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Panasonic Digital Business System 576 Technical Manual Section 300

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    							576-13-300 DBS 576 (USA), issued 6/2/98   xi
    List of Figures
    Figure 2-1 The DBS 576 Base Cabinet ........................................................................................... 2-1
    Figure 2-2 System Connections ....................................................................................................... 2-2
    Figure 2-3 Example Cabinet Combinations..................................................................................... 2-3
    Figure 2-4 CPC96 card .................................................................................................................... 2-5
    Figure 2-5 CPC288 card .................................................................................................................. 2-7
    Figure 2-6 CPC576 card .................................................................................................................. 2-9
    Figure 2-7 TSW288 card ............................................................................................................... 2-11
    Figure 2-8 TSW576 card ............................................................................................................... 2-12
    Figure 2-9 CBL card ...................................................................................................................... 2-13
    Figure 2-10 CBLDBS interface card ...............................................................................................2-14
    Figure 2-11 CBLDBS MDF card.....................................................................................................2-15
    Figure 2-12 EXT MDF Interface card ............................................................................................. 2-16
    Figure 2-13 TRK MDF Interface card ............................................................................................. 2-17
    Figure 2-14 SYNC Package ............................................................................................................. 2-18
    Figure 2-15 SCC card ...................................................................................................................... 2-19
    Figure 2-16 LTRK/8 card ................................................................................................................ 2-21
    Figure 2-17 CID card ....................................................................................................................... 2-23
    Figure 2-18 LGTRK/8 card ............................................................................................................. 2-25
    Figure 2-19 DIDTR 8 card............................................................................................................... 2-26
    Figure 2-20 E&M/4 card.................................................................................................................. 2-27
    Figure 2-21 TBRI/4 card.................................................................................................................. 2-28
    Figure 2-22 PRI/23 card .................................................................................................................. 2-31
    Figure 2-23 T1 card ......................................................................................................................... 2-33
    Figure 2-24 DEC/8 card ................................................................................................................... 2-35
    Figure 3-26 SBRI/4 card .................................................................................................................. 2-37
    Figure 3-27 MFR/8 card .................................................................................................................. 2-39
    Figure 3-28 CONF card ................................................................................................................... 2-40
    Figure 3-29 ACD card ..................................................................................................................... 2-41
    Figure 3-30 VPU/4 card................................................................................................................... 2-43
    Figure 3-31 VPU/8 card................................................................................................................... 2-44
    Figure 3-32 VSSC card .................................................................................................................... 2-45
    Figure 3-33 API card ....................................................................................................................... 2-47
    Figure 3-1 Single base cabinet dimensions and maintenance area .................................................. 3-1
    Figure 3-2 Removing and replacing front cover of base cabinet..................................................... 3-3
    Figure 3-3 Removing and replacing side cover of base cabinet ...................................................... 3-4
    Figure 3-4 Removing and replacing top cover of Base Cabinet ...................................................... 3-5
    Figure 3-5 Securing the cabinet to the floor (base cabinet shown) ................................................. 3-6
    Figure 3-6 Cabinet plywood mounting backboard .......................................................................... 3-7
    Figure 3-7 Wall-mounting Installation: Attaching the Wall-mounting Bracket.............................. 3-7
    Figure 3-8 Wall-mounting Installation: Attaching the Wall-mounting of cabinet-1 ....................... 3-8
    Figure 3-9 Grounding the Master Cabinet ....................................................................................... 3-9
    Figure 3-10 Installation of backup batteries (VB-44025) ................................................................ 3-10
    Figure 3-11 Installation of -48 Volt Power Supply (VB-44022) ..................................................... 3-12 
    						
