Panasonic Kx Mc6020 Operating Instructions Manual

							LThis unit is compatible with Caller ID. You must subscribe to the appropriate service of your 
service provider/telephone company.
Operating Instructions
Color Laser Multi-Function Printer
Model No. KX-MC6020
Do NOT connect the unit and a computer with USB cable until prompted by the Multi-Function 
Station (CD-ROM).
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Thank you for purchasing a Panasonic Multi-
Function Printer.
You can select English or Spanish for the language.
The display and reports will be in the selected language. 
The default setting is English. If you want to change the 
setting, see feature #110 on page 57.
Caution:
LDo not rub or use an eraser on the printed side of 
recording paper, as the print may smear.
Trademarks:
LMicrosoft, Windows, Windows Vista and Internet 
Explorer are either registered trademarks or 
trademarks of Microsoft Corporation in the United 
States and/or other countries.
LPentium is a trademark of Intel Corporation in the 
U.S. and other countries.
LScreen shots reprinted with permission from 
Microsoft Corporation.
LAdobe and Reader are either registered trademarks 
or trademarks of Adobe Systems Incorporated in the 
United States and/or other countries.
L3M is a trademark or registered trademark of 3M 
Company.
LAvery is a registered trademark of Avery Dennison 
Corporation.
LPCL is a trademark of Hewlett-Packard Company.
LAll other trademarks identified herein are the 
property of their respective owners.
Copyright:
LThis material is copyrighted by Panasonic 
Communications Co., Ltd., and may be reproduced 
for internal use only. All other reproduction, in whole 
or in part, is prohibited without the written consent of 
Panasonic Communications Co., Ltd.
© 2008 Panasonic Communications Co., Ltd. All Rights 
Reserved. 
						

							Important Information
3
For assistance, please visit http://www.panasonic.com/help
Important Information Important Information
1For a ssistanc e, plea se visit http://www.p ana sonic.co m/he lp
For your safety
Laser radiation
Fuser unit
Note:
LThe left side of the unit (2) and the area near the 
recording paper exit (3) also get warm. This is 
normal.
For best performance
Toner cartridge and drum cartridge
LWhen replacing the toner cartridge or drum 
cartridge, do not allow dust, water, or liquids to come 
in contact with the drum. This may affect print quality.
LFor optimal performance, genuine Panasonic toner 
cartridges and drum cartridges are recommended. 
We cannot be responsible for problems that may be 
caused by a non-Panasonic toner cartridge or drum 
cartridge:
– Damage to the unit
– Poor print quality
– Improper operation
Toner cartridge
LDo not leave the toner cartridge out of the protection 
bag for a long time. It will decrease the toner life.
Drum cartridge
LRead the instructions on page 10 before you begin 
installation of the drum cartridge. After you have read them, open the drum cartridge protection bag. The 
drum cartridge contains a photosensitive drum. 
Exposing it to light may damage the drum. Once you 
have opened the protection bag:
– Do not expose the drum cartridge to light for 
more than 45 seconds.
– Do not touch or scratch the green drum surface.
– Do not place the drum cartridge near dust or dirt, 
or in a high humidity area.
– Do not expose the drum cartridge to direct 
sunlight.
LTo extend the life of the drum cartridge, the power 
switch should never be turned OFF immediately after 
printing. Leave the power turned ON for a minimum 
of 30 minutes after printing.
Location
LTo avoid malfunction, do not position the unit near 
appliances such as TVs or speakers which generate 
an intense magnetic field.
Static electricity
LTo prevent static electricity damage to the interface 
connectors or other electrical components inside the 
unit, touch a grounded metal surface before touching 
the components.
Environment
LKeep the unit away from electrical noise generating 
devices, such as fluorescent lamps and motors.
LThe unit should be kept free from dust, high 
temperature and vibration.
LThe unit should not be exposed to direct sunlight.
LDo not place heavy objects on top of the unit. When 
you leave the unit unused for a long period of time, 
unplug this unit from the power outlet.
LThe unit should be kept away from heat sources such 
as heaters, kitchen stoves, etc. Damp basements 
should also be avoided.
LIn the printing process, heat is used to fuse toner 
onto the page. As a result, it is normal for the 
machine to produce an odor during and shortly after 
printing. Be sure to use this unit in an area with 
proper ventilation.
