Panasonic Digital Camera Dmc Zs40 Owners Manual For Advanced Features

							Others
Message displaysVQT5E74
- 301 -
[Read Error] / [Write Error]     [Please check the card]
 ●Data read has failed. →  Check whether card has been insert ed correctly (→24).
 ●Data write has failed. →  Turn off the camera and remove the card. Reinsert the card and turn the camera on again. 
 ●Card may possibly be damaged. →  Try with a different card.
[Cannot record due to incompatible format(NTSC/PAL) data on this card.]
 ●Format the card after saving necessary data on a PC etc. (→74) →  Insert a dif ferent card.
[Motion recording was cancelled due to the limitation of the writing speed of the card]
 ●Motion picture recording may be automatically terminated with certain cards. →  If recording stops even when using a card of the recommended speed class  (→25), the data writing 
speed has dropped. If this happens, we recommend backing up the data on the memory card 
and formatting it (→74).
[A folder cannot be created]
 ●Folder numbers in use have reached 999. →  Save needed da ta on a computer or other device, and then use [Format] on the camera  (→74). 
Folder number is reset to 100 when performing [No.Reset]  (→71).
[Picture is displayed for 16:9 TV]     [Picture is displayed for 4:3 TV]
 ●AV cable (optional) is connected to camera. →  T
o remove message immediately → Press [MENU/SET].
 →  T

o change aspect ratio → Change [TV Aspect] (→72).
 ●USB connection cable (supplied) is only connected to camera. →  Message disapp ears when cable is also connected to another device.
[This battery cannot be used]
 ●Use a genuine Panasonic battery. ●Battery cannot be recognized as terminal is dirty. →  Wipe any dirt away from the battery terminal.
[GPS feature is not available in this region.]
 ●GPS may not work in China or in the border regions of countries neighboring China. (Current as of 
January 2014)
[Recording failed.]
 ●Recording may be impossible if the recording location for a 3D image is too dark/too bright, or if the 
subject lacks contrast.    
						

							Others
Message displaysVQT5E74
- 302 -
[Failed to connect wireless access point] / [Connection failed] / [No destination found]
 ●Check following regarding the wireless access point. →  The wireless ac cess point information set on this unit is wrong. Check the authentication type, 
encryption type, and encryption key. (→248)
 →  Power of the wireless access point is

 not turned on.
 →  Setting of the wireless access point i

s not supported by this unit.
 ●Check the network setting of the destination. ●Radio waves from other devices may block the connection to a wireless access point.  →  Check other devices that are connec ted to the wireless access point and devices that use the 
2.4
 GHz band.
[No picture to send]
 ●This is displayed when there is no image to transmit due to the restriction of the destination.   
Check the file type of the image to transmit. (→202, 209, 211, 216, 222, 227)
[Connection failed. Please retry in a few minutes.] /  
[Network disconnected. Transfer stopped.]
 ●Radio waves from the wireless access point are getting weak.  →  Perform the connection closer to the  wireless access point.
 ●There is no reply from the server or it has exceeded the communication processing time.  →  Try again after a while.
 ●Depending on the wireless access point, connection may be automatically disconnected after 
specific time has passed. 
 →  Reconnect the connection again.
[Upload to the Cloud Folder is available after Cloud Sync settings have been set up on 
downloadable devices such as PCs or smartphones.]
 ●Devices that download images from a cloud folder are not registered. ●Perform Cloud Sync setting. Configure the settings on a PC with “PHOT OfunSTUDIO” or on a 
smartphone with “Image App”. For details on [Cloud Sync. Service], refer to (→227).
[Connection failed]
 ●Check following regarding the smartphones you intend to connect. →  The smartphone  does not operate.
 →  Chan

ge the access point to connect to in the smartphone Wi-Fi settings to this camera.
 →  There is no free storage space on the smartphone.
[Login failed. Please check Login ID and Password.]
 ●Login ID or password for the “LUMIX CLUB” is not correct. Please enter it again. If you have 
forgotten the login ID or the password, there is information in the login screen of the “LUMIX CLUB” 
website.
[Some files cannot be sent because of destination limit] /  
[Transfer completed. Some files are left because of destination limit.]
 ●Check the file format of the image to send. ●Sending motion pictures may fail if the file size is too large. Split the motion picture using [V ideo 
Divide]. (→176)    
						

