Panasonic Digital Camera Dmc Sz9 Owners Manual For Advanced Features

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•Is there any memory remaining on the built-in memory or the card?> Delete the pictures which are not necessary to increase available space in the memory.  (P42)
•You may not be able to record for a short while after turning this unit on when using a large capacity 
card.
•The picture can become whitish if there is dirt, e.g. fingerprints on the lens.
> If the lens is dirty, turn on the camera, eject the lens barrel and gently wipe the lens surface with 
a soft, dry cloth.
> Check that the exposure is correctly compensated.  (P64)
•Setting the [Min. Shtr Speed] to faster speed might make the picture darker.
> Set the [Min. Shtr Speed]  (P93) to slower speed.
> Set [Auto Bracket]  (P65) or [Burst]  (P95) of the [Rec] menu to [OFF].
•The focus range varies depending on the Recording Mode.
> Set to the proper mode for the distance to the subject.
•The subject is beyond the focus range of the camera.  (P33)•There is camera shake (jitter) or the subject is moving slightly.  (P26)
> The shutter speed becomes slower when pictures are taken in dark places so hold the camera 
firmly with both hands to take the pictures.  (P26)
> When taking pictures at a slow shutter speed, use the Self-timer.  (P63)
•Is there any memory remaining on the built-in memory or the card?
Recording
The picture cannot be recorded.
The recorded picture is whitish.
The recorded picture is too bright or dark.
Multiple pictures are taken at one time.
The subject is not focused properly.
The recorded picture is blurred. The Optical Image Stabilizer is not effective.
Taking pictures using Auto Bracket is not possible. 
						

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•Is the ISO sensitivity high or the shutter speed slow?
(ISO sensitivity is set to [AUTO] when the camera is shipped. Therefore, when taking pictures 
indoors etc. noise will appear.)> Decrease the ISO sensitivity.  (P83)
> Take pictures in bright places.
•Have you set [High Sens.] in Scene Mode, or [Burst] in [Rec] menu to [ ] or [ ]? If so, the 
resolution of the recorded picture decreases slightly because of high sensitivity processing, but this 
is not a malfunction.
•When recording under fluorescent or LED lighting fixture etc., increasing the shutter speed may 
introduce slight changes to brightness and color. These are a result of the characteristics of the light 
source and do not indicate a malfunction.
•When recording subjects in extremely bright locations or recording under fluorescent lighting, LED 
lighting fixture, mercury lamp, sodium lighting etc., the colors and screen brightness may change or 
horizontal striping may appear on the screen.
•Use a card with SD Speed Class with “Class 4” or higher when recording motion pictures.•Depending on the type of the card, recording may stop in the middle.
> If motion picture recording stops during use of a card of at least “Class 4” or if you use a card 
that has been formatted on a PC or other equipment, the data-writing speed is lower. In such 
cases, we recommend that you make a backup of the data and then format  (P54) the card in this 
unit.
The recorded picture looks rough. Noise appears on the picture.
Striping or flicker may appear under lighting such as fluorescent lighting and LED 
lighting fixture.
•
This is characteristic of MOS sensors which serve as the camera’s pickup 
sensors.
This is not a malfunction.
The brightness or the hue of the recorded picture is different from the actual scene.
Reddish horizontal streaks appear on the LCD monitor during recording.
•
This is characteristic of MOS sensors which serve as the camera’s pickup 
sensors. It appears when the subject has a bright part. Some unevenness 
may occur in the surrounding areas, but this is not a malfunction.
It is recorded in still pictures or motion pictures.
•It is recommended that when you take pictures you take care not to expose 
the screen to sunlight or any other source of strong light.
Motion picture recording stops in the middle. 
						

