Panasonic Digital Camera Dmc Gm5 Owners Manual
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351 13. Others •Is this a non-standard picture, a picture which has been edited using a PC or a picture which was taken by another make of digital camera? •Did you remove the battery immediately after picture-taking or did you take the picture using a battery with a low remaining charge? > To delete such pictures, make a backup of the data and format t he card (P29). •Is something covering up the speaker? (P14) •Is the clock in the camera set properly? (P36) •Images edited on a PC or images recorded on other cameras might display a different date to the recorded date during the Calendar Playback. •Is it a picture that has been recorded with other equipment? In such cases, these pictures may be displayed with a deteriora ted picture quality. •When Red-Eye Removal ([ ]) or [ ]) is performed, red parts may be corrected to black. > We recommend setting Flash Mode to [‰] or [Red-Eye Removal] to [OFF] when using an external flash. (P207) •The picture quality or sound quality of recorded motion picture s may be deteriorated even when these are played back with the compatible devices. Also, record ing information may not be displayed correctly. The folder number and the file number are displayed as [—] and the screen turns black. Playback sound or operation sound is too low. Images with different date as recorded date are played back in the Calendar Playback. White round spots like soap bubbles appear on the recorded picture. • If you take a picture with the flash in a dark place or indoors , white round spots may appear on the picture caused by the flash refle cting of particles of dust in the air. This is not a malfunction. [Thumbnail is displayed] appears on the screen. Red part of the recorded image has changed color to black. Motion pictures recorded with this model cannot be played back on other equipment.
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13. Others 352 ∫General tips for using a Wi-Fi connection •Use within the communication range of the device to be connecte d.•Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency operated nearby? > Radio waves may get interrupted when used simultaneously. Use t hem sufficiently away from the device. •When the battery indicator is flashing red, the connection with other equipment may not start or the connection may be disrupted. (A message such as [Communication error] is displayed.) •If you place the camera on a metal table or shelf, the radio wa ves may be adversely affected. In such cases, you may not be able to establish a connection. Move the camera away from the metal surface. ∫ About a wireless access point •Check if the wireless access point to connect is in operating s tate.•The camera may not display or connect to a wireless access poin t depending on the radio wave condition. > Move this unit closer to the wireless access point. > Remove the obstacles between this unit and the wireless access point. > Change the direction of this unit. > Change the location and orientation of the wireless access poin t. > Perform the [Manual Input]. (P296) •It may not display even if the radio waves exist depending on t he setting of the wireless access point. > Check the settings of the wireless access point. > When the network SSID of the wirel ess access point is set not to broadcast, the wireless access point may not be detected. Enter the network SSID to sta rt the connection (P296) or enable the SSID broadcast of the wireless access point. •Connection types and security setting methods are different dep ending on the wireless access point. (Refer to the operating instructions of the wireless acc ess point.) •Is the 5 GHz/2.4 GHz switchable wireless access point connected t o other equipment using the 5 GHz band? > The use of a wireless access point that can use 5 GHz/2.4 GHz sim ultaneously is recommended. It cannot be used simultaneously with this camera if it is not compatible. •It may take longer time to connect depending on the Wi-Fi connection setting of the smartphone, but it is not a malfunction. Wi-Fi function A Wi-Fi connection cannot be established. Radio waves get disconnected. Wireless access point is not displayed. It takes long time every time to connect to a smartphone.