							Others
Message displaysVQT5E74
- 303 -
[Unavailable. Please set Login settings on LUMIX CLUB web site.]
 ●Login to the “LUMIX CLUB” from your smartphone or PC, and set the login details of the destination 
WEB service.
[Both picture and video sharing service cannot be selected together]
 ●WEB services designed only for pictures, and WEB services designed only for motion pictures 
cannot be selected at the same time. Deselect one of the services.
[Cannot get IP address. Please set wireless AP’s IP address setting to DHCP.]
 ●Turn on DHCP settings of the IP address of the connected wireless access points.
[Cannot connect to server]
 ●If a message is displaying asking to update the root certificate, agree to update the root certificate.    
						

							Others
Q&A  TroubleshootingVQT5E74
- 304 -
 Try checking these items (→304 - 315) first.
If the problem persists,   Performing [Reset] in the [Setup] menu may resolve the issue  (→71). (Note that except 
for some items such as [Clock Set], all settings are returned to their values at the time 
of purchase.)
  Also, see the Panasonic support site for the latest support information.
http://panasonic.jp/support/global/cs/dsc/  
(This site is available in English only
.)
Battery, power
The charging lamp is flashing. ●Charging is being performed in a place with extremely high or low temperature.  →  Reconnect the USB connection cabl e (supplied) and retry charging in a place where ambient 
temperature is 10 °C to 30 °C (50 °F to 86 °F) (temperature conditions also apply to the battery 
itself).
 ●Charging is not possible if the power supply capacity of the computer is low .
The charging lamp turns on again after it had turned off. ●The battery is being recharged. →  If the 
battery charge level is low when the camera is turned off and [GPS Setting] is set to [ON], 
battery recharging may be started automatically.
Camera does not work even if the camera is turned on. ●Battery is not inserted correctly (→18), or needs recharging.
Camera switches off as soon as the camera is turned on. ●Battery needs recharging.
This unit is turned off automatically. ●If you connect to a TV compatible with VIERA Link (HDMI) with an HDMI micro cable and turn off 
the TV with the remote control for the TV, this unit also turns off.
 →  If you are not using VIERA

 Link (HDMI), set [VIERA Link] to [OFF].  (→73)    
						

							Others
Q&A  TroubleshootingVQT5E74
- 305 -
GPS
Cannot perform positioning. ●When [GPS Setting] is set to [OFF].  (→258) ●Depending on the recording environment, such as when indoors or near buildings, it may not be 
possible to correctly receive the signals from the GPS satellites.  (→257)
 →  When using the GPS, we recommen

d holding the camera still for a while with the GPS antenna 
facing upward in an outdoor location where you can see the entire sky .
The GPS status indicator lights up while the camera is turned off. ●[GPS Setting] is [ON]. →  Electromagnetic
 waves from the camera can affect instruments and meters. In airplane cabins 
(during takeoff and landing) or in other restricted areas, set [Airplane Mode] to [ON], and then 
turn off the camera. (→264)
Positioning takes time. ●When using the camera for the first time or after not using it for a while, positioning may take several 
minutes.
 ●Positioning usually takes less than two minutes, but because the positions of the GPS satellites 
change, it may take longer depending on the recording location and environment.
 →  Positioning can 

be executed faster when you download GPS assist data to the camera using the 
“GPS Assist Tool”. (→266)
 ●Positioning will take time in environments where it is difficult to receive the signals from the GPS 
satellites. (→257)
The location name information is different from the recording location. ●Immediately after the camera is turned on or when the GPS icon is something other than [], the 
location name information that is recorded in the camera may vary significantly from the current 
position.
 ●When [  ] is displayed for the  location name information, the information can be changed to a 
different candidate before starting to record.  (→263)
You can edit a place name or landmark name recorded in a picture.  (→173)
The location name information is not displayed. ●“- - -” is displayed if there is no nearby landmark or other points, or no information registered in the 
camera’s database. (→260)
 →  Durin

g playback, a location name or other information can be entered with [Place-Name Edit]. 
(→173)    
						

