Panasonic Electronic Board UB-5838C, UB-5338C Operating Instructions

31
Help
Troubleshooting
To identify error message that are displayed on the control panel, refer to “Error Codes” on page 33.
The following table lists solutions to problems that you may have concerning this unit as well as tips in avoiding 
these problems in the future.
If problems still persist, call your dealer.
IssueSolution and CareSee 
Page
The power switch is on but the 
display is off. Confirm that the power plug is securely plugged in.
(If the display still does not light, turn the power off and...

Troubleshooting
32
IssueSolution and CareSee 
Page
The USB flash memory device, 
SD memory card, or printer is not 
recognized. The USB flash memory device, SD memory card, or printer is not 
supported by this unit.
For information regarding available USB flash memory devices, 
SD memory cards, and printers, refer to the following site:http://panasonic.co.jp/pcc/products/en/eboard/
ub-5838c_info.htm –
Confirm that the USB cable is properly connecting the printer and 
the unit, or put the unit into...

Troubleshooting33
Help
The following table describes the meaning of each error code which may appear on the display.
Error Codes
Error CodeCauseRemedySee 
Page
U103021
~ U103025
U403021
~ U403025 The scanner or screen is in strong 
sunlight or strong lighting.
Change the location of the unit or block 
the light.
–
U403011
U403012 The screen will not move.
Turn off the power and slowly move the 
screen by hand. –
U308002 There is no paper in the printer. Add paper to the printer.
Depending on the printer,...

Troubleshooting
34
Error CodeCauseRemedySee 
Page
U307144 USB flash memory device writing error 
occurred. Check whether the USB flash memory 
device is written normally using a 
computer. –
U306144 SD memory card writing error occurred. Check whether the SD memory card is  written normally using a computer.–
U407209 USB flash memory device was  removed while scanning. Connect the USB flash memory device, 
then scan again.
–
U406209 SD memory card was removed while  scanning. Connect the SD memory card,...

Troubleshooting35
Help
If other indications appear, call your dealer.
Error CodeCauseRemedySee 
Page
U306001
U306002 SDHC memory card is connected. SDHC memory card is not supported.
Use an SD memory card. –
Unsupported SD memory card is 
connected. If an SD memory card has been 
formatted (ex. by the general formatting 
software of a computer), it oftentimes 
cannot be recognized by this unit.
To use the SD memory card with this 
unit, it must be reformatted to comply 
with SD memory card specifications...

36
Specifications
Model No.UB-5838CUB-5338C
GeneralPower supplyRefer to the name plate underside of the left lower frame
Power consumption Refer to the name plate underside of the left lower frame
External dimensions 
without stand
(Height  × Width ×  Depth) 1,125 mm 
× 1,998 mm ×  224 mm
(3  8
19/64  ×  6  643/64  ×  853/64) 1,125 mm 
× 1,636 mm  × 224 mm
(3  819/64  ×  5  427/64  ×  853/64)
External dimensions 
with stand
(Height  × Width ×  Depth) 1,830 mm 
× 1,998 mm ×  
1,207 mm
(6  
1/16  ×  6...

Specifications37
Help
The printers are not included in the above specifications.
For information regarding available USB flash memory devices, SD memory cards, and printers, refer to the 
following site:http://panasonic.co.jp/pcc/products/en/eboard/ub-5838c_info.htm
*1Letter size is for U.S.A. and Canada models.*2If an SD memory card has been formatted (ex. by the general formatting software of a computer), it oftentimes cannot be 
recognized by this unit.
To use the SD memory card with this unit, it...

38
Installation Manual
(for qualified service personnel)
Table of Contents
page
For Your Safety  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  39
Assembling the unit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40●Accessories for assembling. . . . . . . . . . . . . . . . . . . . . . . . . .  40
● Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  41
Electronic Board Operations Check  . . . . . . . . . . . ....

39
Installation
For Your Safety
To prevent severe injury and loss of life, read this 
section carefully before using the unit to ensure proper 
and safe operation of your unit.
The following graphic symbols are used in this 
Installation Manual.Denotes a potential 
hazard that could 
result in serious 
injury or death.
Denotes hazards 
that could result in 
minor injury or 
damage to the unit.
This symbol is used to alert 
operators to a specific 
operating procedure that 
must not be performed.
These...

40
Assembling the unit
■Accessories for assembling
The package includes the parts for setting up the unit shown below. Make sure that all of these parts are 
included in the package before proceeding.
Note
•Be sure to deliver the following accessories to the users.
1. Markers (Black, Red, Blue)  . . . . . . . . . . . . . . . . . . . . . . . . . . .  1 each
2. Eraser  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
3. USB cable  . . . . . . . . . . . . . ....