Panasonic Kx Fp155 Fax Machine Operating Instructions

71
Error Messages
For fax advantage assistance, call 1-800-435-7329.
Display!
If the unit detects a problem, one or more of the following messages will appear on the display.
Display messageCause & solution
lThere is something wrong with the unit. Contact our service
personnel.
CALL SERVICE2CALL SERVICE
lThe document was not fed into the unit properly. Reinsert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (p. 80) and try again.  CHECK DOCUMENT
lMemory (telephone...

72
Error Messages
For fax advantage assistance, call 1-800-435-7329.
Display messageCause & solution
lThe document is jammed. Remove the jammed document (p. 79).
lAttempted to transmit a document longer than 600 mm. Press
to remove the document. Divide the document into two
or more sheets and try again.
STOP
REMOVE DOCUMENT
lThe other party’s fax machine is busy or has run out of recording
paper. Try again. NO FAX REPLY
lArecording paper jam occurred. Clear the jammed paper (p. 78). PAPER JAMMED
lThe...

73
Operations
For fax advantage assistance, call 1-800-435-7329.
When a function does not work, check here 
before requesting help!
General
Problem
I cannot make and receive 
calls.
I cannot make calls.
The unit does not work.
The unit does not ring.
The unit displays the following
message though the paper is
inserted.
The other party complains 
they only hear a fax tone and
cannot talk.
The button
does not function properly.
The receive mode does not
function properly.
During programming, I cannot
enter...

74
Operations
For fax advantage assistance, call 1-800-435-7329.
Fax – sending
Problem
lThe other party’s fax machine is busy or has run out of
recording paper. Try again.
lThe other party’s machine is not a facsimile. Check with
the other party.
lThe other party’s fax machine rings too many times. Send
the fax manually – dial the number, confirm the fax tone,
then press .
lIf your line has special telephone services such as call
waiting, the service may have been activated during fax
transmission....

75
Operations
For fax advantage assistance, call 1-800-435-7329.
Fax – receiving (cont.)
Problem
lIf a blank sheet is ejected after the received document is
printed out, the receiving reduction rate is not programmed
correctly. Program the proper rate in feature #36 (p. 65).
lThe other party placed the document in their fax machine
the wrong way. Check with the other party.
lThe glass or rollers are dirty. Clean them (p. 80).
lThe other party sent a faint document. Ask them to send a
clearer copy of the...

76
Operations
For fax advantage assistance, call 1-800-435-7329.
Copying
Problem
lYou cannot make a copy during programming. Make the
copy after programming or stop programming.
lThe glass or rollers are dirty. Clean them (p. 80).
lThe thermal head is dirty. Clean it (p. 80).
lSome paper has instructions recommending which side to
print on. Try turning the paper over. We recommend smooth
paper such as HammermillJet Print for clearer printing.
lYou may have used paper with a cotton and/or fiber
content...

77
Operations
For fax advantage assistance, call 1-800-435-7329.
If a power failure occurs!
lThe unit will not function.
lFax transmission and reception will be interrupted.
lIf delayed transmission of feature #25 (p. 64) is programmed and the start time has passed
during a power failure, transmission will be attempted soon after power is restored.
lIf fax documents are stored in memory, they will be lost. When power is restored, a power
down report will be printed out stating which contents in memory...

78
Jams
For fax advantage assistance, call 1-800-435-7329.
Recording paper jam!
1
Open the front cover by pulling up the center
part. If the unit does not eject any recording paper during fax reception or copying, the recording
paper has jammed and the display will show the following message.
Display:
Remove the jammed paper as follows.__PAPER1JAMMEDCenter part
Front
cover
2
Push the back cover open button (green) on
the right side of the unit. 
OR 
Push the back cover open lever (green)
inside of the...

79
Jams
For fax advantage assistance, call 1-800-435-7329.
6
Close the back cover securely by pushing
down on the dotted area at both ends ().
Close the front cover securely ().
2
1
Document jams – sending!
1
Open the front cover by pulling up the center
part.
2
Remove the jammed document carefully.
3
Close the front cover securely.
Center part
Front cover
Jammed
document
Note:
lDo not pull out the jammed paper forcibly before
opening the front cover.
If the unit does not release the document during...

80
Cleaning
For fax advantage assistance, call 1-800-435-7329.
Thermal head!
1
Disconnect the power cord and the
telephone line cord.
2
Open the front cover by pulling up the center
part.
3
Open the back cover by pushing the back
cover open button (green) or pushing the
back cover open lever (green).
4
Clean the thermal head with a cloth
moistened with isopropyl rubbing alcohol,
and let it dry thoroughly.
lDo not touch the black sheets on the
thermal head.
5
Close the back cover securely by pushing
down...