Panasonic Digital Camera Dmc Lx100 Owners Manual For Advanced Features

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Q&A  Troubleshooting
 ■Recording
Cannot record pictures.
 • Card is full.→  Free space by deleting unwanted pictures  (→73)

.
 • When a large capacity card is used, you may not be able to take a picture for a while after you turn on the camera.
 • Focus is not aligned.→  When [Focus/Release Priority

] is set to [FOCUS], the camera will not record until proper 
focusing is achieved.  (→125)
Recorded pictures look white.
 • Lens is dirty (fingerprints, etc.). →  Turn the camera on to extract lens barrel, and clean lens surface with a soft, dry cloth.  • Lens is foggy (→12)

.
Recorded pictures are too bright/too dark.
 • Adjust the exposure  (→135)

.
 • AE Lock (→133)

 is set inappropriately.
Zooming stops instantaneously.
 • When using the Extended optical zoom, the zooming action will stop temporarily. This is not a  malfunction.
Some pictures are taken when I press the shutter button just once.
 • Camera is set to use [Auto Bracket], White Balance Bracket, [Aspect Bracket], or [

Burst]. Self-
Timer is set to [
  ].
→  Clear the setting. (→106, 141)
Unable to perform bracket recording.
 • The remaining memory space in the card is low. →  Check the remaining memory space in the card.
Focus not aligned correctly.
 • Subject outside of focus range.  (→126) • Caused by jitter or subject movement.  (→168) • [Focus/Release Priority

] is set to [RELEASE]. (→125)
 • [Shutter 

AF] is set to [OFF].  (→124)
 • AF Lock (→133)

 is set inappropriately.
Recorded pictures are blurred. The stabilizer function ineffective.
 • Shutter speed is slower in dark locations and the stabilizer function is less effective. →  Hold camera firmly with both hands, keeping arms close to body. • Use a tripod and the self-timer when using a slower shutter speed  (→148)

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Q&A  Troubleshooting
Recorded pictures appear coarse, or there is interference.
 • We recommend trying the following methods.→  Lower [Sensitivity] 

(→136).
→ 
 Take pictures in brighter locations.
→  Either adjust [Noise Reduction

] of [Photo Style] to a higher setting or set each item other than 
[Noise Reduction] to a lower setting. (→101)
→ 
 Set [Long Shtr NR] to [

ON]. (→113)
→ 
 Change the settings of [Picture Size] 

(→108) and [Quality] (→109).
 • When Digital Zoom is used, the picture quality will become lower if you zoom in higher.
Striping or flicker may appear under lighting such as fluorescent lighting and LED lighting 
fixture. The subject appears distorted.
 • This is characteristic of MOS sensors which serve as the camera’s pickup  sensors. This is not a malfunction. If the subject passes quickly in front of the 
lens, it will appear slightly distorted.
 • If you are taking still pictures using [ESHTR], the striping may be reduced by setting a slower shutter speed.  (→84)
Brightness or coloring of recorded picture different from real life.
 • When recording under fluorescent or LED lighting fixture etc., increasing the shutter speed may 
introduce slight changes to brightness and color. 

These are a result of the characteristics of the 
light source and do not indicate a malfunction.
 • When recording subjects in extremely bright locations or recording under fluorescent lighting, LED  lighting fixture, mercury lamp, sodium lighting etc., the colors and screen brightness may change or 
horizontal striping may appear on the screen.
Reddish horizontal streaks appear on the screen during recording.
 • This is characteristic of the MOS sensors, which serve as the camera’s pickup sensors. The  streaks appear when the subject has a bright part. Some unevenness may occur in the surrounding 
areas, but this is not a malfunction. It is recorded in motion pictures but is not recorded on still 
pictures.
 • It is recommended that you take pictures while taking care not to expose the screen to sunlight or any other source of strong light.
Motion picture recording stops midway.
 • The speed class of a required card varies depending on [Rec Format] and [Rec Quality] of a motion  picture. Be sure to use a card of the recommended speed class. For details, refer to “About the 
motion picture recording and speed class”  (→25)

