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Panasonic Kx Prw120 Operating Instructions Manual

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    Operating Instructions
    Premium Design Phone with Smartphone Connect
    Model No.    KX-PRW120
    Before initial use, see “Getting Started”
    on page 9.
    Thank you for purchasing a Panasonic product.
    Please read these operating instructions before using the unit and save them for
    future reference.
    Consulte  “Guía Rápida Española”, página 55.
    For assistance, visit our Web site:  http://www.panasonic.com/help for customers
    in the U.S.A. or Puerto Rico.
    Please register your product: http://www.panasonic.com/prodreg
    
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    Introduction
    Accessory information ..................................3
    Important Information
    For your safety  ............................................. 5
    Important safety instructions  ........................6
    For best performance  ...................................6
    Other information  ......................................... 7
    Specifications  ............................................... 7
    Getting Started
    Setting up  ..................................................... 9
    Intelligent eco mode  ................................... 10
    Controls  ...................................................... 11
    Display icons  .............................................. 11
    Language setting ........................................12
    Date and time  ............................................. 12
    Other settings  ............................................. 12
    Making/Answering Calls
    Making calls  ............................................... 14
    Answering calls  .......................................... 14
    Useful features during a call .......................14
    Intercom  ..................................................... 16
    Phonebook
    Phonebook  ................................................. 17
    Speed dial  .................................................. 19
    Programming
    Menu list  ..................................................... 21
    Alarm  .......................................................... 27
    Silent mode  ................................................ 28
    Call block ....................................................28
    Baby monitor  .............................................. 29
    Other programming  .................................... 31
    Registering a unit  ....................................... 32
    Caller ID Service
    Using Caller ID service ...............................34
    Caller list  .................................................... 34
    Answering System
    Answering system  ...................................... 36
    Turning the answering system on/off  .........36
    Greeting message  ...................................... 36
    Listening to messages  ...............................37
    Advanced new message alerting
    features  ...................................................... 38Remote operation .......................................39
    Answering system settings .........................41
    Smartphone Integration
    Smartphone integration ..............................42
    Network settings .........................................42
    Smartphone Connect app  ..........................43
    Other network features ...............................43
    Useful Information
    Voice mail service  ...................................... 45
    Error messages  .......................................... 46
    Troubleshooting  ......................................... 47
    Network connection troubleshooting  ..........51
    FCC and other information  .........................53
    Guía Rápida Española
    Guía Rápida Española  ...............................55
    Appendix
    Customer services  ..................................... 59
    Warranty (For United States and Puerto
    Rico)  ........................................................... 60
    Index
    Index ........................................................... 62
    2
    Table of Contents
    
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    Accessory information
    Supplied accessories
    No.Accessory item/Order numberQuantity
    AAC adaptor/PNLV236Z1
    BTelephone line cord/PQJA10075Z1
    CRechargeable batteries/HHR-4DPA2
    DHandset cover*1
    /PNYNPRWA10WR1
    *1 The handset cover comes attached to the handset.
    ABCD
    Additional/replacement accessories
    Please contact your nearest Panasonic dealer for sales information (page 59).
    Accessory itemOrder number
    Rechargeable
    batteriesHHR-4DPA *1
    R To order, please call 1-800-332-5368 or visit
    http://www.panasonic.com/batterystore
    Battery type:
    – Nickel metal hydride (Ni-MH)
    – 2 x AAA (R03) size for each handset
    T-adaptorKX-J66
    Range extenderKX-TGA405 *2
    Key detectorKX-TGA20*3
    *1 Replacement batteries may have a different capacity from that of the supplied batteries.
    *2 By installing this unit, you can extend the range of your phone system to include areas
    where reception was previously not available. This product can be purchased online. Please
    visit our Web site: http://www.panasonic.com/RangeExtender
    *3 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to
    which the key detector is attached. Please visit our Web site:
    http://panasonic.net/pcc/products/telephone/p/tga20/
    Other information
    RDesign and specifications are subject to change without notice.
    R The illustrations in these instructions may vary slightly from the actual product.
    For assistance, please visit http://www.panasonic.com/help3
    Introduction
    