    							xii DBS 576 (USA), issued 6/2/98 576-13-300
    Figure 3-12 Typical Initial configuration for automatic starting of base cabinet system ................ 3-13
    Figure 3-13 Unit card installation in cabinet ................................................................................... 3-15
    Figure 4-1 Building block system dimensions and maintenance area ............................................. 4-1
    Figure 4-2 Example cabinet combinations using building block method ....................................... 4-3
    Figure 4-3 Floor-Mounting Installation: Attaching the Wall-Mounting Bracket ............................ 4-4
    Figure 4-4 Floor-mounting Installation: Vertical Joining................................................................ 4-5
    Figure 4-5 Floor Mounting Installation: Vertical/Horizontal Joining ............................................. 4-6
    Figure 4-6 Wall-mounting Installation: Attaching the Wall-mounting Bracket.............................. 4-7
    Figure 4-7 Wall-mounting Installation: Attaching the Wall-mounting of cabinet-1 ....................... 4-8
    Figure 4-8 Wall-mounting Installation: Attaching the Wall-mounting of cabinet-2 ....................... 4-9
    Figure 4-11 Wall-mounting Installation: Attaching the Wall-mounting of cabinet-3 ..................... 4-10
    Figure 4-12 Removing AC cable ..................................................................................................... 4-12
    Figure 4-13 Installing the Switch Box ............................................................................................. 4-12
    Figure 4-14 Attaching AC cable to cabinet ..................................................................................... 4-13
    Figure 4-15 AC Power Cable Connection to Switch Box/Frame Ground....................................... 4-13
    Figure 4-16 Switch Box to Power Supply AC Cable Connections ................................................. 4-14
    Figure 4-17 Switch Box AC Cables to Frame Ground Connections ............................................... 4-15
    Figure 4-18 Power Supply AC Cable to Frame Ground Connections............................................. 4-16
    Figure 4-19 Battery Control Connections to Expansion Cabinet Power Supplies .......................... 4-17
    Figure 4-20 Battery Control Connection to Base Cabinet Power Supply ....................................... 4-18
    Figure 4-21 Installation of cabinet backup batteries (VB-44025) ................................................... 4-20
    Figure 4-22 Installation of -48 Volt Power Supply (VB-44022) ..................................................... 4-21
    Figure 4-23 System connection using building block method (576 port example) ......................... 4-24
    Figure 4-24 System connection using building block method (192 port example) ......................... 4-25
    Figure 4-25 System connection using building block method (288 port example) ......................... 4-25
    Figure 4-26 System connection using building block method (384 port example) ......................... 4-26
    Figure 4-27 System connection using building block method (480 port example) ......................... 4-26
    Figure 4-28 Relationship of rotary switch position/ID number and cabinet ................................... 4-27
    Figure 4-29 Example combinations of base cabinet and DBS 96 ................................................... 4-28
    Figure 4-30 Connecting the CBLDBS ............................................................................................. 4-30
    Figure 4-31 Addition of two DBS 96 cabinets ................................................................................ 4-31
    Figure 4-32 Card installation positions in single cabinet system .................................................... 4-33
    Figure 4-33 Card installation positions in building-block system ................................................... 4-34
    Figure 4-34 Card installation positions in system comprising DBS 576 and DBS 96 .................... 4-35
    Figure 4-35 Restriction on PRI/23 and T1 cards installed in flexible slots of DBS 576 ................. 4-36
    Figure 4-36 Optimization of card installation.................................................................................. 4-37
    Figure 5-1 Maintenance switch positions (LTRK/8 card shown).................................................... 5-2
    Figure 5-2 Trunk MDF Interface Installation .................................................................................. 5-5
    Figure 5-3 Caller ID Card Installation: ............................................................................................ 5-7
    Figure 5-4 Connecting loop-start trunks ..........................................................................................5-8
    Figure 5-5 Connecting Loop-Start/Ground Start Trunks............................................................... 5-12
    Figure 5-6 Connecting DID Trunks ............................................................................................... 5-15
    Figure 5-7 Connecting E&M Tie Line Trunks .............................................................................. 5-18
    Figure 5-8 Installation of Sync Package (Example: Installation on TSW288 Card) ..................... 5-20
    Figure 5-9 Connection of T-Point ISDN Interface (BRI) .............................................................. 5-21
    Figure 5-10 Connection of T-Point ISDN Primary Rate Interface (PR1) ....................................... 5-24
    Figure 5-11 Connection of T1 Rate Interface .................................................................................. 5-27
    Figure 5-12 Extension MDF Interface Installation .......................................................................... 5-30 
    						
