Panasonic G6 Manual

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Troubleshooting
First, try out the following procedures (P331–346 ).
•
The battery is exhausted.•Charge the battery.•If you leave the camera on, the battery will be exhausted. > Turn the camera off frequently by using the [Economy] etc.  (P59)
•If you connect to a TV compatible with VIERA Link with a HDMI mini cable (optional) and turn 
the TV off with the remote control for the TV, this unit is also turned off.
> If you are not using VIERA Link, set [VIERA Link] to [OFF].  (P61)
•Insert the battery securely all the way in. (P35)
•Is a Wi-Fi connection being used for a long period of time? The battery can become flat quickly 
when connected to Wi-Fi.
> Turn the camera off frequently by using the [Economy] etc.  (P59)
If the problem is not resolved, it may be improved by selecting [Reset]  (P62) on the 
[Setup] menu.
Battery and power source
The camera cannot be operated even when it is turned on.
The camera turns off immediately after it is turned on.
This unit is turned off automatically.
Card/battery door does not close.
The battery becomes flat too quickly.
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•Is the subject focused?> [Focus/Release Priority] is set to [FOCUS] at the time of purchase, and so you cannot take 
pictures until the subject is in focus. If you w ant to be able to take a picture when you press 
the shutter button fully even if the subject is not focused, set [Focus/Release Priority] in the 
[Custom] menu to [RELEASE].  (P170)
•Picture might look whitish when lens or image sensor gets dirty with fingerprints or similar.
> If the lens is dirty turn the camera off and then gently wipe the lens surface with a soft, dry 
cloth.
> Refer to P348 when the image sensor gets dirty.
> Check that the exposure is correctly compensated.  (P149)
•Is the AE Lock (P176) applied incorrectly?
> Cancel the settings of White Balance Bracket  (P160).
•Is the Burst  (P179) or Auto Bracket  (P182) set?
> Set the drive mode to Single.  (P68)
•Is the self-timer (P184) set to [ ]?
•The subject is beyond the focus range of the camera.  (P69)
•There is camera shake (jitter) or the subject is moving slightly.  (P131)•Is [Focus/Release Priority] in the [Custom] menu set to [RELEASE]?  (P170)
In this case, the picture may not be properly focused even if [AFS], [AFF] or [AFC] in [Focus 
Mode] is set.
•Is [Shutter AF] in the [Custom] menu set to [OFF]?  (P169)•Is the AF Lock (P176) applied incorrectly?
Recording
Taking pictures is not possible.
The shutter will not operate immediately when the shutter button is pressed.
The recorded picture is whitish.
The recorded picture is too bright or dark.
Multiple pictures are taken at one time.
The subject is not focused properly.
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•The shutter speed will become slower and the Optical Image Stabilizer function may not work 
properly when taking pictures especially in dark places.> We recommend holding the camera firmly with both hands when taking pictures.  (P65)
> We recommend using a tripod and the self-timer  (P184) when taking pictures with a slow 
shutter speed.
•Are you using a lens which supports the Stabilizer function?  (P22)
•Is there any memory remaining on the card?
•Is the ISO sensitivity high or the shutter speed slow?
([Sensitivity] is set to [AUTO] when the camera is shipped. Therefore, when taking pictures 
indoors etc. noise will appear.)
> Decrease the ISO sensitivity. (P154)
> Increase the setting for [Noise Reduction] in [Photo Style] or lower the setting for each of 
the items other than [Noise Reduction].  (P187)
> Take pictures in bright places.
> Set the [Long Shtr NR]  to [ON].  (P203)
•Is the [Picture Size]  (P188)  or the [Quality]  (P189)  set low?
•Is the [Digital Zoom] set?  (P137)
The recorded picture is blurred. The Optical Image Stabilizer is not effective.
Taking pictures using White Balance Bracket is not possible.
The recorded picture looks rough.
Noise appears on the picture.
Striping or flicker may appear under lighting such as fluorescent lighting and 
LED lighting fixture.
•
This is characteristic of MOS sensors which serve as the camera’s 
pickup sensors.
This is not a malfunction.
•When you see noticeable flicker or striping while recording a motion 
picture, you can reduce the flicker or striping by setting up [Flkr 
Decrease]  (P220) and fixing the shutter speed. It is possible to select a 
shutter speed from [1/50], [1/60], [1/100], or [1/120].
You can set the shutter speed manually in the Creative Video Mode. 
(P217)
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•When recording under fluorescent or LED lighting fixture, etc., increasing the shutter speed 
may introduce slight changes to brightness and color. These are a result of the characteristics 
of the light source and do not indicate a malfunction.
•When recording subjects in extremely bright locations or recording under fluorescent lighting, 
LED lighting fixture, mercury lamp, sodium lighting, etc., the colors and screen brightness may 
change or horizontal striping may appear on the screen.
•There may be defective pixels in the image sensor. Perform [Pixel Refresh]  (P63).
•Are you in Exposure Compensation operation?
> Press the rear dial to switch to Exposure Compensation operation.  (P149)
> Set the [Function Lever]  to [AUTO].   (P20)
•If the subject contains sections that differ in color to the surroundings, touch those sections or 
the main colors of the subject to set the AF frame  (P165).