LDo not place any objects within 10 cm (4 inches) of 
the right, left and back sides of the unit. The printer of this unit utilizes a laser. Use of 
controls or adjustments or performance of 
procedures other than those specified 
herein may result in hazardous radiation 
exposure.
During or immediately after printing, the 
fuser unit (1) gets hot.
1
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							Important Information
4
For assistance, please visit http://www.panasonic.com/help LDo not cover slots or openings on the unit. Inspect 
the air circulation vents regularly and remove any 
dust build-up with a vacuum cleaner (1).
Routine care
LWipe the outer surface of the unit with a soft cloth. Do 
not use benzine, thinner, or any abrasive powder.
Moving the unit
The unit weighs approximately 30 kg (67 lb). It is highly 
recommended that two people handle this unit.
When moving the unit, hold the both side grips (2).
Illegal copies
LIt is unlawful to make copies of certain 
documents.
Copying certain documents may be illegal in your 
country. Penalties of fines and/or imprisonment may 
be imposed on those found guilty. The following are 
examples of items that may be illegal to copy in your 
country.
– Currency
– Bank notes and checks
– Bank and government bonds and securities
– Passports and identification cards
– Copyright material or trademarks without the 
consent of the owner
– Postage stamps and other negotiable 
instruments
This list is not inclusive and no liability is 
assumed for either its completeness or accuracy. 
In case of doubt, contact your legal counsel.
Notice:
LInstall your machine near a supervised area to 
prevent illegal copies from being made.
1
2
2
Approx. 30 kg (67 lb) 
						

							Table of Contents
5
1.  Ta ble of Contents1. Introduction and Installation
Accessories
1.1 Supplied accessories ....................................7
1.2 Accessory information ...................................7
Finding the Controls
1.3 Button descriptions ........................................8
1.4 Overview .......................................................9
Installation
1.5 Toner cartridge and drum cartridge .............10
1.6 Recording paper ..........................................15
2. Preparation
Connections and Setup
2.1 Connections ................................................17
2.2 Turning the power switch ON.......................18
2.3 Dialing mode ...............................................18
2.4 Selecting the operation mode (Scan/Copy/Fax)
....................................................................19
Document Requirements
2.5 Setting the original.......................................19
Help
2.6 Help function ...............................................21
Vo l u m e
2.7 Adjusting the volume ...................................21
Initial Programming
2.8 Date and time ..............................................22
2.9 Your logo......................................................22
2.10 Your fax number ..........................................23
2.11 Configuring the unit to access the LAN .......23
2.12 Installing Multi-Function Station ..................24
2.13 Starting Multi-Function Station ....................26
3. Printer
Printer
3.1 Printing from Windows applications ............28
3.2 Printing a received e-mail attachment 
automatically (LAN connection only) ...........30
4. Scanner
Scanner
4.1 Scanning from the unit (Push Scan)............32
4.2 Scanning from a computer (Pull Scan)........34
5. Copier
Copy
5.1 Making a copy .............................................36
5.2 More copying features .................................37
6. Fax
Sending Faxes
6.1 Sending a fax manually ...............................43
6.2 Storing items for the one-touch dial feature and 
navigator directory .......................................44
6.3 Sending a fax using one-touch dial feature and 
navigator directory .......................................456.4 Broadcast transmission ................................46
6.5 Sending a computer document as a fax 
message from your computer ......................48
Receiving Faxes
6.6 Receiving a fax automatically – Auto answer 
ON................................................................48
6.7 Receiving a fax manually – Auto answer OFF
.....................................................................49
6.8 Using the unit with an answering machine ...50
6.9 Junk fax prohibitor (preventing fax reception 
from undesired callers).................................51
6.10 Receiving a fax on your computer ................52
7. Caller ID
Caller ID
7.1 Caller ID service...........................................53
7.2 Viewing and calling back using caller 
information ...................................................53
7.3 Erasing caller information.............................54
7.4 Storing caller information .............................54
8. Distinctive Ring
Distinctive Ring
8.1 Distinctive Ring service ................................55
