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Panasonic Digital Business System Section 300 Installation Guide

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Page 681

Section 700, Feature Operation SLT Features 
Issue 1. July 6, 1993 CPC-B, Version 4 
To Cancel an Absence Message 
1. Lift the handset. 
2. Dial “7 1.” 
3. Replace the handset. 
Related Programming 
l FFl (System): Extension Class of Service (CPC-B Version 3.1 or higher) 
l FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) 
l FF6 (Names and Messages): Absence Message 
Considerations 
l Calling parties without a display get a busy signal, rather than the Absence 
Message. 
l If a message...

Page 682

Section 700, Feature Operation 
Issue 1. July 6, 1993 SLT Features 
CPC-f3, Version 4 
Busy Override 
(All Versions) 
Description 
Extensions in the same Paging Group (l-7) can break into one another’s outside calls 
or Intercom Calls to relay urgent information or to create three-party Conference 
CalIS. 
Operation 
Press “4” when you hear the busy tone. 
l An alert tone will sound at both phones (system programming required). 
Related Programming 
l FFl (System): Alert Tone for Busy Override and...

Page 683

Section 700, Feature Operation SLT Features 
Issue 1. July 6, 1993 CPC-B, Version 4 
Call Forwarding 
(All Versions) 
Call Forwarding allows users to send their calls to another extension, an outside line, 
or voice mail. All versions of the DBS provide call forwarding. However, some call 
forwarding enhancements are not available with earlier versions. The following table 
shows the call forwarding features available with each release. 
Table. 18. DBS Call Forwarding features 
Feature Availability 
Call...

Page 684

Section 700, Feature Operation 
Issue 1. July 6, 1993 SLT Features 
CPC-B, Version 4 
Permanent Call Forwarding. Permanent call forwarding is assigned through 
system programming, rather than by the user. Permanent call forwarding is normally 
used to forward calls to a voice mail system. 
An extension user can invoke other forms of call forwarding (no answer, busy, all 
calls) to temporarily override the permanent call forwarding destination. 
Permanent call forwarding can be used with busy, no answer,...

Page 685

Section 700, Feature Operation SLT Features 
issue 1. July 6, 1993 CPC-6, Version 4 
To cancel Call Forwarding 
1. Lift the handset. 
2. Dial “72.” 
. . .- 3. Replace the handset. 
Related Programming 
l FFl (System): Call Forward No Answer Tier 
l FFl (System): Extension Class of Service (CPC-B Version 3.1 or higher) 
l FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) 
l FF3 (Extension): Permanent call Forward Type (CPC-B Version 3.1 or 
higher) 
l FF3 (Extension): Permanent Call Forward...

Page 686

Section 700, Feature Operation 
Issue 1. July 6, 1993 SLT Features 
CPC-B, Version 4 
- 
Be in the middle of an outside call when the feature is activated. . 
- Have a toll restriction setting that prohibits outside calls. 
l Calls can be forwarded to a third-party voice mail (a system other than the 
DBS Voice Mail) by using the “Call Forward ID Code” described on page 
10. 
Call Hold 
(All Versions) 
Description 
Call Hold provides either exclusive or system hold, depending on system 
programming. With...

Page 687

Section 700, Feature Operation 
Issue 1. July 6, 1993 SLT Features 
CPC-8, Version 4 
l If you flash the switchhook during a conference call, the flash will be 
ignored. 
l If your system is set to onhook transfer and you have placed an outside call 
on hold, and then you make an intercom call, you must make sure the other 
extension hangs up before you do. If you hang up before the other 
extension, 
the held outside line will be transferred to that extension. 
l The DBS can provide music-on-hold to...

Page 688

Section 700, Feature Operation 
issue 1. July 6, 1993 SLT Features 
CPC-B, Version 4 
Related Programming 
l FFl (System): Park Recall Timer 
Considerations 
l The parked call will recall if it is not retrieved before the Recall Xmer 
expires. If this happens, the user that parked the call can retrieve it by 
simply picking up the handset. If no one retrieves the call after the Park 
Recall Timer expires, the call will revert to the attendant. 
l You cannot park more than one outside line at a time. 
l...

Page 689

Section 700, Feature Operation 
Issue 1. July 6, 1993 SLT Features 
CPC-8, Version 4 
f . Related Programming 
l FFl (System): Extension Class of Service (CPC-B 3.1 or higher) 
l FF3 (Extension): Class of Service (CPC-B Version 3.1 or higher) 
Considerations 
l If more than one caller is attempting to reach the ringing extension, the 
Direct Call Pickup feature will answer the call that arrived first. 
Once the call has been picked up, other extensions that attempt to pick up 
the call receive busy tone....

Page 690

Section 700, Feature Operation 
Issue 1_ July 6, 1993 SLT Features 
CPC-B, Version 4 
Considerations 
l If more than one call is arriving at the Paging Group, the Group Call Pickup 
feature will answer the call to the lowest port number first. 
l If the called extension belongs to more than one Paging Group, the Group 
Call Pickup Feature will answer the call to the lowest numbered Paging 
Group first. 
l You can answer incoming calls, Intercom Tone Calling, or Intercom Voice 
Calling using the Group...
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