 
•Is your finger covering up the speaker?  (P14) 
•If the camera is moved too slowly, the camera has assumed that camera motion was stopped 
and will end the still picture recording.
•If there is a great deal of shaking towards the recording direction while moving the camera, 
recording will end.
The brightness or the hue of the recorded picture is different from the actual 
scene.
Bright spot not in subject is recorded.
You cannot compensate the exposure.
The function lever does not work.
Subject cannot be locked.
(AF tracking not possible)
Operation sound is small.
Recording by Panorama Shot Mode is ended before finishing.
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•You may not be able to record for a short while after turning this unit on when using a large 
capacity card.
•Use a card with SD Speed Class with “Class 4” or higher when recording motion pictures.•Depending on the type of the card, recording may stop in the middle.> If motion picture recording stops during use of a card of at least “Class 4” or if you use a 
card on which recording and deleting have been repeated many times, or a card that has 
been formatted on a PC or other equipment, the data-writing speed is lower. In such cases, 
we recommend that you make a backup of the data and then format  (P63) the card in this 
unit.
•When recording a motion picture, the screen may go dark after a certain period to reduce 
battery consumption, but this will not affect the recorded motion picture.
•The screen may be blacked out momentarily, or the unit may record noise due to static 
electricity or electromagnetic waves etc. depending on the environment of the motion picture 
recording.
•Object seems to be warped slightly when the object moves across the image very fast, but this 
is because the unit is using MOS for the image sensor. This is not a malfunction.
•With recording in a quiet environment, depending on the lenses used, the sound of aperture 
and focus actions may be recorded in motion pictures. This is not a malfunction. Focus 
operation while recording motion pictures can be set to [OFF] with [Continuous AF]  (P213).
•If you use the zoom function, buttons or dial s during motion picture recording, operational 
sounds may be recorded. Use of [Silent Operation] is recommended if you are concerned 
about operational sounds.  (P218)
•While recording motion pictures, plugging the aperture of the microphone with a finger may 
reduce the level of audio recording or audio may not record at all. Also be careful because the 
operation sound of lenses can easily be recorded at this time.
Motion pictures
Recording motion pictures is not possible.
Motion picture recording stops in the middle.
When recording a motion picture, the screen may go dark.
The screen may be blacked out momentarily, or the unit may record noise.
Object seems to be warped.
In motion pictures, abnormal clicking and buzzing sounds are recorded.
The recorded sound is very quiet.
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•Depending on the lens used, picture may be warped slightly or you may see colors along the 
edge depending on the zoom factor, due to the char acteristics of the lens. Also, the peripherals 
of the image might look warped because the perspective is enhanced when the wide angle is 
used. This is not a malfunction.
•The Optical Image Stabilizer function of the interchangeable lens (H-PS14042, H-FS1442A, 
H-FS014042, H-FS45150) only works correctly with supported cameras. > When older Panasonic digital cameras  (DMC-GF1, DMC-GH1, DMC-G1) are used, 
[Stabilizer] in the [Rec] menu  (P131) cannot be set to [OFF]. It is recommended to update 
the firmware of the digital camera at the following website. 
http://panasonic.jp/support/global/cs/dsc/download/
> When using this lens with another make of digital cameras, the Optical Image Stabilizer 
function will not work. (As of April 2013)
For details, contact the respective company.
•Is the flash closed?
> Press the flash open button to open the flash.  (P139)
•Is [Electronic Shutter] set to  [ON] ?
> When [Electronic Shutter]  is set to  [ON] , the flash is not activated.  (P200)
•The flash is activated 2 times. The interval between the first and second flash is longer when 
Red-Eye Reduction (P141) is set so the subject should not move until the second flash is 
activated.
Lens
Recorded image may be warped, or nonexistent color is surrounding the 
subject.
When the lens is attached to another digital camera, stabilizer function cannot be 
turned off or stabilizer function does not work.
Flash
The flash is not activated.
The flash is activated 2 times.
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•If no operations are performed during the set time period, [Auto LVF/Monitor Off] (P59) is 
activated, and the Monitor/Viewfinder turns off.
•When an object or your hand is positioned near the eye sensor, the Monitor display may switch 
to the Viewfinder display.  (P66)
•Check [Monitor Luminance] setting. (P58)•Perform [Monitor Display]/[Viewfinder].  (P57)
•This occurs due to the aperture of the lens changing when the shutter button is pressed 
halfway, or when the brightness of the subject changes. This is not a malfunction.
•Does the picture appear on the viewfinder?
> Press [LVF] to switch to monitor display.  (P66)
•Is the monitor switched off?
> Switch the display by pressing [DISP.].  (P72)
•It is only displayed on the monitor when the camera is connected to a PC or printer.
•This is not a malfunction.
These pixels do not affect the recorded pictures.
•Viewfinder of this unit adopts OLED. Screen burn-in may occur on the screen/viewfinder when 
a same image is displayed for a long period of time, but it does not affect the recorded images.
> Change the on-screen images frequently by using [Economy]  (P59), [Eye Sensor] function 
(P66) , or turning off the screen light  (P72).