8.2 Using two or more phone numbers on a single 
telephone line ...............................................55
8.3 Using three or more phone numbers on a 
single telephone line ....................................55
8.4 Programming the ring pattern assigned for fax
.....................................................................55
9. Programmable Features
Features Summary
9.1 Programming................................................56
9.2 Basic features ..............................................57
9.3 Fax features .................................................61
9.4 Copy features ...............................................64
9.5 PC print features ..........................................65
9.6 Scan features ...............................................68
9.7 LAN features ................................................70
9.8 Network features (LAN connection only)......72
10.Useful Information
Useful Information
10.1 Character entry ............................................74
10.2 Status of the unit ..........................................75
10.3 Canceling the operations .............................76
10.4 Changing the color calibration......................76
Option
10.5 Optional handset unit ...................................77
10.6 Optional automatic duplex unit .....................79
10.7 Optional input tray ........................................79 
						

							Table of Contents
6
11.Help
Error Messages
11.1 Error messages – Reports ..........................81
11.2 Error messages – Display ...........................82
Troubleshooting
11.3 When a function does not work ...................85
12.Paper Jams
Jams
12.1 Recording paper jam ...................................94
12.2 Document jams (Automatic document feeder)
....................................................................99
13.Cleaning
Cleaning
13.1 Cleaning the white plates and glass ..........100
13.2 Cleaning the document feeder rollers........101
13.3 Cleaning the paper chute ..........................102
14.General Information
Printed Reports
14.1 Reference lists and reports .......................103
Specifications
14.2 Specifications ............................................104
Copyrights
14.3 Information of copyrights and licenses ......107
15.Index
15.1 Index.........................................................  117 
						

							1. Introduction and Installation
7
For assistance, please visit http://www.panasonic.com/help
1 Introdu ctio n and Installa tion 1For a ssistanc e, plea se visit http://www.p ana sonic.co m/he lp
Acc ess orie s
1.1 Supplied accessories
*1 Prints about 1,000 letter-size pages with a 5 % 
coverage (page 105).
Note:
LSave the original carton and packing materials for 
future shipping and transportation of the unit.
LAfter unpacking the product, take care of the power 
plug cap and/or packing materials appropriately.
1.2 Accessory information
Accessories for this unit can be ordered online, by fax, or 
by telephone.
To ensure that the unit operates properly, we 
recommend the use of Panasonic toner cartridge and 
drum cartridge.
■ Replacement accessory
–Toner cartridge
LPrints about 2,000 sheets of letter-size pages 
with a 5 % coverage using KX-FATC501/KX-
FATM502/KX-FATY503 and about 2,500 sheets 
using KX-FATK504.
–Toner cartridge (high capacity)
LPrints about 4,000 sheets of letter-size pages 
with a 5 % coverage.
–Color drum cartridge
LModel No. (Part No.): KX-FADC510
–Monochrome drum cartridge
LModel No. (Part No.): KX-FADK511
–Waste toner cartridge
LModel No. (Part No.): KX-FAW505
■ Optional accessory
–Optional lower input tray
LModel No. (Part No.): KX-FAP317
–Automatic duplex unit
LModel No. (Part No.): KX-FAB318
–Handset unit
LModel No. (Part No.): KX-FA103
To place an order online (for customers in the U.S.A. 
ONLY)
Visit our web site:
http://www.panasonic.com/mfpsupplies
LFor questions regarding online orders:
E-mail: 
[email protected]
Telephone: (800) 405-0652 1Toner cartridge (starter) 
(Cyan/Magenta/Yellow/Black)
*1
2Color drum cartridge3Monochrome drum 
cartridge
4Waste toner cartridge 
(pre-installed inside the 
unit)5CD-ROM
6Quick reference guide7Quick installation guide
8Powe r  c o rd9Telephone line cord
ColorModel No. (Part No.)
Cyan KX-FATC501
Magenta KX-FATM502
Yellow KX-FATY503
Black KX-FATK504
ColorModel No. (Part No.)
Cyan KX-FATC506
Magenta KX-FATM507
Yellow KX-FATY508
Black KX-FATK509 
						

							1. Introduction and Installation
8
For assistance, please visit http://www.panasonic.com/help
To place an order by fax
Fax: (800) 237-9080
Include:
– your name, shipping address and telephone number
– credit card type, number, expiration date and your 
signature
– part number and quantity
To place an order by telephone
Telephone: (800) 332-5368
(Monday - Friday 9 am to 9 pm, EST.)
Find in g the  Co ntrols
1.3 Button descriptions
A{Copy}
LTo switch to the copy mode (page 19, 36).
B{Scan}
LTo switch to the scan mode (page 19, 32).
C{Collate}{Directory}
LTo make a collated copy (page 38).
