Panasonic Digital Camera Dmc Zs40 Owners Manual For Advanced Features

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Q&A  TroubleshootingVQT5E74
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About the Wi-Fi function (continued)
The camera cannot be connected to Mac computer/Windows PC via Wi-Fi connection. →  Please confirm login name and pass word are correctly typed. →  When the system time of Mac compu
ter or Windows PC connected to a camera differs severely 
from that of the camera, the camera cannot be connected to the computer or PC in some OSs. 
Please confirm clock set and world time of the camera matches with time, date and time zone in 
Windows PC or Mac computer. When both settings do not match severely, please match them.
I am having a problem connecting to my Windows 8 PC. The user name and password 
are not recognized.
 ●Depending on the OS version, on Windows 8, for example, there are two types of user account 
(local account/Microsoft account). 
 →  Be sure to use the user name and pa

ssword for the local account. If you haven’t set up a local 
account, please create one. 
The Wi-Fi connection is not recognizing my PC. ●By default, the Wi-Fi connection uses the default workgroup name of “WORKGROUP”. If the name 
of the workgroup has been changed, it will not be recognized. 
 →  Select [PC Connection] then [Chang

e Workgroup Name] in the [Wi-Fi Setup] menu to change the 
workgroup name to match that of your PC. (→255)
Pictures cannot be transmitted to the computer. ●If a firewall is enabled by the OS or security software, this unit may be unable to connect to the 
computer.
Images cannot be transmitted to the WEB service. →  Confirm that the login information (lo gin ID/user name/email address/password) is correct. ●WEB service server or the network may be busy. →  T
ry again after a while.
 →  Check the site of the WEB service you are sending the image to.
It takes time to transmit an image to the WEB service. ●Is the size of the image too large? →  Transmit after dividing the motion picture with [Video Divide]  (→176).
 →  Redu

ce the image size at [Size] (→254), and then send. 
 ●It may take longer time to transmit when distance to the wireless access point is far . →  T
ransmit closer to the wireless access point.
The image that was supposed to have uploaded to the WEB service is not there. ●Upload may not complete when it is disconnected while transmitting the image. ●It may take some time after uploading the image to be reflected in the WEB service depending on 
the status of the server.
 →  W

ait for a while and try again.
 ●You can check the transmission status on the WEB service link settings by logging into “LUMIX 
CLUB”.
I would like to return the image in the WEB service to the camera. ●The images in the WEB Service cannot be saved (downloaded) to this unit. Do not delete the 
uploaded images, and make a backup of them.    
						

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Q&A  TroubleshootingVQT5E74
- 312 -
About the Wi-Fi function (continued)
I cannot display or delete the images uploaded to the WEB service by this unit. ●The images uploaded to the WEB service cannot be displayed or deleted by this unit. →  Perform the task using a smartphone  or a PC.
Your “LUMIX CLUB” login ID and password were deleted after sending the camera in to 
be repaired.
 ●The settings stored in the camera may be deleted depending on the type of repair . →  Always make a copy of important settings.
There is an image that could not be transmitted. ●Is the size of the image too large? →  Divide
 the motion picture using [Video Divide] (→176).
 →  Redu

ce the image size at [Size] (→254), and then send.
 ●Capacity or number of images in the WEB service is full. → Login  to “LUMIX CLUB”, and check the status of the destination on the WEB service link settings.
I have forgotten the password for the Wi-Fi. →  Execute the [Reset Wi-Fi Settings] in the [Setup] menu. (→71)
However , the information you have set on the [Wi-Fi Setup] menu will be reset.
Transmission of the image fails midway. ●Is the size of the image too large? →  Transmit after dividing the motion picture with [Video Divide]  (→176).
 →  Redu

ce the image size at [Size] (→254), and then send.
 →  Image cannot be transmitted when th

e battery indicator is flashing red.
Motion picture cannot be transmitted. ●File format of the motion picture that can be sent differs depending on the destination.  
(→202, 209, 211, 216, 222, 227)
 ●Is the size of the image too large? →  Transmit after dividing the motion picture with [Video Divide]  (→176).
I cannot send images to an AV device. ●Sending may fail depending on the operational status of the AV device. 
Also, sending may take a while.
I cannot connect using the NFC function. ●The smartphone is not NFC compatible. 
This function can be used with NFC compatible devices with Android (2.3.3 or above).
 ●Is the NFC function on the smartphone turned off? ●The [NFC Operation] on this unit is set to [OFF]. (→256) ●The camera has a hard time recognizing some smartphone models. If it is not recognized, slowly 
shift the smartphone while it is beside the unit.    
						

