Panasonic Integrated Telephone Answering System Kx Ts4300 Operating Instructions

							Answering system
For assistance, please visit http://www.panasonic.com/phonehelp61
Erasing a message
1Press {ERASE} during playback.
2Select “Yes?”, then press {ERASE} 
or {MENU/SET}.
LTo cancel, select “No?”, then press 
{MENU/SET}.
Erasing all messages
Important:
LMake sure that the unit is in standby 
mode. 
1Press {REC/ERASE ALL}.
2Select “Erase All MSG”, then 
press {MENU/SET}.
3Select “Yes?”, then press {ERASE} 
or {MENU/SET}.
LTo cancel, select “No?”, then press 
{MENU/SET}.
4Press {REC/ERASE ALL} to return 
to standby mode.
Note:
LTo return to the previous menu, press 
{
						

							Answering system
62
For assistance, please visit http://www.panasonic.com/phonehelp
Remote operation
Using a touch tone phone, you can call 
your phone number from outside or 
another extension in the phone system 
and access the unit to listen to 
messages.
Note:
LIn order to operate the answering 
system remotely, you must first set a 
remote code (see “Remote code” on 
page 62). This code must be entered 
each time you operate the answering 
system remotely.
Remote code
A remote code must be entered when 
operating the answering system 
remotely (see “Using the answering 
system remotely” on page 62).
This code prevents unauthorized parties 
from listening to your messages 
remotely. The default setting is “123”.
Important:
LMake sure that the unit is in standby 
mode. 
1Press {MENU/SET}.
2Select “AA/TAD Setup”, then press 
{MENU/SET}.
3Select “Remote Code”, then press 
{MENU/SET}.
4Enter the desired 3-digit remote 
code, then press {MENU/SET}
5Press and hold {MENU/SET} to 
return to standby mode.
Note:
LTo return to the previous menu, press 
{
						

							Answering system
For assistance, please visit http://www.panasonic.com/phonehelp63
3Enter the remote commands (see 
“Remote commands” on page 63).
4When finished, hang up.
Remote commands
You can press dial keys to access 
certain answering system functions.
*1 If pressed within the first 3 seconds of 
a message, the previous message is 
played.
*2 During playback of the greeting, you 
can record a new greeting by pressing 
{4}.
Note:
LIf the phone is being accessed 
remotely, it will not respond to any 
keys.
LRemote operation will end by pausing 
for over 20 seconds during remote 
operation.
Toll saver
If the Toll saver feature is turned on, the 
unit answers within about 10 seconds 
when new messages have been 
recorded, and after over 10 seconds 
when there are no new messages 
present. For example, if you call this 
phone from an outside line and the 
phone rings for over 10 seconds, there 
are no new messages present. You can 
then hang up without being charged for 
the call.
Important:
LMake sure that the answering system 
is turned on (see “Turning the 
answering system on/off ” on page 57) 
and the Automated Attendant System 
is turned off (see “Turning Automated 
Attendant System on/off ” on page 53).
Turning Toll Saver on/off 
Important:
LMake sure that the unit is in standby 
mode. 
1Press {MENU/SET}.
2Select “AA/TAD Setup”, then press 
{MENU/SET}.
3Select “Toll Saver”, then press 
{MENU/SET}.
KeyRemote command
{1}Repeat message (during 
playback)
*1
{2}Play new messages
{2}{#}Play all messages
{3}Skip message (during 
playback)
{4}Record a memo
{5}
Stop recording/playback
{6}Play answering system 
greeting
*2
{7}Play Automated Attendant 
System day time 
greeting
*2
{8}Play Automated Attendant 
System night time 
greeting
*2
{9}Play Automated Attendant 
System Auxiliary 
greeting
*2
{0}Turn answering system 
on/off
{*}{*}Erase currently playing 
message
{*}{#}Erase all messages
➔Toll Saver
 Remote Code
 Message Length
[V/^]:Scroll




						

							Answering system
64
For assistance, please visit http://www.panasonic.com/phonehelp
4Select the desired setting, then press 
{MENU/SET}.
5Press and hold {MENU/SET} to 
return to standby mode.
Note:
LTo return to the previous menu, press 
{
						