LTo initiate the navigator directory (page 45, 47).
D{Contrast}
LTo select a contrast when copying (page 36).
LTo select a contrast when sending a fax (page 
43).
E{Resolution}
LTo select a resolution when copying (page 36).
LTo select a resolution when sending a fax (page 
43).
F{Zoom}{Quick Scan}
LTo enlarge or reduce a document when copying 
(page 37).
LTo store a scanned document into memory, and 
then send it (page 44).
G{Page Layout}{Caller ID}
LTo make various page layout copies (page 39).
LTo use Caller ID features (page 53).
H{Menu}
LTo start or exit programming.
I{Redial}{Pause}
LTo redial the last number dialed. If the line is busy 
when you send a fax, the unit will automatically 
redial the number.
LTo insert a pause during dialing.
J{Flash}
LTo access special telephone services or for 
transferring extension calls.
K{To n e}
LTo change from pulse to tone temporarily during 
dialing when your line has rotary/pulse service.
L{Fax Auto Answer}
LTo turn the auto answer setting ON/OFF (page 
48).
M{Fax}
LTo switch to the fax mode (page 19, 43).
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							1. Introduction and Installation
9
For assistance, please visit http://www.panasonic.com/help
NStation keys
LTo use the one-touch dial feature (page 44, 45).
O{Broadcast}
LTo send a document to multiple parties (page 46).
P{Manual Broad}
LTo send a document to multiple parties by storing 
using the dial keypad (page 46).
Q{Lower}
LTo select stations 4–6 for the one-touch dial 
feature (page 44, 45).
RNavigator key
LTo select desired settings.
LTo adjust the volume (page 21).
LTo search for a stored item (page 45).
S{Set}
LTo store a setting during programming.
T{Monitor}
LTo initiate dialing.
When you press {Monitor} while receiving a call, 
you will be able to hear the other party, but the 
other party will not be able to hear you.
U{Black}
LTo copy a document in monochrome (page 36).
LTo scan a document in monochrome (push scan) 
(page 32).
LTo send or receive a fax (page 43, 49).
V{Color}
LTo copy a document in color.
LTo scan a document in color (push scan).
W{Stop}
LTo stop an operation or programming session.
LTo erase a character/number.
1.4 Overview
1.4.1 Front view
*1 The unit can hold up to approximately 100 sheets of 
printed paper. Remove the printed paper before the 
recording paper exit becomes full.
*2 The waste toner cartridge stores toner that is 
discharged during printing. See page 106 for 
information on the waste toner cartridge life. 1ADF (Automatic Document Feeder) cover
2Document guides
3Document tray
4Document tray extender
5Document cover
6Document exit
7Document entrance
8Power switch
9Left cover
jHandset unit (optional) connection jack
kLeft cover open lever
lHandset cord holder
mStandard input tray
nFront cover
oRecording paper exit
*1 
pWaste toner cartridge (pre-installed inside the 
unit)
*2
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							1. Introduction and Installation
10
For assistance, please visit http://www.panasonic.com/help
1.4.2 Rear view
Removing the shipping tape
Remove the shipping tape (1).
Note:
LShipping tape positions are subject to change 
without notice.
Installation
1.5 Toner cartridge and drum 
cartridge
The supplied toner cartridge is a starter toner cartridge.
Caution:
LRead the following instructions before you begin 
installation. After you have read them, open the 
drum cartridge protection bag. The drum 
cartridge contains a photosensitive drum. 
Exposing it to light may damage the drum. Once 
you have opened the protection bag:
– Do not expose the drum cartridge to light for 
more than 45 seconds.
– Do not touch or scratch the green drum 
surface at the bottom of the drum cartridge.
– Do not place the drum cartridge near dust or 
dirt, or in a high humidity area.
– Do not expose the drum cartridge to direct 
sunlight.
LDo not leave the toner cartridge out of the 
protection bag for a long time. It will decrease the 
toner life.
LWe cannot be responsible for any damage to the 
unit or degradation of print quality which may 
occur from the use of a non-Panasonic toner 
cartridge and drum cartridge.
LDo not add toner to the toner cartridge.
1Open the front cover (1) by holding the center part. ASpeaker
BPower inlet
CTelephone line jack
DExternal telephone jack
ELAN interface connector
FLED
GUSB interface connector
HAutomatic duplex unit (optional) connector
AB
CD G
E
F
H
1
1