Panasonic DBS 576HD Technical Manual

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 7-15
Considerations
• The number of floating hold orbits available may very depending on the Station Park /Floating 
Hold Pickup setting (FF1-0-02-0005). The floating hold pickup access code can set to *9 
(default). The “*9” access code operates as follows:
Exclusive Hold
With Exclusive Hold, only the extension that held the call can retrieve it. Exclusive Hold can be used 
to hold CO calls and extension...

7-16 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Operation
To place a call on Broker’s Hold:
Hardware Requirements
•N/A
Related Programming
• F1-0-03: Extension COS (Hookflash Control on SLTs - Broker’s Hold or Conference)
• FF3: Extension COS 
Considerations
• If Broker’s Hold is enabled, it is not possible to establish a conference call from an SLT position.
Call Park
You can use the Call Park function to transfer a call, even if you cannot locate...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 7-17
To retrieve a call parked at the originating extension from another extension:
To park a call at another extension:
To retrieve a transferred call park:
Hardware Requirements
•N/A
Related Programming
• FF1 (System): Extension Park Hold Recall Timer
• FF1-0-02: Dial Control for Floating Hold Answer
Considerations
• You cannot park more than one call at a time.
• If two calls are on hold and the last call...

7-18 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Call Pickup
Description
The System allows the following types of call pickup:
• Extension Group Pickup
• Extension Direct Pickup
• Trunk Group Pickup 
• Trunk Direct Pickup
Extension Group Pickup
Extension Group Pickup allows you to pick up a direct ringing call (within your extension pickup 
group or in a different pickup group) without having to dial the number of the ringing extension.
Three types of...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 7-19
To use Specified Group Pickup:
Hardware Requirements
•N/A
Related Programming
• FF1-0-02: Intercom Voice Call Pickup
• FF1-2: Dial Plan
• FF3: Call Pickup Group Assignment
Considerations
• Extension Group Pickup - 12/cabinet; maximum of 20/group
Extension Direct Pickup
Extension Direct Pickup allows you to answer a call to another extension by dialing the number of the 
ringing extension.
Operation
To...

7-20 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Trunk Group Pickup
Trunk Group Pickup allows you to answer calls ringing to any extension within your own MCO 
incoming trunk group.
Operation
To use Trunk Group Pickup:
Hardware Requirements
•N/A
Related Programming
• FF1-2: Dial Plan
• FF5-3: MCO Inbound Trunk Group Members
Considerations
•N/A
Trunk Direct Pickup
Trunk Direct Pickup allows you to answer calls ringing on a specific trunk number....

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 7-21
Considerations
• Calls on exclusive hold cannot be picked up.
Call Transfer
Description
The System allows you to transfer calls to either another extension or to an outside number. The 
transferred calls can be either supervised or unsupervised. (You can also use the Camp-on feature to 
transfer a call to a busy extension.)
Supervised Transfer
When completing a supervised transfer, the transferring party...

7-22 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Operation
To transfer a call to another extension without supervising the transfer:
To transfer a call to an outside number without supervising the transfer:
Camping a Call Onto a Busy Extension
Operation
To camp a call onto a busy extension:
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Onhook Transfer at Ringback)
• FF1-0-03: Extension COS (Onhook Transfer at Talk)
•...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 7-23
Considerations
• On-Hook Transfer must be enabled for the transferring party’s Extension Class of Service 
(COS).
• If the call is not answered by the third party before the Transfer Recall Timer expires, the call 
will recall to the transferring extension.
• If a Transfer Recall is not answered before the Recall Duration Timer expires, the call will revert 
to the Attendant group.
• If the called party...

7-24 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
To use Manual Camp-on:
To answer a Camp-on (Call Waiting) signal:
Hardware Requirements
•N/A
Related Programming
•FF1-2: Dial Plan
• FF1-0-03: Extension COS
• FF3: Extension COS
Considerations
• You can transfer an outside call to a busy extension using Camp-on. See “To camp a call onto a 
busy extension:” on page 266. 
Conference Calls
Description
Conference Calls allow you to add another party  to an...