Panasonic Digital Disk Recorders Wj Hd309a Operating Instructions

							171
Setup Menu Setup Item Parameter Default Setting *1
Network FTP Setup FTP Server Address - - N
User Name - - N
User Password - - N
Mode SEQUENTIAL/PASSIVE SEQUENTIAL N
Server Directory - - N
File Name TIME & DATE BASE/SERIAL NUMBER TIME & DATE BASE N
Interval - 01 s N
Channel to Send HD316A: CAM1 to CAM16 - N
HD309A: CAM1 to CAM9
Server Directory - - N
File Name TIME & DATE BASE/SERIAL NUMBER TIME & DATE BASE N
Duration-Pre OFF/1 s/2 s/3 s/4 s/5 s/6 s/7 s/8 s/9 s/10 s OFF N
Duration-Post OFF/1 s/2 s/3 s/4 s/5 s/6 s/7 s/8 s/9 s/10 s 5 s N
Alter Detect ON/OFF OFF N
Network Mail Setup Attach Alarm Image ON/OFF OFF N
Mail Server Address - - N
Send to - - N
Address1 - - N
Address2 - - N
Address3 - - N
Address4 - - N
From Address - - N
POP before SMTP ON/OFF OFF N
POP Server Address - - N
User Name - - N
User Password - - N
Maintenance
Disk Info Warning for Disk Life Time 10 000 h/20 000 h/30 000 h 20 000 h
HDD Safety Mode ON/OFF OFF U
Disk End Mode Normal Recording Area CONTINUE/STOP CONTINUE
Event Recording Area CONTINUE/STOP CONTINUE
Copy Area CONTINUE/STOP STOP
COPY1 CONTINUE/STOP STOP
COPY2 CONTINUE/STOP STOP
Disk Capacity Normal Recording Area OFF/1 %/2 %/···/10 % 10 %
Event Recording Area OFF/1 %/2 %/···/10 % 10 %
Copy Area OFF/1 %/2 %/···/10 % 10 %
COPY1 OFF/1 %/2 %/···/10 % 10 %
COPY2 OFF/1 %/2 %/···/10 % 10 %
Data Delete Auto Delete OFF/1DAY/2DAYS/···.../10DAYS/14DAYS/
30DAYS/45DAYS/60DAYS/90DAYS/
120DAYS/150DAYS/180DAYS OFF (Disk Information:
when using PC via
a network) 
						

							172
The camera image is dim.
The log-in menu does not
appear even if you press the
button of the unit.
Displayed image does not fit in
the screen.
•Check if the power is supplied to cameras and connected
devices.
•Check if the power plug is properly connected to the AC
outlet.
•Check if the power cord is properly inserted into the power
socket of the unit.
•The HDD SAFETY MODE is set to ON.
In this case, set the HDD SAFETY MODE to OFF.
•Check if the lens covers of the cameras have been
removed.
•Check if dust may be sticking to the camera lens.
•Check if any user has logged in with the system controller.
This is not a malfunction. Images may not fit in the screen of 
some monitor models because of their resolutions.
•Can the users display the SETUP MENU on the monitors?
Check the level settings of the users logging in.
•Check if monitor 1 is used to display the SETUP MENU.
The SETUP MENU cannot be displayed on monitor 1.
•Check if the cable connections are correct.
•Check the brightness and contrast settings of the moni-
tors.
•Can the users display camera images on the monitors? 
Check the level settings of the users logging in.
Power is not turned on.
The HDD SAFETY MODE win-
dow is displayed after turning
on the power of the unit.
Check item/Remedy Page
TROUBLESHOOTING
Problem
No camera image is displayed
on MON 1, MON 2, and the
VGA monitor.
Cannot open SETUP MENU.
–
–
– –
Refer to p. 107
and 110.
Refer to page
12.–
Refer to p. 72.
–
Refer to p. 107 
and 110.
– –
Refer to p. 69.
Check the following before requesting repair.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not described
below, and when having a problem with installations. 
						

