Panasonic Integrated Telephone Answering System Kx Ts4300 Operating Instructions

							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp71
Programmable settings
Making/answering calls, intercomYou cannot hear a dial 
tone.LCheck the connections (see “Connecting the handset and 
AC adaptor” on page 14).
LConfirm the telephone line cord is properly connected 
(page 15, 16, 17).
LDisconnect the unit from the telephone line and connect a 
known working telephone. If the working telephone 
operates properly, contact our service personnel to have 
the unit repaired. If the working telephone does not operate 
properly, contact your telephone service provider.   
You cannot dial.LCheck whether the dialing mode selection is correct (see 
“Dialing mode” on page 24).
Date and time on the 
display flashes.LSet the date and time (see “Date and time” on page 24).
LIf you subscribe to Caller ID service, date and time is 
automatically set when an outside call is received (see 
“Automatically setting date and time” on page 44).
The battery is 
discharged.LPlease remove the battery when you cut the power supply, 
as the battery will discharge automatically once the power 
is cut according to the time shown on page 12.
How do I return to
standby mode
quickly?LLift the handset, then place it back on the cradle.
LPress {SP-PHONE} 2 times.
ProblemCause/solution
You cannot program 
function items, such as 
the dialing mode. LProgramming is not possible while in the talk or intercom 
mode, or while listening to messages or the answering 
system is answering a call.
LDo not pause for over 30 seconds while programming.
LMake sure that the unit is in standby mode. 
ProblemCause/solution
Static is heard, sound 
cuts in and out.LIf your unit is connected to a telephone line with DSL 
service, we recommend connecting a noise filter between 
the unit and the telephone line jack (see “Connecting 2 
two-line telephone jacks” on page 18, “Connecting four 
single-line telephone jacks” on page19). Contact your 
DSL provider for details.
You cannot redial the 
last number dialed.LIf the last number dialed was more than 32 digits long, the 
number cannot be redialed.
LAccess numbers entered after pressing {*} (TONE) will 
not be included when redialing.
ProblemCause/solution




						

							Useful Information
72
For assistance, please visit http://www.panasonic.com/phonehelp
PhonebookYou cannot have a 
conversation using the 
headset.LMake sure that {HEADSET} is pressed.
LMake sure that the headset is plugged into the headset 
jack properly (see “Connecting the optional headset to the 
unit” on page 66).
During a power failure, 
you cannot make or 
answer a call.LMake sure that a battery has been installed properly (see 
“Battery installation” on page 12).
LThe battery may have been discharged. In that case, 
replace the battery with a new one (see “Battery 
replacement” on page 12).
The intercom does not 
work.LDSL Internet connection and KX-TS4100/KX-TS4200/KX-
TS4300 Intercom work at similar frequencies. Please 
contact Panasonic at 1-800-211-PANA (1-800-211-7262) 
for special wiring configurations.
You cannot page other 
extension.LThe unit is in use. Try again later.
You cannot answer the 
transferred call even if 
the display shows 
“Transfer From 
xx”.LThe transferred call was disconnected before you 
answered it.
ProblemCause/solution
You cannot store a 
name and phone 
number in the 
phonebook.LDo not pause for over 30 seconds while programming.
LMake sure that the unit is in standby mode. 
The display returns to 
standby mode while 
viewing the 
phonebook.LDo not pause for over 30 seconds while searching.
ProblemCause/solution




						

							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp73
Caller ID
ProblemCause/solution
The caller’s 
information is not 
displayed.LYou have not subscribed to Caller ID service. Contact your 
telephone company to subscribe.
LIf your unit is connected to any additional telephone 
equipment such as a Caller ID box or cordless telephone 
jack, disconnect the unit from the equipment and plug the 
unit directly into the wall jack.
LIf your unit is connected to a telephone line with DSL 
service, we recommend connecting a noise filter between 
the unit and the telephone line jack (see “Connecting 2 
two-line telephone jacks” on page 18, “Connecting four 
single-line telephone jacks” on page19). Contact your 
DSL provider for details.
LThe name display service may not be available in some 
areas. Contact your telephone company for details.
LOther telephone equipment may be interfering with this 
unit. Disconnect the other equipment and try again.
LThe caller requested not to send caller information (see 
“Incoming Caller ID display” on page 43).
LIf a call is being transferred to you, the caller information is 
not displayed.
LGenerally, caller information is displayed from the 2nd ring.
The display returns to 
standby mode while 
viewing the caller list.LDo not pause for over 30 seconds while searching.
When a 2nd call is 
received on the same 
line, the unit does not 
display the new 
caller’s information.LYou have not subscribed to Caller ID and/or Call Waiting 
with Caller ID services. Please contact your telephone 
service provider for details and availability of this service in 
your area.
LIf another call is received on the same line while;
– the Automated Attendant System or answering system is 
responding to a call, or
– a call is placed on hold,
the caller information will not be displayed.
You cannot dial the 
phone number edited 
in the caller list.LThe phone number you dialed might have an incorrectly 
edited pattern (for example, the long distance “1” or the 
area code is missing). Edit the phone number with another 
pattern (see “Editing a caller’s phone number before 
calling back” on page 45).




