Panasonic Kx Prw120 Operating Instructions Manual

							
Network connection troubleshooting
ProblemCause/solution
I am having trouble
connecting.RYour wireless router is not turned or is not functioning. Refer to
the operating instructions included with your wireless router.
R Your smartphone is not connected to your wireless router.
Check your smartphone’s Wi-Fi settings. Refer to the
operating instructions included with your smartphone.
R The SSID (wireless network name), security type, or password
assigned to the wireless router has been changed. Configure
the base unit again using the procedure described in “Typical
configuration (DHCP)”, page 42 or “Simplified configuration
(WPS, DHCP)”, page 43.
R Confirm the base unit’s Wi-Fi and IP settings using the
procedure described in “Confirming network status”, page 44.
R If your wireless router’s client isolation feature (a feature that
prevents wireless devices connected to the same wireless
router from communicating with each other) is turned on, your
base unit and your smartphone will not be able to
communicate with each other. Refer to the operating
instructions included with your wireless router and make sure
that this feature is turned off.
R The base unit’s network settings are incorrect. Reset the base
unit’s network settings (page 44) and configure the network
settings again.
My smartphone and other
devices cannot access the
Internet since I turned on
Wi-Fi repeater mode.RDo not use Wi-Fi repeater mode (page 43) if you already have
a Wi-Fi range extender.
For assistance, please visit http://www.panasonic.com/help51
Useful Information

PRW120(en)_1016_ver041.pdf   512013/10/16   10:40:19 
						

							
ProblemCause/solution
“Failed to connect ”
is displayed.If you selected “ Search for networks ” when configuring
the base unit
R You entered the wrong password when configuring the base
unit to connect to your wireless router. Confirm the password
and try again. If your wireless router is configured to use a
hexadecimal password, enter the correct password using
numbers 0-9 and letters a-f.
If you selected “ WPS (Easy setting) ” when configuring
the base unit
R Your wireless router uses WEP encryption. Configure the
wireless router to use another type of encryption, such as
WPA2-PSK (AES) encryption, and try again.
R Your wireless router’s “stealth mode” feature is turned on, or
its “SSID broadcast” feature is turned off. Change this setting
before configuring the base unit to connect to your wireless
router, and then change it back when finished.
If you have configured your wireless router to use MAC
address filtering
R Make sure you add the base unit’s MAC address to the list of
authorized MAC addresses. If the base unit’s Wi-Fi repeater
mode feature is turned on, the base unit has two MAC
addresses ( “ ” and  “ ”). Add them both to the list.
“Wrong password ” is
displayed.R You entered the wrong password when configuring the base
unit to connect to your wireless router. Confirm the password
and try again.
“IP address
conflicts ” is displayed.R The IP address assigned to the base unit is also assigned to
another device on your network. Check the IP address settings
of the base unit and other devices on the network.
“Cannot obtain IP
address ” is displayed.R Your wireless router does not support DHCP, or the DHCP
feature of your wireless router is turned off. If your wireless
router supports DHCP, make sure that its DHCP feature is
turned on. If DHCP is not available, set the base unit’s IP
settings manually. See “Advanced configuration (static IP
settings)”, page 43.
52For assistance, please visit http://www.panasonic.com/help
Useful Information

PRW120(en)_1016_ver041.pdf   522013/10/16   10:40:19 
						

							
FCC and other information
For assistance, please visit http://www.panasonic.com/help53
Useful Information