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    Expanding your phone system
    Handset (optional): KX-PRWA10
    You can expand your phone system by
    registering optional handsets (6 max.) to a
    single base unit.
    ROptional handsets may be a different color
    from that of the supplied handsets.
    Smartphone
    Your smartphone: 4 max.
    You can expand your phone system by installing the Smartphone
    Connect app on your smartphone and registering your smartphone
    to the base unit.
    RYou must configure the base unit and download the app before
    you can use these features. See the “Smartphone Integration”
    chapter beginning on page 42 for more information.
    4For assistance, please visit http://www.panasonic.com/help
    Introduction
    
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    For your safety
    To prevent severe injury and loss of life/
    property, read this section carefully before
    using the product to ensure proper and safe
    operation of your product.
    WARNING
    Power connection
    RUse only the power source marked on the
    product.
    R Do not overload power outlets and
    extension cords. This can result in the risk
    of fire or electric shock.
    R Completely insert the AC adaptor/power
    plug into the power outlet. Failure to do so
    may cause electric shock and/or excessive
    heat resulting in a fire.
    R Regularly remove any dust, etc. from the
    AC adaptor/power plug by pulling it from
    the power outlet, then wiping with a dry
    cloth. Accumulated dust may cause an
    insulation defect from moisture, etc.
    resulting in a fire.
    R Unplug the product from power outlets if it
    emits smoke, an abnormal smell, or makes
    an unusual noise. These conditions can
    cause fire or electric shock. Confirm that
    smoke has stopped emitting and contact
    the Panasonic Call Center at
    1-800-211-PANA (1-800-211-7262).
    R Unplug from power outlets and never touch
    the inside of the product if its casing has
    been broken open.
    R Never touch the plug with wet hands.
    Danger of electric shock exists.
    Installation
    RTo prevent the risk of fire or electrical
    shock, do not expose the product to rain or
    any type of moisture.
    R Do not place or use this product near
    automatically controlled devices such as
    automatic doors and fire alarms. Radio
    waves emitted from this product may cause
    such devices to malfunction resulting in an
    accident.
    RDo not allow the AC adaptor or telephone
    line cord to be excessively pulled, bent or
    placed under heavy objects.
    Operating safeguards
    RUnplug the product from power outlets
    before cleaning. Do not use liquid or
    aerosol cleaners.
    R Do not disassemble the product.
    R Do not spill liquids (detergents, cleansers,
    etc.) onto the telephone line cord plug, or
    allow it to become wet at all. This may
    cause a fire. If the telephone line cord plug
    becomes wet, immediately pull it from the
    telephone wall jack, and do not use.
    Medical
    RConsult the manufacturer of any personal
    medical devices, such as pacemakers or
    hearing aids, to determine if they are
    adequately shielded from external RF
    (radio frequency) energy. DECT features
    operate between 1.92 GHz and 1.93 GHz
    with a peak transmission power of 115 mW.
    Wi-Fi features operate between 2.412 GHz
    and 2.462 GHz with a peak transmission
    power of 100 mW.
    R Do not use the product in health care
    facilities if any regulations posted in the
    area instruct you not to do so. Hospitals or
    health care facilities may be using
    equipment that could be sensitive to
    external RF energy.
    CAUTION
    Installation and location
    RNever install telephone wiring during an
    electrical storm.
    R Never install telephone line jacks in wet
    locations unless the jack is specifically
    designed for wet locations.
    R Never touch uninsulated telephone wires or
    terminals unless the telephone line has
    been disconnected at the network interface.
    R Use caution when installing or modifying
    telephone lines.
    R The AC adaptor is used as the main
    disconnect device. Ensure that the AC
    For assistance, please visit http://www.panasonic.com/help5
    Important Information
    