							Others
Q&A  TroubleshootingVQT5E74
- 306 -
Recording
Cannot record pictures. ●Built-in memory/card is full. →  Free space by deleting unwanted pic tures (→58).
Recorded pictures look white. ●Lens is dirty (fingerprints, etc.). →  Turn the camera on to extract lens barrel, and clean lens surface with a soft, dry cloth.
 ●Lens is foggy (→8).
Recorded pictures are too bright/too dark. ●Adjust the exposure  (→100). ●[Min. Shtr Speed] is set to fast speed. Check the setting (→148).
The lower right portion of recorded pictures appears dark or the color is unnatural. ●Your finger is blocking the flash. →  Make sure you are holding the came
ra correctly. (→31)
Some pictures are taken when I press the shutter button just once. ●Camera is set to use [Auto Bracket] or [Burst]. → Clear the setting. (→101, 103)
Focus not aligned correctly. ●Not set to mode appropriate for distance to subject. (Focus range varies according to Recording 
Mode.)
 ●Subject outside of focus range. (→94) ●Caused by jitter or subject movement.  (→44)
Recorded pictures are blurred. The stabilizer function ineffective. ●Shutter speed is slower in dark locations and the stabilizer function is less ef fective. →  Hold camera firmly with both hands, keeping arms close to body
.
 ●Use a tripod and the self-timer (→105) when using slower shutter speed with [Min. Shtr Speed].
Cannot use [Auto Bracket]. ●Only enough memory for 2 pictures or fewer.
Recorded pictures appear coarse, or there is interference. ●ISO Sensitivity is high, or shutter speed is low. (Default [Sensitivity] setting is [AUT
O] – interference may appear with indoor pictures.)
 →  Lowe

r [Sensitivity]  (→142).
 →  T

ake pictures in brighter locations.
 ●Camera set to [High Sens.] Scene mode. (Picture becomes slightly coarser in res ponse to high sensitivity)
Striping or flicker may appear under lighting such as fluorescent lighting 
and LED lighting fixture.
 ●This is characteristic of MOS sensors which serve as the camera’ s pickup sensors. 
This is not a malfunction.    
						

							Others
Q&A  TroubleshootingVQT5E74
- 307 -
Recording (continued)
Brightness or coloring of recorded picture different from real life. ●When recording under fluorescent or LED lighting fixture etc., increasing the shutter speed may 
introduce slight changes to brightness and color. These are a result of the characteristics of the light 
source and do not indicate a malfunction.
 ●When recording subjects in extremely bright locations or recording under fluorescent lighting, LED 
lighting fixture, mercury lamp, sodium lighting etc., the colors and screen brightness may change or 
horizontal striping may appear on the screen.
Reddish horizontal streaks appear on the screen during recording. ●This is characteristic of the MOS sensors, which serve as the camera’ s pickup sensors. The streaks 
appear when the subject has a bright part. Some unevenness may occur in the surrounding areas, 
but this is not a malfunction. It is recorded in motion pictures but is not recorded on still pictures.
 ●It is recommended that you take pictures while taking care not to expose the screen to sunlight or 
any other source of strong light.
Motion picture recording stops midway. ●If the surrounding temperature is high, or a motion picture is recorded continuously , [  ] is 
displayed and recording may be stopped halfway through to protect the camera.
 ●With some cards, access display may appear briefly after recording, and recording may end midway. ●Use a card of SD Speed “Class 4” or higher. If recording stops even when using a card of the 
recommended speed class, the data writing speed has dropped. If this happens, we recommend 
backing up the data on the memory card and formatting it  (→74).
Panorama picture recording stops before finishing. ●If the pan motion of the camera is too slow, the camera assumes that the operation has been 
aborted and stops recording. 
 ●If the pan motion of the camera is too shaky when it is moved toward the recording direction, the 
camera stops recording.
 →  T