    							576-13-300 DBS 576 (USA), issued 6/2/98   xiii
    Figure 5-13 Connecting Digital Extension Lines ............................................................................ 5-32
    Figure 5-14 Connecting DBS 96 Digital Extension Lines .............................................................. 5-35
    Figure 5-15 Connecting Analog Extension Lines............................................................................ 5-40
    Figure 5-16 Connection of S-point ISDN Interface (SBRI) ............................................................ 5-43
    Figure 5-17 Point to multi-point connection (Long distance away) ................................................ 5-44
    Figure 5-18 Connection of S-point ISDN Primary Rate Interface (PRI) ........................................ 5-47
    Figure 5-19 Wall mounting of phone ..............................................................................................5-49
    Figure 6-1 Installation of music-on-hold source.............................................................................. 6-2
    Figure 6-2 Installation of background music source ....................................................................... 6-3
    Figure 6-3 Connection of paging device..........................................................................................6-6
    Figure 6-4 Connections for D-SUB 9-pin to D-SUB 25-pin cable.................................................. 6-8
    Figure 6-5 Connections for D-SUB 9-pin to D-SUB 9-pin cable.................................................... 6-8
    Figure 6-6 Connection to PC ........................................................................................................... 6-9
    Figure 6-7 Connections for D-SUB 9-pin to D-SUB 25-pin cable................................................ 6-10
    Figure 6-8 Connections for D-SUB 9-pin to D-SUB 9-pin cable.................................................. 6-11
    Figure 6-9 Connection to call logging device ................................................................................ 6-12
    Figure 6-10 SMDR Output data format ........................................................................................... 6-13
    Figure 6-11 Connecting the ACD Card Personal Computer/Printer ............................................... 6-15
    Figure 6-12 25-pin to 25-pin D-SUB cable connections ................................................................. 6-17
    Figure 6-13 Connecting API card to PC .......................................................................................... 6-17
    Figure 6-14 Removing telephone wall-mount adaptor .................................................................... 6-18
    Figure 6-15 Cutting the connector covering from bottom of phone ................................................ 6-18
    Figure 6-16 Connecting voice recognition adaptor to key phone.................................................... 6-19
    Figure 6-17 Connecting phone to secondary socket ........................................................................ 6-19
    Figure 6-18 DSS connection ............................................................................................................ 6-20
    Figure 6-19 EM24 connection ......................................................................................................... 6-21
    Figure 6-20 Installing the TAPI adaptor .......................................................................................... 6-22
    Figure 6-21 Doorphone Adaptor cable punch-out plate and wall mounting ................................... 6-24
    Figure 6-22 Doorphone Adaptor connections ................................................................................. 6-25
    Figure 6-23 Power Failure Unit cable punch-out plate and wall mounting..................................... 6-27
    Figure 6-24 Power Failure Unit connections ................................................................................... 6-28
    Figure 6-25 Replacing the backup battery of CPC card .................................................................. 6-30 
    						
    							xiv DBS 576 (USA), issued 6/2/98 576-13-300 
    						
    							576-13-300 DBS 576 (USA), issued 6/2/98   xv
    About This Manual
    Overview
    This manual provides installation instructions for the DBS 576. Please carefully 
    observe the contents of this manual.
    The following table summarizes the purpose of each chapter.
    Related Documents
    • For instructions on DBS 576 programming, see the Programming Manual 
    (Section 400).
    • For detailed descriptions of DBS 576 operations, see the Operating 
    Instruction (Section 700). Chapter No. Title Purpose
    1 Requirements Includes DBS 576 model Nos, information on the 
    installation environment, and how to clean the DBS 
    576.
    2 System Overview Provides an overview of the DBS 576. This overview 
    includes descriptions of the cabinet, system configura-
    tions, and unit cards.
    3 Cabinet Installation Explains how to prepare for base cabinet installation, 
    how to remove and replace the cabinet cover, install 
    the battery and install cards.
    4 Installing Additional 
    CabinetExplains how to prepare for additional cabinets, how 
    to install them, and how to link the respective systems, 
    how to set the expansion cabinet ID No., and how to 
    connect to the DBS.
    5 Exchange Lines and 
    Internal LinesExplains how to connect exchange lines and dedi-
    cated, and how to connect different types of digital and 
    analog internal lines, and how to mount telephones on 
    the wall.
    6 Peripheral Equipment Describes how to install and connect DSS, doorphone 
    adaptors, other peripheral equipment, and replacing 
    the back up battery of CPC card.
    7 Specifications Lists the specifications of the equipment constituting 
    the DBS 576. 
    						
