Panasonic Digital Business System 576 Technical Manual Section 300

							Section 300-Installation Chapter 6. Peripheral Equipment
576-13-300 DBS 576 (USA), issued 6/2/98 6-7 
PC Customization Tool
Guidelines
• You can connect a PC to an SCC card in an optional card slot to customize the 
setup without using a telephone for customization.
• SCC cards cannot be installed and removed while the cabinet is operating. First, 
turn the power off.
• If you are using a PC for customizing the setup, a Windows
®-based computer is 
required:
• Prepare an RS-232C cable.
• To send data from a PC to the main unit, you will need not only the PC 
customization software but also Windows and a 3.5-in. 2HD floppy disk 
(formatted for Windows
®) for saving the customization data.
• Table 6-3 shows the pinout for the RS-232C port (CN5 and CN6) of the SCC 
card.
Table 6-3.  RS-232C port (CN5 and CN6) pinout of SCC card
Making an RS-232C Cable
Depending on the RS-232C connector on your PC, you will need to make one of the 
following RS-232C cables.
• D-SUB 9-pin to D-SUB 25-pin
• If your PC is equipped with a 25-pin D-SUB RS-232C connector, make a 
cable as shown in Figure 6-4. The cable should be less than 50 ft. (15m) long.
Connector pin No. Signal IN/OUT Description
1 CD - Not used
2 RD IN Receive data
3 TD OUT Send data
4 DTR OUT Ready signal from PBX
5 SG - Signal ground
6 DSR IN Data set ready
7 RTS OUT Request to send
8 CTS IN Clear to send
9 FG - Not used
SCC card 
						

							Chapter 6. Peripheral Equipment Section 300-Installation
6-8 DBS 576 (USA), issued 6/2/98 576-13-300
Figure 6-4. Connections for D-SUB 9-pin to D-SUB 25-pin cable
• D-SUB 9-pin to D-SUB 9-pin
• If your PC is equipped with a 9-pin D-SUB RS-232C connector, make a 
cable as shown in Figure 6-5. The cable should be less than 50 ft. long.
Figure 6-5. Connections for D-SUB 9-pin to D-SUB 9-pin cable
Installation
1.  Set switch SW1 on the SCC card to the CTM position.
See Figure 6-4for details of SW1 positions. 
						

							Section 300-Installation Chapter 6. Peripheral Equipment
576-13-300 DBS 576 (USA), issued 6/2/98 6-9 
Table 6-4.  Positions of SW1 on SCC card
2.  Install the SCC card in one of the optional card slots.
3.  Connect the 9-pin D-SUB connector on the RS-232C cable to the CN5 
connector (port 1) on the SCC card.
4.  Pass the RS-232C cable through the wiring slot in the cabinet, then connect the 
9-pin or 25-pin D-SUB connector on the other end to the RS-232C connector of 
your PC.
Figure 6-6. Connection to PC
Switch No. Position Setting
SW1 CTM Customization tool can be connected to RS-232C port (CN5)
SMDR Call logging device can be connected to RS-232C port (CN5) (default 
when shipped) 
						

							Chapter 6. Peripheral Equipment Section 300-Installation
6-10 DBS 576 (USA), issued 6/2/98 576-13-300
Call Logging Device
Guidelines
• You can connect a call logging device such as a call accounting machine or a 
printer to an SCC card in an optional card slot.
• SCC cards cannot be installed and removed while the cabinet is operating. First, 
turn the power off.
• A 9-pin to 25-pin or 9-pin to 9-pin RS-232C cable is required.
• Table 6-3 shows the pinout for the RS-232C ports (CN5 and CN6) of the SCC 
card.
Making an RS-232C Cable
Depending on the RS-232C connector on your call logging device, you will need to 
make one of the following RS-232C cables.
• D-SUB 9-pin to D-SUB 25-pin
• If your call logging device is equipped with a 25-pin D-SUB RS-232C 
connector, make a cable as shown in Figure 6-7. The cable should be less than 50 
ft. long.
Figure 6-7. Connections for D-SUB 9-pin to D-SUB 25-pin cable
SCC card 
						

							Section 300-Installation Chapter 6. Peripheral Equipment
576-13-300 DBS 576 (USA), issued 6/2/98 6-11 
• D-SUB 9-pin to D-SUB 9-pin
• If your call logging device is equipped with a 9-pin D-SUB RS-232C 
connector, make a cable as shown in Figure 6-8. The cable should be less than 50 
ft. long.
Figure 6-8. Connections for D-SUB 9-pin to D-SUB 9-pin cable
Installation
1.  Set switch SW1 on the SCC card to the SMDR position (see Table 6-4 for 
details).
2.  Install the SCC card in one of the optional card slots.
3.  Connect the 9-pin D-SUB connector on the RS-232C cable to the CN5 
connector (port 1) on the SCC card.
4.  Pass the RS-232C cable through the wiring slot in the cabinet, then connect the 
9-pin or 25-pin D-SUB connector on the other end to the RS-232C connector of 
your call logging device. 
						