							173
•Check if the HDD has any available disk space.
•Check if the recording setup is set to ON.
•Check the schedule settings.
•Check the recording priority settings.
•When the setting menu of a matrix switcher is displayed
by a non-interlace signal, the setting menu may be unable
to function normally.
Since the setting menu of the matrix switcher is displayed
by a non-interlace signal, recording or displaying the
setup menu of a matrix switcher with this unit may be
impossible.
•Check if images have been recorded on the HDD.
•Check the connection of the camera you are going to con-
trol. Coaxial communication control is available for cam-
eras connected to VIDEO IN 1 to 8 for the WJ-HD316A (1
to 6 for the WJ-HD309A).
•Check if the camera you are going to control is a combina-
tion camera.
•Check the camera control settings.
•Can the users control the cameras?
Check the level settings of the users logging in. 
•Check the BUSY indicator. When the indicator is lighting,
a higher-priority user is controlling the cameras. You can-
not control the cameras until the indicator goes out.
•Can the users record images?
Check the level settings of the users logging in.
•Can the users display camera images on the monitors?
Check the level settings of the users logging in.
Check item/RemedyProblemPage
Cannot start recording.
Cannot record or display the
SETUP MENU of a matrix
switcher.
Cannot playback images.
Cannot control cameras.
Refer to p. 136.
Refer to p. 111.
Refer to p. 119.
Refer to p. 112.
–
Refer to p. 28.
Refer to p. 73.
Refer to p. 73.
Refer to p. 130.
Refer to p. 107
and 110.
Refer to p. 10. Refer to p. 107
and 110.
Refer to p. 107
and 110. 
						

							174
Check item/RemedyProblemPage
Alarm operations are not acti-
vated.
VIDEO LOSS appears on the
monitor.
THERMAL appears on the
monitor.
The clock does not keep cor-
rect time.
When you turn on the power of
the unit, the HDD DISK MENU
is displayed.
•Check if alarm input signals are properly input to the
ALARM or ALARM/CONTROL at the rear panel.
•Check the camera connections.
•Check if the ambient operating temperature is between
+5°C and +45 °C (41 °F- 113 °F).
•When the inside of unit exceeds 45 °C (113 °F), THER-
MAL may appear even within the ambient temperature
mentioned above.
•If THERMAL frequently appear on monitors, refer to the
dealer. The unit may have some trouble.
•Check if the built-in backup battery has been charged
enough. If not so, supply power to the unit for 48 hours or
more to recharge the battery.
•Check if HDDs were added or removed. If so, the HDD
DISK MENU will be displayed automatically.
•If the HDD DISK MENU is displayed even though no
HDDs were added or removed, refer to the dealer. The
HDD may have some trouble.
•Check if the built-in backup battery has been worn out.
The battery life is approx. 5 years. (The battery lifetime
may differ depending on the condition of the environ-
ment.)
•If the camera connections are proper, refer to the dealer.
Cable wires may be snapped or the unit may have some
trouble.
•Check the settings of the ALARM connector.
•Check if the operation mode is set to ALARM (alarm
mode).
Refer to p. 86
and 90.
Refer to p. 73.
Refer to p. 5
and 15.
Refer to p. 5.
Refer to p. 142.
– Refer to p. 5.– Refer to p. 90.
Refer to p. 120
and 121. 
						

							175
•Check the host registration setting. When host authentica-
tion is set to ON, you cannot establish the connection
from computers other than the PC registered as the host.
Check item/RemedyProblemPage
The available disk space of
HDD is not displayed.
The available disk space of
HDD is not displayed on the
right bar.
Cannot establish a connection
via the network.
Response or Image update
takes time.
The power cord insulation is
damaged.
The power cord, plug and con-
nectors get hot during use.
The power cord gets hot when
bent or stretched.
Inspect the power cord, power plug and connectors periodically.•Check if Disk End Mode is set to STOP.
•Check if the Disk End Mode is set to STOP.
•Check the network settings of the unit and PC.
•Check if the network is crowded.
•The power cord, plug and connectors are worn out. This may result in electric
shock or a fire. Unplug the power plug from the AC outlet immediately, and
refer to qualified service personnel.
•Check if there is a partition in the HDD.
•Check if there is a partition in the HDD.
Refer to p. 136.
Refer to p. 136.
Refer to the
Network Setup
Instructions (PDF).
– Refer to p. 108
and 133.–
–
Rebooting of the unit occurs
while displaying the splash
startup screen.
–
When the unit fails to find all of the connected extension units
(WJ-HDE300 series) previously mounted for the following rea-
sons, it may take time to start up because the unit will be
restarted while displaying the splash startup screen. They are
normal operations.
• When dedicated cables connecting the unit and the extension
units are not firmly connected or detached
• When all of the extension units previously mounted are
disconnected 
						