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353 13. Others •From the Wi-Fi setting menu on the smartphone, turn off and then on the Wi-Fi function. •Check the information in the login screen of “LUMIX CLUB”. http://lumixclub.panasonic.net/eng/c/ •Service user registration for the “LUMIX CLUB” is not possible in the environment without a wireless access point. •Sending may fail depending on the operational status of the AV device. Also, sending may take a while. •When the firewall of the OS, security software, etc. is enabled , connecting to the PC may not be possible. •Some OS versions, including Windows 8, use two types of account s: a local account and a Microsoft account. > Be sure to use the user name and password for the local account . If you haven’t set up a local account, please create one. •The default workgroup name is set to “WORKGROUP”. If you change d the workgroup name, the PC will not be recognized. In [Change Workgroup Name] in [PC Connection] of the [Wi-Fi Set up] menu, change the workgroup name to that of the PC you are connecting to. Refer t o P303 for details. •Please confirm login name and password are correctly typed. •When the system time of Mac computer or Windows PC connected to a camera differs severely from that of the camera, the camera cannot be connected to the computer or PC in some OSs. > Please confirm [Clock Set] and [World Time] of the camera match es with time, date and time zone in Windows PC or Mac computer. When both settings do not match severely, please match them. This unit is not displayed in the Wi-Fi setting screen of the s martphone. I have forgotten the login ID or password for the “LUMIX CLUB”. I do not have a wireless access point at my home, but I would l ike to perform service user registration of the “LUMIX CLUB”. I cannot send images to an AV device. Images cannot be transmitted to a PC. When I try to set up a Wi-Fi connection with a Windows 8 PC, my user name and password are not recognized, so I cannot connect to the PC. The PC is not recognized when I use a Wi-Fi connection. The cam era cannot be connected to PC via Wi-Fi connection.
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13. Others 354 •Confirm that the login information (login ID/user name/email address/password) is correct.•Web service server or the network may be busy. > Try again after a while. > Check the site of the web service you are sending the image to. •Is the size of the image too large? > Reduce the image size at [Size] (P302), and then send. > Transmit after dividing the motion picture with [Video Divide] (P245). •It may take longer time to transmit when distance to the wirele ss access point is far. > Transmit closer to the wireless access point. •Upload may not complete when it is disconnected while transmitting the image.•It may take some time after uploading the image to be reflected in the web service depending on the status of the server. > Wait for a while and try again. •You can check the transmission status on the web service link s ettings by logging into “LUMIX CLUB”. •The images in the web service cannot be saved (downloaded) to t his unit. > Do not delete the uploaded images, and make a backup of them. •The images uploaded to the web service cannot be displayed or d eleted by this unit. > Perform the task using a smartphone or a PC. •Image cannot be transmitted when the battery indicator is flash ing red.•Is the size of the image too large? > Reduce the image size at [Size] (P302), and then send. > Transmit after dividing the motion picture with [Video Divide] (P245). •File format of the motion picture that can be sent differs depe nding on the destination. (P300)•Capacity or number of images in the web service is full. > Login to “LUMIX CLUB”, and check the status of the destination on the web service link settings. •The settings stored in the camera may be deleted depending on t he type of repair. > Always make a copy of important settings. Images cannot be transmitted to the web service. It takes time to transmit an image to the web service. The image that was supposed to have uploaded to the web service is not there. I would like to return the image in the web service to the camera. I cannot display or delete the images uploaded to the web service by this unit. Transmission of the image fails midway. Some images cannot be t ransmitted. Your “LUMIX CLUB” login ID and password were deleted after send ing the camera in to be repaired.
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355 13. Others •Execute the [Reset Wi-Fi Settings] in the [Setup] menu. (P73) However, all the information you have set on the [Wi-Fi Setup] menu will be reset. (excluding [LUMIX CLUB] ) •Is the camera connected to the TV correctly? (P308) > Set the TV input to external input mode. •Check [TV Aspect] setting. (P70)•Depending on the TV model, the pi ctures may be extended horizontally or vertically or they may be displayed with their edges cut off. •Are you trying to play back the motion pictures by directly ins erting the card in the card slot of the TV? > Connect the camera to the TV with the AV cable (optional), or w ith the HDMI micro cable, and then play back the motion pictures on the camera. (P308) •When an AV cable (optional) or an HDMI micro cable is connected , sound is not output from the camera. •Is it connected properly with the HDMI micro cable? (P308) •Is the [VIERA Link] on this unit set to [ON]? (P71) > If the input channel does not switch automatically, use the rem ote control for the TV to switch it. > Check the VIERA Link setting on the connected device. > Turn this unit off and on. > Set [HDAVI Control] to [Off] on the TV and then turn it back to [On]. (Refer to the operating instructions of the TV for details.) •Is the camera recognized by the PC correctly? > Set to [PC] in [USB Mode]. (P70, 315) > Turn this unit off and on. I have forgotten the password for the Wi-Fi. TV, PC and printer The picture does not appear on the television. The picture is not displayed fully on the TV. The display areas on the TV screen and the camera’s monitor are different. The motion pictures cannot be played back on a TV. Sound is not output from the speaker of the camera. VIERA Link does not work. Cannot communicate with the PC.