PRW120(en)_1016_ver041.pdf   532013/10/16   10:40:19This equipment complies with Part 68 of the 
FCC rules and the requirements adopted by 
the ACTA. On the bottom of this equipment 
is a label that contains, among other 
information, a product identifier in the 
format US:ACJ----------.
If requested, this number must be provided 
to the telephone company.
L Registration No.............(found on the 
bottom of the unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this 
equipment to the premises wiring and 
telephone network must comply with the 
applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A 
compliant telephone cord and modular plug 
is provided with the product. It is designed 
to be connected to a compatible modular 
jack that is also compliant.
The REN is used to determine the number 
of devices that may be connected to a 
telephone line. Excessive RENs on a 
telephone line may result in the devices not 
ringing in response to an incoming call. In 
most but not all areas, the sum of RENs 
should not exceed five (5.0). To be certain 
of the number of devices that may be 
connected to a line, as determined by the 
total RENs, contact the local telephone 
company. For products approved after July 
23, 2001, the REN for the product is part of 
the product identifier that has the format 
US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a 
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the 
telephone network, the telephone company 
will notify you in advance that temporary 
discontinuance of service may be required. 
But if advance notice isnt practical, the 
telephone company will notify the customer 
as soon as possible. Also, you will beadvised of your right to file a complaint with 
the FCC if you believe it is necessary.
The telephone company may make changes 
in its facilities, equipment, operations or 
procedures that could affect the operation of 
the equipment. If this happens the 
telephone company will provide advance 
notice in order for you to make necessary 
modifications to maintain uninterrupted 
service.
If trouble is experienced with this 
equipment, for repair or warranty 
information, please contact a Factory 
Service Center or other Authorized Servicer. 
If the equipment is causing harm to the 
telephone network, the telephone company 
may request that you disconnect the 
equipment until the problem is resolved.
Connection to party line service is subject to 
state tariffs. Contact the state public utility 
commission, public service commission or 
corporation commission for information.
If your home has specially wired alarm 
equipment connected to the telephone line, 
ensure the installation of this equipment 
does not disable your alarm equipment. If 
you have questions about what will disable 
alarm equipment, consult your telephone 
company or a qualified installer.
This equipment is hearing aid compatible as 
defined by the FCC in 47 CFR Section 
68.316.
When you hold the phone to your ear, noise 
might be heard in your Hearing Aid. Some 
Hearing Aids are not adequately shielded 
from external RF (radio frequency) energy. If  
noise occurs, use an optional headset 
accessory or the speakerphone option (if 
applicable) when using this phone. Consult 
with your audiologist or Hearing Aid  
						

							
54For assistance, please visit http://www.panasonic.com/help
Useful Information

PRW120(en)_1016_ver041.pdf   542013/10/16   10:40:19manufacturer about the availability of 
Hearing Aids which provide adequate 
shielding to RF energy commonly emitted 
by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to 
the dispatcher the reason for the call.
2) Perform such activities in the off-peak
hours, such as early morning or late 
evenings.
This device complies with Part 15 of the 
FCC Rules. Operation is subject to the 
following two conditions:
(1) This device may not cause harmful 
interference, and (2) this device must 
accept any interference received, including 
interference that may cause undesired 
operation.
Privacy of communications may not be 
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly 
approved by the party responsible for 
compliance could void the user’s authority 
to operate this device.
NOTE:
This equipment has been tested and found 
to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC 
Rules. These limits are designed to provide 
reasonable protection against harmful 
interference in a residential installation. This
equipment generates, uses, and can radiate 
radio frequency energy and, if not installed 
and used in accordance with the 
instructions, may cause harmful 
interference to radio communications. 
However, there is no guarantee that 
interference will not occur in a particular 
installation. If this equipment does cause 
harmful interference to radio or television 
reception, which can be determined by
turning the equipment off and on, the user isencouraged to try to correct the interference 
by one or more of the following measures:
– Reorient or relocate the receiving 
antenna.
– Increase the separation between the 
equipment and receiver.
– Connect the equipment into an outlet on a 
circuit different from that to which the 
receiver is connected.
– Consult the dealer or an experienced 
radio/TV technician for help.
Some cordless telephones operate at 
frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or 
prevent such interference, the base of the 
cordless telephone should not be placed 
near or on top of a TV or VCR. If
interference is experienced, move the 
cordless telephone further away from the TV
or VCR. This will often reduce or eliminate 
interference.
FCC RF Exposure Warning:
LThis product complies with FCC radiation 
exposure limits set forth for an 
uncontrolled environment. 
LTo comply with FCC RF exposure 
requirements, the base unit must be 
installed and operated 20 cm (8 inches) 
or more between the product and all 
person’s body. 
LThis product may not be collocated or 
operated in conjunction with any other 
antenna or transmitter.
L For body-worn operation, the handset 
must be used only with a non-metallic 
accessory. Use of other accessories may 
not ensure compliance with FCC RF 
exposure requirements.
Notice:
L FCC ID can be found inside the battery 
    compartment or on the bottom of the 
units.  
						