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•Set the AF area to the distinctive color of the subject if there is a part that is different from the 
surrounding color. (P87)
•If the camera is moved too slowly, the camera assumes that camera motion was stopped and ends 
the still picture recording.
•If there is a lot of camera shake in the recording direction while moving the camera, recording ends.
> When recording in Panorama Shot Mode, move the camera by trying to trace a small circle 
parallel to the recording direction at a speed of about 8 seconds per revolution (estimated).
•This phenomenon appears when you press the shutter button halfway to set the aperture value and 
does not affect the recorded pictures.
•This phenomenon also appears when the brightness changes when the camera is zoomed or when 
the camera is moved. This is because of operation of the automatic aperture of the camera, and it is 
not a malfunction.
•The LCD monitor may flicker for a few seconds after turning this unit on. This is an operation to 
correct flicker caused by lighting such as fluorescent lights, LED lights etc. and is not a malfunction.
•Is [Monitor Luminance] active? (P49)•Perform [Monitor Display].  (P48)
•This is not a malfunction.
These pixels do not affect the recorded pictures.
•In dark places, noise may appear to maintain the brightness of the LCD monitor. This does not affect 
the pictures you are recording.
Subject cannot be locked.
(AF tracking not possible)
Recording by Panorama Shot Mode is ended before finishing.
LCD monitor
The LCD monitor becomes darker or brighter for a moment.
The LCD monitor flickers indoors.
The LCD monitor is too bright or dark.
Black, red, blue and green dots appear on the LCD monitor.
Noise appears on the LCD monitor. 
						

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•Is the flash setting set to [Œ]?
> Change the flash setting.  (P59)
•The flash cannot be used in the following cases:–When using Auto Bracket  (P65)
–Creative Control Mode (P66)–Panorama Shot Mode (P71)–[Scenery]/[Night Scenery]/[Handheld Night Shot]/[Sunset]/[Starry Sky]/[Glass Through]/
[3D Photo Mode] (Scene Mode)  (P74)
–When recording in [Burst] (except for [ ]) (P95)
•The flash is activated twice when Red-Eye Reduction (P59) has been set.
•Has [Burst] (P95) in the [Rec] menu been set to [ ]?
•[Rotate Disp.]  (P54) is set to [ ] or [ ].
•Is there a picture on the built-in memory or the card?
> The pictures on the built-in memory appear when a card is not inserted. The picture data on the 
card appears when a card is inserted.
•Is this a folder or picture which was processed in the PC? If it is, it cannot be played back by this unit.
> It is recommended to use the “ PHOTOfunSTUDIO ” software in the CD-ROM (supplied) to write 
pictures from PC to card.
•Are you playing back filtered images by using [Slide Show]  or [Filtering Play]?
>
Cancel the filter.  (P106)
Flash
The flash is not activated.
Flash is activated several times.
Playback
The picture being played back is rotated and displayed in an unexpected direction.
The picture is not played back.
The recorded pictures are not displayed. 
						

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•Is this a non-standard picture, a picture which has been edited using a PC or a picture which was 
taken by another maker of digital cameras?
•Did you remove the battery immediately after pict ure-taking or did you take the picture using a 
battery with a low remaining charge? > Format the data to delete the pictures mentioned above.  (P54)
(Other pictures will be deleted as well and it will not be possible to restore them. Therefore, 
check well before formatting.)
•
Is the clock in the camera set properly?  (P24)
•When pictures edited using a PC or pictures taken by other equipment are searched, they may 
display dates differing from the actual dates on which the pictures were taken.
•When Red-Eye Removal ([ ], [ ]) is in operation, if you take a picture of a subject with red 
color surrounded by a skin tone color, that red part may be corrected to black by the Red-Eye 
Removal function.
> It is recommended to take a picture with the Flash Mode set to [ ‡], [‰] or [ Œ], or 
[Red-Eye Removal] on the [Rec] menu set to [OFF].  (P98)
•Is it a picture that has been recorded with other equipment? In such cases, these pictures may be 
displayed with a deteriorated picture quality.
•This unit automatically adjusts the aperture during motion picture recording. At such times, the 
sound may break up. This is not a malfunction.
•Motion pictures recorded in [AVCHD] or [MP4] may be played back with poor picture or sound quality 
or playback may not be possible even when played back with equipment compatible with these 
formats. Also, the recording information may not be displayed properly.
The folder number and the file number are displayed as [—] and the screen turns 
black.
With a Calendar Search, pictures display dates differing from the actual dates on 
which the pictures were taken.
White round spots like soap bubbles appear on the recorded picture.
•
If you take a picture with the flash in a dark place or indoors, white round 
spots may appear on the picture caused by the flash reflecting off of particles 
of dust in the air. This is not a malfunction.
A characteristic of this is that the number of round spots and their position 
differ in every picture.
Red part of the recorded image has changed color to black.
[Thumbnail is displayed] appears on the screen.
The sound of the recorded motion pictures sometimes breaks up.
Motion pictures recorded with this model cannot be played back on other equipment. 
						