.
 • If recording stops even when using a card of the recommended speed class, the data writing speed has dropped. If this happens, we recommend backing up the data on the memory card and 
formatting it (→26)

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Q&A  Troubleshooting
The screen turns dark while recording motion pictures.
 • While motion pictures are being recorded, the screen may turn dark as time passes in order to slow battery consumption. This condition, however

, will not affect the recorded motion picture.
The screen turns momentarily black or noise is recorded.
 • While motion pictures are being recorded, the screen may momentarily turn black or noise may be  recorded due to static electricity or strong electromagnetic waves (radio transmitters, high-voltage 
lines, etc.) under some environmental conditions.
Sometimes focus adjustment with Auto Focus mode is difficult while recording 4K motion 
pictures.
 • This may occur when taking a picture by reducing the Auto Focus speed in order to adjust the  focus at high precision. 

This is not a malfunction.
Panorama picture recording stops before finishing.
 • If the pan motion of the camera is too slow, the camera assumes that the operation has been  aborted and stops recording. 
 • If the pan motion of the camera is too shaky when it is moved toward the recording direction, the camera stops recording.
The subject cannot be locked. (AF track fails)
 • If the color of the subject is similar to that of its background, AF T

racking may not function. Set the 
AF lock to the colors specific to the subject.
Low or inaudible operating sound.
 • The speaker is blocked. • [Silent Mode

] is set to [ON] (→161).      
						

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Q&A  Troubleshooting
 ■Monitor/viewfinder
The monitor/viewfinder is turned off although the camera is turned on.
 • When a hand or object is close to the eye sensor, the monitor display mode could be switched to viewfinder display mode without your knowledge.  (→54)
Pictures do not show on the monitor

.
 • Viewfinder display mode is activated.→  Press the [LVF] button to switch to the monitor display mode. 

(→54)
 • Monitor is turned off.→  Press the [DISP.] button to switch the display information. 

(→62)
 • When you connect the camera to a TV using an HDMI micro cable, the picture is not displayed on a monitor/viewfinder in the following cases.
 – During playback
Brightness is unstable.
 • Aperture value is set while shutter button is pressed halfway. (Does not af

fect recorded picture.) 
This symptom may also occur when the brightness changes because the zoom is operated or the 
camera is moved. This is the automatic aperture operation of the camera and is not a malfunction.
The screen flickers indoors.
 • The screen may flicker for a few seconds after turning on. This is an operation to correct flicker  caused by lighting such as fluorescent lights, LED lights, etc. and is not a malfunction.
The screen is too bright/too dark.
 • Check [Monitor Luminance

] setting. (→45)
 • Use [Monitor Display

]/[Viewfinder] to adjust the brightness of the screen. (→44)
Black/blue/red/green dots or interference appears. Monitor looks distorted when touched.
 • This is not a fault, and will not be recorded on the actual pictures.
Noise appears on the monitor/viewfinder.
 • In dark places, noise may appear to maintain the brightness of the monitor/viewfinder.
Cannot switch between the monitor and viewfinder when pressing [L VF] button.
 • When it is connected to a computer or printer, the camera can display pictures on the monitor only

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Q&A  Troubleshooting
 ■Flash
Unable to perform [Flash].
 • Flash (supplied/optional) is not attached properly.→  Properly attach a flash (supplied/optional) to the camera.  (→176, 291) • For details about flash settings, refer to (→176 - 186, 291)

.
No flash emitted.
The flash becomes unavailable in the following cases.
 • When the picture effect (Filter) is set • When camera is set to use [Auto Bracket], White Balance Bracket, or [Aspect Bracket] • When using [Burst] • During panorama picture recording • When [HDR] is set to [ON] • When the electronic shutter is used  (→140)
→  Set [Shutter 

Type] to [AUTO] or [MSHTR].
 • When [Silent Mode

] is set to [ON] (→161)
→ 
 Set [Silent Mode] to [

OFF].
The flash fires twice.
 • The flash (supplied) fires twice. (Except when [Firing Mode] of [Flash] is set to [

MANUAL]) When 
red-eye reduction  (→180) is set, the firing interval will be longer. Make sure that the subject does 
not move until the second firing is completed.      
						