							
Guía Rápida Española
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)55
Guía Rápida Española

PRW120(en)_1016_ver041.pdf   552013/10/16   10:40:19Conexiones
Instalación y carga de la batería
Cargue aproximadamente durante 7 horas.
Nota:LUTILICE SOLO baterías recargables de Ni-MH tLNO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.LConfirme que las polaridades estén correctas (S, T).LCambie el idioma de la pantalla (página 56).LConfirme que aparezca 
Unidad base
1 Presione el enchufe del adaptador de corriente alterna firmemente en la unidad.2 Mantenga el enchufe en posición horizontal y ganche el cable para sujetarlo.3 Conecte el adaptador de corriente alterna a la toma de corriente.4 Conecte el cable de la línea telefónica a la unidad y a la toma telefónica de una sola línea (RJ11C) hasta que escuche un clic.5 Se requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.Nota:LUse solo el adaptador de corriente alterna Panasonic PNLV236 que se suministra.
23 14
4
5
1
2
amaño AAA (R03) ( ).1
“” (2).Cargando  
						

							
56Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española

PRW120(en)_1016_ver041.pdf   562013/10/16   10:40:20Sugerencias de operación
Teclas de función
Tecla navegadora{^}, {V}, {}: Navegue por diversas listas y 
elementos.
? (Volumen: {^} o {V}): Ajuste el volumen del receptor 
o el altavoz mientras habla.
{V} CID (identificador de llamadas): Vea la lista de 
personas que llamaron.
{} REDIAL (Remarcación): Vea la lista de 
remarcación.
Cambio de idiomas (Auricular) (predeterminado: “English”)
Idioma de la pantalla{Menú} (tecla de función de la derecha) (11) s {r}: “Español” s
Idioma de la guía de voz{Menú} (tecla de función de la derecha) (112 s {r}: “Español” s
Fecha y hora (Auricular)
1{} (tecla de función de la derecha) (1)12Introduzca el día, mes y año actuales. s {OK}3Introduzca la hora y minuto actuales.4
{V} {^}
{}
Menú
 {Guardar} s {OFF} 
 
{Guardar} s {OFF} 
 
{Guardar} s {OFF}  Cuando instale las baterías por primera vez, es posible que aparezca 
“Date and time Press 
[Select]”. Oprima {OFF} para salir. Al oprimir una tecla de función, puede seleccionar la 
función que aparece directamente encima de ella en la 
pantalla. Preste atención a la pantalla para ver qué 
funciones están asignadas a las teclas de función durante 
la operación.  
						

							
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)57
Guía Rápida Española

PRW120(en)_1016_ver041.pdf   572013/10/16   10:40:20Operaciones básicas
Cómo hacer y contestar llamadas (Auricular)
Para hacer llamadasMarque el número telefónico. s {C}/{s}
Para contestar llamadas{C}/{s}
Para colgar{OFF}
Para ajustar el volumen del receptor 
o del altavozOprima {^} o {V} repetidamente mientras habla.
Cómo hacer una llamada usando la 
lista de remarcación{>} REDIAL s {r}: Seleccione el número telefónico deseado. s {C}
Volumen del timbre del auricularOprima {^} o {V} repetidamente para seleccionar el volumen 
deseado mientras timbra.
Directorio telefónico (Auricular)
Cómo agregar entradas al directorio 
telefónico1{k} o {
						