						

							Useful Information
74
For assistance, please visit http://www.panasonic.com/phonehelp
Automated Attendant System/Answering system
ProblemCause/solution
The unit does not 
record new messages.LThe answering system is off. Turn it on (see “Turning the 
answering system on/off ” on page 57).
LThe caller’s message length is set to “Greeting Only”. 
Select a different setting (see “Caller’s message length” on 
page 64).
LThe message memory is full. Erase unnecessary 
messages (see “Erasing a message” on page 61).
LIf you subscribe to the Voice Mail service, messages are 
recorded by the telephone service provider not your 
telephone (see “For Voice Mail service subscribers” on 
page 64).
“Memory Full” 
flashes on the display, 
and no new messages 
are recorded.LThe message memory is full. Erase unnecessary 
messages (see “Erasing a message” on page 61).
You cannot listen to 
messages from a 
remote location.LA touch tone phone is required for remote operation.
LEnter the remote code correctly (see “Remote code” on 
page 62).
LThe answering system is off. Turn it on (see “Turning the 
answering system on/off ” on page 57).
LThe answering system may not respond if the tones are too 
short to activate the unit. Press each button firmly.
LIf you enter the wrong remote code, hang up and then try 
again.
While recording a 
greeting message, the 
unit starts to ring and 
stops recording.LA call is being received. Answer the call and start again 
after hanging up. 
During playback, 
incoming call tones are 
heard.LA call is being received. Answer the call and start again 
after hanging up. 
You have a difficulty in 
intercepting a call 
during message 
recording.L“Intercept Call” is turned off. Turn it on (see “Turning 
the intercept call on/off ” on page 58).
LUse a phone connected to the line of the incoming call.




						

							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp75
FCC and other 
information
This equipment complies with Part 68 of 
the FCC rules and the requirements 
adopted by the ACTA. On the bottom of 
this equipment is a label that contains, 
among other information, a product 
identifier in the format US:ACJ-----. If 
requested, this number must be 
provided to the telephone company.
LRegistration No.
..........(found on the bottom of the unit)
LFacility Interface Code.............02LS2
LService Order Code....................9.0F
LRequired Network Interface Jack
............................RJ11C, RJ14C
LRinger Equivalence No. 
(REN)..........0.3B
A plug and jack used to connect this 
equipment to the premises wiring and 
telephone network must comply with the 
applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A 
compliant telephone cord and modular 
plug is provided with the product. It is 
designed to be connected to a 
compatible modular jack that is also 
compliant.
The REN is used to determine the 
number of devices that may be 
connected to a telephone line. 
Excessive RENs on a telephone line 
may result in the devices not ringing in 
response to an incoming call. In most 
but not all areas, the sum of RENs 
should not exceed five (5.0). To be 
certain of the number of devices that 
may be connected to a line, as 
determined by the total RENs, contact 
the local telephone company. For 
products approved after July 23, 2001, 
the REN for the product is part of the 
product identifier that has the format 
US:AAAEQ#
 #TXXXX. The digits represented by #
 # are the REN without 
a decimal point (e.g., 03 is a REN of 
0.3).
If this equipment causes harm to the 
telephone network, the telephone 
company will notify you in advance that 
temporary discontinuance of service 
may be required. But if advance notice 
isn’t practical, the telephone company 
will notify the customer as soon as 
possible. Also, you will be advised of 
your right to file a complaint with the 
FCC if you believe it is necessary.
The telephone company may make 
changes in its facilities, equipment, 
operations or procedures that could 
affect the operation of the equipment. If 
this happens the telephone company will 
provide advance notice in order for you 
to make necessary modifications to 
maintain uninterrupted service.
If trouble is experienced with this 
equipment, for repair or warranty 
information, please contact a Factory 
Servicenter or other Authorized Servicer. 
If the equipment is causing harm to the 
telephone network, the telephone 
company may request that you 
disconnect the equipment until the 
problem is resolved.
Connection to party line service is 
subject to state tariffs. Contact the state 
public utility commission, public service 
commission or corporation commission 
for information.
If your home has specially wired alarm 
equipment connected to the telephone 
line, ensure the installation of this 
equipment does not disable your alarm 
equipment. If you have questions about 
what will disable alarm equipment, 
consult your telephone company or a 
qualified installer.