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    outlet is installed near the product and is
    easily accessible.
    R This product is unable to make calls when:
    – the handset batteries need recharging or
    have failed.
    – there is a power failure.
    R Do not place magnetic cards or similar
    objects near the phone. Magnetic data on
    the cards, etc. may be deleted.
    R Do not place metallic objects such as
    paperclips near the product. Metallic
    objects could cause a short circuit if they
    touch the charge contacts.
    Battery
    RWe recommend using the batteries noted
    on page 3.  USE ONLY rechargeable
    Ni-MH batteries AAA (R03) size.
    R Do not mix old and new batteries.
    R Do not open or mutilate the batteries.
    Released electrolyte from the batteries is
    corrosive and may cause burns or injury to
    the eyes or skin. The electrolyte is toxic and
    may be harmful if swallowed.
    R Exercise care when handling the batteries.
    Do not allow conductive materials such as
    rings, bracelets, or keys to touch the
    batteries, otherwise a short circuit may
    cause the batteries and/or the conductive
    material to overheat and cause burns.
    R Charge the batteries provided with or
    identified for use with this product only, in
    accordance with the instructions and
    limitations specified in this manual.
    R Only use a compatible base unit (or
    charger) to charge the batteries. Do not
    tamper with the base unit (or charger).
    Failure to follow these instructions may
    cause the batteries to swell or explode.
    Attention:
    A nickel metal hydride battery that is
    recyclable powers the product you have
    purchased.
    Please call 1-800-8-BATTERY
    (1-800-822-8837) for information on how to
    recycle this battery.
    Important safety
    instructions
    When using your product, basic safety
    precautions should always be followed to
    reduce the risk of fire, electric shock, and
    injury to persons, including the following:
    1. Do not use this product near water for example, near a bathtub, washbowl,
    kitchen sink, or laundry tub, in a wet
    basement or near a swimming pool.
    2. Avoid using a telephone (other than a cordless type) during an electrical storm.
    There may be a remote risk of electric
    shock from lightning.
    3. Do not use the telephone to report a gas leak in the vicinity of the leak.
    4. Use only the power cord and batteries indicated in this manual. Do not dispose of
    batteries in a fire. They may explode.
    Check with local codes for possible special
    disposal instructions.
    SAVE THESE INSTRUCTIONS
    For best performance
    Base unit location/avoiding noise
    The base unit and other compatible Panasonic
    units use radio waves to communicate with
    each other.
    R For maximum coverage and noise-free
    communications, place your base unit:
    – at a convenient, high, and central
    location with no obstructions between
    the handset and base unit in an indoor
    environment.
    – away from electronic appliances such as TVs, radios, personal computers,
    wireless devices, or other phones.
    6For assistance, please visit http://www.panasonic.com/help
    Important Information
    
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    – facing away from radio frequencytransmitters, such as external antennas
    of mobile phone cell stations. (Avoid
    putting the base unit on a bay window or
    near a window.)
    R Coverage and voice quality depends on the
    local environmental conditions.
    R If the reception for a base unit location is
    not satisfactory, move the base unit to
    another location for better reception.
    Environment
    RKeep the product away from electrical noise
    generating devices, such as fluorescent
    lamps and motors.
    R The product should be kept free from
    excessive smoke, dust, high temperature,
    and vibration.
    R The product should not be exposed to
    direct sunlight.
    R Do not place heavy objects on top of the
    product.
    R When you leave the product unused for a
    long period of time, unplug the product from
    the power outlet.
    R The product should be kept away from heat
    sources such as heaters, kitchen stoves,
    etc. It should not be placed in rooms where
    the temperature is less than 0 °C (32 °F) or
    greater than 40 °C (104 °F). Damp
    basements should also be avoided.
    R The maximum calling distance may be
    shortened when the product is used in the
    following places: Near obstacles such as
    hills, tunnels, underground, near metal
    objects such as wire fences, etc.
    R Operating the product near electrical
    appliances may cause interference. Move
    away from the electrical appliances.
    Routine care
    RWipe the outer surface of the product
    with a soft moist cloth.
    R Do not use benzine, thinner, or any
    abrasive powder.
    Other information
    CAUTION:  Risk of explosion if battery is
    replaced by an incorrect type. Dispose of used
    batteries according to the instructions.
    Notice for product disposal, transfer,
    or return
    R This product can store your private/
    confidential information. To protect your
    privacy/confidentiality, we recommend that
    you erase information such as phonebook
    or caller list entries from the memory before
    you dispose of, transfer, or return the
    product.
    Notice
    Specifications
    RCommunication standards
    DECT 6.0 (Digital Enhanced Cordless
    Telecommunications 6.0)
    Wi-Fi (IEEE 802.11 b/g/n)
    R Frequency range
    DECT:
    For assistance, please visit http://www.panasonic.com/help7
    Important Information
    