							176
WJ-HD316A: 1 V [P-P] / 75 Ω, vertical timing pulse multiplexed, 
x8 (1 to 8 CH) (BNC)
WJ-HD309A: 1 V [P-P] / 75 Ω, vertical timing pulse multiplexed, 
x6 (1 to 6 CH) (BNC) General
SPECIFICATION
Power source:
Power consumption
Ambient operating
temperature
Ambient operating
humidity
Dimensions
Weight
Input/Output
Video
Audio
OthersVideo input connectors
Cascade input connector
Video output connectors
Monitor output connectors
Monitor output connector
(VGA)
S-video output connector
Video output connector
(front panel)
Audio input connectors
Expansion connector Audio output connectors
Copy connectors
Control connectors
Alarm port120 V AC, 60 Hz
75 W
+5°C to +45°C (41 °F - 113 °F)
Less than 85 %
420 mm (W) X 88 mm (H) X 350 mm (D) [16-9/16 (W) X 3-7/16 (H) X 
13-3/4 (D)] (excluding rubber feet and projections)
9 kg(19.8 lbs.)
WJ-HD316A: 1 V [P-P] / 75 Ω, with auto-termination loop-thru, 
x8 (9 to 16 CH) (BNC)
WJ-HD309A: 1 V [P-P] / 75 Ω, with auto-termination loop-thru, 
x3 (7 to 9 CH) (BNC)
1 V [P-P] / 75 Ω(BNC)
WJ-HD316A: 1 V [P-P] / 75 Ω, active loop-thru output, x8 (1 to 8 CH)
(BNC)*
1
1 V [P-P] / 75 Ω, loop-thru output, x8 (9 to 16 CH) (BNC)
WJ-HD309A: 1 V [P-P] / 75 Ω, active loop-thru output, x8 (1 to 8 CH)
(BNC)*
1
1 V [P-P] / 75 Ω, loop-thru output, x1 (9 CH) (BNC)
1 V [P-P] / 75 Ω, x2 (BNC)
RGB output, x1 (15-pin D-sub)
Y = 1 V [P-P] / 75 Ω, C=0.286 V [P-P] / 75 Ω, x1 (S-video output connec-
tor)
1 V [P-P] / 75 Ω, x1 (RCA pin)
–10 dBv, 10 KΩ, unbalanced, x4 (RCA pin)
High-speed serial interface, 480 Mbps (theoretical value), x1
High-speed serial interface, 480 Mbps (theoretical value), x2
Emergency recording input*
2, available space warning output*3(for
devices connected to copy connectors), HDD trouble output*3, camera
trouble output*3, trouble output*3, electricity failure recovery completion
output*4, time adjust input/output*5, sequence switching input/output*5,
electricity failure detection input*2, external recording mode switching*2
(25-pin D-sub) , +5 V output *6
WJ-HD316A: 1 to 16 CH alarm input*2, 1 to 16 alarm output*3, alarm
recovery input*2, alarm suspension input*5(25-pin D-sub)
WJ-HD309A: 1 to 9 CH alarm input*2, 1 to 9 alarm output*3, alarm recov-
ery input*2, alarm suspension input*5(25-pin D-sub) –10 dBv, 600 Ω, unbalanced, x2 (RCA pin) 
						

							177
STANDARD ACCESSORIES
CD-ROM* ............................................................................ 1
Operating Instructions (this manual)  .................................. 1
Warranty ............................................................................. 1
The following are for installation:
Power Cord  ......................................................................... 1
Rack Mounting Bracket  ...................................................... 2
Screw for Rack Mounting Bracket  ...................................... 4
Hard Disk Drive Fixing Screw  ............................................. 4
*The following are included on the CD-ROM:
Viewer software
Plug-in software
Network Operating Instructions (PDF)
Network Setup Instructions (PDF)
Operation Using The System Controllers (PDF)
Administrator Console (Software)   Others RS-485 ports RS-485 (full duplex/half duplex*
7), x2 (RJ-11)
DATA ports RS-485, x2 (RJ-11)
SERIAL connector RS-232C, x1 (9-pin D-sub)
Ethernet port 10 Base-T/100 Base-Tx (RJ-45)
*
1When power is not supplied, the video output signal was not sent from the unit even if a video input signal is supplied.
*2Non-voltage N.O. Contact, 50 KΩ, +5 V pull-up
*3Open collector output, maximum under conditions of 24 V DC and 100 mA or less
*4High (+12 V, 6.3 mA)
*5Either of *2 or *3 above (depending on the settings).
*6200 mA at maximum
*7Changeable with the mode switch 
						