    							xvi DBS 576 (USA), issued 6/2/98 576-13-300
    About Marks Used in This Manual
    Card names shown at the side of function titles indicate cards that must be mounted 
    to enable connections.
    Cards marked with an   at the side of the card name indicate that the card must not 
    be removed or inserted while the power is ON.
    For details on removing and inserting cards, refer to Maintenance Switches on 
    page 5-1.
    XXXXX card 
    						
    							576-13-300 DBS 576 (USA), issued 6/2/98  1-1
    Chapter 1. Requirements
    This chapter describes DBS 576 model numbers, information on the installation 
    environment, and how to clean the DBS 576.
    Model Numbers
    Table 1-1.  DBS 576 model numbers
    FCC Requirements
    General Requirements
    • The Federal Communications Commission (FCC) has established Rules which 
    permit the DBS 576 to be directly connected to the telephone network.  FCC 
    Compliant standardized jacks are used for these connections.  
    • This equipment may not be used on coin service provided by the telephone 
    company. This equipment should not be used on party lines.
    • Key FCC information appears in the following table.
    Table 1-2.  FCC information
    • Before connecting the DBS 576, provide the telephone company with the 
    following information:
    Designation Product Name Product Number
    96 port Cabinet Base Cabinet VB-44020
    96 port Expansion Cabinet Expansion Cabinet VB-44021
    Item Specification
    FCC Registration Number When used as a key system: JNVUSA-32340-KF-E
    When used as a PBX: JNVUSA-32339-MF-E
    Ringer Equivalence Number  Loop start - 0.5B/2.8DC* ; DID - 0.0B*
    Network Address
    Signaling CodeE
    * The Ringer Equivalence Number (REN) is useful to determine the quantity of 
    devices that you may connect to your telephone line and still have all of those 
    devices ring when your number is called. In most, but not all areas, the sum of the 
    RENs of all devices on any one line should not exceed five (5). To be certain of the 
    number of devices you may connect to your line, as determined by the REN, you 
    should call your telephone company to determine the maximum REN for your call-
    ing area.  
    						
    							Chapter 1 - Requirements Section 300-Installation
    1-2  DBS 576 (USA), issued 6/2/98 576-13-300
    Table 1-3.  Interface information
    • This equipment complies with Part 68 of the FCC Rules. On the left cover panel 
    of this equipment is a label that contains, among other information, the FCC 
    registration number and Ringer Equivalence Number (REN) for this equipment. 
    If requested, provide this information to your telephone company.
    • If the DBS 576 telephone equipment caused harm to the Telephone Network, the 
    Telephone Company may discontinue your service temporarily. If possible, they 
    will notify you in advance. But if advance notice isn’t practical, you will be 
    notified as soon as possible. You will be advised of your right to file a complaint 
    with the FCC.
    • No customer is authorized to repair this equipment. This restriction applies 
    regardless of whether the equipment is in or out of warranty.
    • The Telephone Company may make changes in its facilities, equipment, 
    operations or procedures, that could affect the proper operation of your 
    equipment. If they do, you will be given advance notice so as to give you an 
    opportunity to maintain uninterrupted service.
    • The Digital Key Telephones designed for use with this system are hearing aid 
    compatible.
    • This equipment is capable of providing users access to interstate providers of 
    operator services through the use of access codes. Modification of this equipment 
    by call aggregators to block access dialing codes is a violation of the Telephone 
    Operator Consumers Act of 1990.
    • If you experience trouble with the DBS 576, please contact Panasonic 
    Telecommunication Systems Company, Business Telephone Systems Division, Two 
    Panasonic Way Panazip 7B-3, Secaucus, NJ 07094 (Phone: (1-800-822-0909) for 
    repair/warranty information. The telephone company may ask you to disconnect this 
    equipment from the network until the problem has been corrected or you are sure that 
    the equipment is not malfunctioning.
    Port TypeType of 
    InterfaceUSOC Jack 
    ConnectorService 
    Order Code*Facility Interface 
    Code
    Loop Start Trunk 2-wire loop RJ21X 9.0F 02LS2
    DID Trunk 2-wire DID RJ21X AS.2 02RV2-T
    T1 Trunk T1 Not Applicable 6.0P 04DU9-DN,
    04DU9-1SN
    ISDN T1 Not Applicable 6.0P 04DU9-DN,
    04DU9-1SN
    E&M Type I 2-wire
    Type I 4-wire
    Type II 2-wire
    Type II 4-wireRJ1CX 9.0F TL11M
    TL31M
    TL12M
    TL32M 
    						