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Q&A  TroubleshootingVQT5E74
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TV, computer, printer
No image appears on TV. Image blurred or not colored. ●Not connected correctly  (→277). ●The television has not been switched to auxiliary input. 
The display on the TV and on the camera do not match. ●Aspect ratio may be incorrect or edges may be cut off with certain televisions.
Cannot play motion pictures on TV. ●Card is inserted into TV. →  Conn
ect with AV cable (optional) or HDMI micro cable and play on camera  (→277).
Picture is not displayed on full TV screen. ●Check [TV Aspect] settings (→72).
No sound is output from the camera speaker. ●When the AV cable (optional) or HDMI micro cable is connected to the camera, no sound is output 
from the camera.
VIERA Link (HDMI) is not working. ●Is the HDMI micro cable connected correctly? (→277) →  Check that the HDMI micro cable is fully inserted. ●Is the camera’s [VIERA Link] setting set to [ON]? (→73) →  The input setting may not be able to 
be changed automatically with certain television HDMI 
sockets. In this case, please change the input setting with your television’ s remote control 
(consult your television’s operating instructions for details).
 →  Check the VIERA

 Link (HDMI) settings on the device you are connecting to.
 →  T

urn the camera off and on again.
 →  T

urn the “VIERA Link control (HDMI device control)” setting on your television (VIERA) to off and 
then to on again. (Consult your VIERA’s operating instructions for details.)
Cannot communicate with the computer. ●Not connected correctly  (→288). ●Check whether computer has recognized camera. →  Set [USB Mode] to [PC] (→72). →  T

urn the camera off and then on again.     
						

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Q&A  TroubleshootingVQT5E74
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TV, computer, printer (continued)
Computer does not recognize card (only reads built-in memory). ●Disconnect USB connection cable (supplied) and reconnect with card in place.
Computer does not recognize card. (When using an SDXC Memory Card) →  Check whether your computer is com patible with SDXC Memory Cards. 
http://panasonic.net/avc/sdcard/information/SDXC.html
 →  A

 message prompting you to format the card may appear when you connect it. Do not format the 
card.
 →  If the 

[Access] indicator on the screen does not go off, turn the camera off before disconnecting 
the USB connection cable.
Cannot print when connecting to printer. ●Printer not compatible with PictBridge. ●Set [USB Mode] to [PictBridge(PTP)] (→72). 
The edges of pictures are cut off when printing. ●Release any trimming or edgeless printing settings on printer before printing. (Refer to the instruction manual for the  printer.)
 ●The pictures were recorded in [  ] aspect ratio. → If printing in sho
p, check if 16:9 sizes can be printed.
Cannot print panorama pictures properly. ●The aspect ratio of panorama pictures is different from that of regular still pictures, and some 
panorama pictures may not be printed correctly.
 →  Use a printer with support for panora

ma pictures. (Refer to the instruction manual for the printer.)
 →  W

e recommend adjusting the size of a picture in accordance with print paper using the 
“PHOTOfunSTUDIO” software on the CD
-ROM (supplied).    
						

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Q&A  TroubleshootingVQT5E74
- 315 -
Others
Menu not displayed in desired language. ●Change [Language] setting  (→74).
Camera rattles if shaken. ●This sound is made by the lens movement and is not a fault.
Red lamp illuminated when pressing shutter button halfway in dark locations. ●[AF Assist Lamp] is set to [ON]  (→149).
AF Assist Lamp is not illuminated. ●[AF Assist Lamp] is set to [OFF]  (→149). ●Not illuminated in bright locations.
Camera is hot. ●Camera may become a little warm during use, but this does not af fect performance or quality.
Lens makes a clicking noise. ●When brightness changes, the lens may make a clicking noise and the LCD monitor or viewfinder 
brightness may also change, but this is due to aperture settings being made.
 (Does no

t affect recording.)
Clock is incorrect. ●Camera has been left for a long period. → Reset the clock (→29). ●A long time was taken to set the clock (clock will be behind by the same lapse of time).
When using zoom, picture becomes slightly warped and the edges of the subject 
become colored.
 ●Pictures may be slightly warped or colored around the edges, depending on the zoom ratio, but this 
is not a fault.
Zoom does not reach the maximum ratio. ●If the zoom ratio stops at 3x, [Macro Zoom] has been set.  (→95) →  Press  to disable [Macro Zoom].
File numbers are not recorded in sequence. ●File numbers are reset when new folders are created (→289).
File numbers have jumped backwards. ●Battery was removed/inserted with the camera turned on. (Number
s may jump backwards if folder/file numbers are not correctly recorded.)    
						