Monitor/Viewfinder
The Monitor/Viewfinder turns off although the camera is turned on.
The Monitor/Viewfinder is too bright or dark.
It may flicker for an instant or the brightness of the screen may change significantly 
for an instant.
The picture is not displayed on the monitor.
Monitor and viewfinder do not switch when [LVF] is pressed.
Black, red, blue and green dots appear on the Monitor/Viewfinder.
Unevenly bright parts or irregular colors appear on the Viewfinder.
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•In dark places, noise may appear to maintain the brightness of the monitor.
•Being a characteristic of the viewfinder of this unit, this phenomenon is not a problem. 
Recorded images are not affected.
•You can display the pictures without being rotated when [Rotate Disp.] (P238) is set to [OFF].
•You can rotate pictures with the [Rotate] function.  (P238)
•Did you press [(]?•Is the card inserted?•Is there a picture on the card?
•Is this a folder or picture which was processed in the PC? If it is, it cannot be played back by 
this unit.
> It is recommended to use the “ PHOTOfunSTUDIO ” software in the CD-ROM (supplied) to 
write pictures from PC to card.
•Has [Playback Mode] been set for playback?
> Change to [Normal Play].  (P225)
•Is this a non-standard picture, a picture which  has been edited using a PC or a picture which 
was taken by another make of digital camera?
•Did you remove the battery immediately after picture-taking or did you take the picture using a 
battery with a low remaining charge? > Format the data to delete the pictures mentioned above.  (P63)
(Other pictures will be deleted as well and it will not be possible to restore them. Therefore, 
check well before formatting.)
Noise appears on the monitor.
The color tone of the viewfinder differs from the actual tone.
Playback
The picture being played back is not rotated, or is rotated in an unexpected 
direction, when displayed.
The picture is not played back.
There are no recorded pictures.
The folder number and the file number are displayed as [—] and the screen turns 
black.
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•Is something covering up the speaker? (P14)
•Is the clock in the camera set properly?  (P41)
•Images edited on a PC or images recorded on other cameras might display a different date to 
the recorded date during the Calendar Playback.
•Is it a picture that has been recorded with other equipment? In such cases, these pictures may 
be displayed with a deteriorated picture quality.
•When Red-Eye Removal ([ ], [ ]) is in operation, if you take a picture of a subject with 
red color surrounded by a skin tone color, that red part may be corrected to black by the 
Red-Eye Removal function.
> It is recommended to take a pictures with the flash closed, Flash Mode set to [ ‰], or 
[Red-Eye Removal] set to [OFF].  (P201)
•Motion pictures recorded in [AVCHD] or [MP4] may be played back with poor picture or sound 
quality or playback may not be possible even when played back with equipment compatible 
with these formats. Also, the recording information may not be displayed properly.
Playback sound or operation sound is too low.
Images with different date as recorded date are played back in the Calendar 
Playback.
White round spots like soap bubbles appear on the recorded picture.
•
If you take a picture with the flash in a dark place or indoors, white 
round spots may appear on the picture caused by the flash reflecting of 
particles of dust in the air. This is not a malfunction.
A characteristic of this is that the number of round spots and their 
position differ in every picture.
[Thumbnail is displayed] appears on the screen.
Red part of the recorded image has changed color to black.
Motion pictures recorded with this model cannot be played back on other 
equipment.
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•Use within the communication range of the wireless LAN network.•Connection types and security setting methods are different depending on the wireless access 
point.> Refer to the operating instructions of the wireless access point.
•When the radio waves are interrupted, the condition may improve by moving the location or 
changing the angle of the wireless access point.
•It may not automatically connect when the network SSID of the wireless access point is set not 
to broadcast.
> Set the network SSID of the wireless access point to broadcast.
•Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency 
operated nearby?
> Radio waves may get interrupted when used simultaneously. Use them sufficiently away 
from the device.
•Is the 5 GHz/2.4 GHz switchable wireless access point connected to other equipment using 
the 5 GHz band?
> The use of a wireless access point that can use 5 GHz/2.4 GHz simultaneously is 
recommended. It cannot be used simultaneously with this camera if it is not compatible.
•When the battery indicator is flashing red, the connection with other equipment may not start or 
the connection may be disrupted. (A message such as [Communication error] is displayed.)
•Check if the wireless access point to connect is in operating state.•The camera may not display or connect to a wireless access point depending on the radio 
wave condition.
> Perform the connection closer to the wireless access point.
•It may not display even if the radio waves exist depending on the setting of the wireless access 
point.
> Check the settings of the wireless access point.
•The wireless access point may not be found depending on the radio wave condition.
> Perform the [Manual Connection].  (P282)
•Is the network SSID of the wireless access point set not to broadcast?
> It may not be detected when it is set not to broadcast. Enter and set the network SSID. 
(P282)
•Try the following:–Move this unit closer to the wireless access point.
–Remove the obstacles between this unit and the wireless access point.–Change the direction of this unit.
Wi-Fi function
It cannot connect to the wireless LAN. Radio waves get disconnected.
Wireless access point is not displayed. Or it cannot be connected.
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