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•Use within the communication range of the wireless LAN network.
•Connection types and security setting methods are different depending on the wireless access point.> Refer to the operating instructions of the wireless access point.
•When the radio waves are interrupted, the condition may improve by moving the location or 
changing the angle of the wireless access point.
•It may not automatically connect when the network SSID of the wireless access point is set not to 
broadcast.
> Set the network SSID of the wireless access point to broadcast.
•Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency operated 
nearby?
> Radio waves may get interrupted when used simultaneously. Use them sufficiently away from 
the device.
•Is the 5 GHz/2.4 GHz switchable wireless acce ss point connected to other equipment using 
the 5 GHz band? > The use of a wireless access point that can use 5 GHz/2.4 GHz simultaneously is 
recommended. It cannot be used simultaneously with this camera if it is not compatible.
•When the battery indicator is flashing red, the connection with other equipment may not start or the 
connection may be disrupted. (A message such as [Communication error] is displayed.)
•Check if the wireless access point to connect is in operating state.
•The camera may not display or connect to a wireless access point depending on the radio wave 
condition.
> Perform the connection closer to the wireless access point.
•It may not display even if the radio waves exist depending on the setting of the wireless access 
point.
> Check the settings of the wireless access point.
•The wireless access point may not be found depending on the radio wave condition.
> Perform the [Manual Connection].  (P139)
•Is the network SSID of the wireless access point set not to broadcast?
> It may not be detected when it is set not to broadcast. Enter and set the network SSID.  (P139)
•Try the following:
> Move this unit closer to the wireless access point
> Remove the obstacles between this unit and the wireless access point
> Change the direction of this unit
About the Wi-Fi function
It cannot connect to the wireless LAN. Radio waves get disconnected.
Wireless access point is not displayed. Or it cannot be connected. 
						

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•It may take longer time to connect depending on the Wi-Fi connection setting of the smartphone/
tablet, but it is not a malfunction.> Try switching the ON/OFF of the Wi-Fi function in  the Wi-Fi settings of the smartphone/tablet.
•Check the information in the login screen of “LUMIX CLUB”.
http://lumixclub.panasonic.net/eng/c/
•Service user registration for the “LUMIX CLUB” is not possible in the environment without a wireless 
access point.
•When the firewall of the OS, security software, etc. is enabled, connecting to the PC may not be 
possible.
> Confirm that the login information (login ID/user name/email address/password) is correct.
•WEB service server or the network may be busy.
> Try again after a while.
> Check the site of the WEB service you are sending the image to.
•Is the size of the image too large?
> Reduce the size of the still picture, then transmit  (P145, 161) .
> Transmit after dividing the motion picture with [Video Divide]  (P119).
•It may take longer time to transmit when distance to the wireless access point is far.
> Transmit closer to the wireless access point.
•Upload may not complete when it is disconnected while transmitting the image.
•It may take some time after uploading the image to be reflected in the WEB service depending on 
the status of the server.
> Wait for a while and try again.
•You can check the transmission status on the WEB service link settings by logging into “LUMIX 
CLUB”.
It takes long time every time to connect to a smartphone/tablet.
This unit is not displayed in the Wi-Fi setting screen of the smartphone/tablet.
It takes time to setup the connection.
I have forgotten the login ID or password for the “LUMIX CLUB”.
I do not have a wireless access point at my home, but I would like to perform service 
user registration of the “LUMIX CLUB”.
Images cannot be transmitted to a PC.
Images cannot be transmitted to the WEB service.
It takes time to transmit an image to the WEB service.
The image that was supposed to have uploaded to the WEB service is not there. 
						