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Usage cautions and notes
VQT5E74- 316 -
When in use
 ●Camera may become warm if used for long periods of time, but this is not a fault. ●Keep this unit as far away as possible from electromagnetic equipment (such as microwave 
ovens, TVs, video games etc.).
 • If you use this unit on top of or near a 
TV, the pictures and/or sound on this unit may be disrupted 
by electromagnetic wave radiation.
 • Do not use this unit near cell phones because doing so may result in noise adversely affecting the  pictures and/or sound.
 • Recorded data may be damaged, or pictures may be distorted, by strong magnetic fields created by speakers or large motors.
 • Electromagnetic wave radiation may adversely af

fect this unit, disturbing the pictures and/or 
sound.
 • If this unit is adversely af

fected by electromagnetic equipment and stops functioning properly , turn 
this unit off and remove the battery or disconnect AC adaptor (supplied). Then reinsert the battery 
or reconnect AC adaptor and turn this unit on.
Do not use this unit near radio transmitters or high-voltage lines.
 • If you record near radio transmitters or high-voltage lines, the recorded pictures and/or sound may  be adversely af

fected.
 ●Do not extend the supplied cord or cable. ●Do not allow camera to come into contact with pesticides or volatile substances (can cause surface 
damage or coating to peel).
 ●Never leave the camera and the battery in a car or on a car hood in the summer . 
Doing so may cause leakage of the battery electrolyte, overheating, fire or a battery explosion due 
to the high temperature.
Caring for your camera
To clean your camera, remove the battery or disconnect the power plug from the outlet, and wipe with 
a soft, dry cloth.
 ●Use a damp cloth to remove stubborn stains, before wiping with a dry cloth. ●Do not use benzine, thinners, alcohol, or kitchen detergent, as these may damage the outer casing 
and finish of the camera.
 ●If using a chemically-treated cloth, read the supplied instructions carefully . ●Do not touch the lens barrier. 
Lens barrier    
						

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Usage cautions and notesVQT5E74
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When not using for a while
 ●Turn off the camera before removing battery and card (ensure that battery is removed to prevent 
damage through over-discharge).
 ●Do not leave in contact with rubber or plastic bags. ●Store together with a drying agent (silica gel) if leaving in drawer , etc. Store batteries in cool (15 °C 
to 25 °C (59 °F to 77 °F)) places with low humidity (40%RH to 60%RH) and no major temperature 
changes.
 ●Charge battery once per year and use completely before storing again.
Memory cards
 ●To prevent damage to cards and data • A void high temperatures, direct sunlight, electromagnetic waves, and static electricity .
 • Do not bend, drop, or expose to strong impacts. • Do not touch terminals on reverse of card or allow them to become dirty or wet. ●When disposing of/transferring memory cards • If using the “format” or “delete” functions on your camera or computer, this only changes the file 
management information, and does not completely delete the data from within the memory card. 
When disposing of or transferring your memory cards, we recommend physically destroying them, 
or using commercially available computer data erasing software to completely delete the data 
from the card. Data within memory cards should be managed responsibly .
LCD monitor/Viewfinder
 ●Do not press hard on the LCD monitor. This may cause uneven display and damage the LCD 
monitor. 
 ●In cold climates or other situations when the camera becomes cold, the LCD monitor or the 
viewfinder may appear slightly darker than normal immediately after the camera is turned on. 
Normal brightness will return once the internal components have warmed up.
The LCD monitor and viewfinder are made with extremely high precision technology . However 
there may be some dark or bright spots (red, blue or green) on the screen.  This is not a 
malfunction. The LCD monitor and viewfinder screens are controlled with extremely high precision 
(greater than 99.99%), but some pixels (under 0.01%) may be inactive.  The spots will not be 
recorded on pictures on the built-in memory or a card.    
						

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Usage cautions and notesVQT5E74
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Battery
 ●The battery is a rechargeable lithium ion battery. If the temperature is too high or too low, the 
operating time of the battery will become shorter.
 ●The time required for charging varies depending on conditions of battery usage. Charging takes 
longer at high or low temperatures and when the battery has not been used in some time.
 ●Battery will be warm during charging and for some time thereafter . ●Battery will run out if not used for long periods of time, even after being charged. ●Do not leave any metal items (such as clips) near the contact areas of the power plug.   
Otherwise, a fire and/or electric shocks may be caused by short-circuiting or the resulting heat 
generated.
 ●Frequently charging up battery is not recommended. 
(Frequently charging battery reduces maximum usage time and can cause battery to expand.)
 ●If available battery power is significantly reduced, battery is reaching end of lifespan. Please 
purchase a new battery.
 ●When charging: • Wipe dirt from the battery terminal with a dry cloth. • Keep at least 1 m (3.3 feet) away from 