    							Section 300-Installation Chapter 1 - Requirements
    576-13-300 DBS 576 (USA), issued 6/2/98  1-3
    • When programming emergency number and/or making test calls to emergency 
    numbers:
    -  remain on the line and briefly explain to the dispatcher the reason for 
    the call.
    -  Perform such activities in the off-peak hours, such as early morning or 
    late evening.
    • The software contained in the DBS 576 to allow user access to the network must 
    be upgraded to recognize newly established network area codes and exchange 
    codes as they are placed in service.
    -  Failure to upgrade the premises systems of peripheral equipment to 
    recognize the new codes as they are established will restrict the 
    customer and the customer’s employees from gaining access to the 
    network and to these codes.
    -  Bell Communications Research (Bellcore) publishes the North 
    American Numbering Plan (NANP) information in paper, microfiche 
    and tape. An abbreviated summary of the newly established area codes 
    and exchange codes is also available. Bellcore may be contacted on 
    (908) 699 6700 to obtain appropriate information to keep customer 
    equipment upgraded.
    DID Requirements
    Allowing this equipment to be operated in such a manner as to not provide for proper 
    answer supervision is a violation of Part 68 of the FCC Rules.  
    Proper answer supervision is when:
    A. This equipment returns answer supervision to the PSTN when DID calls are:
    -  Answered by the called station
    -  Answered by the attendant
    -  Routed to a recorded announcement that can be administered by the 
    CPE user
    -  Routed to a dial prompt.
    B. This equipment provides answer supervision on all DID calls forwarded to the 
    PSTN. Permissible exceptions are:
    -  A call is unanswered
    -  A busy tone is received
    -  a reorder tone is received 
    						
    							Chapter 1 - Requirements Section 300-Installation
    1-4  DBS 576 (USA), issued 6/2/98 576-13-300
    T1 Requirements
    This device must only be connected to the T1 network connected behind an FCC 
    Part 68 registered channel service unit. Direct connection is not allowed.
    Environmental Requirements
    Temperature: The environment should be free from excessive temperatures in order 
    to avoid component damage. Room temperatures should be 32 ° to 104
    ° F (0° to 40° 
    C).
    Humidity: The environment should be free from excessive humidity, which may 
    rust metallic parts and degrade performance. Do not install the system where 
    humidity could condense on its surfaces. Relative humidity should range between 30 
    and 90 percent.
    Ventilation: Adequate ventilation must be provided to allow upward air circulation 
    through the cabinet grille.
    Gas and airborne particles: To avoid corrosion or oxidation of electrical contacts, 
    the environment should be free from airborne particles and corrosive gas.
    Electrical noise: The environment should be free from excessive electrical noise, 
    which could disturb the operation of digital circuits. The system should be located at 
    least 10ft. (3m) away from welders, dimmers, or other high-current machines. 
    Phones connected to the system should not be located near fluorescent lamps, air 
    conditioners, washing machines, TVs, or radios.
    Vibration: The environment should be free from excessive vibration, which could 
    loosen components.
    Water exposure: Because the DBS 576 is an electrical device, exposure to water is 
    dangerous. Do not place anything containing water on the system. Do not install 
    under overhead plumbing, sprinkler system valves, or in areas that are susceptible to 
    flooding.
    Lighting: Sufficient lighting is required for testing and maintenance.
    Lightning protection/grounding: The system must be properly grounded to protect 
    it from lightning damage.
    • Supplemental and independent equipment grounding conductors are to be 
    installed between the system and the wiring system ground.
    • One of the equipment grounding conductors must be a wire that is as thick or 
    thicker than the ungrounded branch-circuit supply conductors. The equipment 
    grounding conductor is to be installed as part of the circuit that supplies the 
    system and is to be connected to a ground terminal at the service equipment. Bare, 
    covered, or insulated grounding conductors should have a continuous outer finish 
    that is either green or green with one or more yellow stripes. The equipment 
    grounding conductor should be connected to a ground terminal at the service 
    equipment. 
    						
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