Panasonic Integrated Telephone Answering System Kx Ts4300 Operating Instructions

							Multi-unit Operation
For assistance, please visit http://www.panasonic.com/phonehelp41
3After the paged extension answers, 
announce the transfer. 
4Press {TRANSFER}, then place the 
handset on the cradle.
LIf the transferred extension does 
not answer within 1 minute, the 
transferred call will ring at all 
extensions.
Note:
LAny extensions can take a transferred 
call by pressing the relevant line 
button.
LTo page all extensions in step 2, press 
{0}.
LIf a call is kept on hold for more than 
60 or 120 seconds, an alarm tone 
starts to sound (hold reminder). To 
turn off the hold reminder, see “Hold 
reminder” on page 29.
LIf a call is kept on hold for more than 5 
minutes, the call is disconnected.
Answering transferred calls
The line indicator flashes rapidly and the 
extension number of the caller is 
displayed. 
Lift the handset or press {SP-PHONE} 
or a line button.
Answering a transferred call directed 
to another extension
Any extensions can answer a 
transferred call directed to another 
extension.
Press the relevant line button.
Conference calls
Conference call with two outside calls
While you are talking with an outside 
caller, you can make or answer a 2nd 
call on the other line, and then combine 
the calls to establish a conference call.
1During an outside call, press 
{HOLD}.
2To answer a 2nd call, press the 
relevant line button. 
To make a 2nd call, press the other 
line button or {SP-PHONE}, then 
dial the phone number.
3When the 2nd call is connected, 
press {CONFERENCE} to make a 
conference call.
LTo hang up both lines, place the 
handset on the cradle or press 
{SP-PHONE}.
LTo hang up only one line, press the 
line button for the party with which 
you want to continue talking.
LTo put both lines on hold, press 
{HOLD}. 
– To talk with only one caller, press 
the line button for the party with 
which you want to continue 
talking. 
– To resume both lines, press the 
relevant line button, then press 
{CONFERENCE}.
Note:
LIf a call is kept on hold for more than 
60 or 120 seconds, an alarm tone 
starts to sound (hold reminder). To 
turn off the hold reminder, see “Hold 
reminder” on page 29.
LIf a call is kept on hold for more than 5 
minutes, the call is disconnected.




						

							Multi-unit Operation
42
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Conference with an outside call and 
an intercom call
While you are talking with an outside 
caller, one more extension can join the 
conversation and establish a conference 
call.
1During an outside call, press 
{INTERCOM} to put the call on hold.
2To page another extension, press the 
speed dial (extension) button or 
enter the extension number.
3When the paged party answers, 
press {CONFERENCE} to make a 
conference call.
LTo hang up both the outside and 
intercom calls, place the handset 
on the cradle or press 
{SP-PHONE}. (The other 
remaining parties on the line can 
still talk.)
Note:
LIf a call is kept on hold for more than 
60 or 120 seconds, an alarm tone 
starts to sound (hold reminder). To 
turn off the hold reminder, see “Hold 
reminder” on page 29.
LIf a call is kept on hold for more than 5 
minutes, the call is disconnected.




						

							Caller ID Service
For assistance, please visit http://www.panasonic.com/phonehelp43
Caller ID Service
Using Caller ID service
This unit is Caller ID compatible. To use 
Caller ID features, you must subscribe to 
Caller ID service of your telephone 
service provider.
Incoming Caller ID display
When an outside call is being received, 
the date and time of the call, the calling 
party’s name, phone number, and the 
called line are displayed.
Caller information for the last 200 
different callers is logged in the caller list 
by the most recent call to the oldest. 
When the caller list is full, the oldest call 
is deleted.
LGenerally caller information is 
displayed from the 2nd ring.
You can switch the display by pressing 
{} to check the length of 
the call.
LIf the unit cannot receive caller 
information, the following is displayed:
–“Out Of Area”: The caller dialed 
from an area which does not provide 
Caller ID service.
–“Private Caller”: The caller 
requested not to send caller 
information.
–“Long Distance”: The caller 
called you long distance.
LIf the unit is connected to a PBX 
system, caller information may not be 
received properly. Consult your PBX 
supplier.
Missed calls
If a call is not answered, the unit treats 
the call as a missed call. The number of
missed calls is shown on the display. 
This lets you know if you should
view the caller list to see who called 
while you were out.
Call Waiting Caller ID display
If you subscribe to both Caller ID and 
Call Waiting with Caller ID services, the 
2nd caller’s information is displayed after 
you hear a Call Waiting tone (see “For 
Call Waiting service users” on page 29). 
Please contact your telephone service 
provider for details and availability of this 
service in your area.
Simultaneous ringing on two or more 
lines
If two or more lines receive calls at the 
same time, only one caller’s information 
can be displayed at a time.
To review the Caller ID of another line, 
press {}.
Home and local area codes
The format of phone numbers displayed 
will depend on the home and local area 
codes you programmed into the phone 
(see “Area codes” on page 45).
LIf the incoming call came from your 
home area code, only the phone 
number is displayed.
LIf the incoming call came from one of 
your pre-programmed local area 
codes, the phone number with the 
local area code prefixed is displayed.
LIf the incoming call did not come from 
any of your area codes, one of the 2 
following cases can occur: 03:45P 02/23
Jack Smith
1-555-321-5555
              L1
03:45P 02/23 MON
00:29
03:45P 02/23
Jack Smith
1-555-321-5555
(Call Waiting)L1




