Panasonic Kx Fg6550 Operating Instruction Manual

10. Help
99
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Troubles hooting
10.3 When a function does not work, check here
10.3.1 Initial settings
10.3.2 General
ProblemCause & Solution
I cannot hear a dial tone.LIf you used a splitter/coupler to connect the unit, remove the 
splitter/coupler and connect the unit to the wall jack directly. If the 
unit operates properly, check the splitter/coupler.
LDisconnect the unit from the telephone line and connect a known 
working telephone....

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100
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10.3.3 Cordless handset
The ink film runs out 
quickly.LEven if there are only a few sentences, every page that comes out 
of the machine is considered a full page.
LTurn OFF the following features:
– confirmation report: feature #04 on page 79.
– journal report: feature #22 on page 80.
– Caller ID list: feature #26 on page 81.
The unit beeps.LRecording paper/ink film has run out. Press {STOP} to stop the 
beeps and...

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101
For assistance, please visit http://www.panasonic.com/consumersupport The handset does not 
ring.LThe ringer volume is set to OFF. Adjust it (page 28).
LIf more than one other user is using the handsets and base unit, 
the handset/base unit may not ring. Those users will hear incoming 
call tones (feature #73 on page 83, feature 13 on page 88 or 
feature 0*2 on page 90).
The display shows “No 
link to base. Move 
closer to base and 
try again.” and an 
alarm tone sounds.LThe handset is too...

10. Help
102
For assistance, please visit http://www.panasonic.com/consumersupport I cannot receive 
documents by pressing 
{*}{#}{9} on the 
handset.LYou must set remote fax activation to ON (feature #41 on page 82) 
beforehand.
LPress {*}{#}{9} firmly.
LYou may have changed the remote fax activation code from 
{*}{#}{9} (default setting). Verify the remote fax activation code 
(feature #41 on page 82).
LThe memory is full of received documents due to a lack of 
recording paper or a recording paper jam....

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103
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10.3.4 Fax – sending
10.3.5 Fax – receiving
ProblemCause & Solution
I cannot send documents.LThe other party’s fax machine is busy or has run out of recording 
paper. Try again.
LThe other party’s machine is not a fax machine. Check with the 
other party.
LThe other party’s fax machine failed to answer the fax 
automatically. Send the fax manually (page 54).
LThe other line is sending/receiving faxes, or the other line’s...

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104
For assistance, please visit http://www.panasonic.com/consumersupport The display shows 
“CONNECTING.....”, but 
faxes are not received.LThe receiving mode is set to FAX ONLY mode and the incoming 
call is not a fax. Change the receiving mode:
– TAM/FAX mode (page 59), TEL mode (page 58) or TAM ONLY 
mode (page 61).
A blank sheet is ejected.LIf a blank sheet is ejected after the received document is printed 
out, the size of the document sent by the other party is as large as, 
or larger...

10. Help
105
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10.3.6 Copying
10.3.7 Answering machine
ProblemCause & Solution
The unit will not make a 
copy.LThe ink film is empty. Replace the ink film with a new one (page 
16).
LYou cannot make a copy during programming.
LYou cannot make a copy during a telephone conversation.
A black line, white line or 
smudge appears on the 
copied document.LThe scanner glass or rollers are dirty with correction fluid, etc. 
Clean them (page...

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106
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10.3.8 If a power failure occurs
LThe unit will not function.
LThe unit is not designed for making emergency telephone calls when the power fails. Alternative 
arrangements should be made for access to emergency services.
LFax transmission and reception will be interrupted.
LIf delayed transmission (feature #25 on page 80) is programmed and a power failure prevents the 
document from being sent at the set time, the...

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107
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Jams
10.4 Recording paper jams
10.4.1 When the recording paper 
has jammed in the unit
The display will show the following.
PAPER JAMMED
1Open the front cover by pulling up the center 
part.
2Release the back cover by pushing the green 
button (1).
LYou can also release the back cover by 
pushing in the green lever (2).
3Open the back cover.
4Remove the jammed recording paper (1).
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FG6550-PFQX2225ZA-en.book  Page 107...

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5Turn the gear of the blue core (1) in the 
direction of the arrow until the ink film is tight 
(2).
LMake sure that the ink film is wrapped 
around the blue core (3) at least once.
6Close the back cover securely by pushing 
down on the notched area at both ends (1).
7Close the front cover securely.
Correct
1
2
Tight 1 turn
3
Incorrect
The ink film is not wrapped 
around the blue core.
Slack/Crease
Reverse
1...