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13. Others 356 •Disconnect the USB connection cable. Connect it again while the card is inserted in the camera. •If there are two or more USB terminal on a single PC, try conne cting the USB connection cable to another USB terminal. •Check if your PC is compatible with SDXC memory cards. http://panasonic.net/avc/sdcard/information/SDXC.html •A message prompting to format the card may be displayed when co nnecting, but do not format. •If the [Access] displayed on the monitor does not disappear, disconnect the USB connection cable after turning this unit off. •Pictures cannot be printed using a printer that does not suppor t PictBridge. > Set to [PictBridge(PTP)] in [USB Mode]. (P70, 318) •When using a printer with a Cropping or borderless printing function, cancel this function before printing. (For details, refer to the operating instructions for the print er.) •When you order photo studios to print pictures, ask the photo s tudio if the 16:9 pictures can be printed. •Since aspect ratio of a panorama picture differs from normal pi ctures, it may not always be possible to print it correctly. > Please use a printer that supports panorama pictures. (For details, please see the operating instructions of your pri nter.) > We recommend using the “ PHOTOfunSTUDIO ” software on the DVD (su pplied) to adjust the size of the still picture to the print paper size. •If the camera is shaken, it may cause the shutter to close. Thi s is not a malfunction. Do not put your finger in the mount. Turning on the camera will re-open th e shutter. •Depending on the lens you attach, it may move inside and create a sound. This is not a malfunction. The card is not recognized by the PC. The card is not recognized by the PC. (SDXC memory card is used.) The picture cannot be printed when the camera is connected to a printer. The ends of the pictures are cut at printing. The panorama picture is not printing correctly. Others The shutter remains closed when the camera is turned off (inclu ding Sleep Mode). When I shake the camera, I hear a rattling sound from the attac hed lens.
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357 13. Others •This is the noise of the Dust Reduction Function working (P359); it is not a malfunction. •It is a sound of lens movement or aperture operation when this unit is turned on or off, and it is not a malfunction. •The sound, which is caused by the automatic adjustment of the a perture, is heard when the brightness has changed due to, for example, zooming or the move ment of the camera. This is not a malfunction. •Press [MENU/SET], select the [Setup] menu icon [ ] and then sele ct the [~] icon to set the desired language. (P72) •This is a highlight function showing the white saturated area. (P50) •In dark places, the AF Assist Lamp (P151) lights red to make it easier to focus on a subject. •Is [AF Assist Lamp] set to [ON]? (P151) •The AF Assist Lamp does not turn on in bright places. •The surface of the camera may become warm during use. This does not affect the performance or quality of the camera. •If you do not use the camera for a long time, the clock may be reset. > [Please set the clock] message will be displayed; please reset the clock. (P36) •When you perform an operation after taking a certain action, th e pictures may be recorded in folders with different numbers from the ones used prior to the operation. •If you insert or remove the battery before turning off this unit, the folder and file numbers for the pictures taken will not be stored in the memory. When this unit is turned on again and pictures are taken, they may be stored under file numbers which should h ave been assigned to previous pictures. The camera makes a noise when this unit is turned on. There is a sound from lens unit. An unreadable language was selected by mistake. Part of the picture is flashing in black and white. A red lamp sometimes turns on when the shutter button is presse d halfway. The AF Assist Lamp does not turn on. The camera becomes warm. The clock is reset. The file numbers are not recorded consecutively. The file numbers are recorded with previously used numbers.