							
58Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española

PRW120(en)_1016_ver041.pdf   582013/10/16   10:40:20Preguntas frecuentes
PreguntaCausa y solución
¿Por qué aparece _?LEl auricular está demasiado lejos de la unidad base. Acérquelo.LEl adaptador para corriente de la unidad base no está 
conectado correctamente. Conecte de nuevo el adaptador para 
corriente a la unidad base.
LEl auricular no está registrado en la unidad base. Regístrelo.1Auricular: {Menú} (tecla de función de la derecha) (13)2Unidad base: Oprima y mantenga oprimido {x} durante 
aproximadamente 5 segundos.
3Auricular: Oprima {OK}, y después espere hasta que 
suene un pitido largo. 
¿Cómo se incrementa el nivel de 
volumen del auricular?LOprima la tecla de navegación {^} repetidamente mientras 
habla.
¿Por qué hay ruido o se corta la 
conversación?LTrate de reubicar la unidad base de forma que se minimice la 
distancia al auricular.
LSi ocurre el mismo problema aunque el auricular se encuentre 
enseguida de la unidad base, llame a soporte al cliente de 
Panasonic al 1-800-211-PANA (1-800-211-7262).
¿Es posible añadir otro auricular 
accesorio a mi unidad base?LSí, puede añadir hasta 6 auriculares (incluyendo los que se 
venden con su unidad base) a una sola unidad base.
LPara adquirir auriculares accesorios adicionales (KX-
PRWA10), 
visite: http://www.pstc.panasonic.com 
o llame al 1-800-332-5368. Los usuarios TTY (usuarios con 
impedimentos auditivos o del habla) pueden llamar al 1-866-
605-1277.
¿Es posible mantener cargando las 
baterías todo el tiempo?LPuede dejar el auricular en la unidad base o el cargador en 
cualquier momento. Esto no daña las baterías.
¿Cómo se contestan las llamadas en 
espera (segunda llamada)?LOprima {CALL WAIT} cuando escuche el tono de llamada en 
espera.  
						

							
Customer services
For assistance, please visit http://www.panasonic.com/help59
Appendix

PRW120(en)_1016_ver041.pdf   592013/10/16   10:40:20Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest 
Dealer or Service Center; purchase Parts and Accessories; or make Customer 
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at: 
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For hearing or speech impaired TTY users, TTY: 1-866-605-1277 Purchase Parts, Accessories and Owner’s Manual online for all 
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only) 
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express.)
Accessory Purchases (United States and Puerto Rico)  
						

							
Warranty (For United States and Puerto Rico)
60For assistance, please visit http://www.panasonic.com/help
Appendix

PRW120(en)_1016_ver041.pdf   602013/10/16   10:40:20Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, 
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length 
of the period indicated on the chart below, which starts with the date of original purchase 
(“Limited Warranty period”), at its option either (a) repair your product with new or 
refurbished parts, or  (b) replace it with a new or a refurbished equivalent value product, or 
(c) refund your purchase price. The decision to repair, replace or refund will be made by 
the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the 
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your 
product prepaid during the Limited Warranty period. This Limited Warranty excludes both 
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited 
Warranty only applies to products purchased and serviced in the United States or Puerto 
Rico. This Limited Warranty is extended only to the original purchaser and only covers 
products purchased as new.
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
http://www.panasonic.com/repair
Telephone Repair Request
You may contact us at: 1-800-211-PANA (7262)
When shipping the unit carefully pack in a padded shipping carton, include all 
accessories, and send it prepaid. Include a letter detailing the complaint, a return 
address and provide a day time phone number where you can be reached. P.O. Boxes 
are not acceptable. Keep the tracking number for your records. A copy of valid 
registered receipt is required under the 1 year parts and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this 
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE 
PURCHASER WILL BE REQUIRED TO FURNISH A SALES 
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, 
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE 
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH 
PROOF OF PURCHASE.
Panasonic Telephone Products
Limited Warranty
Mail-In Service--Online or Telephone Repair Request