o record panorama pictures, pan the camera in a small circular motion parallel to the recording 
direction at a speed of approx. 8 seconds per revolution (guideline).
The subject cannot be locked. (AF track fails) ●If the color of the subject is similar to that of its background,  AF Tracking may not function. Set the 
AF lock to the colors specific to the subject.    
						

							Others
Q&A  TroubleshootingVQT5E74
- 308 -
LCD monitor/Viewfinder
Pictures do not show on the LCD monitor. ●The camera is set for viewfinder display. →  Press [LVF] button and switch to LCD monitor display.
Brightness is unstable. ●Aperture value is set while shutter button is pressed halfway. (Does not affect recorded picture.)  
This symptom may also occur when the brightness changes because the zoom is operated or the 
camera is moved. This is the automatic aperture operation of the camera and is not a malfunction.
The screen flickers indoors. ●The screen may flicker for a few seconds after turning on. This is an operation to correct flicker 
caused by lighting such as fluorescent lights, LED lights, etc. and is not a malfunction.
The screen is too bright/too dark. ●[Monitor Luminance] is activated.  (→66) ●Use [Monitor Display]/[Viewfinder] to adjust the brightness of the screen.  (→65)
Black/blue/red/green dots or interference appears. LCD monitor looks distorted when 
touched.
 ●This is not a fault, and will not be recorded on the actual pictures.
Cannot switch between the LCD monitor and viewfinder when pressing [L VF] button. ●When it is connected to a computer or printer, the camera can display pictures on the LCD monitor 
only.
Flash
No flash emitted. ●Flash set to [  ] ([Forced Flash Off]) (→85). ●The flash becomes unavailable in the following cases : • [Auto Bracket] • [Burst] (Excluding [  ] ([Flash Burst])) • Scene Modes ([Scenery], [Night Scenery], [Handheld Night Shot], [HDR], [Sunset], [Starry Sky], 
[Glass 
Through], [High Speed Video], [3D Photo Mode])
 • [Creative Control] Mode • [Panorama Shot] Mode
Multiple flashes are emitted. ●Red-eye reduction is active  (→85). (Flashes twice to prevent eyes appearing red.) ●[Burst] is set to [  ] ([Flash Burst]).    
						

							Others
Q&A  TroubleshootingVQT5E74
- 309 -
Playback
Pictures have been rotated. ●[Rotate Disp.] is activated. (→73)
Cannot view pictures. There are no recorded pictures. ●No pictures in built-in memory or card (pictures played from card if inserted, from built-in memory if 
not).
 ●Has the file name of the picture been changed on a computer? If so, it cannot be played back on the 
camera.
 ●During [Filtering Play], only pictures under the set filters are displayed.  →  Cancel filtering  (→160).
Folder/file number displayed as [-]. Picture is black. ●Picture edited on computer or taken with different device. ●Battery removed immediately after picture taken, or picture taken with low battery . →  Use [Format] to delete (→74).
Picture display takes a lot of time during Multi Playback. ●When you have many pictures that were edited with [Resize], [Retouch], etc., it may take several 
minutes for all pictures to be displayed during Multi Playback.
Incorrect date displayed in Calendar Search. ●Picture edited on computer or taken with different device. ●[Clock Set] is incorrect (→29).
(Incorrect date may be displayed in Calendar Search on pictures copied to a computer and then 
back to this unit, if computer and camera dates differ.)
White round spots like soap bubbles appear on the recorded picture. ●If you take a picture with the flash in a dark place or indoors, white round spots may 
appear on the picture caused by the flash reflecting particles of dust in the air. This is 
not a fault. A characteristic of this is that the number of round spots and their position 
differ in every picture.
[Thumbnail is displayed] is shown on the screen. ●The pictures may have been recorded on another device. If so, they may be displayed with poor 
picture quality.
Red areas in pictures appear blackened. ●When digital red-eye correction ([  ], [  ]) is operating, if a subject is recorded that has skin-
colored areas with red areas inside, the digital red-eye correction function may blacken the red 
areas.
 →  W

