Panasonic Integrated Telephone Answering System Kx Ts4300 Operating Instructions

							Programming
For assistance, please visit http://www.panasonic.com/phonehelp51
Programming the phone 
setup features
Prime line
If the selected line is ringing or all lines 
are idle, it has the highest priority to be 
picked up when you lift the handset or 
press {SP-PHONE}.
Important:
LMake sure that the unit is in standby 
mode. 
1Press {MENU/SET}.
2Select “Phone Setup”, then press 
{MENU/SET}.
3Select “Prime Line”, then press 
{MENU/SET}.
4Select the desired setting, then press 
{MENU/SET}.
5Press and hold {MENU/SET} to 
return to standby mode.
Note:
LTo return to the previous menu, press 
{
						

							Programming
52
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Programming the 
advanced setup 
features
Line group
You can choose to leave LINE4 
unconnected at particular extensions or 
to connect private lines (constructing a 
line group) at particular extensions. 
To set up the line group, see “Setting up 
the line group” on page 20.
Important:
LMake sure that the unit is in standby 
mode. 
1Press {MENU/SET}.
2Select “Advanced Setup”, then 
press {MENU/SET}.
3Select “Line Group”, then press 
{MENU/SET}.
4Select the desired setting, then press 
{MENU/SET}.
5Press and hold {MENU/SET} to 
return to standby mode.
Note:
LTo return to the previous menu, press 
{
						

							Answering system
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Answering system
Automated Attendant 
System operation
The Automated Attendant System is a 
flexible communication tool that can 
enhance your productivity by improving 
your call management.
When the Automated Attendant System 
on this phone is turned on, the phone 
answers incoming calls with a greeting 
message and routes the callers to other 
extensions in the system.
You need to set the day and night times 
(see “Setting the Automated Attendant 
System day and night times” on 
page 54) to use the Automated 
Attendant System. You can then use the 
different greeting messages for those 
times.
Note:
LThe Automated Attendant System only 
works with a multi-phone system.
How Automated Attendant System 
works
1Call is received.
2The Automated Attendant System 
answers the call and play a greeting 
message.
3If a caller presses an extension 
number (11 to 26), the call is 
transferred to the required extension.
If a caller presses 0, the Automated 
Attendant System plays an auxiliary 
greeting message.
If a caller does not enter any 
number, the Automated Attendant 
System transfers the call to 
extension 11.
Automated Attendant System 
greeting messages
Three different greeting messages are 
available. If you do not record your own 
greeting messages (see “Recording the 
Automated Attendant System greeting 
messages” on page 55), the following 
pre-recorded greeting messages play.
Day time greeting message:
“Thank you for calling. If you know your 
party’s extension, you may dial it at any 
time, otherwise please dial zero.”
Night time greeting message:
“Thank you for calling. We cannot 
answer your call. If you would like to 
leave a message to your party’s 
extension, please dial it now, otherwise 
please dial zero.”
Auxiliary greeting message:
“Please enter 11 for attendant.”
Turning Automated 
Attendant System on/off 
Important:
LMake sure that the unit is in standby 
mode. 
1Press {MENU/SET}.
2Select “AA/TAD Setup”, then press 
{MENU/SET}.
3Select “Auto Attendant”, then 
press {MENU/SET}.
4Select the desired setting, then press 
{MENU/SET}.
5Press and hold {MENU/SET} to 
return to standby mode.
➔Auto Attendant
 AA Answer Delay
 Day Time
[V/^]:Scroll
Auto Attendant
=Off
[SET]:Save
[V/^]:Change




						

							Answering system
54
For assistance, please visit http://www.panasonic.com/phonehelp
Note:
LTo return to the previous menu, press 
{
						

							Answering system
For assistance, please visit http://www.panasonic.com/phonehelp55
LIf you set the same time for day and 
night time, the system will play the day 
time greeting message only.
Auxiliary greeting message
The phone plays this message when an 
outside caller presses {0} after hearing 
the day or night time greeting message.
Playing back the Automated 
Attendant System greeting 
messages
Important:
LMake sure that the unit is in standby 
mode. 
1Press {REC/ERASE ALL}.
2Select the desired setting, “AA Day-
OGM”, “AA Night-OGM” or “AA Aux-
OGM”, then press {MENU/SET}.
3Select “Play”, then press 
{MENU/SET}.
4To stop playing, press {MENU/SET} 
while the Automated Attendant 
System greeting message is playing.
5Press {REC/ERASE ALL} to return 
to standby mode.
Note:
LTo return to the previous menu, press 
{
						

