Panasonic DBS 576HD Technical Manual

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 5-19
To retrieve a call placed on System Hold from an extension other than the one that put 
it there:
To retrieve a held call on a specific trunk:
Hardware Requirements
•N/A
Related Programming
• FF1-0-01: Floating Hold on HOLD Key
• FF1-0-03: Extension COS (Hold Key Operation)
• FF1-2: Dial Plan
Considerations
•N/A
Floating Hold
Floating Hold is a type of System Hold that allows you to retrieve a held call...

5-20 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
To retrieve a call from Floating Hold:
Hardware Requirements
•N/A
Related Programming
• FF1-0-01: Floating Hold on HOLD Key
• FF1-0-02: Dial Control for Floating Hold Answer.
• FF1-2: Dial Plan
• FF4: FF-Key Feature Assignment
Considerations
• The number of floating hold orbits available may very depending on the Station Park/Floating 
Hold Pickup setting (FF1-0-02-0025). The floating hold pickup access...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 5-21
To retrieve a call from Exclusive Hold:
Hardware Requirements
•N/A
Related Programming
• FF1-0-01: Exclusive Hold (CO Key)
• FF1-0-03: Extension COS (Hold Key Operation - System vs. Exclusive)
Considerations
• Intercom calls will be held as Exclusive when placed on hold by pressing the HOLD key.
Broker’s Hold
Broker’s Hold allows you to toggle between the current call and the last held call by pressing...

5-22 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
CO, Extension, and Network calls may be parked.
There are two ways for an extension to park a call. One way is to park the call at the receiving 
extension and to retrieve the parked call at another extension by dialing the park answer code plus the 
parking extension number. The other way is to park the call at another extension and dial the park 
transfer answer code at the other extension to retrieve...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 5-23
To retrieve a transferred call park:
Hardware Requirements
•N/A
Related Programming
• FF1 (System): Extension Park Hold Recall Timer
• FF1-0-02: Dial Control for Floating Hold Answer
Considerations
• You cannot park more than one call at a time.
• Call Park functions can be assigned to FF keys (see “Flexible Function Keys” on page 5-45).
• No more than one Call Park Answer key may be assigned to a single...

5-24 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
• Trunk Group Pickup 
• Trunk Direct Pickup
Extension Group Pickup 
Extension Group Pickup allows you to pick up a direct ringing call (within your extension pickup 
group or in a different pickup group) without having to dial the number of the ringing extension.
Three types of Extension Group Pickup are available:
•Call Pickup - All Calls: You can pick up a call ringing anywhere within your own...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 5-25
Hardware Requirements
•N/A
Related Programming
• FF1-0-02: Intercom Voice Call Pickup
• FF1-2: Dial Plan
• FF5-6: Call Pickup Group Assignment
Considerations
• Extension Group Pickup - 12 /system; maximum 20/group
• The Call Pickup Group assignments determine the order calls are picked up (i.e. if two calls are 
ringing in the call pickup group, the call ringing the first member will be picked up...

5-26 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Operation
To use Trunk Group Pickup:
Hardware Requirements
•N/A
Related Programming
• FF1-2: Dial Plan
• FF5-3: MCO-Inbound Trunk Group
Considerations
•N/A
Trunk Direct Pickup
Trunk Direct Pickup allows you to answer calls ringing on a specific trunk number.
Operation
To use Trunk Direct Pickup:
Hardware Requirements
•N/A
Related Programming
• FF1-2: Dial Plan
Considerations
• Calls in Exclusive Hold...

Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 5-27
Call Transfer
Description
The System allows you to transfer calls to either another extension or to an outside number. The 
transferred calls can be either supervised or unsupervised. (You can also use the Camp-on feature to 
transfer a call to a busy extension.)
Supervised Transfer
When completing a supervised transfer, the transferring party remains on the line until the third party 
answers, then...

5-28 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Unsupervised Transfer
When completing an unsupervised transfer, the transferring party hangs up before the third party 
answers. 
Operation
To transfer a call to another extension without supervising the transfer:
To transfer a call to an outside number without supervising the transfer:Action Result
1.   While on a call, press the HOLD key. Intercom dial tone
2.   Dial the extension number to which the...