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13. Others 358 Cautions for Use Keep this unit as far away as possible from electromagnetic equipment (such as microwave ovens, TVs, video games etc.). • If you use this unit on top of or near a TV, the pictures and/o r sound on this unit may be disrupted by electromagnetic wave radiation. •Do not use this unit near cell phones because doing so may resu lt in noise adversely affecting the pictures and/or sound. •Recorded data may be damaged, or pictures may be distorted, by strong magnetic fields created by speakers or large motors. •Electromagnetic wave radiation may adversely affect this unit, disturbing the pictures and/or sound. •If this unit is adversely affected by electromagnetic equipment and stops functioning properly, turn this unit off and remove the battery or disconnect AC adap tor (optional). Then reinsert the battery or reconnect AC adaptor and turn this unit on. Do not use this unit near radio transmitters or high-voltage li nes. •If you record near radio transmitters or high-voltage lines, th e recorded pictures and/or sound may be adversely affected. Always use the supplied cords and cables. If you use optional accessories, use the cords and the cables s upplied with them. Do not extend the cords or the cables. Do not spray the camera with insecticides or volatile chemicals. • If the camera is sprayed with such chemicals, the body of the c amera may be damaged and the surface finish may peel off. Do not keep rubber or plastic products in contact with the came ra for a long period of time. Optimal use of the camera
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359 13. Others Before cleaning the camera, remove the battery or the DC coupler (optional), or disconnect the power plug from the outlet. Then wipe the camera with a dry, soft cloth. • When the camera is soiled badly, it can be cleaned by wiping th e dirt off with a wrung wet cloth, and then with a dry cloth. •Wipe off any dirt or dust on the zoom ring and the focus ring w ith a dry, dustless cloth.•Do not use solvents such as benzine, thinner, alcohol, kitchen detergents, etc., to clean the camera, since it may deteriorate the external case or the coati ng may peel off. •When using a chemical cloth, be sure to follow the accompanying instructions. ∫About dirt on the image sensor This camera features an interchangeable lens system so dirt may get inside the camera body when changing lenses. Depending on the recording conditions, dirt on the image sensor may appear on the recorded picture. To prevent debris or dust adhering to internal parts of the bod y, avoid changing the lens in a dusty environment and always fit the body cap or a lens when storing the camera. Remove any dirt on the body cap before attaching it. Removing dirt on the image sensor The image sensor is very precise and delicate, so be sure to ob serve the following when you do have to clean it yourself. • Blow off the dust on the surface of the im age sensor with a commercially available blower brush. Be careful not to blow too strongly. •Do not put the blower brush further inside than the lens mount. •Do not let the blower brush touch the image sensor as the image sensor may get scratched.•Do not use any objects except a blower brush to clean the image sensor.•If you cannot remove the dirt or dust with the blower, consult the dealer or Panasonic. ∫For care of the viewfinder/eye cup •As the eye cup cannot be removed, blow away the dust on the vie wfinder surface with a blower (commercially available), gently wipe it with a dry and soft cl oth, and be careful not to remove it. •If you wipe the eye cup too hard and it is removed, consult the dealer or Panasonic. Cleaning Dust reduction function This unit has a dust reduction function that will blow off the debris and dust that have affixed to the front of the imaging device. This function will function automatically when the camera is turned on, but if you see dust, perform the [Sensor Cleaning] (P73) in the [Setup] menu.
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13. Others 360 •Do not press the monitor with excessive force. Uneven colors may appear on the monitor and it may malfunction. •If the camera is cold when you turn it on, the picture on the M onitor/Viewfinder will be slightly darker than usual at first. However, the picture will return to normal brightness when the internal temperature of the camera increases. •Do not press the lens with excessive force.•Do not leave the camera with the lens facing the sun as rays of light from the sun may cause it to malfunction. Also, be careful when placing the camera outsid e or near a window. •When there is dirt (water, oil, and fingerprints, etc.) on the surface of the lens, the picture may be affected. Lightly wipe the surface of the lens with a soft, dry cloth before and after taking pictures. •Do not place the lens mount facing downwards. Do not allow the lens mount contacts A to become dirty. About the Monitor/Viewfinder Extremely high precision technology is employed to produce the Monitor/ Viewfinder screen. However there may be some dark or bright spo ts (red, blue or green) on the screen. This is not a malfunction. Though the Mon itor/Viewfinder screen parts are produced with highly controlled precision tech nology, some pixels may be inactive or always lit. The spots will not be rec orded on pictures on a card. About the Lens