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Panasonic Kx P8410 Operating Instructions Manual

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    Care and Maintenance
    Caution:
    BIf the fuser knob will not turn, do not force it, or you may damage the fuser.
    Instead, follow these steps:
    a) Unlock the fuser by turning the small green thumbscrew counterclockwise.
    b) Pull the fuser out. The media will probably tear.
    c) Remove the oil supply roll.
    d) Turn the fuser’s large green knob to release the jammed media.
    e) Remove the jammed media from the fuser and the printer.
    Safety Caution:
    BThe fuser is hot; to avoid personal injury, turn off the printer and wait 10
    minutes for the fuser to cool before touching it.
    Close the front door.
    (Printing face up)
    #Open the front door and the right side door.
    $Turn the fuser’s large green knob counterclockwise to release
    the jammed media.
    %Remove the jammed media from the right side of the printer.
    &Close the front door and the right side door.
    #
    $%
    1B 
    						
    							122
    Care and Maintenance
    nJam at E
    Remove the jammed media from the output tray.
    ¾OR ¾
    Pull open the access door (above the plastic output tray) and
    remove the media.
    Open and close the front door to clear the error message from the
    LCD.1
    2 
    						
    							123
    Care and Maintenance
    nJam at MPT (Multi-purpose tray)
    Remove the jammed media from the multi-purpose tray.
    Open and close the front door to clear the error message from the
    LCD.1
    2 
    						
    							124
    READY indicator is
    blinking.
    The toner is almost
    depleted.Read the printer panel
    message to determine
    the printer status.
    Corrective ActionTrouble
    ERROR indicator is
    blinking.Wait for the job to be
    completed or cancel the
    job. The printer is receiving,
    processing or printing
    job.Possible Cause
    Exit the Menu mode by
    pressing the MENU/EXIT
    button.
    Correct the condition
    displayed on the printer
    panel (e.g., close the
    door or clear the media
    jam). Turn the printer off and
    back on again. If the
    indicator is still on, the
    printer requires service.  You have entered the
    Menu mode in the printer
    panel.
    The printer is not ready,
    is disabled, or has
    detected an error.
    The printer has stopped
    because it detected a
    user-correctable error
    such as an open door or
    a media jam. Error occurred that is not
    user-correctable. READY indicator is off.
    ERROR indicator is on.
    Replace the color toner
    cartridge. On the Maintenance
    Page, a single color is
    not uniform or many
    vertical streaks (both
    light and dark) of slightly
    different density and
    non-uniform color.
    Care and Maintenance
    Troubleshooting
    Store media in the
    original, dust-free
    package in the same
    environmental conditions
    as the printer. Paper doesn’t match the
    environmental conditions,
    or it has too much
    moisture.Try fresh paper, or
    another type of paper. On the Maintenance
    Page, half tone area has
    areas of weak color. 
    						
    							125
    Check the density setting
    by printing the Color
    Calibration Page in the
    Color Calibration menu
    from the printer panel.
    Compare the settings
    with the color density
    samples on the Color
    Calibration Card and, if
    necessary, adjust the
    density from the printer
    panel. Refer to Setting
    the Color Density on
    page 56.
    Small white spots
    appear on OHP
    transparency.
    Care and Maintenance
    The toner cartridge is
    almost depleted and is
    not properly applying
    toner.Replace the color toner
    cartridge.
    Trouble
    The toner is almost
    depleted.Corrective Action
    On the Maintenance
    Page, a single color has
    a sharp, dark or light
    vertical streak.Possible Cause
    Replace the color toner
    cartridge soon
    (depending on the
    complexity of your prints,
    you can continue to print
    up to 100 more pages). The color density is set
    incorrectly in the printer
    panel. A single color appears
    faded.
    Remove dust or stain
    from OHP transparency. OHP transparency has
    dust on its surface. 
    						