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    1.92 GHz to 1.93 GHz
    Wi-Fi:
    2.412 GHz to 2.462 GHz (channels 1 to 11)
    R RF transmission power
    DECT:
    115 mW (max.)
    Wi-Fi:
    100 mW (peak transmission power)
    R Encryption
    WPA2-PSK (TKIP/AES), WPA-PSK (TKIP/
    AES), WEP (128/64 bit)
    R Simplified configuration
    WPS (PBC)
    R Power source
    120 V AC, 60 Hz
    R Power consumption
    Base unit:
    Standby: Approx. 2.0 W
    Maximum: Approx. 3.9 W
    R Operating conditions
    0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
    relative air humidity (dry)
    8For assistance, please visit http://www.panasonic.com/help
    Important Information
    
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    Setting up
    Connections
    n Base unit
    Press the AC adaptor plug firmly to the
    unit.
    Keep the plug in the horizontal position
    and fasten the cord by hooking it.
    Connect the AC adaptor to the power
    outlet.
    Connect the telephone line cord to the
    unit and single-line telephone jack
    (RJ11C) until you hear a click.
    A DSL/ADSL filter (not supplied) is
    required if you have a DSL/ADSL service.
    Note:
    R Use only the supplied Panasonic AC
    adaptor PNLV236.
    Battery installation
    R USE ONLY rechargeable Ni-MH batteries
    AAA (R03) size (
    ).
    R Do NOT use Alkaline/Manganese/Ni-Cd
    batteries.
    R Confirm correct polarities (
    , ).
    RFollow the directions on the display to set
    up the unit.
    For assistance, please visit http://www.panasonic.com/help9
    Getting Started 
    
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    4
    5
    3
    14 1   1  
    						
    							
    Battery charging
    Charge for about 7 hours.
    RConfirm  “Charging ” is displayed (
    ).
    R When the batteries are fully charged,
    “Fully charged ” is displayed.
    Note when setting up
    Note for connections
    R The AC adaptor must remain connected at
    all times. (It is normal for the adaptor to feel
    warm during use.)
    R The AC adaptor should be connected to a
    vertically oriented or floor-mounted AC
    outlet. Do not connect the AC adaptor to a
    ceiling-mounted AC outlet, as the weight of
    the adaptor may cause it to become
    disconnected.
    During a power failure
    The unit will not work during a power failure.
    We recommend connecting a corded-type
    telephone (without AC adaptor) to the same
    telephone line or to the same telephone line
    jack using a Panasonic T-adaptor (page 3).
    Note for battery installationR Use the supplied rechargeable batteries.
    For replacement, we recommend using the
    Panasonic rechargeable batteries noted on
    page 3, 6.
    Note for battery charging
    RIt is normal for the handset to feel warm
    during charging.
    RClean the charge contacts of the handset,
    base unit, and charger with a soft and dry
    cloth once a month. Before cleaning the
    unit, disconnect from power outlets and any
    telephone line cords. Clean more often if
    the unit is exposed to grease, dust, or high
    humidity.
    Battery level
    IconBattery level
    High
    Medium
    Low
    Needs charging.
    Empty
    Panasonic Ni-MH battery
    performance (supplied batteries)
    OperationOperating time
    In continuous use10 hours max. *1
    Not in use (standby)6 days max.*1
    *1 If eco mode is on.
    Note:
    R
    Actual battery performance depends on
    usage and ambient environment.
    Intelligent eco mode
    This feature automatically reduces handset
    power consumption by suppressing handset
    transmission power when the handset is close
    to the base unit.
    R When this feature is activated, 
     is
    displayed.
    R Eco mode is turned off when the clarity
    booster is activated (page 15).
    10For assistance, please visit http://www.panasonic.com/help
     Getting Started
    
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