							Answering system
56
For assistance, please visit http://www.panasonic.com/phonehelp
Erasing the Automated 
Attendant System greeting 
messages
If you erase your own greeting message, 
the unit plays a pre-recorded greeting 
message for callers.
Important:
LMake sure that the unit is in standby 
mode. 
1Press {REC/ERASE ALL}.
2Select the desired setting, “AA Day-
OGM”, “AA Night-OGM” or “AA Aux-
OGM”, then press {MENU/SET}.
3Select “Play”, then press 
{MENU/SET}.
4Press {ERASE} during playback.
5Select “Yes?”, then press {ERASE} 
or {MENU/SET}.
LTo cancel, select “No?”, then press 
{MENU/SET}.
6Press {REC/ERASE ALL} to return 
to standby mode.
Note:
LTo return to the previous menu, press 
{
						

							Answering system
For assistance, please visit http://www.panasonic.com/phonehelp57
Answering system
Important:
LWhen callers leave messages, the unit 
records the day and time of each 
message. Make sure the date and 
time have been correctly set (see 
“Date and time” on page 24).
Memory capacity
The total recording capacity (including 
your greeting message, caller 
messages, voice memo, and telephone 
conversation) is about 60 minutes. A 
maximum of 99 messages (including a 
greeting message) can be recorded.
LIf the message memory becomes full, 
“Memory Full” will blink, recording 
will stop, and the pre-recorded 
greeting message (“Hello, we are not 
available now. Thank you for calling. 
Memory full.”) will be announced to 
callers. Erase unnecessary messages 
(see “Erasing a message” on 
page 61).
Turning the answering 
system on/off 
Press {ANSWER ON} to turn on/off the 
answering system. (The default setting 
is on.)
LWhen the answering system is turned 
on, the ANSWER ON indicator lights.
LWhen the answering system is turned 
off, the ANSWER ON indicator goes 
out.
TAD answer delay
This setting changes the amount of time 
the phone waits before playing the 
greeting message (14 - 40 Seconds). 
After the selected amount of time 
passes, the phone plays the greeting 
message. The default setting is “20 
Seconds”.
Important:
LMake sure that the unit is in standby 
mode. 
1Press {MENU/SET}.
2Select “AA/TAD Setup”, then press 
{MENU/SET}.
3Select “TAD Ans. Delay”, then 
press {MENU/SET}.
4Select the desired setting, then press 
{MENU/SET}.
5Press and hold {MENU/SET} to 
return to standby mode.
Note:
LTo return to the previous menu, press 
{
						

							Answering system
58
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Screening calls
While a caller is leaving a message, you 
can listen to the call through the 
speaker. To adjust the speaker volume, 
press {-} or {+} repeatedly.
You can answer the call by lifting the 
handset or pressing {SP-PHONE} or a 
line button.
Important:
LTo listen to the call through the 
speaker, turn Do Not Disturb (DND) off 
(see “Turning Do Not Disturb (DND) 
on/off ” on page 27) before the 
answering system is activated.
Turning the call screening on/off 
Important:
LMake sure that the unit is in standby 
mode. 
1Press {MENU/SET}.
2Select “AA/TAD Setup”, then press 
{MENU/SET}.
3Select “Call Screening”, then 
press {MENU/SET}.
4Select the desired setting, then press 
{MENU/SET}.
5Press and hold {MENU/SET} to 
return to standby mode.
Note:
LTo return to the previous menu, press 
{
						

							Answering system
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Playing back the greeting 
message
Important:
LMake sure that the unit is in standby 
mode. 
1Press {REC/ERASE ALL}.
2Select “TAD Ans-OGM”, then press 
{MENU/SET}. 
3Select “Play”, then press 
{MENU/SET}.
4To stop playing, press {MENU/SET} 
while the greeting message is 
playing.
5Press {REC/ERASE ALL} to return 
to standby mode.
Note:
LTo return to the previous menu, press 
{
						

							Answering system
60
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3Select “Play”, then press 
{MENU/SET}.
4Press {ERASE} while your greeting 
message is playing.
5Select “Yes?”, then press {ERASE} 
or {MENU/SET}.
LTo cancel, select “No?”, then press 
{MENU/SET}.
6Press {REC/ERASE ALL} to return 
to standby mode.
Note:
LTo return to the previous menu, press 
{