    							126
    Run 20-30 prints. The
    impression will disappear
    with continued time and
    use. On the Maintenance
    Page, a single color
    shows a light, repeating
    horizontal line.The roller in the toner
    cartridge has a slight
    impression after a long
    period of storage.
    Care and Maintenance
    The photosensitive belt
    inside the imaging unit is
    scratched.Replace the imaging unit. The imaging unit has
    reached the end of its
    useful life.
    Corrective Action
    On the Maintenance
    Page, straight, thin light
    vertical line in colors.Trouble
    Prints are missing fine-
    line detail.Replace the imaging unit.Possible Cause
    The imaging unit has
    reached the end of its
    useful life.
    Dark color spots and
    dark or light streaks
    appear in all colors.Replace the imaging unit.
    Replace the imaging unit. The imaging unit’s
    internal waste toner box
    is full. On the Maintenance
    Page, each color
    “bleeds” into the color
    band. 
    						
    							127
    Care and Maintenance
    Fingerprint(s) on the
    underside belt or
    photosensitive belt
    (inside) of the imaging
    unit.Print several pages until
    the spots fade.
    Trouble
    Replace the imaging unit. The imaging unit is
    damaged. On the Maintenance
    Page, a single white spot
    appears in
    approximately the same
    vertical place on the
    page.Corrective ActionPossible Cause
    On the Maintenance
    Page, large light spot(s)
    appear randomly.
    The imaging unit is
    scratched.Replace the imaging unit;
    make sure that the old
    imaging unit is not
    exposed to light for more
    than 45 seconds.
    If a new imaging unit
    does not correct the
    problem:
    BPut the old imaging
    unit back into the
    printer.
    BRepack the new
    imaging unit. On the Maintenance
    Page, one or more dark
    vertical lines appear on
    the print in all colors.
    The fuser is damaged. Replace the fuser. 
    						
    							128
    Care and Maintenance
    Replace the fuser
    (depending on your
    quality needs, you can
    continue to print until the
    dark vertical lines
    appear).
    Corrective Action
    Print 5-10 pages of blank
    pages to clean the roller.
    If you still see the
    problem:
    BReplace the oil supply
    roll.
    If you still see the
    problem:
    BReplace the fuser.
    Replace the oil supply
    roll. The fuser is near the end
    of its useful life.
    The oil supply roll has
    reached the end of its
    useful life. The surface of the
    printed image appears to
    have vertical scratches
    (visible by holding the
    print at an angle and
    observing the “shine” of
    the image).
    At first, the scratches
    appear only on the
    printed image;
    eventually, dark vertical
    scratches appear on the
    unprinted portion of the
    page.
    Media frequently wraps
    around the fuser. A piece of the printed
    image is missing and
    reappears out of place,
    approximately 129 mm
    (5²) down the page.The fuser’s internal roller
    is not being consistently
    oiled.
    or
    The fuser’s internal roller
    is contaminated with
    toner particles.TroublePossible Cause
    Replace the imaging unit. The main charge grid is
    dirty. Light vertical streaks
    appear in all colors. 
    						
    							129
    Care and Maintenance
    TroubleCorrective ActionPossible Cause
    Reinsert the imaging unit
    to correct the contact for
    the main charge grid. The entire page prints in
    black, including the
    borders.Bad electrical contact for
    the main charge grid.
    The main charge grid is
    broken.Replace the imaging unit.
    The transfer unit is worn
    out.Replace the transfer unit. Toner spots appear on
    the back of the media.
    Dark and wavy vertical
    streaks appear in all
    colors.Replace the imaging unit. The main charge grid is
    dirty.
    The page prints in black
    in the image area only.
    (The borders are clear.)Either the image
    processor board or
    engine control board is
    not functioning properly.Turn the printer off and
    back on again. If the
    problem persists, call for
    service on your printer. 
    						
    							130
    Care and Maintenance
    Service Error is
    displayed on the LCD.An error occurred that is
    not user-correctable.Turn the printer off and
    back on again. If the error
    persists, call for service.
    TroubleCorrective Action
    The problem could be
    with one of the following:
    BEngine control board.
    BDeveloper voltage.
    BLaser scanning unit
    mirror.Possible Cause
    Turn the printer off and
    back on again. If the
    problem persists, call for
    service on your printer. The page is completely
    blank. 
    						
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