extension hunting group ( 1.2.1 Idle Extension Hunting). If no extension in 
the group is available, or if the destination of the DISA call is not a member of an idle extension hunting 
group, the call will be handled in one of the following ways, according to system programming (
 DISA Busy 
Mode...

1.14 Optional Device Features
96 Feature Guide
 Permitted
Outside-to-Outside (CO-to-CO) Line Calls through DISA
DISA callers can use DISA to make outside (CO) line calls when allowed by the DISA security mode.  
If a call between 2 outside parties is established via DISA, the length of the call can be limited to a 
preprogrammed duration (
 CO-to-CO Line Call Duration [205]). A timer will activate when the call is 
connected, and a warning tone will be heard 15 seconds before the timer expires. When the...

1.14 Optional Device Features
Feature Guide 97
[Flowchart]
Busy tone
A DISA call from an outside 
party is received.
The PBX answers the call.
Is a security 
code required?
A number is dialed.
Make an outside 
(CO) line call.
No
One short beep
Nothing is dialed.The call is sent to 
the fax extension.
Yes
The security 
code is entered.
No
Yes
The call is 
disconnected.
The call is 
disconnected.
The call is 
established.
No Yes
The call is not answered.
The call is not 
answered.
The code is correct.
The...

1.14 Optional Device Features
98 Feature Guide
Conditions
WARNING 
There is a risk that fraudulent telephone calls will be made using the Outside-to-Outside (CO-to-CO) 
Line Call feature of DISA.
 
The cost of such calls will be billed to the owner/renter of the PBX. 
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a)Enabling DISA security (Trunk Security or All Security).
b)Maintaining the secrecy of passwords.
c)Selecting passwords that are complex and random, so that they...

1.14 Optional Device Features
Feature Guide 99
Installation Manual References
2.3.7 Message Expansion Card for OGM (KX-TE82491)
Feature Guide References
1.1.1.2 Intercept Routing
1.14.7 Built-in Voice Message (BV)
User Manual References
1.2.7 Accessing Another Party Directly from Outside (Direct Inward System Access [DISA])
3.2.1 Programming Information 

1.14 Optional Device Features
100 Feature Guide
1.14.7 Built-in Voice Message (BV)
Description
If an optional voice message card is installed in the PBX, a caller can leave a voice message in one of the 
voice message areas, and information on the recorded messages is automatically logged in the Incoming 
Call Log of the extension, where it can be viewed later or used to play back the original message (
 1.15.2 
Incoming Call Log). 
There are 2 types of voice message area: personal message area and...