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Q&A  Troubleshooting
 ■Playback
Pictures have been rotated.
 • [Rotate Disp.] is activated. 
(→218)
Cannot view pictures. There are no recorded pictures.
 • A card is not inserted in the camera. • There is no picture on the card to play back. • Has the file name of the picture been changed on a computer? If so, it cannot be played back on  the camera.
 • [Playback Mode

] is set to other than [Normal Play].
→ 
 Set [Playback Mode

] to [Normal Play]. (→206)
Folder/file number displayed as [-]. Picture is black.
 • Picture edited on computer or taken with different device. • Battery removed immediately after picture taken, or picture taken with low battery. →  Use [Format] to delete 

(→26).
Incorrect date displayed in Calendar Search.
 • Picture edited on computer or taken with different device. • [Clock Set] is incorrect 

(→29). (Incorrect date may be displayed in Calendar Search on pictures 
copied to a computer and then back to this unit, if computer and camera dates dif fer.)
White round spots like soap bubbles appear on the recorded picture.
 • If you take a picture with the flash in a dark place or indoors, white round spots  may appear on the picture caused by the flash reflecting particles of dust in the 
air. 

This is not a fault. A characteristic of this is that the number of round spots 
and their position differ in every picture.
[Thumbnail is displayed] is shown on the screen.
 • The pictures may have been recorded on another device. If so, they may be displayed with poor  picture quality.
Red areas in pictures appear blackened.
 • When digital red-eye correction ([  ], [  ]) is operating, if a subject is recorded that has skin-
colored areas with red areas inside, the digital red-eye correction function may blacken the red 
areas.
→ 
 We recommend setting the flash (supplied/optional) to [  ], or [Red-Eye Removal] to [OFF] 
before recording.  (→180)      
						

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Q&A  Troubleshooting
An unusual noise, such as a clicking or buzzing noise, is recorded on a motion picture. Audio 
is recorded at low volumes.
 • When recording a motion picture in a quiet environment, noise due to the motion of the aperture  and focusing mechanism may be recorded on the motion picture. Note that this is not a fault.  You 
can 

set the focus operation during motion picture recording to [OFF] using [Continuous AF]  (→189). 
 • Note that if you perform operations such as zoom, using buttons or dials, while recording a motion 
picture, operation noise may be recorded. 
 • If you block the microphone with your fingers while motion pictures are being recorded, the audio may be recorded at a low volume or may not be recorded at all. In this case, the camera may pick 
up the lens operating sounds more easily.
Operating sounds are recorded at the end of the motion picture recording.
 • Since motion pictures are recorded until the motion picture button is pressed to stop recording, the  operating sound level in the picture may be higher. 

To suppress this sound, we recommend trying 
the following method.
→ 
 Divide the end part of a motion picture using [Video Divide

] (→214) in the [Playback] menu. In 
some cases, motion pictures cannot be divided at a position close to the end part of the motion 
picture. To avoid this problem, continue recording for an extra 3 seconds.
Playback and operation sounds are too low.
 • The speaker is blocked.  (→15)
Motion pictures taken with this camera cannot be played in other cameras.
 • Even if a device is compatible with A

VCHD and MP4, the motion pictures that were recorded on 
this unit may have bad picture quality or sound quality upon playback, or may be unable to be 
played back. Also, the recording information may not be displayed correctly.       
						