AM radio (may cause radio interference).
 ●Do not use a damaged or dented battery (especially connectors), e.g. by dropping (can cause 
faults).
 ●Do not peel off or scratch the covering on the battery. • Using a battery with a part of or all of its covering removed or broken may cause malfunction.
 AC adaptor (supplied)
 ●Keep at least 1 m (3.3 feet) away from AM radio (may cause radio interference). ●The AC adaptor (supplied) may generate whirring sounds when it is being used. This is not a 
malfunction.
 ●After use, be sure to disconnect the power supply device from the electrical outlet. (A  very small 
amount of current is consumed if it is left connected.)
Lens
 ●Images may appear slightly white if lens is dirty (fingerprints, etc.).  Turn the camera on, hold the 
extracted lens barrel with your fingers, and gently wipe the lens surface with a soft, dry cloth.
 ●Do not leave the lens exposed to direct sunlight. ●Do not touch the lens barrier, as this may damage the lens. Be careful when removing camera from 
bag, etc.
When using a tripod or unipod
 ●Do not apply excessive force or tighten screws when they are crooked. (This may damage the 
camera, screw hole, or label.)
 ●Ensure that the tripod is stable. (Refer to the tripod instructions.) ●You may not be able to remove the card or the battery when using a tripod or unipod.    
						

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Usage cautions and notesVQT5E74
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3D viewing
 ●Anyone who is hypersensitive to light, suffers from heart disease or is otherwise unwell should avoid 
viewing 3D pictures.
 • V
iewing 3D pictures may have an adverse effect to the individual.
 ●If you feel tired, uncomfortable or otherwise strange when viewing 3D pictures, stop viewing at once. • Continuing to view may cause illness. • After stopping viewing, please rest appropriately
 .
 ●When viewing 3D pictures, we recommend taking a break every 30 to 60 minutes. • Viewing for extended periods may cause eye-fatigue.
 ●Short-sighted or long-sighted persons, those with differences in the sight of their right and left eyes, 
and those with astigmatism are advised to correct their vision by wearing glasses etc.  
Stop viewing if you can clearly see a double image while watching 3D pictures.
 • There are dif

ferences in the way that different people experience 3D pictures. Please correct your 
sight appropriately before viewing 3D pictures.
 • Y

ou can change the 3D setting of your television or 3D output setting of the unit to 2D.
Personal Information
To protect personal information, we recommend that you set a Wi-Fi password.  (→256)
If names or birthdays are set in [Baby] Mode or in the [Face Recog.] function, keep in mind that the 
camera and recorded pictures will contain personal information.
 ●Disclaimer • Data containing personal information can be altered or lost due to malfunction, static electricity,  accidents, breakdowns, repairs, or other operations. 
Panasonic will not be liable for any damage that occurs, direct or indirect, as a result of the 
alteration or loss of data containing personal information.
 ●When ordering repairs or transferring/disposing of the camera • T o protect your personal information, please reset the settings.  (→71)
 • If any pictures are contained in the built-in memory

, copy (→184) them to a memory card if 
necessary, and then format (→74) the built-in memory.
 • Remove the memory card from the camera. • When ordering repairs, the built-in memory and other settings may be returned to the initial  purchase state.
 • If the above operations cannot be performed because of a camera malfunction, consult with the dealer or nearest Service Center

.
 ●When transferring or disposing of your memory card, see “When disposing of/transferring 
memory cards” in the previous section (→317)
 ●Uploading pictures to Web services • Pictures may contain personal information that can be used to identify the user, such as titles, recording dates and times, and location information. Before uploading the pictures to W eb 
services, check the pictures carefully for information that should not be disclosed.    
						

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Usage cautions and notesVQT5E74
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Important! Be sure to read the following 
before using the location names that 
are stored in this product.
User License Agreement  
for Location Name Data
Personal Use Only.
You agree to use this Data together with 
this digital camera for the solely personal, 
non-commercial purposes for which you 
were licensed, and not for service bureau, 
time-sharing or other similar purposes. 
Accordingly, but subject to the restrictions 
set forth in the following paragraphs, you 
agree not to otherwise reproduce, copy, 
modify, decompile, disassemble or reverse 
engineer any portion of this Data, and 
may not transfer or distribute it in any 
form, for any purpose, except to the extent 
permitted by mandatory laws. Multi-disc 
sets may only be transferred or sold as a 
complete set as provided by Panasonic 
Corporation and not as a subset thereof.
Restrictions.
Except where you have been specifically 
licensed to do so by Panasonic 
Corporation, and without limiting the 
preceding paragraph, you may not (a) 
use this Data with any products, systems, 
or applications installed or otherwise 
connected to or in communication 
with vehicles, capable of vehicle 
navigation, positioning, dispatch, real 
time route guidance, fleet management 
or similar applications; or (b) with or 
in communication with any positioning 
devices or any mobile or wireless-
connected electronic or computer devices, 
including without limitation cellular phones, 
palmtop and handheld computers, pagers, 
and personal digital assistants or PDAs.
Warning.
The Data may contain inaccurate or 
incomplete information due to the 
passage of time, changing circumstances, 
sources used and the nature of collecting 
comprehensive geographic data, any of 
which may lead to incorrect results.