							PANASONIC CANADA INC.
5770 Ambler Drive, Mississauga, 
Ontario, L4W 2T3 Canada (905)624-5010
PANASONIC SALES COMPANY
DIVISION OF MATSUSHITA ELECTRIC OF PUERTO RICO INC.
San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5 Carolina, 
P.R. 00985 (809)750-4300Panasonic Digital Communications & Security Company
Unit of Matsushita Electric Corporation of America
Security Systems Group
www.panasonic.com/cctv
Executive Office: One Panasonic Way 3E-7, Secaucus, New Jersey 07094
Zone Office
Eastern:One Panasonic Way, Secaucus, NJ 07094 (201) 348-7303
Central:1707 N.Randal Road, Elgin, IL 60123 (847) 468-5205
Western:6550 Katella Ave., Cypress, CA 90630 (714) 373-7840
© 2004 Matsushita Electric Industrial Co., Ltd. All Rights Reserved. N0904-1114       3TR003183BAA       Printed in Japan 
						

							ADDENDUM
This document contains the additional instructions described in the Operating Instructions (book), the Network Operating
Instruction (PDF) and Network Setup Instructions (PDF) to operate the additional features. Refer to the following for the corre-
sponding pages and descriptions.
File Size Calculation before Starting Copying
Before starting copying recorded images manually on the HDD copy area or the external recording device, it is possible to cal-
culate approximate size of the recorded images to be copied.
Operating Instructions (book)
Add this step between steps 3 and 4. (page 53)
After completing the settings for data copy in step 3, move
the cursor to the SIZE button using the arrows button and
press the SET button to start the recorded images size cal-
culation.
(Skip this step when it is unnecessary to calculate approxi-
mate size.)
When calculation is complete, the following window will be
displayed.
COPY DRIVE:Destination disk
SIZE:Size of the recorded images to be copied
Available disc space:Available disk space size of the
destination disk
When the available disk space is smaller than the size of
the recorded images, the recorded images will be copied
corresponding to the available disk space.
To display to the DATA COPY window again, press the
SETUP/ESC button.Notes:
•When the available disk space is displayed as --KB,
check the following.
•Check if Disk End Mode is set to STOP. (page
136)
•When the available disk space is displayed as **KB,
check the following.
•Check if the selected COPY DRIVE is correct.
•Check if the media is formatted correctly.
•When the size of the recorded images is displayed as
00KB, check the following.
•Check if at least one camera channel is selected or
if images had surely recorded in the designated
time range.
•When failed to calculate size of the recorded images
because of the HDD access error, etc., the message
Failed! will be displayed.
If this message is displayed repeatedly, contact the
dealer. 
						

							Network Operating Instructions (PDF)
Add this step between steps 5 and 6. (page 50)
After completing the settings for data copy in step 3, move
the cursor to the SIZE button using the arrows button and
press the SET button to start the recorded images size cal-
culation.
(When it is unnecessary to calculate approximate size, skip
this step.)
When calculation is complete, the following window will be
displayed.
Copy Drive:Destination disk
SIZE:Size of the recorded images to be copied
Available disk space:Available disk space size of the
destination disk
When the available disk space is smaller than the size of
the recorded images, the recorded images will be copied
corresponding to the available disk space.
Click the CLOSE button to close the calculation result win-
dow.
Notes:
•When the available disk space is displayed as **KB,
check the following.
•Check if Disk End Mode is set to STOP. (Refer to
the Network Setup Instructions.)
•Check if the selected COPY DRIVE is correct.
•Check if the media is formatted correctly.
•When the size of the recorded images is displayed as
00KB, check the following.•Check if at least one camera channel is selected or
if images had surely recorded in the designated
time range.
•When it fails to calculate size of the recorded images
because of the HDD access error, etc., the message
Failed! will be displayed.
If this message is displayed repeatedly, contact the
dealer.