Panasonic Kx Ps8100 Operating Instructions Manual

 
231 Care and Maintenance  To clear media jams in location D with face down printing:
SAFETY CAUTION:
  •  The fuser is hot; to avoid personal injury, turn off the printer and wait 
10 minutes (after opening the printer’s front door) for the fuser to cool 
before touching it.
NOTE:
  •  First check the exit opening for media that has jammed and folded like an 
accordion. It is especially difficult to see if the media is transparency film.  1  a)Open the printer’s front door. 
b)Pull open the access door...

232 Care and Maintenance
CAUTION:CAUTION:
•If the fuser knob will not turn, do not force it, or you may damage 
the fuser. Instead, follow these steps:
1Unlock the fuser by turning the small green thumbscrew 
counterclockwise.
2Pull the fuser out. The media will probably tear.
3Remove the oil supply roll.
4Turn the fuser’s large green knob to release the jammed 
media.
5Remove the jammed media from the fuser and the printer.
SAFETY CAUTION:
•The fuser is hot; to avoid personal injury, turn off the...

233 Care and Maintenance
To clear media jams in location E:
1Remove the jammed media from the output tray.
2Open and close the printer’s front door to clear the 
error message from the printer LCD panel.
To clear jams with the multi-purpose tray:
1Remove the jammed media from the multi-purpose tray.
2Open and close the printer’s front door to clear the 
error message from the printer LCD panel. 

234 Care and Maintenance
Troubleshooting
TroublePossible CauseCorrective Action
Scanner does not turn 
on.Power cord is not 
connected.Connect the power 
cord.
Scanner Error 49 is 
displayed on the 
scanner LCD panel 
when powered on.Scanner is locked. Unlock the scanner.
Scanning operation 
cannot be performed.SCSI cable is not 
properly connected.Connect the SCSI 
cable.
SCSI ID No. or 
terminator switch is 
not set correctly.Set the SCSI ID No. 
or terminator switch 
correctly.
SCSI-2 board is not...

235 Care and Maintenance
ADF doesn’t feed 
document.Document thickness 
is out of 
specifications.Scan the document 
by placing it on the 
scanner glass.
Too many documents 
are inserted in the 
ADF tray.The height of 
document should not 
exceed the limit mark 
on the document 
guide.
Scanned image has 
vertical lines when a 
document is scanned 
using the ADF.ADF scanner glass or 
white sheet is dirty.Clean the ADF 
scanner glass and 
white sheet.
Scanned image is 
skewed when a 
document is scanned...

236 Care and Maintenance
TroublePossible CauseCorrective Action
READY indicator is 
blinking.The printer is 
receiving, processing 
or printing job.Wait for the job to be 
completed or cancel 
the job.
You have entered the 
Menu mode in the 
printer panel.Exit the Menu mode 
by pressing the 
MENU/EXIT button.
The printer is 
networked and 
WebTools are being 
accessed.Wait for the job to be 
completed.
READY indicator is off. The printer is not 
ready, is disabled, or 
has detected an error.Read the...

237 Care and Maintenance
Half tone area has 
areas of weak color.Paper doesn’t match 
the environmental 
conditions, or it has 
too much moisture.Try fresh paper, or 
another type of paper.
Store media in the 
original, dust-free 
package in the same 
environmental 
conditions as the 
printer.
A single color appears 
faded.The color density is 
set incorrectly in the 
printer panel.See Chapter 7 “Color 
Calibration”.
The toner is almost 
depleted.Replace the toner 
cartridge soon 
(depending on the...

238 Care and Maintenance
Small white spots 
appear on OHP 
transparency.OHP transparency 
has dust on its 
surface.Remove dust or stain 
from OHP 
transparency.
A single color shows a 
light, repeating 
horizontal line.The roller in the toner 
cartridge has a slight 
impression after a 
long period of 
storage.Run 20-30 prints. The 
impression will 
disappear with 
continued time and 
use.
Prints are missing fine-
line detail.The color imaging unit 
has reached its useful 
life.Replace the color 
imaging...

239 Care and Maintenance
Each color “bleeds” into 
the color band. The color imaging 
unit’s internal waste 
toner box is full.Replace the color 
imaging unit.
A single white spot 
appears in 
approximately the same 
vertical place on the 
page.The color imaging unit 
is damaged.Replace the color 
imaging unit.
Large light spot(s) 
appear randomly.Fingerprint(s) on the 
underside belt or 
photosensitive belt 
(inside) of the color 
imaging unit.Print several pages 
until the spots fade.
TroublePossible...

240 Care and Maintenance
One or more dark 
vertical lines appear on 
the print in all colors.The color imaging unit 
is scratched.Replace the color 
imaging unit; make 
sure that the old color 
imaging unit is not 
exposed to light for 
more than 45 
seconds. If a new 
color imaging unit 
does not correct the 
problem:
• Put the old color 
imaging unit back 
into the printer.
• Repack the new 
color imaging unit.
The fuser is 
damaged. Replace the fuser.
A piece of the printed 
image is missing and...