e recommend setting the flash to [
  ], [  ] or [  ], or [Red-Eye Removal] to [OFF] before 
recording.
Sounds of camera operations such as zoom will be recorded in motion pictures. ●Camera operation sounds may be recorded as camera automatically adjusts lens aperture during 
motion picture recording; this is not a fault.
Motion pictures taken with this camera cannot be played in other cameras.  ●Even if a device is compatible with AVCHD and MP4, the motion pictures that were recorded on this 
unit may have bad picture quality or sound quality upon playback, or may be unable to be played 
back. Also, the recording information may not be displayed correctly.     
						

							Others
Q&A  TroubleshootingVQT5E74
- 310 -
About the Wi-Fi function
It cannot connect to the wireless LAN. Radio waves get disconnected. ●Use within the communication range of the wireless LAN network. ●Connection types and security setting methods are different depending on the wireless access point. →  Refer to the operating instructions of  the wireless access point.
 ●When the radio waves are interrupted, the condition may improve by moving the location or 
changing the angle of the wireless access point.
 ●It may not automatically connect when the network SSID of the wireless access point is set not to 
broadcast.
 →  Set the network SSID of the wireless access point to broadcast. ●Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency operated 
nearby?
 →  Radio

 waves may get interrupted when used simultaneously. Use them sufficiently away from the 
device.
 ●Is the 5 GHz/2.4 GHz switchable wireless access point connected to other equipment using the 
5 GHz band? →  The use of a wireless access point th

at can use 5 GHz/2.4 GHz simultaneously is recommended. 
It cannot be used simultaneously with this camera if it is not compatible.
 ●When the battery indicator is flashing red, the connection with other equipment may not start or the 
connection may be disrupted. (A message such as [Communication error] is displayed.)
Wireless access point is not displayed. Or it cannot be connected. ●Check if the wireless access point to connect is in operating state. ●The camera may not display or connect to a wireless access point depending on the radio wave 
condition.
 →  Perform the connection closer to the

 wireless access point.
 ●It may not display even if the radio waves exist depending on the setting of the wireless access 
point.
 →  Check the settings of the wireless ac
 cess point.
 ●The wireless access point may not be found depending on the radio wave condition. →  Perform the [From List]. (→247) ●Is the network SSID of the wireless access point set not to broadcast? →  It may not be detected when it is set 
not to broadcast. Enter and set the network SSID. (→248)
 ●Try the following: →  Move this unit closer to the wireless access point
 →  Remove the obstacles between this 

unit and the wireless access point
 →  Chan

ge the direction of this unit
It takes long time every time to connect to a smartphone. ●It may take longer time to connect depending on the Wi-Fi connection setting of the smartphone, but 
it is not a malfunction.
This unit is not displayed in the Wi-Fi setting screen of the smartphone. It takes time to 
setup the connection.
 ●Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of the smartphone.
I have forgotten the login ID or password for the “LUMIX CLUB”. ●Check the information in the login screen of “LUMIX CLUB”. 
http://lumixclub.panasonic.net/eng/c/
I do not have a wireless access point at my home, but I would like to perform service 
user registration of the “LUMIX CLUB”.
 ●Service user registration for the “LUMIX CLUB” is not possible in the environment without a wireless 
access point.