							Voice Mail Service
For assistance, please visit http://www.panasonic.com/phonehelp65
Voice Mail Service
Using Voice Mail service
Voice Mail is an automatic answering 
service offered by your telephone 
service provider. After you subscribe to 
this service, the telephone service 
provider’s Voice Mail system will answer 
calls for you when you are unavailable to 
answer the phone or when your line is 
busy. Messages are recorded by the 
telephone service provider, not your 
telephone.
Important:
LTo use the Voice Mail service provided 
by your telephone service provider 
rather than the unit’s answering 
system, turn off the answering system 
(see “Turning the answering system 
on/off ” on page 57).
Message waiting
If you subscribe to the Voice Mail 
service, the display will flash when you 
have unretrieved messages waiting. 
After retrieving the message, the 
indicator will be deleted.
Display message waiting
Turn on or off the current MSGW 
indicators on the display.
Important:
LMake sure that the unit is in standby 
mode. 
1Press {MENU/SET}.
2Select “Advanced Setup”, then 
press {MENU/SET}.
3Select “Display MSGW”, then press 
{MENU/SET}.
4Select the desired setting, then press 
{MENU/SET}.
5Press and hold {MENU/SET} to 
return to standby mode.
Note:
LTo return to the previous menu, press 
{
						

							Useful Information
66
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Headset (optional)
Sales and support 
information
LTo order replacement accessories, call 
1-800-332-5368.
LTTY users (hearing or speech 
impaired users) can call 1-866-605-
1277.
Connecting the optional 
headset to the unit
Connecting a headset to the unit allows 
hands-free phone conversations. We 
recommend using the Panasonic 
headset noted on page 5.
LHeadset shown is KX-TCA88HA.
Making/Answering calls
1Press {HEADSET} to make or 
answer a call.
LIf you misdial when making a call, 
press {HEADSET} and start again 
from step 1.
2To hang up, press {HEADSET}.
To adjust the headset receiver volume 
(5 levels)
While using the headset, press {-} or 
{+}.
Switching between headset, handset, 
and speakerphone
Switching from handset to headset
Press {HEADSET}, then place the 
handset on the cradle.
Switching from headset to handset
When the handset is on the cradle, lift 
the handset.
When the handset is off-hook, press 
{HEADSET} again.
Switching from headset to 
speakerphone
Press {SP-PHONE}.
Switching from speakerphone to 
headset
Press {HEADSET}.
Note:
LIf you unplug the headset while the 
phone is in use, the phone will not 
automatically switch to speakerphone. 
You must press {SP-PHONE} to 
switch.




						

							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp67
Wall mounting
This unit can be mounted on a wall phone plate.
1Pull down the handset hook until it
locks, so the tab holds the handset.
2Connect the AC adaptor, and dress 
the AC adaptor cord as shown. 
3Dress the telephone line 
cord as shown. Tuck the 
telephone line cord inside 
the wall mounting 
adaptor, then push it in 
the direction of the 
arrows (1 and 2).




						

							Useful Information
68
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4Connect the telephone line cord.
Mount the unit, then slide down. 
To temporarily set the handset down during a 
conversation, place it as shown here.




						

							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp69
Connecting a standard telephone
If the backup battery has been discharged during a power failure, the unit
will not work. If required, you can connect a standard telephone on LINE 2
or LINE 4 of this unit using the Panasonic T-adaptor KX-J66. To order, call the 
accessories telephone number on page 5.
Example: Connecting a standard telephone on LINE 4.
*1 2-line adaptor merges a 2-wire (single line) telephone outlet with another 2-wire 
(single line) telephone line onto a single 4-wire (2-line) telephone line cord.




						

							Useful Information
70
For assistance, please visit http://www.panasonic.com/phonehelp
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Troubleshooting
General use
Display messageCause/solution
Busy:AA ModeLThe phone is currently carrying out the Automated 
Attendant System process.
Busy:Record ModeLThe phone is currently carrying out the recording process.
Busy:Remote ModeLThe phone is currently being accessed remotely.
Phonebook Full!LThere is no space in the phonebook to store new items 
from the caller list or redial list. Erase unnecessary items 
(see “Erasing one item in the phonebook” on page 34).
(Full)LThere is no space in the phonebook to store new items. 
Erase unnecessary items (see “Erasing one item in the 
phonebook” on page 34).
LOW BATTLNo battery is installed.
LThe battery may need to be replaced with a new one (see 
“Battery replacement” on page 12).
Memory FullLThe message memory is full. Erase unnecessary 
messages (see “Erasing a message” on page 61). 
PowerFailLWhen the phone is disconnected from a power outlet or 
there is a power failure, the battery works as emergency 
power. When power is restored, “PowerFail” will 
disappear on the display.
ProblemCause/solution
The unit does not 
work.LCheck the connections (page 14, 15, 16, 17).
LUnplug the AC adaptor to reset the unit.
Reconnect the adaptor and try again.
The line indicators do 
not work properly.LCheck the connections (page 14, 15, 16, 17).
The unit does not ring.LThe ringer is set to “Off”. Turn it on (see “Turning ringer 
on/off ” on page 26).
LThe Do Not Disturb (DND) feature is turned on. Turn it off 
(see “Turning Do Not Disturb (DND) on/off” on page 27). 
LIf there are several non-system phones on the line that do 
not ring, disconnect some of them. Having too many 
phones connected can also result in low ringer volumes on 
non-system phones.