						

							Useful Information
76
For assistance, please visit http://www.panasonic.com/phonehelp
This equipment is hearing aid 
compatible as defined by the FCC in 47 
CFR Section 68.316.
WHEN PROGRAMMING EMERGENCY 
NUMBERS AND(OR) MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain 
to the dispatcher the reason for the 
call.
2) Perform such activities in the off-peak 
hours, such as early morning or late 
evenings.
This device complies with Part 15 of the 
FCC Rules. Operation is subject to the 
following two conditions:
(1) This device may not cause harmful 
interference, and (2) this device must 
accept any interference received, 
including interference that may cause 
undesired operation.
CAUTION:
Any changes or modifications not 
expressly approved by the party 
responsible for compliance could void 
the user’s authority to operate this 
device.
NOTE:
This equipment has been tested and 
found to comply with the limits for a 
Class B digital device, pursuant to Part 
15 of the FCC Rules. These limits are 
designed to provide reasonable 
protection against harmful interference 
in a residential installation. This 
equipment generates, uses, and can 
radiate radio frequency energy and, if 
not installed and used in accordance 
with the instructions, may cause harmful 
interference to radio communications. 
However, there is no guarantee that 
interference will not occur in a particular 
installation. If this equipment does cause 
harmful interference to radio or 
television reception, which can be determined by turning the equipment off 
and on, the user is encouraged to try to 
correct the interference by one or more 
of the following measures:
– Reorient or relocate the receiving 
antenna.
– Increase the separation between the 
equipment and receiver.
– Connect the equipment into an outlet 
on a circuit different from that to which 
the receiver is connected.
– Consult the dealer or an experienced 
radio/TV technician for help.




						

							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp77
Specifications
Note:
LDesign and specifications are subject to change without notice.
LThe illustrations in these instructions may vary slightly from the actual product. Operating environment5 °C – 40 °C (41 °F – 104 °F)
Dimensions
(without wall mounting 
adaptor)Approx. height 105 mm x width 245 mm x depth 225 mm
(4
1/8 inches x 921/32 inches x 87/8 inches)
Mass (Weight)
(without wall mounting 
adaptor)Approx. 1,090 g (2.4 lb.)
Power consumptionStandby: Approx. 5 W (PQLV210Z)
Maximum: Approx. 8 W (PQLV210Z)
Power supplyAC adaptor (120 V AC, 60 Hz)




						

							Useful Information
78
For assistance, please visit http://www.panasonic.com/phonehelp
Customer services




						

							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp79
✄
Warranty
PANASONIC CONSUMER 
ELECTRONICS COMPANY, DIVISION 
OF PANASONIC CORPORATION OF 
NORTH AMERICA 
One Panasonic Way, 
Secaucus, New Jersey 07094PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park, 
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or 
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto 
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period 
indicated on the chart below, which starts with the date of original purchase 
(“Limited Warranty period”), at its option either (a) repair your product with new or 
refurbished parts, or (b) replace it with a new or a refurbished product. The decision 
to repair or replace will be made by the warrantor.
    Parts    Labor
     One (1) Year    One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During 
the “Parts” Limited Warranty period, there will be no charge for parts. You must 
mail-in your product prepaid during the Limited Warranty period. This Limited 
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts 
(cabinet). This Limited Warranty only applies to products purchased and serviced in 
the United States or Puerto Rico. This Limited Warranty is extended only to the 
original purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product 
prepaid to:
  Panasonic Services Company Customer Servicenter
  4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or 
fax (787)-768-2910.
When shipping the unit carefully pack, include all accessories, and send it prepaid, 
adequately insured and preferably in the original carton. Include a letter detailing 
the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE 
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF 
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND 
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR 
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.




						

							Useful Information
80
For assistance, please visit http://www.panasonic.com/phonehelp
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or 
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. 
The Limited Warranty ALSO DOES NOT COVER damages which occurred in 
shipment, or failures which are caused by products not supplied by the warrantor, 
or failures which result from accidents, misuse, abuse, neglect, bug infestation, 
mishandling, misapplication, alteration, faulty installation, set-up adjustments, 
misadjustment of consumer controls, improper maintenance, power line surge, 
lightning damage, modification, introduction of sand, humidity or liquids, or rental 
use of the product, or service by anyone other than a Factory Servicenter or other 
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER 
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR 
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE 
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED 
WARRANTY. (As examples, this excludes damages for lost time, lost calls or 
messages, cost of having someone remove or re-install an installed unit if 
applicable, travel to and from the servicer. The items listed are not exclusive, but 
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, 
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE 
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential 
damages, or limitations on how long an implied warranty lasts, so the exclusions 
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other 
rights which vary from state to state. If a problem with this product develops during or 
after the Limited Warranty period, you may contact your dealer or Servicenter. If the 
problem is not handled to your satisfaction, then write to the warrantor’s Consumer 
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED 
WARRANTY, ARE YOUR RESPONSIBILITY.