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Q&A  Troubleshooting
 ■Wi-Fi function
It cannot connect to the wireless LAN. Radio waves get disconnected.
 • Use within the communication range of the wireless LAN network. • Connection types and security setting methods are different depending on the wireless access point.
→ 
 Refer to the operating instructions of the wireless access point. • When the radio waves are interrupted, the condition may improve by moving the location or changing the angle of the wireless access point.
 • When this unit is placed on a metal table or shelf, the connection may not be established easily because the camera is affected by radio waves. Use the camera away from metal surfaces.
 • It may not automatically connect when the network SSID of the wireless access point is set not to broadcast.
→ 
 Set the network SSID of the wireless access point to broadcast. • Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency operated nearby?
→ 
 Radio waves may get interrupted when used simultaneously. Use them suf

ficiently away from 
the device.
 • Is the 5 GHz/2.4 GHz switchable wireless access point connected to other equipment using the  5 GHz band?
→  The use of a wireless access point that can use 5 GHz/2.4 GHz simultaneously is 
recommended. It cannot be used simultaneously with this camera if it is not compatible.
 • When the battery indicator is flashing red, the connection with other equipment may not start or the  connection may be disrupted. (A message such as [Communication error

] is displayed.)
 • Perform [Reset Wi-Fi Settings] in the [Setup] menu.      
						

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Q&A  Troubleshooting
Wireless access point is not displayed. Or it cannot be connected.
 • Check if the wireless access point to connect is in operating state. • The camera may not display or connect to a wireless access point depending on the radio wave condition.
→ 
 Perform the connection closer to the wireless access point.
→  Remove the obstacles between this unit and the wireless access point.
→  Change the direction of this unit. •It may not display even if the radio waves exist depending on the setting of the wireless access 
point.
→  Check the settings of the wireless access point. • The wireless access point may not be found depending on the radio wave condition. →  Perform the [Manual Input

]. (→266)
 • Is the network SSID of the wireless access point set not to broadcast?
→  It may not be detected when it is set not to broadcast. Enter and set the network SSID. (→265) • Connection methods differ depending on the wireless access point.→  Refer to the operating instructions of the wireless access point.
It takes long time every time to connect to a smartphone.
 • It may take longer time to connect depending on the Wi-Fi connection setting of the smartphone,  but it is not a malfunction.
This unit is not displayed in the Wi-Fi setting screen of the smartphone. → 
 Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of the smartphone.
I have forgotten the login ID or password for the “LUMIX CLUB”.
 • Check the information in the login screen of “LUMIX CLUB”. http://lumixclub.panasonic.net/eng/c/      
						

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Q&A  Troubleshooting
I do not have a wireless access point at my home, but I would like to perform service user 
registration of the “LUMIX CLUB”.
 • Service user registration for the “LUMIX CLUB” is not possible in the environment without a wireless access point.
The camera cannot be connected to Mac computer/Windows PC via W

i-Fi connection.
→ 
 Please confirm login name and password are correctly typed.
→  When the system time of Mac computer or Windows PC connected to a camera dif fers severely 
from that of the camera, the camera cannot be connected to the computer or PC in some OSs. 
Please confirm clock set and world time of the camera matches with time, date and time zone in 
Windows PC or Mac computer. When both settings do not match severely

, please match them.
I am having a problem connecting to my Windows 8 PC. The user name and password are not 
recognized.
 • Depending on the OS version, on Windows 8, for example, there are two types of user account  (local account/Microsoft account). 
→ 
 Be sure to set the local account and use the user name and password for the local account. 
The Wi-Fi connection is not recognizing my PC.
 • By default, the Wi-Fi connection uses the default workgroup name of “WORKGROUP”. If the name  of the workgroup has been changed, it will not be recognized. 
→ 
 Select [PC Connection

] then [Change Workgroup Name] in the [Wi-Fi Setup] to change the 
workgroup name to match that of your PC. (→272)
Pictures cannot be transmitted to the computer.
 • If a firewall is enabled by the OS or security software, this unit may be unable to connect to the  computer.
Images cannot be transmitted to the WEB service.
 • Confirm that the login information (login ID/user name/email address/password) is correct. • WEB service server or the network may be busy. →  Try again after a while.
→  Check the site of the WEB service you are sending the image to.