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•The images in the WEB Service cannot be saved (downloaded) to this unit. Do not delete the 
uploaded images, and make a backup of them.
• The images uploaded to the WEB service cannot be displayed or deleted by this unit.> Perform the task using a smartphone/tablet or a PC.
•The settings stored in the camera may be deleted depending on the type of repair.
> Always make a copy of important settings.
•Is the size of the image too large?
> Divide the motion picture using [Video Divide]  (P119).
> Reduce the size of the still picture, then transmit  (P145, 161) .
•Capacity or number of images in the WEB service is full.
> Login to “LUMIX CLUB”, and check the status of the destination on the WEB service link 
settings.
> Execute the [Reset Wi-Fi Settings] in the [Setup] menu.  (P52)
> However, all the information you have set on the [Wi-Fi Setup] menu, which includes the “LUMIX 
CLUB” login settings, will be reset. (excluding [LUMIX CLUB] )
• Is the size of the image too large?
> Transmit after dividing the motion picture with [Video Divide]  (P119).
> Reduce the size of the still picture, then transmit  (P145, 161) .
> Image cannot be transmitted when the battery indicator is flashing red.
•File format of the motion picture that can be sent differs depending on the destination.  (P129)• Is the size of the image too large?
> Transmit after dividing the motion picture with [Video Divide]  (P119).
•Sending may fail depending on the operational status of the AV device.
Also, sending may take a while.
I would like to return the image in the WEB service to the camera.
I cannot display or delete the images uploaded to the WEB service by this unit.
Your “LUMIX CLUB” login ID and password were deleted after sending the camera in 
to be repaired.
There is an image that could not be transmitted.
I have forgotten the password for the Wi-Fi.
Transmission of the image fails midway.
Motion picture cannot be transmitted.
I cannot send images to an AV device. 
						

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•Is the camera connected to the TV correctly?> Set the TV input to External Input Mode.
•Depending on the TV model, the pictures may be elong ated horizontally or vertically or they may be 
displayed with their edges cut off.
•Are you trying to play back the motion pictures by directly inserting the card in the card slot of the 
TV?
> Connect the camera to the TV with the AV  cable (optional), or with the HDMI micro cable 
(optional), and then play back the motion pictures on the camera.  (P170)
> Check [TV Aspect] setting.  (P53)
•Is it connected properly with the HDMI micro cable (optional)?  (P170)
> Confirm that the HDMI micro cable (optional) is firmly fitted.
•Is the [VIERA Link] on this unit set to [ON]?  (P53)
> Depending on HDMI terminal of th e TV, the input channel may not switch automatically. In this 
case, use the remote control for the TV to switch input. (For details on how to switch input, 
please read the operating instructions for the TV.)
> Check the VIERA Link setting on the connected device.
> Turn this unit off and on.
> Set [HDAVI Control] to [Off] on the TV and then turn it back to [On]. (Refer to the operating 
instructions of the TV for details.)
•Is the camera connected to the PC correctly?
•Is the camera recognized by the PC correctly?
> Set to [PC] in [USB Mode].  (P52, 179)
> Turn this unit off and on.
> Disconnect the USB connection cable. Connect it again while the card is inserted in the camera.
> If there are two or more USB terminal on a single PC, try connecting the USB connection cable 
to another USB terminal.
TV, PC and printer
The picture does not appear on the television.
The display areas on the TV screen and the camera’s LCD monitor are different.
The motion pictures cannot be played back on a TV.
The picture is not displayed fully on the TV.
VIERA Link does not work.
Cannot communicate with the PC.
The card is not recognized by the PC. (The built-in memory is recognized.) 
						

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>Check if your PC is compat ible with SDXC memory cards.
http://panasonic.net/avc/sdcard/information/SDXC.html
> A message prompting to format the card may be displayed when connecting, but do not format.
> If the [Access] displayed on the LCD monito r does not disappear, disconnect the USB 
connection cable after turning this unit off.
•Pictures cannot be printed using a printer that does not support PictBridge. > Set to [PictBridge(PTP)] in [USB Mode]. (P52 , 183)
> When using a printer with a Cropping or borderless printing function, cancel this function before 
printing. (For details, refer to the operating instructions for the printer.)
> When you order photo studios to print pictures,  ask the photo studio if the 16:9 pictures can be 
printed.
•Since aspect ratio of a panorama picture differs from normal pictures, it may not always be possible 
to print it correctly.  > Please use a printer that supports panorama pictures. (For details, refer to the operating 
instructions for the printer.)
> We recommend using the “ PHOTOfunSTUDIO ” software on the CD-ROM (supplied) to adjust 
the size of the still picture to the print paper size.
The card is not recognized by the PC. (SDXC memory card is used)
The picture cannot be printed when the camera is connected to a printer.
The ends of the pictures are cut at printing.
The panorama picture is not printing correctly.