Panasonic Digital Business System 44-series Key Telephones Station User Guide

 DBS-32-755  Issued April 2000 495. Communicating Within Your Office
The DBS provides a variety of features for handling calls within your office.
This chapter covers the following topics:
Topic Page
Calling Other Extensions 50
Paging 50
Using Call Forwarding 51
Using Call Waiting 53
Using Callback Messages 56
Using Do-Not-Disturb 58
Using Absence Messages 58
Announcing to Busy Extensions 59
Breaking Into a Call 61 

5. Communicating Within Your Office
 50 Issued April 2000 DBS-32-755Calling Other ExtensionsMaking Internal Calls
1.  Pick up the handset or press ON/OFF
.
2.  Dial the desired extension, or dial 0
 for the operator.
Switching Between Tone and Voice Calling
A voice call to another extension performs like an intercom call in that it is 
connected immediately, without making the called extension ring.  (If 
desired, the called party can reply without lifting the handset.) Tone calling 
sends ringing to the...

5. Communicating Within Your OfficeDBS-32-755 Issued April 2000  514.  Do one of the following:Answering a Page (Meet-Me Answer)
You can answer a page from any extension using the Meet-Me Answer 
feature.
1.  Pick up the handset or press ON/OFF
.
2. Dial 77
 to speak to the paging party.
Using Call Forwarding
Calls can be automatically forwarded to another number when you are not at 
your phone.
Setting Up Call Forwarding
1.  Pick up the handset or press ON/OFF
.
2.  Dial one of the following...

5. Communicating Within Your Office
 52 Issued April 2000 DBS-32-7553.  Replace the handset or press ON/OFF
.Calls to an outside line
Note: 
To forward to an outside 
number, you must first assign 
the outside number (including 
a trunk access code, such as 9 
or 81-86) to a personal or sys-
tem speed dial. 
1
723
or
720, 721,
722, or 724 
2
Press AUTO
 and dial  the appropriate 
speed dial number. 
Note:
 When forwarding with 723, you 
can only forward internal calls to an 
outside number.  You cannot...

5. Communicating Within Your OfficeDBS-32-755 Issued April 2000  53Cancelling Call Forwarding
1.  Pick up the handset or press ON/OFF
.
2. Dial 72
.
3.  Replace the handset or press ON/OFF
.
Using Call Waiting
Call waiting allows you to send a tone and an optional text message to a busy 
extension.
Note:  
This feature requires system programming or a specific DBS 
configuration, and may not be available.  For information, see your system 
administrator or DBS dealer.
Setting Up Call Waiting
1.  Pick up...

5. Communicating Within Your Office
 54 Issued April 2000 DBS-32-755 You cannot send a call waiting message to an extension that has an 
Absence Message or Do-Not-Disturb registered.Answering Call Waiting
1.  Do one of the following:
2.  Do one of the following:
Notes:
 The Talkback key is an FF key that has been assigned to the Talkback 
function.  The Talkback function is typically used in situations where 
the extension user must handle more than one call.
 If a Talkback key is not set up, you must...

5. Communicating Within Your OfficeDBS-32-755 Issued April 2000  55The camp-on feature alerts you when a busy extension is free.
1.  Pick up the handset or press ON/OFF
.
2.  Dial the extension number.
3.  When you hear a busy tone, press 3
.
4.  When you hear a ringing tone, replace the handset or press ON/OFF
.
Your extension rings when the busy extension becomes free. 

5. Communicating Within Your Office
 56 Issued April 2000 DBS-32-755Using Callback Messages
Your phone’s message indicator lamp flashes when a message has been 
received.  This can be either a callback message from another extension or, if 
your system uses voice mail, a voice message.
The display also indicates that a message has been received. For a callback 
message, the display reflects the extension that sent the message.  For a voice 
message, the display reflects that a new message has been...

5. Communicating Within Your OfficeDBS-32-755 Issued April 2000  57Note 2:
On the large-display phone, you can also use the MSG
 key to 
respond to callback messages (requires DBS software version CPC-AII/B v. 
8.0 or higher, CPC-S/M, v. 2.0 or higher, or CPC-EX v. 1.0 or higher).   

5. Communicating Within Your Office
 58 Issued April 2000 DBS-32-755Scrolling Through Messages
1.  Pick up the handset or press ON/OFF
.
2. Press CONF
 twice to view the next message.
3. Press #
 to scroll through messages.
4. Press ON/OFF
.
Using Do-Not-Disturb
Use DND (Do-Not-Disturb) to temporarily stop calls from coming to your 
extension.
Note:  
If your phone is set for permanent call forwarding on No Answer or 
Busy/No Answer (such as to voice mail), only calls from other extensions will 
be...