							Chapter 6. Peripheral Equipment Section 300-Installation
6-12 DBS 576 (USA), issued 6/2/98 576-13-300
Figure 6-9. Connection to call logging device
Output Format
• You can use the system program to select format #1 or #2 for the call logging 
device.
• Figure 6-10 shows the output format and display contents for calls. 
						

							Section 300-Installation Chapter 6. Peripheral Equipment
576-13-300 DBS 576 (USA), issued 6/2/98 6-13 
Figure 6-10. SMDR Output data format

 	



 


H

 



 



H



	





Condition code (I: Incoming call / S:DISA incoming call / D: DID.DDI incoming call / 
O: Outgoing call / L: LCR outgoing call / h: Hold / t: Transfer call / F: call forward 
outside call / W: Closed numbering call, Tandem connection call
Call start time (MM=01 to 12 / DD=01 to 31 / HH=00 to 23 / MM=00 to 59 / SS=00 to 
59)
Call time (HH=00 to 23 / MM=00 to 59 / SS=00 to 59)
Trunk user No. (internal line No.: 0 to 9999 / Trunk No.: C1 to C576)
Trunk No. (Trunk No.: 1 to 576 / When trunk is disconnected while the call is on hold: 
*1 to *576)
Dialled No. (24 digits max.)
Accounting code (10 digits max.)
ID code (V001 to V400)
Caller data (format #2 only)
ISDN charge data (format #2 only)1
2
3
4
5
6
7
8
9
10 
						

							Chapter 6. Peripheral Equipment Section 300-Installation
6-14 DBS 576 (USA), issued 6/2/98 576-13-300
MIS Report Output
Guidelines
• Connecting a personal computer to the ACD card mounted on the flexible slot 
using the RS-232C cable (supplied) allows output of MIS Reports from the 
printer connected to the personal computer. You cannot connect a printer directly 
to the ACD card for output.
• The RS-232C cable (supplied) is a 9-pin D-Sub connector. If the connection port 
on the personal computer or printer is a 25-pin D-Sub connector, connect via a 9-
pin/25-pin conversion adaptor.
• When connecting the ACD card to a personal computer, regular communications 
software must be installed on the personal computer.
• The ACD card cannot be removed or attached with the power turned ON. Be sure 
to turn the power OFF before removing or attaching the ACD card.
• The supplied cable will only work with ACD. The cable will not support SMDR 
or PC Customization Tool.
• For details on ACD, refer to Section 520 ACD Reference Manual.
Installation
1.  Set SW1 on the ACD card referring to the settings in Table 6-5.
Table 6-5.  ACD Card SW1 Settings
2.  Slot the ACD card into flexible slot ( FS11).
3.  Connect the 5-pin connector of the RS-232C cable (supplied) to CN3 on the 
ACD card.
4.  Pass the RS-232 cable through the wiring hole on the cabinet, and connect the 
D-Sub 9-pin connector to the RS-232 port of the personal computer or printer.
If the connection port is a 25-pin D-Sub connector, connect via a 9-pin/25-pin 
conversion adaptor.
CAUTION:
• The back up battery will last about 5 years. Be sure to replace the 
battery before it is exhausted.
Switch No. Setting Description
SW1 BACK UP Set when retaining RAM data.
INITIAL Set when clearing RAM data.
ACD card 
						

							Section 300-Installation Chapter 6. Peripheral Equipment
576-13-300 DBS 576 (USA), issued 6/2/98 6-15 
Figure 6-11. Connecting the ACD Card Personal Computer/Printer 
						

							Chapter 6. Peripheral Equipment Section 300-Installation
6-16 DBS 576 (USA), issued 6/2/98 576-13-300
Application Interface (API)
Guidelines
• The application interface (API) card enables data from a range of applications 
such as voice mail and ACD to be sent to a PC.
• Control is provided by the RS-232C interface.
• Only one API card can be installed in a cabinet. The card must be installed in one 
of the optional card slots (OP1 or OP2) or in a flexible slot (FS1 to FS12). 
• Specific applications may have additional requirements. See the application 
documentation. For instance, the External Integrated Digital Voice Mail requires 
that the API be installed in a Flexible Slot that has an availble Flexible Slot in the 
next slot position for a DEC card used for the VM voice paths.
• The maintenance switch (SW1) on the API card can be set so that the card can be 
installed and removed while the main cabinet is operating. See “Maintenance 
Switches” on page 5-1 for details.
• The API card performs a self test when the test mode switch (SW401) is ON.
• Setting the RAM HOLD switch (SW3) OFF deletes data from the API card 
memory. When this switch is ON, the backup battery ensures that the data is 
retained in memory.
Preparing an RS-232C cable
• See Figure 6-11 for details of how to prepare a 25-pin D-SUB to 9-pin D-SUB 
RS-232C cable if one is not supplied.