						

							Caller ID Service
44
For assistance, please visit http://www.panasonic.com/phonehelp
– If the phone number is 10 digits, “1” 
is automatically inserted and display 
before the phone number.
– If the phone number is less than 10 
digits, only the phone number is 
displayed.
Example:
Home area code is set to “999”.
Local area code is set to “888”.
– When a number from “999” area code 
is received (for example, “999-xxx-
xxxx”), it displays as a 7-digit number.
– When a number from “888” (set to one 
of the local area codes) area code is 
received (for example, “888-xxx-xxxx”), 
it displays as a 10-digit number.
– When a number from “333” (not set to 
the local area code) area code is 
received (for example, “333-xxx-xxxx”), 
it displays as a 11-digit number.
Note:
LIf you are in a region where 10 digits 
are used to dial within your area code, 
you are advised to set the home area 
code to “000” and you must set your 
area code as a local area code.
LTo edit a caller’s phone number, see 
“Editing a caller’s phone number 
before calling back” on page 45.
Automatically setting date and time
This phone automatically resets the date 
and time each time new information is 
received. You can set the date and time 
yourself if you wish (see “Date and time” 
on page 24).
Caller list
Viewing the caller list
Important:
LMake sure that the unit is in standby 
mode. 
1Press {CALLER ID}.
2Press {V} to search from the most 
recent call, or {^} to search from the 
oldest call.
3To exit the list, press {CALLER ID}.
Note:
LTo return to the previous menu, press 
{
						

							Caller ID Service
For assistance, please visit http://www.panasonic.com/phonehelp45
Editing a caller’s phone 
number before calling back
You can edit a phone number in the 
caller list by removing its area code and/
or the long distance code “1”.
Important:
LMake sure that the unit is in standby 
mode. 
1Press {CALLER ID}.
2Select the desired item, then press 
{MENU/SET}.
3Select “Dial Alternate”.
4Press {>} to show the alternate 
forms of the number. ({
						

							Caller ID Service
46
For assistance, please visit http://www.panasonic.com/phonehelp
Erasing the area code
Important:
LMake sure that the unit is in standby 
mode. 
1Press {MENU/SET}.
2Select “Advanced Setup”, then 
press {MENU/SET}.
3Select “Area Codes”, then press 
{MENU/SET}.
4Select the area code you want to 
erase, then press {MENU/SET}.
5Press {ERASE}.
6Select “Yes?”, then press {ERASE} 
or {MENU/SET}.
LTo cancel, select “No?”, then press 
{MENU/SET}.
7Press and hold {MENU/SET} to 
return to standby mode.
Note:
LTo return to the previous menu, press 
{} repeatedly until the phone 
number is shown in the desired 
format. ({
						

							Caller ID Service
For assistance, please visit http://www.panasonic.com/phonehelp47
Storing caller information 
into the speed dialer
Important:
LMake sure that the unit is in standby 
mode. 
1Press {CALLER ID}.
2Select the desired item, then press 
{MENU/SET}.
3Select “Copy To SPD”.
LTo edit the phone number, press 
{>} repeatedly until the phone 
number is shown in the desired 
format. ({
						

							Programming
48
For assistance, please visit http://www.panasonic.com/phonehelp
Programming
Programmable settings
You can customize the unit by programming the following features.
Make sure that the unit is in standby mode. 
Note:
LIn the following table, * shows the default setting.
LTo return to the previous menu, press {
						

							Programming
For assistance, please visit http://www.panasonic.com/phonehelp49
Advanced Setup
Sub-menu 1Sub-menu 2SettingPage
Ringer On/Off Line1 Ringer On*, Off26
Line2 Ringer On*, Off
Line3 Ringer On*, Off
Line4 Ringer On*, Off
Ringer Type Line1 Ring Type Type-1*, Type-2, 
Type-3, Type-427
Line2 Ring Type Type-1*, Type-2, 
Type-3, Type-4
Line3 Ring Type Type-1*, Type-2, 
Type-3, Type-4
Line4 Ring Type Type-1*, Type-2, 
Type-3, Type-4
Line Group
–Line 04* - 15, 
Private Line52
Display MSGW–On, Off*65
Clear MSGW–Yes, No65
Area Codes Home Area Code3 digits, (Empty)* 45
Local Area C13 digits, (Empty)*
Local Area C23 digits, (Empty)*
Local Area C33 digits, (Empty)*
Local Area C43 digits, (Empty)*
Local Area C53 digits, (Empty)*
Reset All–Yes, No52




						

							Programming
50
For assistance, please visit http://www.panasonic.com/phonehelp
AA/TAD Setup
Sub-menu 1Sub-menu 2SettingPage
Auto Attendant–On, Off*53
AA Answer Delay–06* - 12 Seconds54
Day Time–09:00A*54
Night Time–06:00P*54
TAD Ans. Delay
–14 - 40 Seconds
(20 Seconds*)57
Toll Saver–On, Off*63
Remote Code– 3 digits, 123*62
Message Length
–Unlimited*, 1 
Minute, Greeting 
Only64
Call Screening–On*, Off58
Intercept Call–On*, Off58